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Twitter & Facebook        Changing The Conversation

                                         9.8.11 - Fall 2011




                             Instructor: Andrew Hoffman



Monday, September 26, 2011
Monday, September 26, 2011
Twitter In Plain English




                                            Video Created by & Links to CommonCraft.com

Monday, September 26, 2011
Background of Twitter

          ๏   Created in 2006 in San Francisco
          ๏   Real-time short messaging service that works over
               multiple networks and devices. “Micro Blogging”
          ๏   175 Million Registered Users - (Sept ‘10)
          ๏   25 Billion Tweets in 2010
          ๏   95 Million Tweets Per Day




Monday, September 26, 2011
Why People Like Twitter?

         ๏   Simplicity
         ๏   We’re eager to connect with others
         ๏   We long for community & gives us glimpses of that
         ๏   Sharing is Powerful
         ๏   It’s Resourceful
         ๏   Local & Global Reach
         ๏   It’s fast


Monday, September 26, 2011
BP Oil Spill
           ๏   @BPGlobalPR
           ๏   Twitter Acct started due to BP’s lack of prompt response




Monday, September 26, 2011
Newark, NJ Mayor -
                                               Cory Booker
           ๏   @CoryBooker
           ๏   Extremely active local politician who’s listening & responding




Monday, September 26, 2011
Twitter Trends




                                     http://tweetstats.com/trends




Monday, September 26, 2011
Twitter Trends - August 2011

                      Soccer            One Direction
                      Justin Bieber     Jersey Shore
                      British Riots     Jonas Brothers
                      Super Junior      Lil Wayne
                      Hurricane Irene   Chris Brown




                                        http://news.yahoo.com/top-10-twitter-trends-month-chart-200054049.html




Monday, September 26, 2011
Review Items

                             Profile
                             Search
                             ReTweeting
                             Hashtags
                             Lists
                             3rd Party Tools




Monday, September 26, 2011
Twitter Profile




Monday, September 26, 2011
Twitter Profile



      BACKGROUND
      Make sure you have a design
        selected.

      If you know how to design one,
          do it. Utilize the space for
          additional information

      First Impressions Matter




Monday, September 26, 2011
Twitter Profile




      PROFILE
      Fill it out if you want people to
            follow you.

      Include your blog URL or
         website

      Be clear, concise, & creative




Monday, September 26, 2011
Twitter Profile

                                 Who To Follow


                                          Follower Ratio



                                                 Lists



                                        Similar to You




                                        Navigation




Monday, September 26, 2011
Twitter Search




       Search By:
       - Name
       - Hashtag #
       - Keyword




Monday, September 26, 2011
Twitter ReTweeting


              Re-Tweeting is the act
                 of sharing the
                 tweet of someone
                 else to all of your
                 followers




              MT - Modified Tweet

              Re-Tweeting while
                 letting people
                 know you modified
                 the original tweet
                 to make it 140
                 characters




Monday, September 26, 2011
Twitter HashTags

                 The Hashtag gives
                    you the ability to
                    give a tweet a
                    notation, create a
                    trend, create a
                    search word, or
                    just add some




                #
                    creative flavor.




Monday, September 26, 2011
Twitter Lists



                             Lists give you the
                                ability to
                                catalog the
                                people you
                                follow into
                                manageable
                                subsets.




Monday, September 26, 2011
Twitter 3rd Party Tools




Monday, September 26, 2011
Monday, September 26, 2011
Background of Facebook
       ๏
           CEO Mark Zuckerberg
           ๏
            Co-Founded Facebook in dorm room at Harvard in 2004
           ๏
            Had a movie made about it

       ๏
           750 Million active users - 50% of active users login daily

       ๏
           $1.6 Billion in Revenue reported in 1st half of 2011

           ๏
               Estimated valuation of $100 Billion - Highly speculative at this point
                 ๏
                   $50 Billion at first of 2011

       ๏
           70% of users are outside of USA




Monday, September 26, 2011
2010 Year In Review
              ๏
                  2.7M pics uploaded, 1M links shared and 7.6M “Likes” every 20
                    Minutes

              ๏
                  Lady Gaga - Most liked celebrity - 24.7M (Barak only had 17.2M)

              ๏
                  Relationship Status
              ๏
                  43,460,516 Relationship status changes to “Single”
              ๏
                  3,025,791 to “It’s Complicated”
              ๏
                  28,460,516 to “In a Relationship”
              ๏
                  5,974,574 to “Engaged”                                    Stats From Facebook
              ๏
                  36,774,801 to “Married”




Monday, September 26, 2011
Data Example




                                      From Facebook Data Team



Monday, September 26, 2011
Data Example




                                      From Facebook Data Team



Monday, September 26, 2011
Chilean Mine Traffic Pattern




Monday, September 26, 2011
Top Status Trends of 2010




                                        Stats From Facebook




Monday, September 26, 2011
Facebook vs. Myspace




                                November 2010 Unique Visitors

                                   Facebook - 132,665,694
                                            to
                                    Myspace - 51,874,016
                                                                Stats From Compete.com



Monday, September 26, 2011
Facebook Demographics

                                             Key Takeaways:
                                               1. According to e-Marketer, there
                                                   are 206.2 million US internet
                                                   users. That means 71.2% of the
                                                   US web audience is on
                                                   Facebook.
                                               2. The 18-24 (college)
                                                   demographic grew the fastest
                                                   at 74% in one year.
                                               3. Perhaps Facebook’s new “Like”
                                                   structure drove this metric, but
                                                   liking “Drugs” is up 1131.9% this
                                                   year.




                                          Stats From
                                                          istrategylabs.com
                                        1/4/10 - 1/4/11

Monday, September 26, 2011
Apps &
                             Games




                                                       Stats From
                             http://www.appdata.com/
                                                         9.13.11


Monday, September 26, 2011
Facebook Demographics
                                                                        Facebook User by Age
     Facebook Users by Gender
                                                              55-64
                                                               5%
                                                   45-54
                                                    8%                               13-17
                                                                                     20.6%




                                          35-44
                                           15%


                         Male    Female
                         48.8%    51.2%




                                                                                             18-25
                                                                                             25.8%


                                                  26-34
                                                   26%




                                                                                                               Stats From
                                                      http://gold.insidenetwork.com/facebook/facebook-stats/    July 2011


Monday, September 26, 2011
5 Things For Successful Fan Page

              1.Networking with other Platforms
              2.Creating a Resource
              3.Creating Contests that Include Participation
              4.Empowering Pre-Existing Pages
              5.Targeting the Proper Demographic




Monday, September 26, 2011
Vitamin Water

             Facebook Flavor: Connect

             Black Cherry Lime - March 2010

             Sarah from Illinois—$5,000




Monday, September 26, 2011
2011 Ford Explorer

             30,000 fans prior to launch - Successful number to Ford

             http://www.facebook.com/FordExplorer

             923 Other People have posted their own Explorer Pics




Monday, September 26, 2011
Review Items

                  Profile Topics
                  Status Updates
                  Privacy Settings
                  Fan Pages
                  Groups
                  Pictures
                  Events
                  Applications & Games




Monday, September 26, 2011
Assignments

                  3 blog posts a week starts now
                  Online participations grading will really start now
                  Book Review Video - Due Oct 6th
                  No Class Next Week - Forester Lecture is Mandatory




Monday, September 26, 2011

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Fall11 day3-Twitter & Facebook

  • 1. Twitter & Facebook Changing The Conversation 9.8.11 - Fall 2011 Instructor: Andrew Hoffman Monday, September 26, 2011
  • 3. Twitter In Plain English Video Created by & Links to CommonCraft.com Monday, September 26, 2011
  • 4. Background of Twitter ๏ Created in 2006 in San Francisco ๏ Real-time short messaging service that works over multiple networks and devices. “Micro Blogging” ๏ 175 Million Registered Users - (Sept ‘10) ๏ 25 Billion Tweets in 2010 ๏ 95 Million Tweets Per Day Monday, September 26, 2011
  • 5. Why People Like Twitter? ๏ Simplicity ๏ We’re eager to connect with others ๏ We long for community & gives us glimpses of that ๏ Sharing is Powerful ๏ It’s Resourceful ๏ Local & Global Reach ๏ It’s fast Monday, September 26, 2011
  • 6. BP Oil Spill ๏ @BPGlobalPR ๏ Twitter Acct started due to BP’s lack of prompt response Monday, September 26, 2011
  • 7. Newark, NJ Mayor - Cory Booker ๏ @CoryBooker ๏ Extremely active local politician who’s listening & responding Monday, September 26, 2011
  • 8. Twitter Trends http://tweetstats.com/trends Monday, September 26, 2011
  • 9. Twitter Trends - August 2011 Soccer One Direction Justin Bieber Jersey Shore British Riots Jonas Brothers Super Junior Lil Wayne Hurricane Irene Chris Brown http://news.yahoo.com/top-10-twitter-trends-month-chart-200054049.html Monday, September 26, 2011
  • 10. Review Items Profile Search ReTweeting Hashtags Lists 3rd Party Tools Monday, September 26, 2011
  • 12. Twitter Profile BACKGROUND Make sure you have a design selected. If you know how to design one, do it. Utilize the space for additional information First Impressions Matter Monday, September 26, 2011
  • 13. Twitter Profile PROFILE Fill it out if you want people to follow you. Include your blog URL or website Be clear, concise, & creative Monday, September 26, 2011
  • 14. Twitter Profile Who To Follow Follower Ratio Lists Similar to You Navigation Monday, September 26, 2011
  • 15. Twitter Search Search By: - Name - Hashtag # - Keyword Monday, September 26, 2011
  • 16. Twitter ReTweeting Re-Tweeting is the act of sharing the tweet of someone else to all of your followers MT - Modified Tweet Re-Tweeting while letting people know you modified the original tweet to make it 140 characters Monday, September 26, 2011
  • 17. Twitter HashTags The Hashtag gives you the ability to give a tweet a notation, create a trend, create a search word, or just add some # creative flavor. Monday, September 26, 2011
  • 18. Twitter Lists Lists give you the ability to catalog the people you follow into manageable subsets. Monday, September 26, 2011
  • 19. Twitter 3rd Party Tools Monday, September 26, 2011
  • 21. Background of Facebook ๏ CEO Mark Zuckerberg ๏ Co-Founded Facebook in dorm room at Harvard in 2004 ๏ Had a movie made about it ๏ 750 Million active users - 50% of active users login daily ๏ $1.6 Billion in Revenue reported in 1st half of 2011 ๏ Estimated valuation of $100 Billion - Highly speculative at this point ๏ $50 Billion at first of 2011 ๏ 70% of users are outside of USA Monday, September 26, 2011
  • 22. 2010 Year In Review ๏ 2.7M pics uploaded, 1M links shared and 7.6M “Likes” every 20 Minutes ๏ Lady Gaga - Most liked celebrity - 24.7M (Barak only had 17.2M) ๏ Relationship Status ๏ 43,460,516 Relationship status changes to “Single” ๏ 3,025,791 to “It’s Complicated” ๏ 28,460,516 to “In a Relationship” ๏ 5,974,574 to “Engaged” Stats From Facebook ๏ 36,774,801 to “Married” Monday, September 26, 2011
  • 23. Data Example From Facebook Data Team Monday, September 26, 2011
  • 24. Data Example From Facebook Data Team Monday, September 26, 2011
  • 25. Chilean Mine Traffic Pattern Monday, September 26, 2011
  • 26. Top Status Trends of 2010 Stats From Facebook Monday, September 26, 2011
  • 27. Facebook vs. Myspace November 2010 Unique Visitors Facebook - 132,665,694 to Myspace - 51,874,016 Stats From Compete.com Monday, September 26, 2011
  • 28. Facebook Demographics Key Takeaways: 1. According to e-Marketer, there are 206.2 million US internet users. That means 71.2% of the US web audience is on Facebook. 2. The 18-24 (college) demographic grew the fastest at 74% in one year. 3. Perhaps Facebook’s new “Like” structure drove this metric, but liking “Drugs” is up 1131.9% this year. Stats From istrategylabs.com 1/4/10 - 1/4/11 Monday, September 26, 2011
  • 29. Apps & Games Stats From http://www.appdata.com/ 9.13.11 Monday, September 26, 2011
  • 30. Facebook Demographics Facebook User by Age Facebook Users by Gender 55-64 5% 45-54 8% 13-17 20.6% 35-44 15% Male Female 48.8% 51.2% 18-25 25.8% 26-34 26% Stats From http://gold.insidenetwork.com/facebook/facebook-stats/ July 2011 Monday, September 26, 2011
  • 31. 5 Things For Successful Fan Page 1.Networking with other Platforms 2.Creating a Resource 3.Creating Contests that Include Participation 4.Empowering Pre-Existing Pages 5.Targeting the Proper Demographic Monday, September 26, 2011
  • 32. Vitamin Water Facebook Flavor: Connect Black Cherry Lime - March 2010 Sarah from Illinois—$5,000 Monday, September 26, 2011
  • 33. 2011 Ford Explorer 30,000 fans prior to launch - Successful number to Ford http://www.facebook.com/FordExplorer 923 Other People have posted their own Explorer Pics Monday, September 26, 2011
  • 34. Review Items Profile Topics Status Updates Privacy Settings Fan Pages Groups Pictures Events Applications & Games Monday, September 26, 2011
  • 35. Assignments 3 blog posts a week starts now Online participations grading will really start now Book Review Video - Due Oct 6th No Class Next Week - Forester Lecture is Mandatory Monday, September 26, 2011