Modelo de Learning and Development - AIESEC

Andrés Escárraga – Lina Delgado
TMP&TLP Quality Team
Talent Management at AIESEC in Cali
Membership
Learning & Development
Model

Learning and Development Model
A. What: My L&D Opportunities
Values, Competencies, Hard or Functional Skills & Soft Skills
B. How: Types of Opportunities
70% On job
20% Direct Feedback
10% Direct Training
C. Where: AIESEC Learning Environments
D. When: LeariningTracker Tool
Your career & learning plan that could be for long term and short term
TMP&TLP Quality Team Leader
Andres Escarraga - andres.escarraga@aiesec.net

A. What: TMP & TLP Promises

A. What: Skills gained in TMP & TLP
Hard skills
• For TMP:
• Customer focus - Learn how to evaluate your customers needs and expectations, Learn how
to work with your customer
• Product expertise - Learn how to work with a product (understand it, sell it, communicate
correctly about it, market it, package it, etc)
• Human Resource management - Learn how to recruit, select, allocate people to specific job
descriptions (processes used both in OGX recruitments, ICX and recruitment)
• Communication - Learn hot to develop a communication plan, PR, how to work with different
communication channels
• Time Management - Learn how to use time management tools and improve your efficiency
For TLP the same skills of TMP and:
• Planning, tracking and evaluating
• Strategic thinking - Learn how to create strategies in order to reach your desired objectives
(how to set goals, how to design initiatives, how to link your resources
(“hard skills” are technical or administrative procedures related to an organization’s core
business)

Soft Skills+ (“soft skills” are also called “people
skills” – eg: communicating, listening,
engaging in dialogue, giving feedback,
cooperating as a team member, solving
problems, contributing in meetings and
resolving conﬂict).
Self Management skills
+Team Member Programme Skills.
Emotion management – being able to control unexpected emotions
like anger and frustration so you can think clearly and at your
optimum
Stress management – Being able to stay calm and balanced in
stressful, overwhelming situations
People skills
Team Member Programme Skills
Facilitating skills - ability to coordinate and solicit well represented
opinions and feedback from a group with diverse perspectives to
reach a common, best solution.
Meeting management skills- This is the skill to efficiently and
effectively reach productive results from leading a meeting
Team work skills - ability to work effectively with anyone with
different skill sets, personalities, work styles, or motivation level
Management skills – ability to motivate and create a high performing
team with people of varied skills, personalities, motivations, and
work styles.
Leadership skills – ability to create and communicate vision and
ideas that inspires others to follow with commitment and
dedication.
Interpersonal relationship skills – ability to build trust, find common
ground, have empathy, and ultimately build good relationships with
people you like or in positions of power/influence.
Mentoring / coaching skills – ability to provide constructive wisdom,
guidance, and/or feedback that can help others further their career
development
Self-management skills
Self awareness – knowing what drives, angers,
motivates, embarrasses, frustrates, inspires you
Resilience – Ability to bounce back from a misstep in your
work
Self-confidence
Perseverance – Ability to overcome challenging situations
People skills
Communication skills - general skills to listen and articulate
your ideas in writing and verbally to any audience
Presentation skills – ability to maintain attention and
achieve your desired outcome from presenting to an
audience
Interviewing skills
Selling skills and negotiation skills
Networking skills – ability to be interesting and interested
in business conversations that motivates people to want to
be in your network
Organizing skills – ability to organize business gatherings to
facilitate learning, networking, or business transactions

Soft Skills
• Team Management
• Assertiveness
• Training Skills
• Performance Management
• Listening Skills
• Decision Making
• Project Management
• Time Management
• Meeting Facilitation
• Conflict Management

Hard Skills
• TM
Evaluation & Assessment
Training & Education
• Incomming Exchanges
Selling
Relationship Building & Management
• Outgoing Exchanges & LLC
Event Management
Interview & Public Speaking Skills
Personal Organization & Time Management
• Marketing
Market Segmentation
• Finances
Strategic Thinking
• IM&Comm
Documentation Management

A. What: Global Competency Model

B. How: Types of Opportunities
On-the-job
Near-the job
Off-the-job
Nuevos Retos,
asignación de tareas y
proyectos del rol.
Relaciones con los Team
Partners
Mentoring , coaching,
feedback
Aprendizaje Formal o Training10%
20%
70%
• Remember that the most way to learn in AIESEC
is learning by doing so motivate your team
member to join entirely to the team projects.

Training (10%)
De parte de Talent Magement
• Escuela de liderazgo
• Ciclo de educación local
• LTM o Zonalito
De parte de TL y VP
• Capacitaciones Funcionales

Coaching (20%)
• Secciones de Feedback
• Asignación de un mentor
De parte de tu TL y VP
• One to Ones
• Charlas de Desarrollo (PDTs)
• Career Plan

Learning by Doing (70%)
• Seguimiento al Career Plan
De parte del TL y VP
• Asignación de un rol de acuerdo
a las metas de aprendizaje
del miembro.
• Motivación y seguimiento.

C. Where: Global Learning
Environment

D. When: Learning and Career Plan
• For what?
• To think and know more about yourself
• To discuss your learning plan
– in AIESEC
– during whole life
• To list out all the goals
• To set action steps

Modelo de Learning and Development - AIESEC

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