The document summarizes German and Italian perspectives on each other's cultures. Germans see Italians as disorganized with respect to rules and procedures but charming. Italians are seen as unreliable suppliers and late payers. Germans must listen flexibly to Italians and allow for flexibility in negotiations. Italians see themselves as charming, intelligent people with outstanding achievements who are least chauvinistic. They are courteous and considerate with great compassion in business, sharing private details and trusting everyone in a relaxed manner.