2. What is e-governance ? It is electronic governance. In simple word, E-Governance is nothing but a mediator between government and citizens. It is the use of a range of modern information and technologies by government to improve efficiency ,service etc. i.e. Internet,mobile,local area network
4. Government 2 citizens G2C is transaction between government and citizens. It includes, Basic citizens services such as online registration of birth/death/marriage certificates Health care, education services etc. filing of income taxes Example: The example of Government to Citizens is that National Portal of India India.gov.in G2C
5. Government 2 business G2B is transaction between government and Business. It includes , Dissemination of policies, memos etc. Government rules and regulations. Business information Application forms, renewing licenses, registration, payment of taxes. Example: The example of Government to Business is that Business Portal of India Business.gov.in G2B
6. Government 2 employee G2E is transaction between government and Employee. It Includes, Online conference for employee Online training Employee information Example: The example of Government to Employee is that Ex. e-Training for Employees www.egovonline.net G2E
7. Government 2 Government G2E is transaction between between the central/national and local governments, and between government department and agencies and organisation. It Includes, Records by state government Schemes,plan,Initiatives Example: The example of Government to Government is that e-governance standard Portal of India http://egovstandards.gov.in G2G
8. BASE OF E GOVERNANCE LEADERSHIP ORGANISATIONAL STRUCTURE 3. PROCESS MANAGEMENT