1. AMITESHWAR SINGH
30, Defence Colony,
Stadium Road,
Patiala (Punjab).
(9914080146, 0175-2308430
*amiteshwar_oy@yahoo.co.in
Career Objective:
To get into a job where I can contribute creatively towards the development of the
organization and constantly learn to become a valuable asset for the organization through
intelligent application of knowledge and continuous learning.
Education:
• Graduation (Completed DEC 2010 with 66% aggregate) - Bachelor of Technology in
Computer Science from Punjab Technical University, RIMT – IET, Mandi Gobindgarh.
• Senior Secondary (2006) - 54.2% (PCM) from Yadavindra Public School, Patiala (ISC).
• High school (2003) - 53.3% from Yadavindra Public School, Patiala (ICSE).
Work Experience:
• Eclerx Services Limited. (Oct’11 – Till Date)
 Working as SR. Quality Analyst in Audit and Reporting Team from 3.5 year and
managing team as well in achieving numbers (operations and quality).
 Daily audits based on different LOB’s/ Operations requirement and client end
reporting.
 Monitoring different types of calls (TR cancelled, TR not cancelled, call back
committed etc) for all the lob’s and providing regular feedbacks.
 Analyzing data and preparing reports based on the audits done.
 Preparing observations/Reports based on total audits done by a set of people for one
type of audits which reflects the present behavior of the agents with the defects and
also preparing action plan for those agents.
 Identifying the improvement areas for the bottom performers and preparing corrective
action plan for them.
 Assigning work to the peers based on the availability of resources and requirements of
audits.
• Dell international Services (Mar’11 to July’11)
 Worked with dell as technical support associate.
Achievements:
• Moved to audit and reporting team in 6 months as part of IJP.
• Awarded analyst of the year on Eday.
• Awarded best quality auditor (Half yearly) twice.

2. Professional Qualification:
• Computer Architecture
• Data Structures
• Formal Languages and Automata Theory
Extra-Curricular Activities:
• Gold Medalist in State Level Tennis Tournament.
• Organized annual fest CONATUS’08 in our college.
• Participated in Inter college tennis championship.
Hobbies & Special Interests:
• Playing Tennis
• Trekking
• Travelling
• Listening to Music
• Swimming
Strengths:
• Easy adaptability.
• Analytical Thinking and Open Mindedness.
• Team player with a positive attitude.
Personal Details:
Name : Amiteshwar Singh
Father's Name : Mr. Rajinder Singh
Mother's Name : Mrs. Devinderjit Kaur
D.O.B : 23th
July, 1987
Marital Status : Unmarried
Languages Known : English, Hindi and Punjabi
I hereby declare that the above written particulars are to the best of my knowledge and belief.
(Amiteshwar Singh)