A presentation given to the UK Parliamentary Advisory Committee on Transport Safety in March 2015.
The talk given by Professor Andrew Parkes of the Transport Research Laboratory traces the impact of driver distraction research on UK policy since his early work in 1990's
1. Page 1
Insert the title of your
presentation here
Presented by Name Here
Job Title - Date
Mobile phones and driver
distraction
Andrew Parkes
18th
March 2015
2. Page 2
A good idea at the time!
Extra information for
drivers is nothing new,
though the practicality
of the Whitehead &
Mason ‘Semper’ map of
1930 was debatable.
The Semper was a
spring-loaded roller
blind overprinted with
a 16-miles-to-the-inch
of England, Scotland
and Wales.
13. Page 13
Distraction – definition (Basacik & Stevens, 2008)
Diversion of attention…
…away from activities required for safe
driving…
…due to some event, activity, object or
person, within or outside the vehicle
14. Page 14
Distraction sources (Regan, Young, Lee & Gordon, 2008)
Six broad categories of distraction…
22. Page 22
Distraction by mobile phone FAQs
Handsfree is legal so it must be ok?
So should we ban talking to passengers?
What about using the radio?
What can I do? I need to use the time
How does it compare to alcohol?
How does texting compare?
25. Page 25
Propositions
Hands-free is better than handheld
- only just
Carphone conversations are no different to
talking to a passenger
26. Page 26
Propositions
Hands-free is better than handheld
- only just
Carphone conversations are no different to
talking to a passenger
- yes they are
27. Page 27
Propositions
Hands-free is better than handheld
- only just
Carphone conversations are no different to
talking to a passenger
- yes they are
28. Brief history
of carphone
research
First Study: Ivan Brown,
Cambridge 1963
US, UK and Swedish
research late 80’s
UK and Dutch work in 90’s
General assumptions:
hands-free better, hands-
free ubiquitous by mid 90’s
In 1990’s we did not predict
current technology and
habits
Page 28
29. Page 29
Risk
Direct Line survey of 2000 drivers showed
31% use hand held regularly while driving.
Figure rises to 51% of younger drivers
78% of high mileage driver (over 40,000
miles pa)
30. Risk
4 million company cars in
UK
16% of all miles are
business related
66% of company cars are
subject of insurance claim
each year
Driving now officially most
dangerous activity in
workplace environment
Page 30
31. Page 31
Redelmeier & Tibshirani 1997
699 Toronto drivers who had cellphones and
involved in collisions resulting in property
damage but not personal injury
calls on day of accident and a week before
analysed through billing records
Association between cellular telephone calls and motor vehicle collisions
New England Journal of Medicine 453-458
32. Page 32
results
risk of collision 4 times higher when cell
phone being used
showed raised risk for up to ten minutes after
the call terminated
hands-free had no advantage over hand-held
39% called emergency services after the crash
33. Page 33
Five relevant UK Studies
Can people think and negotiate and drive at the same
time?
Is talking to a passenger the same as talking to
someone on the carphone?
Comparison of driving with handheld or handsfree
conversations, benchmarked against alcohol
impairment
What happens to drivers situational awareness even
in handsfree conversations?
What happens when people text and drive?
34. Page 34
Study 1: Quality of decision making on
phone while driving
Tried to approach the issue from perspective of how
realistic is the notion of ‘the office on the move’?
Not just can you drive while talking, but can you have
an involved conversation while driving?
Parkes, A. M., (1991), The effects of driving and handsfree telephone use on conversation structure and
style. Proceedings of Human Factors Association of Canada Conference. Vancouver. Canada. 141-147.
35. Page 35
Comparisons
Subjects role play different scenarios – natural
conversations
Face to Face
Office landline
PC task (driving simulator) and landline
Driver to Passenger (real traffic)
Carphone to Base (real traffic)
36. Page 36
Efficiency (Chapanis 1972)
- Number of messages generated
- Number of words per message
- % phrases that were questions
- Total number of words used
- Communication rate
- Number of overlapping messages
- Number of pauses
- Number of confirmation questions
37. Page 37
Expert rating of outcome of negotiation
- Definite conclusion
- Justified deferral - action
experimenter
- As above - action subject
- Inappropriate conclusion
- Failure to complete
38. Page 38
Expert Participant
Efficiency Outcome Difficulty
Condition Score Rating Ranking
PC task 1 3= 3
Office landline 2 2 1
Face to Face 5 1 2
Driver Passenger 4 3= 4
Carphone 3 5 5
Outcome and Usefulness Scores for Conversations in
each Condition
39. Page 39
Study 2: Real road analysis of differences
between carphone and passenger initiated
mental tests
Carphone performance worse
- Verbal memory decreased 25%
- Numerical memory decreased 21%
- Interpretation decreased 21%
- Speed decreased (particularly at early stage of conversation)
- NB same drive but carphone more difficult
- Parkes AM 1991 Contemporary Ergonomics 427-432
40. Page 40
Study 3: Hand held versus hands free
in driving simulator
Direct Line Insurance (2002) study
- 20 participants
- Alcohol 80mg
- Hand-held
- Hands-free
- Route: high fidelity driving simulator, car following,
in traffic, curves, urban
Burns, P.C., Parkes, A.M., Burton, S., Smith, R.K., And Burch, D. (2002). How dangerous is
driving with a mobile phone? Benchmarking the impairment to alcohol. TRL Report TRL547.
Crowthorne: Transport Research Laboratory.
41. Page 41
Measures:
-distance keeping
-lane keeping
-reaction times to emergency events.
-choice reaction times to signs
-mental effort
45. Page 45
RT results
At 70mph, vs. control condition:
- Alcohol: ~1 car length
- Handsfree: ~3 car lengths
- Handheld: ~3+ car lengths
The difference between:
- Accident vs. No accident
- Injury accident vs. Fatal accident
46. Page 46
Study 4: Situation Awareness
3 levels
- target prediction
- target recognition
- target perception
translates into 3 probe questions about
following traffic
Parkes, A.M. And Hooijmeijer, V. (2001). Driver situation awareness and carphone use.
1st. Human-Centered Transportation Simulation Conference. University of Iowa, Iowa
City USA, November 4-7 2001
47. Page 47
Situation awareness
15 subjects
Static medium fidelity simulator
Two lane carriageway, moderate traffic
Simple standardised conversations
Behavioural measures at speed transitions
(60-40)
Shut down method for SA (x2)
48. Page 48
0
10
20
30
40
50
60
70
80
-500 -400 -300 -200 -100 0 100 200 300 400 500
Distance from speed limit sign
(in n metres)
Speed(km/h)
no conversation
conversation
51. Page 51
Conclusions
Hands free marginally better than hand held.
All carphone conversations result in:
- slower speed, more drifting in lane,
- slower reaction time, more missed events
- less situation awareness
52. Page 52
Transport Research Laboratory
The Effect Of Text Messaging On Driver
Behaviour
A Simulator Study
PPR 367
PUBLISHED PROJECT REPORT
58. Other studies
Virginia Tech study
of real driving
200 vehicles; 3
million miles;
4,452 critical
events
Page 58
81% of events involved driver distraction
23× increased risk of event involvement when texting
Eyes off road for four of every six seconds
61. Highway Code – England, Scotland and Wales
148
Safe driving and riding needs concentration. Avoid
distractions when driving or riding such as
loud music (this may mask other sounds)
trying to read maps
inserting a cassette or CD or tuning a radio
arguing with your passengers or other road users
eating and drinking
smoking
Page 61
62. Page 62
149
You MUST exercise proper control of your vehicle at all times.
You MUST NOT use a hand-held mobile phone, or similar
device, when driving or when supervising a learner driver,
except to call 999 or 112 in a genuine emergency when it is
unsafe or impractical to stop. Never use a hand-held
microphone when driving. Using hands-free equipment is also
likely to distract your attention from the road. It is far safer
not to use any telephone while you are driving or riding - find
a safe place to stop first or use the voicemail facility and listen
to messages later.
Laws RTA 1988 sects 2 & 3 & CUR regs 104 & 110
Highway Code
63. Page 63
Highway Code
150
There is a danger of driver distraction being caused by in-vehicle
systems such as satellite navigation systems, congestion
warning systems, PCs, multi-media, etc. You MUST exercise
proper control of your vehicle at all times. Do not rely on driver
assistance systems such as cruise control or lane departure
warnings. They are available to assist but you should not reduce
your concentration levels. Do not be distracted by maps or
screen-based information (such as navigation or vehicle
management systems) while driving or riding. If necessary find
a safe place to stop.
[Laws RTA 1988 sects 2 & 3 & CUR reg 104]
64. Page 64
Liability for employers
Salomon Smith Barney stockbroker (1999)
Driving to non-business event
Struck and killed 24 year old motorcyclist
On personal time but admitted making ‘cold calls’ to
clients using his own mobile phone
Company settled out of court for $0.5m
Recognised it could be seen to be permitting/expecting
employees to make cold calls when driving
Avoided potentially larger pay out
65. Liability for employers
Page 65
Ford v. McGrogan & International Paper (2008)
Employee of International Paper crashed into another
car while distracted by use of a mobile phone
Victim of the crash lost an arm
Sued International Paper resulting in $5.2 million
settlement
66. So what can employers do?
Having a policy is not
sufficient
Must be seen to be
doing all that is
reasonably practicable
to implement and
reinforce the policy
Page 66
67. Page 67
The future
Possible approaches to reduce effect
1. Legislation on drivers
2. Legislation on manufacturers
3. Improved secondary safety systems
4. Technology
5.Social pressure
June 17, 1946 - A driver in St. Louis, Mo., pulled out a handset from under his car's dashboard, placed a phone call and made history. It was the first mobile telephone call. A team including Alton Dickieson and D. Mitchell from Bell Labs and future AT&T CEO H.I. Romnes, worked more than a decade to achieve this feat. By 1948, wireless telephone service was available in almost 100 cities and highway corridors. Customers included utilities, truck fleet operators and reporters. However, with only 5,000 customers making 30,000 weekly calls, the service was far from commonplace.
Only three radio channels were available, and call set-up required manual operation by a mobile operator.
Here we see a different vehicle but a similar layout...the radio is positioned quite low in the centre console, has smal buttons and small displays and requires the driver to take eyes of the road if they want to operate it while driving.
Compare that previous advert to this one. An early advert for a navigation system from the Sumitomo company. Note the complexity of the navigation display and the position within the vehicle….very similar in position to the previous two examples. Although there have been considerable improvements to the layout of information, there are still practical restrictions on where some displays can go in the vehicle.
Things have also moved on from the days of this advert from BT in the UK, but at least it showed that thought was being given to using the technology appropriately in an effort to support the driving task – hands on the wheel and eyes on the road – though now in many countries the advice, even if not the legislation, is that handsfee conversations are almost as distracting as hand held carphone conversations – most of the variance in performance being caused by the problem of trying to think about several things at once, and even switching primary attention from the road-scene to the conversation.
New York – tow truck driver talking on handsfree and texting on another phone hit a car and ended up in a nearby swimming pool…
However, the consequences can be rather more severe…
Ford v. McGrogan & International Paper – $5.2 million settlement43 (2008): Here an employee of International Paper rear-ended another car while distracted by use of a mobile phone. The plaintiff, whose arm had to be amputated as a result of the crash, sued International Paper under a theory of vicarious responsibility. Even though International Paper had previously adopted a policy banning employees from using a cell phone while driving, it nevertheless agreed to settle the case for $5.2 million. This case, and its implications for businesses looking to manage risk, is further discussed below.