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Ankit Maheshwari
twitter: @ankitind
email: ankit@betaout.com
Inbound
Marketing
for Startups
Beta OUT
Customers
Startup
SOCIAL
MEDIA
EMAIL
MARKETING
SEO / SEM
CONTENT
MARKETING
OUTREACH
PARTNERSHIPS
EMAIL MARKETING
EMAIL MARKETING
Building	
  a	
  list	
   Never	
  buy	
  a	
  list
Ask	
  permission	
  first	
  (pref.	
  double	
  opt-­‐in)
Build	
  list	
  early	
  (even	
  before	
  the	
  launch)
Give	
  away	
  freebies	
  (ebooks,	
  
whitepapers,	
  free	
  tools)	
  
Technology Don’t	
  use	
  same	
  email	
  or	
  IP	
  for	
  both	
  
transacEonal	
  and	
  markeEng	
  emails
Amazon	
  SES	
  is	
  very	
  reliable	
  and	
  cheap.
100%	
  deliverability	
  
Unsubscribes	
  list	
  should	
  be	
  maintained
very	
  carefully,	
  especially	
  when
switching	
  providers
EMAIL MARKETING (cont.)
Email	
  Design Not	
  tested	
  properly
Use	
  standard	
  templates	
  
(Mailchimp	
  offers	
  tons	
  of	
  free	
  templates)
Deliverability Don’t	
  use	
  same	
  email	
  or	
  IP	
  for	
  both	
  
transacEonal	
  and	
  markeEng	
  emails
Properly	
  set	
  SPF/Sender	
  ID	
  /	
  Domain	
  Keys
for	
  all	
  domains	
  sending	
  emails
A/B	
  test	
  for	
  clicks,	
  open-­‐thru,	
  
unsubscribes	
  etc
Use	
  proper	
  headers	
  in	
  email
Properly	
  handle	
  bounce
EMAIL MARKETING (cont.)
Frequency Too	
  many	
  emails
Mix	
  Good	
  free	
  content	
  with	
  your	
  
product	
  launches/announcements.	
  
Create	
  a	
  email	
  markeEng	
  plan.	
  Follow	
  it	
  
religiously	
  
Subject	
  Lines
Write	
  your	
  subject	
  lines	
  like	
  
adverEsement
Focus	
  on	
  acEonable	
  subject	
  lines
Frame	
  your	
  subject	
  line	
  as	
  a	
  quesEon,	
  
and	
  target	
  the	
  quesEon	
  at	
  the	
  types	
  of	
  
problems	
  your	
  customers/leads	
  need	
  
answers	
  to.
EMAIL MARKETING (cont.)
Different	
  types	
  of	
  email	
  you	
  need
-­‐	
  Product	
  Launches	
  /	
  announcements
-­‐	
  NewsleZer
-­‐	
  AcEvaEon
-­‐	
  Onboarding
-­‐	
  CancellaEon
-­‐	
  RetenEon
-­‐	
  EducaEon	
  (Based	
  on	
  level	
  customer	
  is	
  on)
-­‐	
  Billing
SEO / SEM
Keyword Research
Are	
  you	
  building	
  a	
  
product	
  people	
  are	
  
looking	
  for?
Are	
  you	
  creaCng	
  a	
  
new	
  market?
Short Tail vs Long Tail
Long	
  tail	
  keywords	
  
o]en	
  convert	
  beZer,	
  
because	
  they	
  catch	
  
people	
  later	
  in	
  the	
  
buying/conversion	
  
cycle
-­‐	
  brainstorm
-­‐	
  log	
  files
-­‐	
  look	
  at	
  compeEtors	
  long	
  tail	
  (semrush)
-­‐	
  understand	
  the	
  keyword	
  intent
SEO PYRAMID
via	
  seoMOZ
Social Media
Social Media
Make	
  your	
  site	
  Social
Make	
  your	
  CRM	
  Social
-­‐	
  Social	
  Login	
  
-­‐	
  Single	
  SignOn
-­‐	
  Encourage	
  users	
  to	
  sign	
  up,	
  share,	
  engage
-­‐	
  Connect	
  with	
  your	
  customers	
  on	
  their	
  social	
  networks
-­‐	
  Engage	
  with	
  them
-­‐	
  Group	
  them	
  in	
  stage	
  of	
  sales	
  cycle
-­‐	
  Use	
  TwiZer	
  Private	
  Lists
-­‐	
  Quora	
  and	
  TwiZer	
  work	
  best	
  for	
  Tech	
  companies
Make	
  your	
  Product	
  Social
-­‐	
  Default	
  avatar	
  vs	
  Social	
  network	
  Image
-­‐	
  Ease	
  of	
  signup
Content Marketing
Content Marketing
-­‐	
  use	
  content	
  markeEng	
  to	
  educate	
  your	
  community	
  well	
  before	
  you	
  
have	
  a	
  polished	
  product.
-­‐	
  2-­‐3	
  great	
  arEcles	
  per	
  week
-­‐	
  Focus	
  on	
  educaEng	
  your	
  target	
  customers	
  rather	
  than	
  selling	
  
-­‐	
  Blogs	
  /	
  Webinars	
  /	
  eBooks	
  
-­‐	
  Invite	
  influenEal	
  people	
  to	
  blog	
  on	
  your	
  site	
  
(you	
  need	
  to	
  build	
  a	
  good	
  audience	
  first)
-­‐	
  Email	
  NewsleZer	
  is	
  a	
  part	
  of	
  content	
  markeEng
Curation vs Original Content
-­‐	
  Don’t	
  overdo	
  curaEon.	
  Social	
  channels	
  are	
  best	
  for	
  distribuEng	
  
good	
  arEcles
-­‐	
  Re-­‐wriEng	
  popular	
  content	
  is	
  not	
  a	
  a	
  long	
  term	
  strategy
-­‐	
  Every	
  content	
  page	
  you	
  create	
  add	
  to	
  your	
  sales	
  funnel
-­‐	
  Talk	
  about	
  your	
  market.	
  Challenges	
  faced	
  by	
  your	
  customers.	
  Best	
  
pracEces	
  in	
  your	
  market
-­‐	
  Create	
  Evergreen	
  content
-­‐	
  Leverage	
  Just-­‐in-­‐Time	
  content
-­‐	
  Co-­‐Create	
  Content	
  with	
  your	
  peers,	
  partners	
  and	
  customers	
  (read	
  
case	
  studies)
Create an Editorial Calendar
Make your content
strategy robust through
Editorial Calendars
source:	
  www.Betaout.com
-­‐	
  keep	
  track	
  of	
  content	
  distribuEon
-­‐	
  idenEfy	
  themes	
  for	
  each	
  month
Outreach
Outreach
-­‐	
  Complete	
  your	
  social	
  persona.	
  
-­‐	
  Your	
  accounts	
  on	
  top	
  social	
  networks	
  like	
  TwiZer,	
  Linkedin,	
  Google+	
  and	
  Facebook	
  should	
  
be	
  up-­‐to-­‐date
-­‐	
  Generate	
  some	
  great	
  content	
  about	
  your	
  industry	
  first	
  
-­‐	
  On	
  your	
  personal	
  blog,	
  company	
  blog	
  or	
  quora	
  etc.
-­‐	
  IdenEfy	
  sites	
  you	
  like	
  to	
  contribute	
  to
-­‐	
  Start	
  by	
  your	
  linkedin	
  connecEons,	
  twiZer	
  followers	
  etc.	
  Pitch	
  them	
  your	
  idea
-­‐	
  Give	
  them	
  some	
  link	
  love	
  or	
  social	
  love	
  first.	
  Share	
  some	
  of	
  the	
  content	
  they	
  have	
  wriZen.	
  
Leave	
  intelligent	
  comments	
  etc.
-­‐	
  Pitch	
  them	
  ideas
-­‐	
  Write	
  them	
  an	
  personalized	
  email	
  with	
  some	
  topics	
  you	
  want	
  to	
  write	
  on,	
  your	
  relevant	
  
experience	
  etc.
-­‐	
  Offer	
  to	
  update	
  a	
  post	
  they	
  have	
  previously	
  wriZen
-­‐	
  Offer	
  to	
  post	
  content	
  in	
  category	
  they	
  have	
  limited	
  content
Partnerships
Partnerships
-­‐	
  Shortlist	
  other	
  startups	
  and	
  companies	
  you	
  can	
  have	
  strategic	
  
partnerships
-­‐	
  Discuss	
  markeEng	
  and	
  visibility	
  for	
  your	
  startups
-­‐	
  email	
  newsleZers
-­‐	
  	
  showcase	
  on	
  partner’s	
  page
-­‐	
  	
  joint	
  webinars
-­‐	
  There	
  could	
  be	
  different	
  type	
  of	
  partnerships
-­‐	
  cocreaEng	
  new	
  products
-­‐	
  co-­‐operaEon	
  in	
  R&D
-­‐	
  integraEon	
  of	
  services
-­‐	
  Build	
  API	
  of	
  your	
  product	
  early
-­‐	
  Integrate	
  with	
  industry	
  leaders	
  like	
  Google	
  Drive,	
  Dropbox	
  if	
  it	
  makes	
  sense
-­‐	
  New	
  Customers	
  conversion	
  is	
  high	
  if	
  they	
  find	
  integraEon	
  of	
  their	
  favorite	
  products
Shameless Plug
Looking	
  for	
  Beta-­‐testers	
  for	
  a	
  upcoming	
  product
-­‐	
  social	
  infrastructure	
  for	
  your	
  website,	
  product	
  or	
  app
-­‐	
  ready	
  made,	
  turnkey	
  social	
  and	
  gamificaEon	
  apps
-­‐	
  API	
  integraEon,	
  PHP	
  SDK	
  ready
? !
QUESTIONS & ANSWERS
Don’t	
  be	
  shy	
  
Ankit Maheshwari
twitter: @ankitind
email: ankit@betaout.com
Thanks

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Inbound Marketing for Startups

  • 1. Ankit Maheshwari twitter: @ankitind email: ankit@betaout.com Inbound Marketing for Startups Beta OUT
  • 4. EMAIL MARKETING Building  a  list   Never  buy  a  list Ask  permission  first  (pref.  double  opt-­‐in) Build  list  early  (even  before  the  launch) Give  away  freebies  (ebooks,   whitepapers,  free  tools)   Technology Don’t  use  same  email  or  IP  for  both   transacEonal  and  markeEng  emails Amazon  SES  is  very  reliable  and  cheap. 100%  deliverability   Unsubscribes  list  should  be  maintained very  carefully,  especially  when switching  providers
  • 5. EMAIL MARKETING (cont.) Email  Design Not  tested  properly Use  standard  templates   (Mailchimp  offers  tons  of  free  templates) Deliverability Don’t  use  same  email  or  IP  for  both   transacEonal  and  markeEng  emails Properly  set  SPF/Sender  ID  /  Domain  Keys for  all  domains  sending  emails A/B  test  for  clicks,  open-­‐thru,   unsubscribes  etc Use  proper  headers  in  email Properly  handle  bounce
  • 6. EMAIL MARKETING (cont.) Frequency Too  many  emails Mix  Good  free  content  with  your   product  launches/announcements.   Create  a  email  markeEng  plan.  Follow  it   religiously   Subject  Lines Write  your  subject  lines  like   adverEsement Focus  on  acEonable  subject  lines Frame  your  subject  line  as  a  quesEon,   and  target  the  quesEon  at  the  types  of   problems  your  customers/leads  need   answers  to.
  • 7. EMAIL MARKETING (cont.) Different  types  of  email  you  need -­‐  Product  Launches  /  announcements -­‐  NewsleZer -­‐  AcEvaEon -­‐  Onboarding -­‐  CancellaEon -­‐  RetenEon -­‐  EducaEon  (Based  on  level  customer  is  on) -­‐  Billing
  • 9. Keyword Research Are  you  building  a   product  people  are   looking  for? Are  you  creaCng  a   new  market?
  • 10. Short Tail vs Long Tail Long  tail  keywords   o]en  convert  beZer,   because  they  catch   people  later  in  the   buying/conversion   cycle -­‐  brainstorm -­‐  log  files -­‐  look  at  compeEtors  long  tail  (semrush) -­‐  understand  the  keyword  intent
  • 13. Social Media Make  your  site  Social Make  your  CRM  Social -­‐  Social  Login   -­‐  Single  SignOn -­‐  Encourage  users  to  sign  up,  share,  engage -­‐  Connect  with  your  customers  on  their  social  networks -­‐  Engage  with  them -­‐  Group  them  in  stage  of  sales  cycle -­‐  Use  TwiZer  Private  Lists -­‐  Quora  and  TwiZer  work  best  for  Tech  companies Make  your  Product  Social -­‐  Default  avatar  vs  Social  network  Image -­‐  Ease  of  signup
  • 15. Content Marketing -­‐  use  content  markeEng  to  educate  your  community  well  before  you   have  a  polished  product. -­‐  2-­‐3  great  arEcles  per  week -­‐  Focus  on  educaEng  your  target  customers  rather  than  selling   -­‐  Blogs  /  Webinars  /  eBooks   -­‐  Invite  influenEal  people  to  blog  on  your  site   (you  need  to  build  a  good  audience  first) -­‐  Email  NewsleZer  is  a  part  of  content  markeEng
  • 16. Curation vs Original Content -­‐  Don’t  overdo  curaEon.  Social  channels  are  best  for  distribuEng   good  arEcles -­‐  Re-­‐wriEng  popular  content  is  not  a  a  long  term  strategy -­‐  Every  content  page  you  create  add  to  your  sales  funnel -­‐  Talk  about  your  market.  Challenges  faced  by  your  customers.  Best   pracEces  in  your  market -­‐  Create  Evergreen  content -­‐  Leverage  Just-­‐in-­‐Time  content -­‐  Co-­‐Create  Content  with  your  peers,  partners  and  customers  (read   case  studies)
  • 17. Create an Editorial Calendar Make your content strategy robust through Editorial Calendars source:  www.Betaout.com -­‐  keep  track  of  content  distribuEon -­‐  idenEfy  themes  for  each  month
  • 19. Outreach -­‐  Complete  your  social  persona.   -­‐  Your  accounts  on  top  social  networks  like  TwiZer,  Linkedin,  Google+  and  Facebook  should   be  up-­‐to-­‐date -­‐  Generate  some  great  content  about  your  industry  first   -­‐  On  your  personal  blog,  company  blog  or  quora  etc. -­‐  IdenEfy  sites  you  like  to  contribute  to -­‐  Start  by  your  linkedin  connecEons,  twiZer  followers  etc.  Pitch  them  your  idea -­‐  Give  them  some  link  love  or  social  love  first.  Share  some  of  the  content  they  have  wriZen.   Leave  intelligent  comments  etc. -­‐  Pitch  them  ideas -­‐  Write  them  an  personalized  email  with  some  topics  you  want  to  write  on,  your  relevant   experience  etc. -­‐  Offer  to  update  a  post  they  have  previously  wriZen -­‐  Offer  to  post  content  in  category  they  have  limited  content
  • 21. Partnerships -­‐  Shortlist  other  startups  and  companies  you  can  have  strategic   partnerships -­‐  Discuss  markeEng  and  visibility  for  your  startups -­‐  email  newsleZers -­‐    showcase  on  partner’s  page -­‐    joint  webinars -­‐  There  could  be  different  type  of  partnerships -­‐  cocreaEng  new  products -­‐  co-­‐operaEon  in  R&D -­‐  integraEon  of  services -­‐  Build  API  of  your  product  early -­‐  Integrate  with  industry  leaders  like  Google  Drive,  Dropbox  if  it  makes  sense -­‐  New  Customers  conversion  is  high  if  they  find  integraEon  of  their  favorite  products
  • 22. Shameless Plug Looking  for  Beta-­‐testers  for  a  upcoming  product -­‐  social  infrastructure  for  your  website,  product  or  app -­‐  ready  made,  turnkey  social  and  gamificaEon  apps -­‐  API  integraEon,  PHP  SDK  ready
  • 23. ? ! QUESTIONS & ANSWERS Don’t  be  shy   Ankit Maheshwari twitter: @ankitind email: ankit@betaout.com Thanks