My name is Cristina McPherson. I am currently a manager trainee for a a reputable property management company. www.gslproperties.com. I am also a student at university of phoenix majoring in psychology with a minor in bussiness. I have over 5 years of work experience working directly in customer service related fields. My success in my career is due to my high level of motivation and desire to succeed. Please review my qualifications and resume and feel free to contact me with all your quastions.

1. Cristina McPherson
1050 Whitney Ranch Dr. #2416
Henderson, NV 89014
(702)787-1395
Angelkiis1111@yahoo.com
I am an individual with experience in a variety of backgrounds including excellent customer
service skills and extended sales experience. My knowledge and experience translates to a solid
professional and personal growth, continuously seeking opportunities to exceed my personal and
professional expectations. I work well collaboratively as a team player and individually. My
dedication to succeed plays an important role in my commitment to self improvement, often
creating new opportunities for growth in my work environment.
Throughout my career I have developed relationships crucial to my success in a variety of fields.
Thank you for the opportunity to apply for a position with your company , please feel free to
contact me at any time if you will like to schedule an interview.

2. Cristina McPherson
1050 Whitney Ranch Dr. #2416
Henderson, NV 89014
(702)787-1395
Angelkiis1111@yahoo.com
Objective: To secure a position that utilizes my experience and skills with opportunity to grow. I have
experience with various computer programs, great customer service skills; understand inside/outside
sales process. I speak/write both English and Spanish.
Computer knowledge includes: Microsoft excel, Outlook, Word and Power Point, Act and QuickBooks.
Education:
University of phoenix- Now enrolled (Business) 2007-2009
Court Interpretation Certification - 2006
Bartending Certification - 2006
Concorde Career Institute – 2002
Sylmar High school - 1998
Employment History:
GSL Properties 601 N. 13th St. 04/01/2009- Present
Hilltop Villas Las Vegas, NV 89101
Assistant Manager 702-309-0880
www.gslproperties.com
Stout Management Company 4255 S. Channel 10 Dr. 12/04/2008-03/30/2009
Villa Del Sol Apartments Las Vegas, NV 89119
Leasing Agent (Part-time) 702-735-9173
www.smc-lv.com
Ovation Properties 5880 Boulder Fall 01/01/2008-08/31/2008
Firenze Apartments/ San Croix Las Vegas, NV 89011
Leasing Consultant 702-990-2770
www.lasvegasliving.com
Sales: Apartment leasing/ Assistant Manager.
Objective: To provide excellent customer service to new prospects and existing residents for 450 + unit
apartment complex.
Extended knowledge in Tax credit Properties or Section 42.
Helped increase sales productivity by often exceeding leasing goals and maintaining occupancy goals
over 95%.
Developed knowledge of property management programs: Advantage, Multifamily, e-site and On-Site.
Daily tasks include Leasing, Marketing, Rent Collections, Showings, Evictions, Collections,
Filing and Service calls, Posting Rents, Daily, Weekly and Monthly Reports.

3. Cristina McPherson
1050 Whitney Ranch Dr. #2416
Henderson, NV 89014
(702)787-1395
Angelkiis1111@yahoo.com
Carol Jones Mortgage an affiliate of Wells Fargo Home Mortgage 2003-2007
3600 Glenstone Ave.
Springfield, MO 65807
Ph#: 417-429-1729
www.caroljones.com
In-house retail lender for the largest, most profitable Real Estate Company in South-West Missouri.
Responsible for setting weekly, monthly and yearly sales goals.
Tasks included: Daily sales calls, sales meetings, coordinating public speaking at public events, attend
motivational sales training quarterly to help increase and reach sales goals.
Exceeded sales goal target for the 1st year with-in 6 months by increasing sales volume to 40% of
estimated goal.
Established solid partnerships with home builders, realtors, bankers and Insurance Agents.
Countrywide Home Loans
3416 S Glenstone Ave.
Springfield, MO 65804
(417) 886-9494 2005-2006
my.countrywide.com
Inside Sales: Retail lender responsible for taking, uploading and submitting Home Loans and Home
Equity Lines of Credit to In-House Underwriting.
Organized and conducted weekly sales meeting.
Coordinator of Home Buyer Seminars and Banker related events.
Developed strategies to increase and manage customer base accounts.
Successfully completed sales training and Credit Counseling certification.
Embassy Suites 2001-2003
1881 Curtis St
Denver, CO 80202
(303) 297-8888
embassysuites1.hilton.com
Front Desk Supervisor
Responsible for booking major events involving a high-end clientele.
Responsible for training new employees, filling out daily occupancy reports, preparing and arranging
room availability for special events.
Responsible for monitoring daily room status, accounts, and up to 10 front desk employees per shift.
Student – 1998-2001

4. Cristina McPherson
1050 Whitney Ranch Dr. #2416
Henderson, NV 89014
(702)787-1395
Angelkiis1111@yahoo.com
References
Kevin Halinar (Student)
573-205-1466
Wendy Cabrera (GM)
213-598-1468
Rebecca Fox
702-255-5770 (Assistant Manager)