Display list of hotels in a specific city, hotel availability and rates, hotel features, and sell hotel rooms

1. AUSTRIAN AUSTRIAN SERBIAN TOURISM PROGRAMMES
SERBIAN TOURISM PROGRAMMES
Amadeus Hotels

2. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Chapter 9
AMADEUS
HOTELS
At the end of this chapter, you will be able to:

Display list of hotels in a specific city

Display hotel availability and rates

Display hotel features

Sell Hotel rooms

3. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Hotel List Display (HL)
 The hotel list (HL) provides you with a complete list of hotels in a specific
city in alphabetical order
 The display contains the hotel name, chain code, area location, and
recommended type of transportation from the airport to the hotel
 To request a hotel list for Paris, enter:
HL PAR
 To remind:
DNH – Encodes a hotel chain name, e.g. DNH SHERATON
DNH SP – Decodes a hotel chain’s two-caracter code
GG HTL – General reference pages for hotels
GG HTL IC – information for a specific hotel chain IC

4. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Explanation of the system response (p.113)

5. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Hotel Availability and Rates Display
 Amadeus hotel availability and rates display is information
that is available for entire hotel chains, as well as for
individual hotel properties
– There are many rates, such as weekend and promotional rates that are
automatically available to all agents using Amadeus Hotels
 There are 2 types of hotel availability:
– Multi-property display
– Single-property display

6. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Multi-Property Hotels Availability
 A multy-property hotel availability (HA) shows, for each
property listed, the lowest room/rate combination found, and
also the highest
 To request a multy-company display in London for current
date, enter:
HA LON
 For specific In and Out dates:
HA LON 15DEC-19DEC
*Explanation on the pages 114 and 115!

7. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Single Company Availability and Rates Display
 First, you can search for hotel availability for Paris, for example check-in is on
25 Aug, and check-out 28 Aug:
HA PAR 25SEP-3
 Then, you can choose hotel property by choosing the line number order:
HA 1
 Or, if you know the code for a particular hotel chain, you can request an
availability and rates display by adding the chain code immediately after the
HA transaction code:
HA HL LON 2NOV-2
(Request Hilton Hotels in London, check-in 2Nov for a two-night stay)
* Look at explanations on the page 116 and 117!

8. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Hotel Availability Option Codes (p. 122)
Entry code
Explanation
/AR-D
Area Identifier - Hotel availability for the specific location
D-Downtown; A-Airport; E, W, N, S – for East, West, North or South of Downtown, and RResort
/CO-SI
Company - Display specific hotel chain
/FC-
Foreign Currency - Display in specific currency
/FC-EUR or /FC-USD
/HC-F
Hotel Category - L-Luxury; F-First; S-Standard; T-Tourist
/LOW
Search by the lowest rates - System display for the lowest to the highest hotel prices
/HN-
Hotel Name - by specific name of the hotel
/HN-SOFITEL
/RT-2
Rates for Double Occupancy - the price for two persons
/QU-
Rate limit/Range
For example the max price that client could buy is 150 euros

9. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Exercice hotel display options
 Display list of hotels in Belgrade:
HL BEG
 Display list of hotels in Belgrade that are located in Downtown:
HL BEG–D
 Display hotel chain „ Hyatt“ (HY) in Belgrade:
HL HY BEG
 Display hotel chain „Best Western“ in Paris:
HL BW PAR
 Display hotels near airport CDG:
HL CDG

10. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Exercice
 Find a hotel in Nice from 22Nov-27Nov, in Downtown, for 2 persons,
display prices in dolars:
HA NCE 22NOV-27NOV/RT-2/AR-D/FC-USD
 Find available Best Western hotel in Belgrade from 30 Jan, for 3 nights,
and 2 persons:
HA BEG 30JAN-3/RT-2/HN-BEST WESTERN
 Display hotels in London in period from 21 jan-8, and display prices in
euros:
HA LON 21JAN-8/FC-EUR
 Display hotels in Frankfurt for period from 22Jan, 3 nights, in Downtown,
for 2 persons, fare limit is 150 euros, and display fares in dolars:
HA FRA 22JAN-3/AR-D/RT-2/QU-150/FC-USD

11. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Hotel Features Display
 Provides a complete description of a specific hotel property
 Entries:
– HF5 (from a single-property display), or
– HFAA (from a hotel list display)

12. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Hotel Sell (HS)
 Example of hotel sell with guarantee of payment (list of credit card number
that Amadeus accept)
HS1/G-CCVI4444333322221111EXP1214
Where:
– G – Guarantee of payment
– CC – Credit Card
– VI – Visa, CA – Master card, AX – American Express ...
 When you crate a PNR, first you can search for available hotels, e.g.
HA PAR 20SEP 23SEP/AR-D/RT-2
 More information about segment 3:
HA3
 Hotel sell without guarantee (credit card):
HS3/P1
 Then AP, TKOK, RFA;ER

13. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Exercice
 Mr Jovan Zaric wants to book a room in the hotel Hilton in
London.
– Check-in is on 15 Nov
– Check-out is on 20 Nov
– His credit card number is VISA 4444333322221111 , and it expires on
1215.
– Booking source is BS-12345675.
– His phone number in Belgrade is 632205
Complete the reservation.

14. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Entries
NM1 ZARIC/JOVAN MR
HA LON 15NOV-20NOV/HN-HILTON
HA1
HS1/BS-12345675/G-CCVIXXXXXXXXXXXX1111EXP1215/P1
AP 632205/P1
TK OK
RF A
ER

15. AUSTRIAN SERBIAN TOURISM PROGRAMMES
System response
RP/BEG1A0901/BEG1A0901
AN/SU 19SEP13/1553Z 3AAK4A
1.ZARIC/JOVAN MR
2 HHL HL HK1 LON IN15NOV OUT20NOV 1D1DRAC GBP155.00 DLY 269
HILTON LONDON OLYMPIA/BC-A00LV6/BS-12345675/CF-3533964293
/G-CCVIXXXXXXXXXXXX1111EXP1215 *HL+
SEE RTSVCH
3 AP 632205
4 TK OK19SEP/BEG1A0901
*TRN*

16. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Exercice
 Mr Vlada and Ms Maja Morid want to book a hotel in
Paris:
–
–
–
–
–
The name of the hotel is LOTTI /HN-LOTTI
Double occupancy/RT-2
Check in 20 Nov
Check out 25 Nov
Guarantee of payment is Visa card number
4444333322221111, that expires on 1215.
– Booking source is BS-00033121
– Their contact phone number is 063225599
Complete the reservation

17. AUSTRIAN SERBIAN TOURISM PROGRAMMES
Entries
NM2 MORIC/VLADA MR/MAJA MS
HA PAR 20NOV-25NOV/RT-2/HN-LOTTI
HA 1
HS1/BS-00033121/G-CCVIXXXXXXXXXXXX1111EXP1215/P1
AP 063225599/P1-2
TK OK
RF A
ER