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Increasing attention &
sales with social media



                           Annika Lidne
                             for Polaris Equity
                                   2012-11-14



Photo by Sanctu / Flickr
Hi, my name is Annika
            annika                 Annika Lidne
       annika@disruptivemedia.se
       +46 (0)70 435 05 45


       Current projects / companies
Online today
         Web                                 Mobile


               Information Relation
                             (social /location)



               Transaction    Service


    Augmented                          Machine-to-Machine
    reality (AR)                             (M2M)
“Social media is the democratization of content and
the understanding of the role people play in the
process of not only reading and sharing information,
but also how we share and create content for others to
participate in.
It is a change from a broadcasting model to a many-
to-many model based on a conversation between author
and audience. ”
                                              Wikipedia
Källa: Brian Solis
Social Bookmarks           Comment & reputation
                                                              Crowd sourced content
                    Pictures

       LiveCasting -                                                    Blog platforms
       audio & video

         Wiki                                                               Blogs / conversations



     Music                                                                      Blog communities



    Events                                                                        Micromedia


                                                                                 Lifestreams
  Documents

                                                                              Specific to Twitter
Video aggregation
                                                                          SMS / voice

                    Video
                                                                Social networks

                            Location                   Niche networks
                                       Customer service                                    Källa: Brian Solis
                                          networks
"Advertising is the
price you pay for
having an
unremarkable
product or service."
        Jeff Bezos, founder & CEO, Amazon
“Marketing is dead.”
"Marketing’s jobs is to                     “Everyone wants a
create movement and                         conversation. They want
inspire people to join you.”                inspiration. Inspire people
                                            with your website.”



       “Don’t just interrupt, but interact.”


  “Asking about Return on Investment is
  the wrong question today. You should                    Kevin Roberts
  be asking about Return on Involvement.”          CEO, Saatchi & Saachi
Analogue                              Digital
Scarcity                              Abundance
People                                Software/robots
Local                                 Global
Geography                             Interest graphs
Gatekeepers                           Self-publishing
Middle men                            Aggregators

   Photo by Be.Futureproof / Flickr
   Photo by Be.Futureproof / Flickr
Radical changes



Images by Sean Molin Photography, euphoria, jen-the-librarian, NeilsPhotography, USAG-Humphreys on Flickr
Radical changes

 demo graph                                                    social graph                                 interest graph




location graph                                           situation graph
Images by Sean Molin Photography, euphoria, jen-the-librarian, NeilsPhotography, USAG-Humphreys on Flickr
FOCUS

Customer retention                    Brand building
Customer support                      Customer acquisition
Photo:Chris Warren 1956 / Flickr                 Photo: Kara Alyson / Flickr
Source: MDGadvertising.com
Awareness

 Interest

 Desire

 Action
 Loyalty
            Clear, measurable
            goals is a must
Advocacy
Reason      Direct need       Created need         Interest            Curiosity



Awareness         Ads          SocMed              Press                Events



Interest             Search              Site              Store



Desire                     Information          Test/try



Action          Prospect
                                         Buy                  Follow
                contact
Image by Search Engine People Blog / Flickr




Social media is about conversations
This is what’s
                  good for you




The rest should
be about what’s
 good for your
    followers
WHY
should anybody engage in your content?
IS IT
entertaining
useful
practical
educational
thought provoking
increases the user’s status or image
...?
Image: Freeman_DC / SXC
Siri & Google Now
Google+ shapes search results
The world’s second
largest search engine
B2B: 6 309 524 views since 15 Aug, 2012
Small startups all use video...
Nerdy live netcasts...
IMAGES
  are HUGE
In May 2012 - the Nike Apps

70 million training minutes
for the price of less than
one TV commercial
...but don’t forget...
email  
converts!
Take aways
Text Have clear and measurable goals with your Social
  Media investment

     Social Media is about building relationships through
  conversation, NOT selling by broadcasting

    Meet your customers where they are. Not where it’s
  most comfortable for you.

    Building great organic search results is an important
  part of the Social Media strategy
Thanks for listening!
       Disruptive Media helps business leaders and
       marketers to succeed in a fast changing
       world.

            annika                  Annika Lidne

        annika@disruptivemedia.se
        +46 (0)70 435 05 45

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Increasing Attention and Sales with Social Media Strategies

  • 1. Increasing attention & sales with social media Annika Lidne for Polaris Equity 2012-11-14 Photo by Sanctu / Flickr
  • 2. Hi, my name is Annika annika Annika Lidne annika@disruptivemedia.se +46 (0)70 435 05 45 Current projects / companies
  • 3. Online today Web Mobile Information Relation (social /location) Transaction Service Augmented Machine-to-Machine reality (AR) (M2M)
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  • 5. “Social media is the democratization of content and the understanding of the role people play in the process of not only reading and sharing information, but also how we share and create content for others to participate in. It is a change from a broadcasting model to a many- to-many model based on a conversation between author and audience. ” Wikipedia
  • 7. Social Bookmarks Comment & reputation Crowd sourced content Pictures LiveCasting - Blog platforms audio & video Wiki Blogs / conversations Music Blog communities Events Micromedia Lifestreams Documents Specific to Twitter Video aggregation SMS / voice Video Social networks Location Niche networks Customer service Källa: Brian Solis networks
  • 8. "Advertising is the price you pay for having an unremarkable product or service." Jeff Bezos, founder & CEO, Amazon
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  • 10. “Marketing is dead.” "Marketing’s jobs is to “Everyone wants a create movement and conversation. They want inspire people to join you.” inspiration. Inspire people with your website.” “Don’t just interrupt, but interact.” “Asking about Return on Investment is the wrong question today. You should Kevin Roberts be asking about Return on Involvement.” CEO, Saatchi & Saachi
  • 11. Analogue Digital Scarcity Abundance People Software/robots Local Global Geography Interest graphs Gatekeepers Self-publishing Middle men Aggregators Photo by Be.Futureproof / Flickr Photo by Be.Futureproof / Flickr
  • 12. Radical changes Images by Sean Molin Photography, euphoria, jen-the-librarian, NeilsPhotography, USAG-Humphreys on Flickr
  • 13. Radical changes demo graph social graph interest graph location graph situation graph Images by Sean Molin Photography, euphoria, jen-the-librarian, NeilsPhotography, USAG-Humphreys on Flickr
  • 14.
  • 15. FOCUS Customer retention Brand building Customer support Customer acquisition Photo:Chris Warren 1956 / Flickr Photo: Kara Alyson / Flickr
  • 17. Awareness Interest Desire Action Loyalty Clear, measurable goals is a must Advocacy
  • 18. Reason Direct need Created need Interest Curiosity Awareness Ads SocMed Press Events Interest Search Site Store Desire Information Test/try Action Prospect Buy Follow contact
  • 19. Image by Search Engine People Blog / Flickr Social media is about conversations
  • 20.
  • 21. This is what’s good for you The rest should be about what’s good for your followers
  • 22. WHY should anybody engage in your content?
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  • 39. B2B: 6 309 524 views since 15 Aug, 2012
  • 40. Small startups all use video...
  • 42. IMAGES are HUGE
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  • 46. In May 2012 - the Nike Apps 70 million training minutes for the price of less than one TV commercial
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  • 51. Take aways Text Have clear and measurable goals with your Social Media investment Social Media is about building relationships through conversation, NOT selling by broadcasting Meet your customers where they are. Not where it’s most comfortable for you. Building great organic search results is an important part of the Social Media strategy
  • 52. Thanks for listening! Disruptive Media helps business leaders and marketers to succeed in a fast changing world. annika Annika Lidne annika@disruptivemedia.se +46 (0)70 435 05 45