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Mobile phones and driver
distraction
Andrew Parkes
18th
March 2015
Page  2
A good idea at the time!
Extra information for
drivers is nothing new,
though the practicality
of the Whitehead &
Mason ‘Semper’ map of
1930 was debatable.
The Semper was a
spring-loaded roller
blind overprinted with
a 16-miles-to-the-inch
of England, Scotland
and Wales.
1946 First mobile phone call
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Distraction – definition (Basacik & Stevens, 2008)
 Diversion of attention…
 …away from activities required for safe
driving…
 …due to some event, activity, object or
person, within or outside the vehicle
Page  14
Distraction sources (Regan, Young, Lee & Gordon, 2008)
 Six broad categories of distraction…
Things brought into the vehicle
Page  15
Things brought into the vehicle
Page  16
Vehicle systems
Page  17
Vehicle occupants
Page  18
Moving object or animal in vehicle
Page  19
Internalised activity
Page  20
External objects, events or activities
Page  21
Page  22
Distraction by mobile phone FAQs
Handsfree is legal so it must be ok?
So should we ban talking to passengers?
What about using the radio?
What can I do? I need to use the time
How does it compare to alcohol?
How does texting compare?
Page  23
Propositions
Hands-free is better than hand-held
Page  24
Propositions
Hands-free is better than handheld
- only just
Page  25
Propositions
Hands-free is better than handheld
- only just
Carphone conversations are no different to
talking to a passenger
Page  26
Propositions
Hands-free is better than handheld
- only just
Carphone conversations are no different to
talking to a passenger
- yes they are
Page  27
Propositions
Hands-free is better than handheld
- only just
Carphone conversations are no different to
talking to a passenger
- yes they are
Brief history
of carphone
research
First Study: Ivan Brown,
Cambridge 1963
US, UK and Swedish
research late 80’s
UK and Dutch work in 90’s
General assumptions:
hands-free better, hands-
free ubiquitous by mid 90’s
In 1990’s we did not predict
current technology and
habits
Page  28
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Risk
Direct Line survey of 2000 drivers showed
31% use hand held regularly while driving.
Figure rises to 51% of younger drivers
 78% of high mileage driver (over 40,000
miles pa)
Risk
4 million company cars in
UK
16% of all miles are
business related
66% of company cars are
subject of insurance claim
each year
Driving now officially most
dangerous activity in
workplace environment
Page  30
Page  31
Redelmeier & Tibshirani 1997
699 Toronto drivers who had cellphones and
involved in collisions resulting in property
damage but not personal injury
calls on day of accident and a week before
analysed through billing records
Association between cellular telephone calls and motor vehicle collisions
New England Journal of Medicine 453-458
Page  32
results
risk of collision 4 times higher when cell
phone being used
showed raised risk for up to ten minutes after
the call terminated
hands-free had no advantage over hand-held
 39% called emergency services after the crash
Page  33
Five relevant UK Studies
 Can people think and negotiate and drive at the same
time?
 Is talking to a passenger the same as talking to
someone on the carphone?
 Comparison of driving with handheld or handsfree
conversations, benchmarked against alcohol
impairment
 What happens to drivers situational awareness even
in handsfree conversations?
 What happens when people text and drive?
Page  34
Study 1: Quality of decision making on
phone while driving
 Tried to approach the issue from perspective of how
realistic is the notion of ‘the office on the move’?
 Not just can you drive while talking, but can you have
an involved conversation while driving?
Parkes, A. M., (1991), The effects of driving and handsfree telephone use on conversation structure and
style. Proceedings of Human Factors Association of Canada Conference. Vancouver. Canada. 141-147.
Page  35
Comparisons
 Subjects role play different scenarios – natural
conversations
 Face to Face
 Office landline
 PC task (driving simulator) and landline
 Driver to Passenger (real traffic)
 Carphone to Base (real traffic)
Page  36
Efficiency (Chapanis 1972)
- Number of messages generated
- Number of words per message
- % phrases that were questions
- Total number of words used
- Communication rate
- Number of overlapping messages
- Number of pauses
- Number of confirmation questions
Page  37
Expert rating of outcome of negotiation
- Definite conclusion
- Justified deferral - action
experimenter
- As above - action subject
- Inappropriate conclusion
- Failure to complete
Page  38
Expert Participant
Efficiency Outcome Difficulty
Condition Score Rating Ranking
PC task 1 3= 3
Office landline 2 2 1
Face to Face 5 1 2
Driver Passenger 4 3= 4
Carphone 3 5 5
Outcome and Usefulness Scores for Conversations in
each Condition
Page  39
Study 2: Real road analysis of differences
between carphone and passenger initiated
mental tests
 Carphone performance worse
- Verbal memory decreased 25%
- Numerical memory decreased 21%
- Interpretation decreased 21%
- Speed decreased (particularly at early stage of conversation)
- NB same drive but carphone more difficult
- Parkes AM 1991 Contemporary Ergonomics 427-432
Page  40
Study 3: Hand held versus hands free
in driving simulator
Direct Line Insurance (2002) study
- 20 participants
- Alcohol 80mg
- Hand-held
- Hands-free
- Route: high fidelity driving simulator, car following,
in traffic, curves, urban
Burns, P.C., Parkes, A.M., Burton, S., Smith, R.K., And Burch, D. (2002). How dangerous is
driving with a mobile phone? Benchmarking the impairment to alcohol. TRL Report TRL547.
Crowthorne: Transport Research Laboratory.
Page  41
Measures:
-distance keeping
-lane keeping
-reaction times to emergency events.
-choice reaction times to signs
-mental effort
Page  42 AlcoholHands-freeHand-heldControl
MentalEffort(+/-1StandardError)
140
120
100
80
60
40
20
Page  43
AlcoholHands-freeHand-heldControl
ReactionTime(s)
2.0
1.8
1.6
1.4
1.2
1.0
.8
.6
.4
.2
0.0
0.98 s0.98 s
1.45 s1.45 s
1.25 s1.25 s
1.11 s1.11 s
Reaction Times to Warning Signs
Page  44
Page  45
RT results
At 70mph, vs. control condition:
- Alcohol: ~1 car length
- Handsfree: ~3 car lengths
- Handheld: ~3+ car lengths
The difference between:
- Accident vs. No accident
- Injury accident vs. Fatal accident
Page  46
Study 4: Situation Awareness
3 levels
- target prediction
- target recognition
- target perception
translates into 3 probe questions about
following traffic
Parkes, A.M. And Hooijmeijer, V. (2001). Driver situation awareness and carphone use.
1st. Human-Centered Transportation Simulation Conference. University of Iowa, Iowa
City USA, November 4-7 2001
Page  47
Situation awareness
15 subjects
Static medium fidelity simulator
Two lane carriageway, moderate traffic
Simple standardised conversations
Behavioural measures at speed transitions
(60-40)
Shut down method for SA (x2)
Page  48
0
10
20
30
40
50
60
70
80
-500 -400 -300 -200 -100 0 100 200 300 400 500
Distance from speed limit sign
(in n metres)
Speed(km/h)
no conversation
conversation
Page  49
Situation awareness 1
No. of correct
answers;
Location 1
Without
phone
conversation
With phone
conversation
χ2
Critical value p-value
Question 1 14 4 13.89 12.12 <0.0005
Question 2 14 6 9.60 9.14 <0.0025
Question 3 13 6 7.03 6.63 <0.0100
Page  50
Situation awareness 2
No. of correct
answers;
Location 2
Without
phone
conversation
With phone
conversation
χ2
Critical value p-value
Question 1 12 5 6.65 6.63 <0.01
Question 2 12 4 8.57 7.88 <0.005
Question 3 12 5 6.65 6.63 <0.01
Page  51
Conclusions
Hands free marginally better than hand held.
All carphone conversations result in:
- slower speed, more drifting in lane,
- slower reaction time, more missed events
- less situation awareness
Page  52
Transport Research Laboratory
The Effect Of Text Messaging On Driver
Behaviour
A Simulator Study
PPR 367
PUBLISHED PROJECT REPORT
Page  53
Speed while texting (simulated motorway driving)
72
74
76
78
80
82
84
86
88
90
Control Texting
Drive
Meanmaximumspeed(mph)
Page  54
Reaction times for 4 events during drive
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
1.8
2.0
2.2
2.4
2.6
Auditory 1 Auditory 2 Auditory 3 Visual
RT task
RT(sec)
Control
Texting
Page  55
Movement in lane position (SDLP) while reading
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
Control Texting
Drive
MeanSDLP
Page  56
Movement in lane position while texting
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
Control Texting
Drive
MeanSDLP
Page  57
Lane departures
18 departures
(by 4/17 participants)
0 departures
(by 0/17 participants)
0
5
10
15
20
25
Control Texting
Drive
Totalnumberoflanedepartures
Other studies
Virginia Tech study
of real driving
200 vehicles; 3
million miles;
4,452 critical
events
Page  58
 81% of events involved driver distraction
 23× increased risk of event involvement when texting
 Eyes off road for four of every six seconds
Dangers of texting whilst driving…
Page  59
AP Photo
Dangers of texting whilst driving…
Page  60
Highway Code – England, Scotland and Wales
 148
 Safe driving and riding needs concentration. Avoid
distractions when driving or riding such as
 loud music (this may mask other sounds)
 trying to read maps
 inserting a cassette or CD or tuning a radio
 arguing with your passengers or other road users
 eating and drinking
 smoking
Page  61
Page  62
149
You MUST exercise proper control of your vehicle at all times.
You MUST NOT use a hand-held mobile phone, or similar
device, when driving or when supervising a learner driver,
except to call 999 or 112 in a genuine emergency when it is
unsafe or impractical to stop. Never use a hand-held
microphone when driving. Using hands-free equipment is also
likely to distract your attention from the road. It is far safer
not to use any telephone while you are driving or riding - find
a safe place to stop first or use the voicemail facility and listen
to messages later.
Laws RTA 1988 sects 2 & 3 & CUR regs 104 & 110
Highway Code
Page  63
Highway Code
 150
 There is a danger of driver distraction being caused by in-vehicle
systems such as satellite navigation systems, congestion
warning systems, PCs, multi-media, etc. You MUST exercise
proper control of your vehicle at all times. Do not rely on driver
assistance systems such as cruise control or lane departure
warnings. They are available to assist but you should not reduce
your concentration levels. Do not be distracted by maps or
screen-based information (such as navigation or vehicle
management systems) while driving or riding. If necessary find
a safe place to stop.
 [Laws RTA 1988 sects 2 & 3 & CUR reg 104]
Page  64
Liability for employers
 Salomon Smith Barney stockbroker (1999)
 Driving to non-business event
 Struck and killed 24 year old motorcyclist
 On personal time but admitted making ‘cold calls’ to
clients using his own mobile phone
 Company settled out of court for $0.5m
 Recognised it could be seen to be permitting/expecting
employees to make cold calls when driving
 Avoided potentially larger pay out
Liability for employers
Page  65
 Ford v. McGrogan & International Paper (2008)
 Employee of International Paper crashed into another
car while distracted by use of a mobile phone
 Victim of the crash lost an arm
 Sued International Paper resulting in $5.2 million
settlement
So what can employers do?
Having a policy is not
sufficient
Must be seen to be
doing all that is
reasonably practicable
to implement and
reinforce the policy
Page  66
Page  67
The future
 Possible approaches to reduce effect
1. Legislation on drivers
2. Legislation on manufacturers
3. Improved secondary safety systems
4. Technology
5.Social pressure
More great ideas?
Page  68
Page  69
Page  70
Thank
you for
your
attention

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Mobile phones and driver distraction

  • 1. Page  1 Insert the title of your presentation here Presented by Name Here Job Title - Date Mobile phones and driver distraction Andrew Parkes 18th March 2015
  • 2. Page  2 A good idea at the time! Extra information for drivers is nothing new, though the practicality of the Whitehead & Mason ‘Semper’ map of 1930 was debatable. The Semper was a spring-loaded roller blind overprinted with a 16-miles-to-the-inch of England, Scotland and Wales.
  • 3. 1946 First mobile phone call Page  3
  • 13. Page  13 Distraction – definition (Basacik & Stevens, 2008)  Diversion of attention…  …away from activities required for safe driving…  …due to some event, activity, object or person, within or outside the vehicle
  • 14. Page  14 Distraction sources (Regan, Young, Lee & Gordon, 2008)  Six broad categories of distraction…
  • 15. Things brought into the vehicle Page  15
  • 16. Things brought into the vehicle Page  16
  • 19. Moving object or animal in vehicle Page  19
  • 21. External objects, events or activities Page  21
  • 22. Page  22 Distraction by mobile phone FAQs Handsfree is legal so it must be ok? So should we ban talking to passengers? What about using the radio? What can I do? I need to use the time How does it compare to alcohol? How does texting compare?
  • 23. Page  23 Propositions Hands-free is better than hand-held
  • 24. Page  24 Propositions Hands-free is better than handheld - only just
  • 25. Page  25 Propositions Hands-free is better than handheld - only just Carphone conversations are no different to talking to a passenger
  • 26. Page  26 Propositions Hands-free is better than handheld - only just Carphone conversations are no different to talking to a passenger - yes they are
  • 27. Page  27 Propositions Hands-free is better than handheld - only just Carphone conversations are no different to talking to a passenger - yes they are
  • 28. Brief history of carphone research First Study: Ivan Brown, Cambridge 1963 US, UK and Swedish research late 80’s UK and Dutch work in 90’s General assumptions: hands-free better, hands- free ubiquitous by mid 90’s In 1990’s we did not predict current technology and habits Page  28
  • 29. Page  29 Risk Direct Line survey of 2000 drivers showed 31% use hand held regularly while driving. Figure rises to 51% of younger drivers  78% of high mileage driver (over 40,000 miles pa)
  • 30. Risk 4 million company cars in UK 16% of all miles are business related 66% of company cars are subject of insurance claim each year Driving now officially most dangerous activity in workplace environment Page  30
  • 31. Page  31 Redelmeier & Tibshirani 1997 699 Toronto drivers who had cellphones and involved in collisions resulting in property damage but not personal injury calls on day of accident and a week before analysed through billing records Association between cellular telephone calls and motor vehicle collisions New England Journal of Medicine 453-458
  • 32. Page  32 results risk of collision 4 times higher when cell phone being used showed raised risk for up to ten minutes after the call terminated hands-free had no advantage over hand-held  39% called emergency services after the crash
  • 33. Page  33 Five relevant UK Studies  Can people think and negotiate and drive at the same time?  Is talking to a passenger the same as talking to someone on the carphone?  Comparison of driving with handheld or handsfree conversations, benchmarked against alcohol impairment  What happens to drivers situational awareness even in handsfree conversations?  What happens when people text and drive?
  • 34. Page  34 Study 1: Quality of decision making on phone while driving  Tried to approach the issue from perspective of how realistic is the notion of ‘the office on the move’?  Not just can you drive while talking, but can you have an involved conversation while driving? Parkes, A. M., (1991), The effects of driving and handsfree telephone use on conversation structure and style. Proceedings of Human Factors Association of Canada Conference. Vancouver. Canada. 141-147.
  • 35. Page  35 Comparisons  Subjects role play different scenarios – natural conversations  Face to Face  Office landline  PC task (driving simulator) and landline  Driver to Passenger (real traffic)  Carphone to Base (real traffic)
  • 36. Page  36 Efficiency (Chapanis 1972) - Number of messages generated - Number of words per message - % phrases that were questions - Total number of words used - Communication rate - Number of overlapping messages - Number of pauses - Number of confirmation questions
  • 37. Page  37 Expert rating of outcome of negotiation - Definite conclusion - Justified deferral - action experimenter - As above - action subject - Inappropriate conclusion - Failure to complete
  • 38. Page  38 Expert Participant Efficiency Outcome Difficulty Condition Score Rating Ranking PC task 1 3= 3 Office landline 2 2 1 Face to Face 5 1 2 Driver Passenger 4 3= 4 Carphone 3 5 5 Outcome and Usefulness Scores for Conversations in each Condition
  • 39. Page  39 Study 2: Real road analysis of differences between carphone and passenger initiated mental tests  Carphone performance worse - Verbal memory decreased 25% - Numerical memory decreased 21% - Interpretation decreased 21% - Speed decreased (particularly at early stage of conversation) - NB same drive but carphone more difficult - Parkes AM 1991 Contemporary Ergonomics 427-432
  • 40. Page  40 Study 3: Hand held versus hands free in driving simulator Direct Line Insurance (2002) study - 20 participants - Alcohol 80mg - Hand-held - Hands-free - Route: high fidelity driving simulator, car following, in traffic, curves, urban Burns, P.C., Parkes, A.M., Burton, S., Smith, R.K., And Burch, D. (2002). How dangerous is driving with a mobile phone? Benchmarking the impairment to alcohol. TRL Report TRL547. Crowthorne: Transport Research Laboratory.
  • 41. Page  41 Measures: -distance keeping -lane keeping -reaction times to emergency events. -choice reaction times to signs -mental effort
  • 42. Page  42 AlcoholHands-freeHand-heldControl MentalEffort(+/-1StandardError) 140 120 100 80 60 40 20
  • 43. Page  43 AlcoholHands-freeHand-heldControl ReactionTime(s) 2.0 1.8 1.6 1.4 1.2 1.0 .8 .6 .4 .2 0.0 0.98 s0.98 s 1.45 s1.45 s 1.25 s1.25 s 1.11 s1.11 s Reaction Times to Warning Signs
  • 45. Page  45 RT results At 70mph, vs. control condition: - Alcohol: ~1 car length - Handsfree: ~3 car lengths - Handheld: ~3+ car lengths The difference between: - Accident vs. No accident - Injury accident vs. Fatal accident
  • 46. Page  46 Study 4: Situation Awareness 3 levels - target prediction - target recognition - target perception translates into 3 probe questions about following traffic Parkes, A.M. And Hooijmeijer, V. (2001). Driver situation awareness and carphone use. 1st. Human-Centered Transportation Simulation Conference. University of Iowa, Iowa City USA, November 4-7 2001
  • 47. Page  47 Situation awareness 15 subjects Static medium fidelity simulator Two lane carriageway, moderate traffic Simple standardised conversations Behavioural measures at speed transitions (60-40) Shut down method for SA (x2)
  • 48. Page  48 0 10 20 30 40 50 60 70 80 -500 -400 -300 -200 -100 0 100 200 300 400 500 Distance from speed limit sign (in n metres) Speed(km/h) no conversation conversation
  • 49. Page  49 Situation awareness 1 No. of correct answers; Location 1 Without phone conversation With phone conversation χ2 Critical value p-value Question 1 14 4 13.89 12.12 <0.0005 Question 2 14 6 9.60 9.14 <0.0025 Question 3 13 6 7.03 6.63 <0.0100
  • 50. Page  50 Situation awareness 2 No. of correct answers; Location 2 Without phone conversation With phone conversation χ2 Critical value p-value Question 1 12 5 6.65 6.63 <0.01 Question 2 12 4 8.57 7.88 <0.005 Question 3 12 5 6.65 6.63 <0.01
  • 51. Page  51 Conclusions Hands free marginally better than hand held. All carphone conversations result in: - slower speed, more drifting in lane, - slower reaction time, more missed events - less situation awareness
  • 52. Page  52 Transport Research Laboratory The Effect Of Text Messaging On Driver Behaviour A Simulator Study PPR 367 PUBLISHED PROJECT REPORT
  • 53. Page  53 Speed while texting (simulated motorway driving) 72 74 76 78 80 82 84 86 88 90 Control Texting Drive Meanmaximumspeed(mph)
  • 54. Page  54 Reaction times for 4 events during drive 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0 2.2 2.4 2.6 Auditory 1 Auditory 2 Auditory 3 Visual RT task RT(sec) Control Texting
  • 55. Page  55 Movement in lane position (SDLP) while reading 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 Control Texting Drive MeanSDLP
  • 56. Page  56 Movement in lane position while texting 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 Control Texting Drive MeanSDLP
  • 57. Page  57 Lane departures 18 departures (by 4/17 participants) 0 departures (by 0/17 participants) 0 5 10 15 20 25 Control Texting Drive Totalnumberoflanedepartures
  • 58. Other studies Virginia Tech study of real driving 200 vehicles; 3 million miles; 4,452 critical events Page  58  81% of events involved driver distraction  23× increased risk of event involvement when texting  Eyes off road for four of every six seconds
  • 59. Dangers of texting whilst driving… Page  59 AP Photo
  • 60. Dangers of texting whilst driving… Page  60
  • 61. Highway Code – England, Scotland and Wales  148  Safe driving and riding needs concentration. Avoid distractions when driving or riding such as  loud music (this may mask other sounds)  trying to read maps  inserting a cassette or CD or tuning a radio  arguing with your passengers or other road users  eating and drinking  smoking Page  61
  • 62. Page  62 149 You MUST exercise proper control of your vehicle at all times. You MUST NOT use a hand-held mobile phone, or similar device, when driving or when supervising a learner driver, except to call 999 or 112 in a genuine emergency when it is unsafe or impractical to stop. Never use a hand-held microphone when driving. Using hands-free equipment is also likely to distract your attention from the road. It is far safer not to use any telephone while you are driving or riding - find a safe place to stop first or use the voicemail facility and listen to messages later. Laws RTA 1988 sects 2 & 3 & CUR regs 104 & 110 Highway Code
  • 63. Page  63 Highway Code  150  There is a danger of driver distraction being caused by in-vehicle systems such as satellite navigation systems, congestion warning systems, PCs, multi-media, etc. You MUST exercise proper control of your vehicle at all times. Do not rely on driver assistance systems such as cruise control or lane departure warnings. They are available to assist but you should not reduce your concentration levels. Do not be distracted by maps or screen-based information (such as navigation or vehicle management systems) while driving or riding. If necessary find a safe place to stop.  [Laws RTA 1988 sects 2 & 3 & CUR reg 104]
  • 64. Page  64 Liability for employers  Salomon Smith Barney stockbroker (1999)  Driving to non-business event  Struck and killed 24 year old motorcyclist  On personal time but admitted making ‘cold calls’ to clients using his own mobile phone  Company settled out of court for $0.5m  Recognised it could be seen to be permitting/expecting employees to make cold calls when driving  Avoided potentially larger pay out
  • 65. Liability for employers Page  65  Ford v. McGrogan & International Paper (2008)  Employee of International Paper crashed into another car while distracted by use of a mobile phone  Victim of the crash lost an arm  Sued International Paper resulting in $5.2 million settlement
  • 66. So what can employers do? Having a policy is not sufficient Must be seen to be doing all that is reasonably practicable to implement and reinforce the policy Page  66
  • 67. Page  67 The future  Possible approaches to reduce effect 1. Legislation on drivers 2. Legislation on manufacturers 3. Improved secondary safety systems 4. Technology 5.Social pressure
  • 70. Page  70 Thank you for your attention

Notes de l'éditeur

  1. June 17, 1946 - A driver in St. Louis, Mo., pulled out a handset from under his car&amp;apos;s dashboard, placed a phone call and made history. It was the first mobile telephone call. A team including Alton Dickieson and D. Mitchell from Bell Labs and future AT&amp;T CEO H.I. Romnes, worked more than a decade to achieve this feat. By 1948, wireless telephone service was available in almost 100 cities and highway corridors. Customers included utilities, truck fleet operators and reporters. However, with only 5,000 customers making 30,000 weekly calls, the service was far from commonplace. Only three radio channels were available, and call set-up required manual operation by a mobile operator.
  2. Here we see a different vehicle but a similar layout...the radio is positioned quite low in the centre console, has smal buttons and small displays and requires the driver to take eyes of the road if they want to operate it while driving.
  3. Compare that previous advert to this one. An early advert for a navigation system from the Sumitomo company. Note the complexity of the navigation display and the position within the vehicle….very similar in position to the previous two examples. Although there have been considerable improvements to the layout of information, there are still practical restrictions on where some displays can go in the vehicle.
  4. Things have also moved on from the days of this advert from BT in the UK, but at least it showed that thought was being given to using the technology appropriately in an effort to support the driving task – hands on the wheel and eyes on the road – though now in many countries the advice, even if not the legislation, is that handsfee conversations are almost as distracting as hand held carphone conversations – most of the variance in performance being caused by the problem of trying to think about several things at once, and even switching primary attention from the road-scene to the conversation.
  5. New York – tow truck driver talking on handsfree and texting on another phone hit a car and ended up in a nearby swimming pool… However, the consequences can be rather more severe…
  6. Ford v. McGrogan &amp; International Paper – $5.2 million settlement43 (2008): Here an employee of International Paper rear-ended another car while distracted by use of a mobile phone. The plaintiff, whose arm had to be amputated as a result of the crash, sued International Paper under a theory of vicarious responsibility. Even though International Paper had previously adopted a policy banning employees from using a cell phone while driving, it nevertheless agreed to settle the case for $5.2 million. This case, and its implications for businesses looking to manage risk, is further discussed below.