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The future of work


Ana Silva | @AnaDataGirl
Porto | September 2012
ME




                  © Victor Cardoso



      Ana Silva | @AnaDataGirl | artlifework.wordpress.com



 http://cidadania20.com/
                                     http://www.facebook.com/talks20   http://www.facebook.com/IgnitePortugalPT


                                                                                                   @AnaDataGirl
MACRO TRENDS




Source: Apollo Research Institute, 2011
                                          @AnaDataGirl
TRENDS   Constant change
         Social
         Consumerization of IT (CoIT)
         Mobility/ubiquity
         Big Data
         Hapinness/Work-Life balance
         Generation Millennials


                                        @AnaDataGirl
TRENDS
CONSTANT CHANGE
    “…unprecedented acceleration of change – a time for challenging
assumptions, reinventing systems, and hacking our way to new solutions”
                                                        Daniel Debow, Aug’2012




Source: Visual Economics                                            @AnaDataGirl
TRENDS
SOCIAL


 “Our social media tools aren’t
   an alternative to real
    life, they are part of it…
   …they are increasingly the
 coordinating tools for events in
      the physical world…”
                 Clay Shirky, Cognitive Surplus




                                                  @AnaDataGirl
TRENDS
MOBILITY/UBIQUITY


     “According to IBM   “One of the causal factors
       Research, your       springing from the
      smartphone has       democratization of
      more computing     technology is the decline
      power than the      of location as a limiting
     whole world in                factor”
          1950”                       Stephen Denny, Jun’2012




                                                       @AnaDataGirl
TRENDS
CONSUMERIZATION OF IT


   “What used to be the sole preserve of the IT department in large
      corporations is now available to anyone, anywhere.
  I can get a more powerful, less expensive computer myself, either
   online or even at retail – and increasingly, we’re expected to get
                    our own devices [BYOD]”
                                                     Stephen Denny, Jun’2012




                                                                      @AnaDataGirl
TRENDS
BIG DATA
  “Google alone processes about 24 petabytes (or 24,000 terabytes) of
     data. Yet very little of the information is formatted in the
      traditional rows and columns of conventional databases”
                                Thomas H. Davenport, Paul Barth and Randy Bean, Jul’2012




                                       Volume
                      4 V’s of         Variety
                      Big Data         Velocity
                                       Value


                                                                                @AnaDataGirl
TRENDS
BIG DATA




Source: http://wikibon.org/blog/big-data-statistics/

                                                       @AnaDataGirl
TRENDS
HAPPINESS/WORK-LIFE BALANCE
 “The issue of work-life balance has been gaining momentum in the
  past decade, in spite of the economic recession. Governments and
   institutions, as well as single businesses, have recognised that its
  achievement benefits not only worker health and morale, but
             also productivity and country growth.”
                                                            HR Magazine, May’2012




               Motivation                 Concerns
                   &                       about
              engagement                happiness and
               of workers                 well-being

                                                                       @AnaDataGirl
TRENDS
GENERATION MILLENNIALS
         “By the year 2020, there will be five generations in the
          workplace. [companies] must deal with new ways to
          attract, develop and engage all five generations and
             prepare for age diversity in the workplace.”
                                                    futureworkplace, 2012




    1st generation of digital natives
    Different expectations regarding life
    Different perspectives regarding work & career

                                                                        @AnaDataGirl
IMPACT ON THE FUTURE OF WORK?

       How will we work?

    In what will we work?

  Which skills will we need?




                                @AnaDataGirl
ONE   SIZE   DOES   NOT   FIT   ALL

                                      @AnaDataGirl
IMPACT ON THE FUTURE OF WORK?

       How will we work?

    In what will we work?

  Which skills will we need?




                                @AnaDataGirl
HOW? AT DISTANCE/FLEXIBLE
  “...home working, part-time working, job sharing and flexi hours.
     These help to meet the personal needs of staff as well as the
       demands of a company working across many time zones”
                                                        Lynda Gratton, 2010




           Source: business2community.com, Junho 2012               @AnaDataGirl
HOW? SPACES
  “Converging spatial, social and informational trends are creating
 demand for workplaces that support new patterns of collaboration”
                                                          Steelcase, 2010


Spaces designed for

Focus
Collaboration
Learning
Socialization




                                                                 @AnaDataGirl
HOW? NETWORKED/CONNECTED
               "When we look back 30 years from today, what we'll see is
                    the transition from hierarchies to networks.“
                                                        Ben Hammersley, Aug’2012



  From hierarchy...                                             ...to wirearchy




Source: @davegray @dachisgroup (Flickr)

                                                                              @AnaDataGirl
IMPACT ON THE FUTURE OF WORK?

       How will we work?

    In what will we work?

  Which skills will we need?




                                @AnaDataGirl
IN WHAT?
ENTREPRENEURSHIP
      “We are entering the age of the 'micro-entrepreneur'
     when ever decreasing costs of technology will significantly
      reduce the barriers to getting off the ground, and when
      talented people across the world will be connected and
                   keen to work with each other”
                                                   Lynda Gratton, 2011




                                                                     @AnaDataGirl
IN WHAT?
INTRAPRENEURSHIP
                                                   “One of the pathways for
    “We want to reboot our                       companies to weather these
corporate and organizational                   storms is through unleashing the
culture to install a 21st century,            entrepreneurial spirit latent in
   digitally native version. We                its employees enabling these
 want to accelerate positive viral            employees to carve out new paths,
  change from deep within the                   initiate new ventures, defy the
   fabric of our organizations”                status quo in their organizations,
              Peter Vander Auwera, Jul’2012
                                                    and break fresh ground.”
                                                     D V R Seshadri and Arabinda Tripathy, 2006




                                                                                     @AnaDataGirl
IN WHAT?
MISSION




           @AnaDataGirl
IMPACT ON THE FUTURE OF WORK?

       How will we work?

    In what will we work?

  Which skills will we need?




                                @AnaDataGirl
SKILLS 2020
 SENSE-MAKING
 ability to determine the deeper meaning or significance of what is being
 expressed

 SOCIAL INTELLIGENCE
 ability to connect to others in a deep and direct way, to sense and stimulate
 reactions and desired interactions

 NOVEL AND ADAPTIVE THINKING
 proficiency at thinking and coming up with solutions and responses beyond that
 which is rote or rule-based

 CROSS-CULTURAL COMPETENCY
 ability to operate in different cultural settings
 TRANSDISCIPLINARITY
 literacy in and ability to understand concepts across multiple disciplines


Source: Apollo Research Institute, 2011                                       @AnaDataGirl
SKILLS 2020
 COMPUTATIONAL THINKING
 ability to translate vast amounts of data into abstract concepts and to understand
 data-based reasoning

 MEDIA LITERACY
 ability to critically assess and develop content that uses new media forms, and to
 leverage these media for persuasive communication

 DESIGN MINDSET
 ability to represent and develop tasks and work processes for desired outcomes

 COGNITIVE LOAD MANAGEMENT
 ability to discriminate and filter information for importance, and to understand
 how to maximize cognitive functioning using a variety of tools and techniques

 VIRTUAL COLLABORATION
 ability to work productively, drive engagement, and demonstrate presence as a
 member of a virtual team

Source: Apollo Research Institute, 2011                                    @AnaDataGirl
SKILLS PULL

       “Pull allows us to harness and unleash the forces of
               attraction, influence and serendipity”
                                      John Hagel et all, The Power of Pull, 2011




        Access| flows of knowledge


              Attract| serendipity/people at the edge


                     Achieve| potential/performance



                                                                            @AnaDataGirl
SKILLS T-SHAPED


         Ability to collaborate & apply knowledge
                   specific to other areas




                          Solid competences in a
                              certain domain




                                                    @AnaDataGirl
SKILLS DIGITAL LITERACY

   “Across Europe there is a growing digital capability gap between
    the demands for digital transformation on the one hand and the
    skills, know-how and capability of the workforce on the other”
                                              Don Tapscott, EU e-Skills Manifesto, 2012



      NEW CONCEPTS OF THE WEB (social media, crowdsourcing…)
      FUNCTIONING IN A NETWORK
      SOCIAL CAPITAL ONLINE (Strength of weak ties)
      SOCIAL TOOLS
      SOCIAL NETWORK ANALYSIS
      CODING AND NEW PROGRAMMING LANGUAGES


                                                                                @AnaDataGirl
SKILLS MIND THE GAP


  “entirely new categories of technology jobs are forming… A few
      years ago, community managers did not exist… user
   experience (UX) design is suddenly one of the nation's fastest
                      growing employment areas”
                                                                                   Daniel Gulati, Mar’2012




                                                                               *




                *We can’t find developers knowlegeable in new technologies &
                usability, despite the 25% unemployement rate


                                                                                                  @AnaDataGirl
SKILLS TO CODE OR NOT TO CODE…


                 “Please don't advocate learning to code just
                    for the sake of learning how to code”
                                              Jeff Atwood, May’2012




     Formal training                     Self-taught
                                                                @AnaDataGirl
SKILLS SOCIAL NET. ANALYSIS

Source: Orgnet




                                Source: @mich8elwu




                 Source: Atos
                                       @AnaDataGirl
SKILLS DATA SCIENTISTS

         “A significant constraint on realizing value from Big Data will
          be a shortage of talent, particularly of people with deep
                 expertise in statistics and machine learning”
                                                 McKinsey Global Institute, May’2011




  Source: EMC Data Scientist Study, 2011

                                                                                 @AnaDataGirl
SKILLS DATA SCIENTISTS


        investigative savvy (know the questions to ask)

        communications skills

        creativity/artistry

        ability to think counter-intuitively

        solid statistical and machine learning background

        technical knowledge of the tools & programming languages
                                                     Tony Baer, May’2012




                                                                @AnaDataGirl
IMPACT Networked/connected?
     ON A
PERSONAL  Prepared?
    LEVEL Curiosity?
          Constant learning?
          Diversity/at the edge?
          Sense-making?


                                   @AnaDataGirl
IMPACT
         How does my idea or
    ON A
BUSINESS project fits in into this
   LEVEL new reality?
           Am I enabling/profiting
           from these future changes?




                                        @AnaDataGirl
EXAMPLES

           https://www.teepin.com/




                                     @AnaDataGirl
EXAMPLES

           http://www.happinessatworksurvey.com/




                                                   @AnaDataGirl
EXAMPLES

           http://scratch.mit.edu/




                                     @AnaDataGirl
EXAMPLES

           https://www.coursera.org/




                                       @AnaDataGirl
EXAMPLES
           http://www.kaggle.com/




                                    @AnaDataGirl
EXAMPLES

           http://www.0xdata.com/index.html




                                              @AnaDataGirl
EXAMPLES

           http://www.identified.com/




                                        @AnaDataGirl
EXAMPLES

           http://all-desk.com/




                                  @AnaDataGirl
Why wait for the
future of work...
...if you can help
create it?



                     Obrigada!


                                 @AnaDataGirl

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Future of Work - Startup Pirates @ Porto 2012

  • 1. The future of work Ana Silva | @AnaDataGirl Porto | September 2012
  • 2. ME © Victor Cardoso Ana Silva | @AnaDataGirl | artlifework.wordpress.com http://cidadania20.com/ http://www.facebook.com/talks20 http://www.facebook.com/IgnitePortugalPT @AnaDataGirl
  • 3. MACRO TRENDS Source: Apollo Research Institute, 2011 @AnaDataGirl
  • 4. TRENDS Constant change Social Consumerization of IT (CoIT) Mobility/ubiquity Big Data Hapinness/Work-Life balance Generation Millennials @AnaDataGirl
  • 5. TRENDS CONSTANT CHANGE “…unprecedented acceleration of change – a time for challenging assumptions, reinventing systems, and hacking our way to new solutions” Daniel Debow, Aug’2012 Source: Visual Economics @AnaDataGirl
  • 6. TRENDS SOCIAL “Our social media tools aren’t an alternative to real life, they are part of it… …they are increasingly the coordinating tools for events in the physical world…” Clay Shirky, Cognitive Surplus @AnaDataGirl
  • 7. TRENDS MOBILITY/UBIQUITY “According to IBM “One of the causal factors Research, your springing from the smartphone has democratization of more computing technology is the decline power than the of location as a limiting whole world in factor” 1950” Stephen Denny, Jun’2012 @AnaDataGirl
  • 8. TRENDS CONSUMERIZATION OF IT “What used to be the sole preserve of the IT department in large corporations is now available to anyone, anywhere. I can get a more powerful, less expensive computer myself, either online or even at retail – and increasingly, we’re expected to get our own devices [BYOD]” Stephen Denny, Jun’2012 @AnaDataGirl
  • 9. TRENDS BIG DATA “Google alone processes about 24 petabytes (or 24,000 terabytes) of data. Yet very little of the information is formatted in the traditional rows and columns of conventional databases” Thomas H. Davenport, Paul Barth and Randy Bean, Jul’2012 Volume 4 V’s of Variety Big Data Velocity Value @AnaDataGirl
  • 11. TRENDS HAPPINESS/WORK-LIFE BALANCE “The issue of work-life balance has been gaining momentum in the past decade, in spite of the economic recession. Governments and institutions, as well as single businesses, have recognised that its achievement benefits not only worker health and morale, but also productivity and country growth.” HR Magazine, May’2012 Motivation Concerns & about engagement happiness and of workers well-being @AnaDataGirl
  • 12. TRENDS GENERATION MILLENNIALS “By the year 2020, there will be five generations in the workplace. [companies] must deal with new ways to attract, develop and engage all five generations and prepare for age diversity in the workplace.” futureworkplace, 2012 1st generation of digital natives Different expectations regarding life Different perspectives regarding work & career @AnaDataGirl
  • 13. IMPACT ON THE FUTURE OF WORK? How will we work? In what will we work? Which skills will we need? @AnaDataGirl
  • 14. ONE SIZE DOES NOT FIT ALL @AnaDataGirl
  • 15. IMPACT ON THE FUTURE OF WORK? How will we work? In what will we work? Which skills will we need? @AnaDataGirl
  • 16. HOW? AT DISTANCE/FLEXIBLE “...home working, part-time working, job sharing and flexi hours. These help to meet the personal needs of staff as well as the demands of a company working across many time zones” Lynda Gratton, 2010 Source: business2community.com, Junho 2012 @AnaDataGirl
  • 17. HOW? SPACES “Converging spatial, social and informational trends are creating demand for workplaces that support new patterns of collaboration” Steelcase, 2010 Spaces designed for Focus Collaboration Learning Socialization @AnaDataGirl
  • 18. HOW? NETWORKED/CONNECTED "When we look back 30 years from today, what we'll see is the transition from hierarchies to networks.“ Ben Hammersley, Aug’2012 From hierarchy... ...to wirearchy Source: @davegray @dachisgroup (Flickr) @AnaDataGirl
  • 19. IMPACT ON THE FUTURE OF WORK? How will we work? In what will we work? Which skills will we need? @AnaDataGirl
  • 20. IN WHAT? ENTREPRENEURSHIP “We are entering the age of the 'micro-entrepreneur' when ever decreasing costs of technology will significantly reduce the barriers to getting off the ground, and when talented people across the world will be connected and keen to work with each other” Lynda Gratton, 2011 @AnaDataGirl
  • 21. IN WHAT? INTRAPRENEURSHIP “One of the pathways for “We want to reboot our companies to weather these corporate and organizational storms is through unleashing the culture to install a 21st century, entrepreneurial spirit latent in digitally native version. We its employees enabling these want to accelerate positive viral employees to carve out new paths, change from deep within the initiate new ventures, defy the fabric of our organizations” status quo in their organizations, Peter Vander Auwera, Jul’2012 and break fresh ground.” D V R Seshadri and Arabinda Tripathy, 2006 @AnaDataGirl
  • 22. IN WHAT? MISSION @AnaDataGirl
  • 23. IMPACT ON THE FUTURE OF WORK? How will we work? In what will we work? Which skills will we need? @AnaDataGirl
  • 24. SKILLS 2020 SENSE-MAKING ability to determine the deeper meaning or significance of what is being expressed SOCIAL INTELLIGENCE ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions NOVEL AND ADAPTIVE THINKING proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based CROSS-CULTURAL COMPETENCY ability to operate in different cultural settings TRANSDISCIPLINARITY literacy in and ability to understand concepts across multiple disciplines Source: Apollo Research Institute, 2011 @AnaDataGirl
  • 25. SKILLS 2020 COMPUTATIONAL THINKING ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning MEDIA LITERACY ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication DESIGN MINDSET ability to represent and develop tasks and work processes for desired outcomes COGNITIVE LOAD MANAGEMENT ability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques VIRTUAL COLLABORATION ability to work productively, drive engagement, and demonstrate presence as a member of a virtual team Source: Apollo Research Institute, 2011 @AnaDataGirl
  • 26. SKILLS PULL “Pull allows us to harness and unleash the forces of attraction, influence and serendipity” John Hagel et all, The Power of Pull, 2011 Access| flows of knowledge Attract| serendipity/people at the edge Achieve| potential/performance @AnaDataGirl
  • 27. SKILLS T-SHAPED Ability to collaborate & apply knowledge specific to other areas Solid competences in a certain domain @AnaDataGirl
  • 28. SKILLS DIGITAL LITERACY “Across Europe there is a growing digital capability gap between the demands for digital transformation on the one hand and the skills, know-how and capability of the workforce on the other” Don Tapscott, EU e-Skills Manifesto, 2012 NEW CONCEPTS OF THE WEB (social media, crowdsourcing…) FUNCTIONING IN A NETWORK SOCIAL CAPITAL ONLINE (Strength of weak ties) SOCIAL TOOLS SOCIAL NETWORK ANALYSIS CODING AND NEW PROGRAMMING LANGUAGES @AnaDataGirl
  • 29. SKILLS MIND THE GAP “entirely new categories of technology jobs are forming… A few years ago, community managers did not exist… user experience (UX) design is suddenly one of the nation's fastest growing employment areas” Daniel Gulati, Mar’2012 * *We can’t find developers knowlegeable in new technologies & usability, despite the 25% unemployement rate @AnaDataGirl
  • 30. SKILLS TO CODE OR NOT TO CODE… “Please don't advocate learning to code just for the sake of learning how to code” Jeff Atwood, May’2012 Formal training Self-taught @AnaDataGirl
  • 31. SKILLS SOCIAL NET. ANALYSIS Source: Orgnet Source: @mich8elwu Source: Atos @AnaDataGirl
  • 32. SKILLS DATA SCIENTISTS “A significant constraint on realizing value from Big Data will be a shortage of talent, particularly of people with deep expertise in statistics and machine learning” McKinsey Global Institute, May’2011 Source: EMC Data Scientist Study, 2011 @AnaDataGirl
  • 33. SKILLS DATA SCIENTISTS investigative savvy (know the questions to ask) communications skills creativity/artistry ability to think counter-intuitively solid statistical and machine learning background technical knowledge of the tools & programming languages Tony Baer, May’2012 @AnaDataGirl
  • 34. IMPACT Networked/connected? ON A PERSONAL Prepared? LEVEL Curiosity? Constant learning? Diversity/at the edge? Sense-making? @AnaDataGirl
  • 35. IMPACT How does my idea or ON A BUSINESS project fits in into this LEVEL new reality? Am I enabling/profiting from these future changes? @AnaDataGirl
  • 36. EXAMPLES https://www.teepin.com/ @AnaDataGirl
  • 37. EXAMPLES http://www.happinessatworksurvey.com/ @AnaDataGirl
  • 38. EXAMPLES http://scratch.mit.edu/ @AnaDataGirl
  • 39. EXAMPLES https://www.coursera.org/ @AnaDataGirl
  • 40. EXAMPLES http://www.kaggle.com/ @AnaDataGirl
  • 41. EXAMPLES http://www.0xdata.com/index.html @AnaDataGirl
  • 42. EXAMPLES http://www.identified.com/ @AnaDataGirl
  • 43. EXAMPLES http://all-desk.com/ @AnaDataGirl
  • 44. Why wait for the future of work... ...if you can help create it? Obrigada! @AnaDataGirl