1. 2013 Profile & Analysis:
Chain Restaurant
Operators®
TABLE OF CONTENTS
INTRODUCTION
Executive Summary.......................................................................................................2
Details & Definitions ......................................................................................................7
Explanation of Data Elements........................................................................................8
Statistical Analysis of Contents.................................................................................... 11
Index of Leading Companies - Ranked by Foodservice Sales - United States............20
Index of Leading Companies - Ranked by Units - United States.................................24
Index of Leading Companies - Canada........................................................................26
Index of Leading Companies - Hotel/Motel Operators.................................................27
Index of Leading Companies - Foodservice Management Operators..........................27
Foodservice Industry Profile.........................................................................................28
Franchise Headquarters...............................................................................................38
Major Mergers & Acquisitions.......................................................................................43
State Restaurant Associations.....................................................................................46
Major Trade Associations.............................................................................................54
Calendar of Major Trade Shows...................................................................................66
Exclusions Index..........................................................................................................69
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Happy 80th Birthday, Chain Store Guide!
The year was 1933, the heart of the Great Depression. Unemployment was
25%, banks were failing, and strong winds across the Midwest stripped the top soil
from drought-stricken farms to begin several years of the infamous Dust Bowls. If
you were lucky enough to have a job, average wages were $1,550 per year. Across
the Atlantic, Adolph Hitler became Chancellor of Germany and opened the first
concentration camp, setting the stage for what would become World War 2 a few
years later. Franklin D. Roosevelt became the 32nd President of the United States
and immediately set to work addressing the many issues the country was facing
through his New Deal initiatives. Perhaps the only bright spot for some people was
the repeal of the 18th Amendment, effectively ending national prohibition.
That same year a visionary young businessman named Irving Slobod founded
what would become Chain Store Guide when he saw the realization of his dream
of creating truly effective business directories that would focus on distinct individual
markets. His directories would include companies across the nation and would
provide such vital information as the full address, the number of stores operated,
and the name of at least one senior executive at each company. The list would
be broken out by state then by city within each state. He published the first such
directory in 1933, titled The List of Restaurant Chains. It contained information
that Irving had personally verified and included listings for no more than a few
hundred companies.
The direct descendant of Irving’s brainchild is now the Database of Chain
Restaurant Operators, a compilation of more than 7,000 restaurant-operating
companies in the U.S. and Canada that is updated continuously by Chain Store
Guide. As Irving Slobod recognized, nothing replaces primary research to ensure
accuracy and currency of data, and CSG has maintained this level of scrutiny for
the past 80 years.
The Threadbare Thirties
The economy has certainly come a long way over the past 80 years, and so
have consumer tastes and habits. In the 1930s, choices for dining out were pretty
limited: automats, cafeterias, coffee shops, and full-service fine dining restaurants.
With high unemployment and low wages, eating out wasn’t an option that many
folks exercised. For those who did venture out, they might have found (depending
on where they lived) an A&W Restaurant, Big Boy, Bridgeman’s, K&W Cafeteria,
Krystal, Pat O’Brien’s, Peter Luger, S & S Cafeteria, Trader Vic’s, or White Castle.
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The Fighting Forties and Fabulous Fifties
The war years of the early 1940s were harsh and new restaurant businesses
were slow to open – the CSG database includes only 33 new businesses founded
in those years. Between 1946 and 1949, that number nearly doubled. Among the
notable names that were developed during those years were Baskin-Robbins,
Carl’s Jr., Dairy Queen, In-N-Out Burger, and Shoney’s. The post-war boom in
the 1950s saw an increase in the availability of different types of restaurants. Bob
Evans, Burger King, Denny’s, IHOP, KFC, McDonald’s, Pizza Hut, and Taco Bell are
just a few of the hundreds of restaurant companies that debuted in that decade.
The Swinging Sixties
The ten years following the peaceful and prosperous 1950s was highlighted by
massive social upheaval. The civil rights movement reached its peak, the Vietnam
war was heating up and becoming increasingly unpopular, especially among young
people, and the assassinations of Martin Luther King and two of the Kennedy
brothers were sober reminders that the world was changing. Many of the so-called
baby boomers were in college and no longer content with the status quo, not at all
hesitant to protest and express their dissatisfaction.
Amid the turbulence, Pete’s Super Submarines was opened by a teen-ager
named Fred DeLuca in 1965 as an effort to earn enough money for college. That
little sandwich shop is now the Subway system, operating nearly 40,000 stores in
100 countries around the world. Arby’s, Blimpie, Captain D’s, and Hardee’s also
began selling their sandwiches in that decade. Huddle House, the restaurant that
famously never closes, opened its first door in 1964 and was marketed as a place
for customers to “huddle” after the big Friday night football games. Red Lobster
and Ruth’s Chris Steak House started operating to serve the needs of a more adult
diner.
The Disco Era
By the 1970s, the world was a little more settled. The Vietnam war came to an
unsatisfactory conclusion with the fall of Saigon. The hippies had gone home, and
disco dominated the music and fashion scene. Women took to the streets and the
halls of Congress demanding equal rights, and Richard Nixon was forced to resign
in the wake of the Watergate scandal.
The 1970s were boom years for restaurant growth, with nearly 800 companies
in the CSG Database debuting between 1970 and 1979. Women were an
increasingly large part of the workforce during this time: According to U.S.
government numbers, the participation rate of married women jumped from 27.6%
in 1960 to 39.7% in 1970 up to 54.1% by 1980. Married women often have families
so this movement of women into the workplace began to signal the increasing
importance of quality time with their loved ones. Casual-dining chains such as
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Bennigan’s, Cheddar’s, Cheesecake Factory, Houlihan’s, Ruby Tuesday, and Tony
Roma’s all premiered during that decade, offering consumers a relaxed, friendly
atmosphere where they could congregate with family and friends over adult
beverages and eat mostly American food that they didn’t have to cook themselves
or clean up after.
Perhaps because of the burgeoning Subway chain, the era also saw the
proliferation of sandwich chains, including Au Bon Pain, Jason’s Deli, Cousins
Subs, Mr. Submarine, Port of Subs, and Potbelly Sandwich Works. There was also
an increasing emphasis on ethnic food, especially from south of the border. Taco
Cabana, Taco Mayo, and Taco Maker joined the growing Taco Bell chain in bringing
Mexican food to the masses. Baja Cantina, Chili’s, El Toro, Hacienda Mexican
Restaurants, King Taco, Mighty Taco, and others were part of the movement.
Starbucks served its first cup of coffee in 1971, launching the gourmet coffee trend
that continues up to today.
The Decade of Decadence
In 1987, Ronald Reagan challenged the Soviet Union’s leader Mikhail
Gorbachev to “tear down this [Berlin] wall.” By the end of the decade Germany was
reunified, and the Soviet Union was unraveling. The computer age was well and
truly underway with the introduction of personal computers into offices and homes.
On the foodservice front, the 80s were the decade of the chicken wing. The
most commonly accepted version of the origin of the Buffalo wing phenomenon
is that they were first served at the Anchor Bar in Buffalo, NY, in the mid-60s, and
were created by the bar’s owner to 1) serve unexpected company, 2) prevent them
from going to waste or 3) provide a treat on late Friday night to serve their Catholic
customers who hadn’t eaten meat all day. Wings were typically discarded by
restaurants at the time, so finding a profitable use for them was like found money.
In 1982, Buffalo Wild Wings opened its first restaurant, followed the next year by
Beef ‘O’ Brady’s then Hooters in the mid-decade. We also saw the start of The Wing
Machine, Wings N Ribs, and Wings to Go.
Another trend noted at the time was a growing desire for gourmet ice cream
and treats. Feeding this appetite were Bruster’s, Cinnabon, Cold Stone Creamery,
Culver’s, Dippin’ Dots, and Marble Slab Creamery. Sandwich chains continued to
proliferate with the openings of Jersey Mike’s, Penn Station, Philly Franchising.
Five Guys Burgers & Fries and Panera Bread ushered in the era of what we
now call fast-casual foodservice, with food prepared to order but a lower price point
than a traditional casual dining location. More coffee houses opened under the
Barnie’s and Joffrey’s name.. Many of the other restaurant operators that began
in that decade were franchisees of varied concepts as the idea of the franchise
business model caught on. Among the more than 1,200 restaurant companies
founded in those ten years was a proliferation of many different types of ethnic
chains, ranging from Mexican to pizza to Chinese to Italian to Vietnamese and
beyond.
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The 1990s began with the invasion of Kuwait by the troops of Iraq’s president
Saddam Hussein. Although the invaders were quickly turned back by a coalition
force from 34 nations, it foreshadowed the violence that was to come. The
World Wide Web became available to the public, and computers continued to
revolutionize how business was done, particularly as Microsoft technology grew in
popularity and dominance.
There were two major foodservice trends in the 1990s: the growing popularity
of the fast-casual service model and the desire for more and better gourmet coffee.
Building on the popularity of the new fast-casual chains Panera and Five Guys,
restaurateurs such as Steve Ells, Steven Kolow, and Aaron Kennedy developed the
Chipotle, Boston Market, and Noodles & Co. brands. Other well-known fast-casual
chains that were started during those ten years are Atlanta Bread, Camille’s,
Cosi, Firehouse Subs, Pei Wei, and Qdoba. The service model lends itself well to
items such as sandwiches, salads, and some ethnic foods, including Mexican and
Chinese. The basic characteristics for most of these chains are the lack of freezers
and deep-fryers and the availability of customized, made-to-order food. For time-
starved consumers, the allure of fresher and healthier food has proved undeniable.
Two decades after Starbucks debuted in Seattle in 1971, the company was up
to 125 locations. By 1992, there were more than 250 Starbucks coffee houses,
and by the end of the decade, there were more than 2,000. The job title of Barista
entered the American vocabulary. Among the companies that took note and began
their own caffeine-fueled operations during those years are such well-known
brands as Caribou Coffee and Tully’s, along with regional brands such as Bad Ass
Coffee of Hawaii, Blenz, Jittery Joe’s, and Port City Java. Buffalo wings continued
to be a money-maker for companies, and the decade saw the entry of Wingstop,
Wild Wing, and Wing Zone into the market.
The New Millennium
As in the decade before, the 2000s began with violence and carnage as
terrorists attacked America on its own soil. The attacks profoundly altered
America’s complacency but did not stifle the American spirit. The second Gulf War
is finally winding down, and the effects of what has been a worldwide recession
are starting to ease. During this decade, the U.S. inaugurated its first non-white
president, a milestone that Dr. Martin Luther King would have celebrated.
In the restaurant industry, the 21st century has seen the explosion of the fast-
casual gourmet hamburger. At the start of the decade, the most well-known of
the “better burger” chains, Five Guys Burgers & Fries, had a grand total of five
locations. At the end of 2012, that number had swollen to more than 1,100. Trying
to cash in on this movement have been a number of burgermeisters, including
BGR The Burger Joint, Cheeseburger Bobby’s, The Counter Burger, Smashburger,
and Square One. Established restaurant-operating companies jumped into the
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competition with Front Burner Brands (The Melting Pot) opening Burger 21
locations, Bold Foods (headed by celebrity chef Bobby Flay) debuting Bobby’s
Burger Palace, and Red Robin Gourmet Burgers Inc. introducing its Burger Works
concept, a stripped-down version of its casual dining model. Coffee and Buffalo
wing restaurants have continued to be popular, as are ethnic and other fast-casual
concepts.
Throughout the past 80 years, Chain Store Guide’s customers have seen the
evolution of Irving Slobod’s simple idea of basic contact information compiled in a
print directory to the complex and detailed CSG digital database that exists today.
He would be proud of the legacy he left behind and the work that Chain Store
Guide employees continue to put into it every day. Our customers have always had
access to the most current and accurate information on the planet, and we plan to
continue Irving’s heritage for the next 80 years and beyond.
If you have suggestions on how Chain Store Guide can continue to progress
to better meet your needs and help your business progress along with us, please
contact Senior Editor Linda Helman at lhelman@chainstoreguide.com.
Chain Store Guide
Business Leads | Market Research
Celebrating 80 Years
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CRITERIA FOR INCLUSION
To be included in this directory, companies must generate at least $1,000,000 in annual foodservice sales, either sys-
temwide or corporate. Below are the types of business included in this directory:
Chain Restaurant Operators - Chain restaurant companies in this directory must operate two (2) or more
units. Example: McDonald’s Corporation
Foodservice Management Operators - Companies that are indicated with a (=) are those whose primary
business is to provide on-site foodservice management and which have at least two (2) foodservice
management accounts. Example: ARAMARK Inc.
Foodservice Operations - Bowling Alley - Companies whose primary business is the operation of
bowling alleys but which provide foodservice (in-house snack bars and restaurants) as a secondary
operation. Example: AMF Bowling Centers
Foodservice Operations - Casinos - Companies whose primary business is the operation of casinos but
which provide on-site foodservice as part of its operations. Example: Caesars Entertainment
Foodservice Operations - Hotel/Motels - Hotel/motel companies that are indicated with a cross (:) must
control two (2) or more foodservice operations. The company may own and operate its hotels; own
but not manage the hotels; or manage but not own the hotels. A company which only franchises out,
i.e., sells the rights to use a name (Shoney’s Inn), is not qualified. A company which acts only as a
referral service (Best Western, Budget Host) is not qualified. Example: Hilton Worldwide
Foodservice Operations - Movie Theatre - Companies whose primary business is the operation of movie
theatres but which provide foodservice (concessions) as a secondary operation. Example: AMC
Entertainment.
Foodservice Operations - Theme Parks - Companies whose primary business is the operation of theme
parks and family amusement centers but which provide foodservice as a secondary operation.
Example: Six Flags
Nontraditional Foodservice Operators - Companies which provide foodservice as a secondary
operation, e.g., discount stores, department stores; revenues from foodservice are less than 50% of
total sales. Example: Kmart Corp.
Details & Definitions
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Alcohol Sales - This is the percentage of revenue derived from beer, wine and/or liquor sales.
Alcohol Served - This lists the types of alcoholic beverages served.
Areas of Operation - This lists the US states and territories and Canadian provinces in which the company operates.
Average Check - This is the average amount spent for each meal for one person (breakfast, lunch, and/or dinner).
Branch Offices - This is the name and location of the company’s branch offices.
Catering Services - This indicates the company provides off-premises catering at the place of customer’s request
(e.g., banquet hall). Most restaurants will provide on-premises catering upon request.
Co-Branding - This indicates the name of other restaurant concepts or brands which have agreed to operate at the
same location. Most are quick-service operations located in gas stations, food courts, convenience stores or
in single units with shared signage through franchise licenses.
Company Email - This is the address at which the company receives electronic mail. Personal email addresses are
not included.
Company-Owned Units - This indicates the number of units owned and operated by the company and excludes
franchised units.
Distribution Centers - This lists the locations in which the company operates distribution centers.
Divisional Offices - This is the name and location of the company’s divisional offices.
Fax Number - This is the company’s primary fax number.
Foodservice Management Operator - The (=) indicator denotes a company which has on-site or contract feeding
operations.
Foodservice Management Sales - This is the revenue derived from foodservice management operations.
Foodservice Management Venues - This lists the types of institutions for which the company provides foodservice.
Foodservice Sales - This is the revenue derived from prepared food sales and includes revenue from institutional
foodservice and restaurant foodservice. For chains that franchise, sales include franchise and/or license fees
in addition to revenues from company-owned units.
Foreign Countries - This indicates the foreign countries in which the company operates.
Franchise Affiliation - This lists the name and location of the company’s franchise headquarters.
Franchisee - The (l) indicator denotes a company that franchises its retail concept from another company.
Franchise Headquarters - The (ä) indicator denotes a company that acts as a Franchise Headquarters for other
companies.
Headquarters - This is the name and location of the company’s headquarters office to which this subordinate office
reports.
Headquarter Offices - This is the name and location of subordinate headquarters offices for corporate listings.
Hotel/Motel Operator - The (:) indicator denotes a company that operates a Hotel/Motel retail location.
Internet Homepage - This is the company’s Internet homepage address.
Internet Order Processing - This indicates the company sells products and collects payment via an Internet
homepage.
Internet Sales - This indicates the percentage of revenue derived from selling products via an Internet homepage.
Key Personnel - This lists executive, administrative and buying personnel with their titles as reported by the company.
Listing Type - This is the company’s position within the corporate hierarchy (e.g., corporate, subsidiary, regional,
division). No listing type will appear for Headquarters companies.
Explanation of Data Elements
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Locations Serving Alcohol - This is the number of locations seving specified type of alcoholic beverage.
Mailing Address - This is the mailing address, city, state or province, and ZIP or postal code of the company, if it
differs from the primary address.
New Listing - The (H) indicates a company that was not included in the previous year’s edition of this publication.
Notes - This is any pertinent company information that does not appear in other data elements collected.
Number of Employees - This is the total number of employees of this company.
Number of Locations Served - This indicates the number of separate locations served by the foodservice
management accounts.
On-site Distribution Center - This indicates that the company operates a distribution center at the same address.
Parent Company - This is the name and location of the parent company.
POS Hardware - This indicates the manufacturer and model information of the point-of-sale terminals and/or in-store
POS servers utilized by the company.
POS Software - This lists the developer and package of the software used by the company to support/operate its
point-of-sale function.
Preferred Location Types - This indicates the real-estate types in which the company operates units.
Preferred Square Footage - This indicates the standard or projected size of new or remodeled units for the company.
Primary Distributors - This indicates the name and location of the wholesale distributors supplying the company
with food, equipment and/or supplies. (For full information on the distribution of food, equipment and supplies
to restaurant operators, refer to our Directory of Foodservice Distributors).
Primary Menu - This indicates the primary type of food served.
Projected Openings - This is the number of units the company plans to open during the next 12 months.
Projected Remodelings - This is the number of units the company plans to remodel during the next 12 months.
Publicly Held - This indicates that company issues shares of unrestricted stock to the general public.
Regional Offices - This is the name and location of the company’s regional offices.
Restaurants in Hotels - This indicates the total number of foodservice operations in hotels/motels.
Self-Distributing - This indicates the company operates its own distribution centers and distributes to its units.
Subsidiaries - This is the name and location of the company’s subsidiaries.
Systemwide Sales - This indicates the estimated foodservice revenue generated by units which are company-owned
and/or franchised to others. Companies which only “franchise from” another company have no systemwide
sales. Sales include international revenues when applicable.
Total Foodservice Mgmt. Accounts - This indicates the number of foodservice management accounts the company
currently serves.
Total Sales - This is the most current sales figure available for the company and typically represents the company’s
most recent fiscal year end. Sources for sales figures are: 1) an estimated sales figure provided by the
company; 2) an exact sales figure taken from the annual report of a public company; 3) an estimate derived
by CSG through industry research. CSG estimates are noted with an (e).
Total Units - This is the total number of units the company currently operates and/or franchises to others.
Trade Names - This indicates the trade names the company uses to do business, and the number of units operating
under each name.
Type of Business - This is the type of business in which the company engages.
Explanation of Data Elements
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Type of Foodservice - This indicates the type of restaurants operated by the company, or the type of foodservice
provided by foodservice management operators:
l Cafeteria - self-service, varied menu, cafeteria-type line at counter. Examples: K & W Cafeteria, Luby’s.
l Casual Dining - limited menu, full-service, menu identity (seafood, steaks, Italian, etc.), may
serve beer, wine, liquor. Examples: Red Lobster, Ruby Tuesday, Olive Garden.
l Family Restaurant - full-service, sit-down, table service, wider range menu, typically does
not serve beer, wine, liquor. Examples: Friendly’s Restaurants, Perkins Restaurant & Bakery.
l Fast Casual - limited menu, food prepared to order, limited table service often provided, may
serve beer or wine. Examples: Panera Bread, Baja Fresh.
l Fine Dining - gourmet meals, tablecloth, full service. Examples: Ruth’s Chris, Morton’s of
Chicago.
l Full-Service Sit-Down Dining - table service, menu selection (in foodservice management
venues).
l In-Store Feeder - restaurants/snack bars within existing retail units (e.g., department stores,
drug stores, supermarkets, etc.). Examples: Kmart, Walmart.
l Mobile Units/Kiosks - typically small foodservice units with limited menu, capable of being
moved to meet demand (in foodservice management venues).
l Quick Serve - quick-service/self-service, limited menu (hamburger, chicken, pizza, etc.).
Examples: McDonald’s, Burger King.
l Vending Machines - automated units with limited selections to provide snacks, sandwiches,
beverages, etc (in foodservice management venues).
Units Franchised From - This indicates the number of units franchised from a franchise headquarters.
Units Franchised To - This indicates the number of units franchised to other companies.
Year Founded - This is the year in which the company was established.
ALSO AVAILABLE ELECTRONICALLY
Areas of Expansion - This lists the states and provinces in which the company anticipates opening new stores, when
provided by the company.
CBSA - This is the Core Base Statistical Area code of the company, assigned by the US Bureau of Census.
FIPS - This is the Federal Information Processing Standards Code assigned by the US Government.
Latitude - This is the latitude coordinate of the company, based on the primary address.
Longitude - This is the longitude coordinate of the company, based on the primary address.
Projected Closings - This is the number of units the company plans to close during the next 12 months.
Explanation of Data Elements
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Chain Restaurant Operators - United States
Statistical Analysis of Contents
Corporate Offices 27
Headquarters 5,259
Subsidiaries 3
Regionals 77
Divisions 40
Branches 1
Distribution Centers 83
Total Listings 5,490
Total Listings
Companies Operate
1,624 2-4 units 4,659 Foodservice Units*
1,447 5-10 units 10,130 Foodservice Units*
1,591 11-50 units 35,801 Foodservice Units*
416 51-200 units 39,936 Foodservice Units*
94 201-500 units 28,988 Foodservice Units*
47 501-1,000 units 32,118 Foodservice Units*
43 1,001+ units 24,947 Foodservice Units*
Breakdown by Number of Units (Headquarters and Subsidiaries)
Companies Sales Market Share
2-4 unit companies $8,374,309,000 3.5%
5-10 unit companies $14,638,965,000 6.2%
11-50 unit companies $41,330,813,000 17.5%
51-200 unit companies $36,429,031,000 15.4%
201-500 unit companies $24,848,284,000 10.5%
501-1,000 unit companies $24,922,801,000 10.5%
1,001+ unit companies $85,861,283,000 36.3%
Breakdown of Companies by Market Share (Headquarters and Subsidiaries)
* All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
Total Personnel Listed 25,996
Total $236,405,486,000
Personnel
Total Foodservice Revenues
(Headquarters and Subsidiaries)
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Chain Restaurant Operators - United States
Menu Type Companies Units**
American 1,202 34,009
Asian 92 1,442
Bagels 24 1,438
Bar-B-Q 142 1,715
Cajun/Creole 29 339
Californian 28 139
Caribbean 19 207
Chicken 379 34,358
Chinese 46 2,031
Coffee 81 21,859
Eastern European 9 57
French/Continental 90 292
German 6 5
Greek/Mediterranean 64 681
Hamburger 1,428 89,106
Health Foods 28 2,133
Hot Dogs 51 1,502
Menu Type Companies Units**
Indian 19 72
Italian 404 5,488
Japanese 67 477
Latin American/Cuban 27 93
Mexican 301 7,009
Middle Eastern 14 45
Miscellaneous 99 972
Pizza 591 56,642
Sandwiches/Deli 453 62,291
Seafood 335 4,865
Snacks 325 39,391
Southern 22 94
Southwest/Tex-Mex 74 2,857
Spanish 24 62
Steak 206 3,895
Steak/Seafood 155 680
Taco 233 11,207
Thai 9 30
Type of Foodservice Companies Units**
Cafeteria 24 551
Casual Dining 1,805 35,948
Family Restaurant 334 14,519
Fast Casual 536 21,284
Fine Dining 520 2,470
In-Store Feeder 94 10,680
Quick Serve 2,673 305,977
Statistical Analysis of Contents
Breakdown by Type of Menu (Headquarters and Subsidiaries)*
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
* Companies can have more than one type of foodservice and menu.
** All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
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Chain Restaurant Operators - United States
Statistical Analysis of Contents
149 companies operating in Airports
386 companies operating in Community Malls
176 companies operating in Convenience Stores/Gas Stations
87 companies operating in Discount Dept. Stores
621 companies operating in Downtown
3,751 companies operating in Freestanding locations
37 companies operating in Grocery Stores
162 companies operating in Hotel/Motels
110 companies operating in Institutions (college/hospital)
64 companies operating in Kiosk Facilities
141 companies operating in Lifestyle Centers
36 companies operating in Mixed-Use Centers
43 companies operating in Mobile Units
201 companies operating in Office Complexes
118 companies operating in Other
67 companies operating in Outlet Malls
39 companies operating in Parks
539 companies operating in Regional Malls
67 companies operating in Stadiums
1,410 companies operating in Strip Malls
74 companies operating in Travel Plazas
Breakdown by Type of Location (Headquarters and Subsidiaries)*
Breakdown by Liquor Service (Headquarters and Subsidiaries)
Specialty Services Offered (Headquarters and Subsidiaries)
* Companies may have more than one type of location.
538 companies project 10,853 new unit openings
153 companies project 6,699 remodeled units
15 companies project 163 unit closings
Breakdown of Opening/Remodeling Projections
2,277 companies serving Beer
2,134 companies serving Wine
1,777 companies serving Liquor
1,409 companies offering off-premise catering service
14. Chain Store Guide®14
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Chain Restaurant Operators - Canada
Statistical Analysis of Contents
Corporate Offices 2
Headquarters 218
Subsidiaries 4
Regionals 8
Divisions 2
Distribution Centers 12
Total Listings 246
Total Listings
Companies Operate
39 2-4 units 114 Foodservice Units*
38 5-10 units 264 Foodservice Units*
85 11-50 units 2,208 Foodservice Units*
41 51-200 units 4,111 Foodservice Units*
10 201-500 units 2,898 Foodservice Units*
5 501-1,000 units 3,613 Foodservice Units*
4 1,001+ units 9,004 Foodservice Units*
Breakdown by Number of Units (Headquarters and Subsidiaries)
Companies Sales Market Share
2-4 unit companies $188,371,000 2.8%
5-10 unit companies $307,905,000 4.6%
11-50 unit companies $1,575,400,000 23.6%
51-200 unit companies $1,917,784,000 28.7%
201-500 unit companies $442,883,000 6.6%
501-1,000 unit companies $272,747,000 4.1%
1,001+ unit companies $1,972,265,000 29.5%
Breakdown of Companies by Market Share (Headquarters and Subsidiaries)
* All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
Total Personnel Listed 1,200
Total $6,677,355,000
Personnel
Total Foodservice Revenues
(Headquarters and Subsidiaries)
15. 152013 CHAIN RESTAURANT OPERATORS®
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Chain Restaurant Operators - Canada
Menu Type Companies Units**
American 64 2,345
Asian 8 197
Bagels 3 59
Bar-B-Q 3 118
Cajun/Creole 2 24
Caribbean 1 2
Chicken 17 549
Chinese 9 376
Coffee 12 614
Eastern European 1 3
French/Continental 8 99
Greek/Mediterranean 9 517
Hamburger 27 2,595
Health Foods 5 140
Hot Dogs 2 12
Menu Type Companies Units**
Indian 2 4
Italian 22 542
Japanese 7 383
Mexican 2 1
Miscellaneous 10 266
Pizza 28 1,715
Sandwiches/Deli 29 905
Seafood 9 115
Snacks 20 6,528
Southwest/Tex-Mex 2 20
Steak 12 163
Steak/Seafood 6 40
Taco 3 12
Thai 2 6
Type of Foodservice Companies Units**
Cafeteria 3 48
Casual Dining 102 3,112
Family Restaurant 12 528
Fast Casual 28 1,096
Fine Dining 15 51
In-Store Feeder 4 202
Quick Serve 94 17,140
Statistical Analysis of Contents
Breakdown by Type of Menu (Headquarters and Subsidiaries)*
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
* Companies can have more than one type of foodservice and menu.
** All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
16. Chain Store Guide®16
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Chain Restaurant Operators - Canada
Statistical Analysis of Contents
18 companies operating in Airports
51 companies operating in Community Malls
8 companies operating in Convenience Stores/Gas Stations
2 companies operating in Discount Dept. Stores
50 companies operating in Downtown
154 companies operating in Freestanding locations
4 companies operating in Grocery Stores
12 companies operating in Hotel/Motels
20 companies operating in Institutions (college/hospital)
10 companies operating in Kiosk Facilities
4 companies operating in Lifestyle Centers
4 companies operating in Mobile Units
29 companies operating in Office Complexes
6 companies operating in Other
9 companies operating in Outlet Malls
3 companies operating in Parks
78 companies operating in Regional Malls
7 companies operating in Stadiums
109 companies operating in Strip Malls
4 companies operating in Travel Plazas
Breakdown by Type of Location (Headquarters and Subsidiaries)*
Breakdown by Liquor Service (Headquarters and Subsidiaries)
Specialty Services Offered (Headquarters and Subsidiaries)
* Companies may have more than one type of location.
46 companies project 365 new unit openings
20 companies project 520 remodeled units
4 companies project 19 unit closings
Breakdown of Opening/Remodeling Projection)
121 companies serving Beer
117 companies serving Wine
104 companies serving Liquor
90 companies offering off-premise catering service
17. 172013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Foodservice Management Operators - United States and Canada
Statistical Analysis of Contents
Corporate Offices 1
Headquarters 103
Subsidiaries 7
Regionals 23
Divisions 17
Branches 46
Total Listings 197
Total Listings
* Companies can have more than one type of foodservice and management venue.
Total Personnel Listed 939
Total $42,987,691,000
Personnel
Total Foodservice Revenues
(Headquarters and Subsidiaries)
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
Breakdown by Foodservice Management Venues (Headquarters and Subsidiaries)*
Companies Type of Foodservice
67 Cafeteria
4 Fast Casual
25 Full-Service Sit-Down Dining
8 Mobile Units/Kiosks
33 Quick Serve
28 Vending Machines
Companies Type of Foodservice
69 Business and Industry
49 College and University
37 Health Care
6 Lodging
8 Military Feeding
25 Other
15 Parks and Recreation
12 Prison Feeding
37 Schools
10 Sports Venues
17 Transportation
2 Travel Plazas
18. Chain Store Guide®18
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Hotel/Motel Companies - United States and Canada
Statistical Analysis of Contents
Corporate Office 1
Headquarters 211
Subsidiaries 3
Regionals 5
Divisions 1
Total Listings 221
Total Listings
* Companies can have more than one type of Foodservice.
Total Personnel Listed 2,119
Total $23,342,690,000
Personnel
Total Foodservice Revenues
(Headquarters and Subsidiaries)
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
Breakdown by Number of Restaurants in Hotels (Headquarters and Subsidiaries)
Companies Type of Foodservice
6 Cafeteria
197 Casual Dining
16 Family Restaurant
16 Fast Casual
134 Fine Dining
44 Quick Serve
16,134 Restaurants
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Breakdown by Total Companies
State Listings
Alabama 75
Alaska 14
Arizona 117
Arkansas 52
California 661
Colorado 156
Connecticut 80
Delaware 28
District of Columbia 25
Florida 409
Georgia 224
Hawaii 31
Idaho 28
Illinois 277
Indiana 89
Iowa 45
Kansas 90
Kentucky 104
Louisiana 79
Maine 34
Maryland 103
Massachusetts 169
Michigan 165
Minnesota 109
Mississippi 46
Missouri 121
Montana 19
Nebraska 45
Nevada 62
New Hampshire 21
New Jersey 123
New Mexico 45
New York 298
North Carolina 165
State Listings
North Dakota 10
Ohio 248
Oklahoma 75
Oregon 66
Pennsylvania 193
Puerto Rico 18
Rhode Island 18
South Carolina 80
South Dakota 14
Tennessee 156
Texas 468
Utah 61
Vermont 11
Virgin Islands 1
Virginia 139
Washington 110
West Virginia 28
Wisconsin 71
Wyoming 15
Total 5,891
CANADA
Province Listings
Alberta 27
British Columbia 49
Manitoba 14
New Brunswick 6
Newfoundland/Labrador 1
Nova Scotia 5
Ontario 115
Prince Edward Island 1
Quebec 40
Saskatchewan 5
Total 263
20. Chain Store Guide®20
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Rank Company, Headquarters' Location Latest Preceding Prior Page
1 McDonald's Corporation, OAK BROOK, IL $27,567,000,000 $27,006,000,000 $24,074,600,000 417
2 YUM! Brands Inc., LOUISVILLE, KY1
$13,633,000,000 $12,626,000,000 $11,343,000,000 491
3 Starbucks Corporation, SEATTLE, WA2
$11,744,788,000 $10,639,876,000 $9,838,709,000 1148
4 Darden Restaurants Inc., ORLANDO, FL3
$7,998,700,000 $7,500,200,000 $7,113,100,000 282
5 Bloomin' Brands Inc., TAMPA, FL4
$3,987,795,000 $3,841,443,000 $3,628,466,000 300
6 Brinker International Inc., DALLAS, TX5
$2,820,722,000 $2,761,386,000 $2,858,498,000 1020
7 Walmart Stores Inc., BENTONVILLE, AR $2,744,900,000 $2,641,860,000 $2,602,610,000 42
8 Chipotle Mexican Grill Inc., DENVER, CO $2,731,224,000 $2,269,548,000 $1,835,922,000 187
9 The Wendy's Company, DUBLIN, OH $2,436,207,000 $2,355,250,000 $2,277,012,000 847
10 Target Corporation, MINNEAPOLIS, MN $2,158,800,000 $2,053,980,000 $1,973,580,000 621
11 Cracker Barrel Old Country Store Inc., LEBANON, TN $2,011,978,000 $1,932,941,000 $1,911,662,000 983
12 Panera Bread Company, SUNSET HILLS, MO $1,981,358,000 $1,685,744,000 $1,407,352,000 659
13 Burger King Worldwide Inc., MIAMI, FL $1,966,300,000 $2,335,700,000 $2,502,200,000 273
14 Army & Air Force Exchange Service (AAFES), DALLAS, TX $1,836,860,000 $1,749,651,000 $1,728,140,000 1018
15 Doctor's Associates Inc., MILFORD, CT6
$1,810,000,000 $1,660,000,000 $1,520,000,000 215
16 Landry's Restaurants Inc., HOUSTON, TX7
$1,800,000,000 $1,207,000,000 $937,752,000 1049
17 Pilot Flying J, KNOXVILLE, TN $1,775,000,000 $1,775,000,000 $1,707,000,000 980
18 The Cheesecake Factory Incorporated, CALABASAS HILLS, CA $1,756,556,000 $1,685,034,000 $1,586,274,000 64
19 Panda Restaurant Group Inc., ROSEMEAD, CA $1,650,000,000 $1,568,300,000 $1,406,000,000 131
20 Walt Disney World Co., LAKE BUENA VISTA, FL $1,550,000,000 $1,420,000,000 $1,291,320,000 267
21 Jack in the Box Inc., SAN DIEGO, CA8
$1,544,971,000 $1,662,344,000 $1,899,553,000 139
22 Bob Evans Farms Inc., COLUMBUS, OH $1,339,744,000 $1,356,936,000 $1,411,092,000 838
23 CKE Inc., CARPINTERIA, CA9
$1,326,000,000 $1,280,327,000 $1,330,645,000 68
24 Ruby Tuesday Inc., MARYVILLE, TN $1,325,836,000 $1,265,162,000 $1,194,796,000 984
25 Texas Roadhouse Inc., LOUISVILLE, KY $1,263,331,000 $1,109,226,000 $1,004,993,000 489
Chain Restaurant Operators - United States
Ranked by Foodservice Sales
Index of Leading Companies
1 Includes KFC, Pizza Hut, Taco Bell
2 Includes Seattle’s Best, Starbucks Coffee
3 Includes Bahama Breeze, Eddie V’s, LongHorn Steakhouse, Olive Garden, Red
Lobster and The Capital Grill
4 Includes Bonefish Grill, Carrabba’s, Fleming’s, Outback Steakhouse, Roy’s
5 Includes Chili’s, Maggiano’s
6 DBA Subway
7 Includes Chart House, Claim Jumper, Landry’s Seafood House, McCormick &
Schmick, Rainforest Café, and others
8 Includes Jack in the Box, Qdoba
9 Includes Carl’s Jr, Green Burrito, Hardee’s
21. 212013 CHAIN RESTAURANT OPERATORS®
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Rank Company, Headquarters' Location Latest Preceding Prior Page
26 P.F. Chang's China Bistro Inc., SCOTTSDALE, AZ10
$1,245,000,000 $1,238,755,000 $1,242,799,000 34
27 TravelCenters of America LLC, WESTLAKE, OH $1,207,500,000 $1,183,329,000 $894,372,000 865
28 Whataburger Restaurants LLC, SAN ANTONIO, TX $1,160,000,000 $1,149,400,000 $991,900,000 1083
29 Buffalo Wild Wings Inc., MINNEAPOLIS, MN $1,040,530,000 $784,478,000 $613,256,000 618
30 Buffets, Inc., EAGAN, MN11
$1,030,000,000 $1,180,000,000 $1,239,600,000 612
31 Carlson Restaurants Worldwide, CARROLLTON, TX12
$1,025,000,000 $1,200,000,000 $1,200,000,000 1015
32 Arby's Restaurant Group, ATLANTA, GA $1,000,000,000 $1,042,000,000 $1,040,975,000 321
33 NPC International Inc., OVERLAND PARK, KS13
$999,729,000 $937,810,000 $934,809,000 464
34 Red Robin Gourmet Burgers Inc., GREENWOODVILLAGE, CO $977,132,000 $914,850,000 $864,269,000 201
35 American Blue Ribbon Holdings LLC, NASHVILLE, TN14
$909,300,000 $333,000,000 $244,890,000 992
36 Disneyland Resort, ANAHEIM, CA $775,200,000 $708,000,000 $646,000,000 56
37 Cinemark Holdings Inc., PLANO, TX $771,395,000 $696,764,000 $642,322,000 1070
38 Regal Entertainment Group, KNOXVILLE, TN $748,413,000 $707,996,000 $724,298,000 981
39 Flynn Restaurant Group LLC, INDEPENDENCE, OH15
$735,000,000 $695,600,000 $557,000,000 851
40 Biglari Holdings Inc., SAN ANTONIO, TX16
$733,905,000 $705,403,000 $671,646,000 1078
41 DineEquity Inc., GLENDALE, CA17
$712,580,000 $929,519,000 $1,192,311,000 87
42 AMC Entertainment Inc., KANSAS CITY, MO $709,884,000 $664,111,000 $646,721,000 645
43 Papa John's International Inc., LOUISVILLE, KY $708,652,000 $628,987,000 $597,779,000 488
44 BJ's Restaurants Inc., HUNTINGTON BEACH, CA $708,325,000 $620,943,000 $513,860,000 90
45 Domino's Pizza LLC, ANN ARBOR, MI $638,799,000 $631,306,000 $610,277,000 578
46 California Pizza Kitchen Inc., PLAYA VISTA, CA $633,600,000 $638,550,000 $635,809,000 124
47 Logan's Roadhouse Inc., NASHVILLE, TN $629,987,000 $593,073,000 $557,528,000 994
48 In-N-Out Burger, IRVINE, CA $625,000,000 $596,000,000 $553,000,000 93
49 Waffle House Inc., NORCROSS, GA $589,000,000 $584,000,000 $598,000,000 353
50 Macaroni Grill LLC, DALLAS, TX $585,000,000 $615,000,000 $606,000,000 1029
Index of Leading Companies
Chain Restaurant Operators - United States
Ranked by Foodservice Sales
10 Includes Pei Wei, P.F. Chang’s
11 Includes Fire Mountain, HomeTown Buffet, Old Country Buffet, Ryan’s Family
Steak House, Tahoe Joe’s
12 DBA T.G.I. Friday’s
13 DBA Pizza Hut
14 Includes Bakers Square, Max & Erma’s, Ninety Nine Restaurants, O’Charley’s,
Village Inn
15 Includes Applebee’s, KFC, other Yum! Brands
16 Includes Steak n Shake, Western Sizzlin
17 Includes Applebee’s, IHOP
22. Chain Store Guide®22
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Rank Company, Headquarters' Location Latest Preceding Prior Page
51 Dunkin' Brands Group Inc., CANTON, MA18
$563,535,000 $528,132,000 $492,146,000 555
52 Boston Market Corporation, LAKEWOOD, CO $549,000,000 $532,300,000 $511,600,000 203
53 Heartland Food Corp., DOWNERS GROVE, IL19
$547,000,000 $340,000,000 $335,000,000 404
54 Sonic Corp., OKLAHOMA CITY, OK $543,730,000 $545,951,000 $550,926,000 877
55 Carrols Restaurant Group Inc., SYRACUSE, NY20
$539,608,000 $822,486,000 $796,144,000 780
56 Covelli Enterprises, WARREN, OH21
$530,000,000 $426,000,000 $346,000,000 863
57 White Castle Management Co., COLUMBUS, OH $530,000,000 $528,400,000 $520,500,000 844
58 Pappas Restaurants, HOUSTON, TX $525,000,000 $540,000,000 $500,000,000 1053
59 Bridgeman Foods, LOUISVILLE, KY22
$510,000,000 $509,000,000 $503,000,000 484
60 Fiesta Restaurant Group Inc., ADDISON, TX23
$509,726,000 $474,968,000 $439,071,000 1002
61 Denny's Corporation, SPARTANBURG, SC $488,363,000 $538,534,000 $548,466,000 959
62 Ignite Restaurant Group, HOUSTON, TX24
$465,000,000 $405,243,000 $351,327,000 1048
63 Chick-fil-A Inc., ATLANTA, GA $460,000,000 $405,000,000 $358,500,000 323
64 Sun Holdings LLC, IRVING, TX25
$443,000,000 $233,000,000 N/A 1060
65 Golden Corral Corp., RALEIGH, NC $415,000,000 $413,700,000 $408,900,000 810
66 Strategic Restaurants Corp., SAN RAMON, CA26
$412,900,000 $385,000,000 $380,300,000 156
67 Bravo Brio Restaurant Group Inc., COLUMBUS, OH $409,065,000 $369,245,000 $343,025,000 839
68 Long John Silver's Inc., LOUISVILLE, KY $405,000,000 $295,000,000 $298,000,000 487
69 Il Fornaio Corporation, CORTE MADERA, CA27
$404,800,000 $353,280,000 $336,104,000 74
70 Boddie-Noell Enterprises Inc., ROCKY MOUNT, NC28
$400,000,000 $437,100,000 $426,700,000 813
71 Lettuce Entertain You Enterprises Inc., CHICAGO, IL $400,000,000 $392,000,000 $360,000,000 392
72 Ruth's Hospitality Group Inc., WINTER PARK, FL $398,589,000 $369,573,000 $357,625,000 313
73 Einstein Noah Restaurant Group Inc., LAKEWOOD, CO $389,055,000 $389,055,000 $381,306,000 203
74 CEC Entertainment Inc., IRVING, TX29
$377,491,000 $394,190,000 $398,245,000 1057
75 Real Mex Restaurants Inc., CYPRESS, CA $369,675,000 $373,483,000 $437,537,000 78
Index of Leading Companies
Chain Restaurant Operators - United States
Ranked by Foodservice Sales
18 Includes Baskin-Robbins, Dunkin’ Donuts
19 DBA Burger King
20 DBA Burger King
21 Includes O’Charley’s, Panera Bread
22 Includes Chili’s, Wendy’s
23 Includes Pollo Tropical, Taco Cabana
24 Includes Brick House Tavern + Tap, Joe’s Crab Shack
25 Includes Arby’s, Burger King, Cici’s Pizza, Golden Corral, Popeyes, and others
26 Includes Burger King, T.G.I. Friday’s
27 Includes Corner Bakery Café, Cucina Italiana e Panetteria
28 Includes Café Carolina, Hardee’s
29 DBA Chuck E. Cheese
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Rank Company, Headquarters' Location Latest Preceding Prior Page
76 Hillstone Restaurant Group Inc., BEVERLY HILLS, CA30
$368,779,000 $361,173,000 $346,805,000 61
77 SWH Mimi's Cafe Holding Company Inc., IRVINE, CA $366,015,000 $380,267,000 $405,998,000 94
78 Mason Harrison Ratliff Enterprises, OKLAHOMA CITY, OK31
$357,000,000 $355,000,000 $355,000,000 876
79 Del Taco LLC, LAKE FOREST, CA $355,000,000 $335,000,000 $331,000,000 100
80 Benihana Inc., MIAMI, FL $352,077,000 $327,640,000 $311,797,000 272
81 Harman Management Corp., LOS ALTOS, CA32
$346,000,000 $334,000,000 $361,000,000 103
82 JIB Management Inc., FREMONT, CA33
$340,000,000 $340,000,000 N/A 85
83 Barnes & Noble Inc., NEW YORK, NY $339,704,000 $305,497,000 $302,421,000 752
84 The Briad Group, LIVINGSTON, NJ34
$336,000,000 $308,750,000 $311,790,000 709
85 On The Border LLC, IRVING, TX $335,000,000 $335,000,000 $331,247,000 1060
86 Garden Fresh Restaurant Corp., SAN DIEGO, CA35
$333,000,000 $320,000,000 $305,000,000 138
87 Luby's Inc., HOUSTON, TX $331,769,000 $332,475,000 $231,205,000 1050
88 Perkins & Marie Callender's Inc., MEMPHIS, TN $328,060,000 $404,127,000 $478,102,000 989
89 Quality Dining Inc., MISHAWAKA, IN36
$327,000,000 $250,000,000 $250,000,000 442
90 Krispy Kreme Doughnut Corporation, WINSTON SALEM, NC $321,725,000 $303,739,000 $272,650,000 817
91 Bojangles' Restaurants Inc., CHARLOTTE, NC $317,000,000 $290,000,000 $268,800,000 793
92 Little Caesar Enterprises Inc., DETROIT, MI $315,000,000 $310,000,000 $300,000,000 584
93 Church's Chicken, ATLANTA, GA $315,000,000 $315,000,000 $315,000,000 324
94 Pepper Dining Inc, CHARLOTTE, NC37
$311,000,000 $310,000,000 $307,500,000 796
95 Doherty Enterprises Inc., ALLENDALE, NJ38
$310,000,000 $310,000,000 $300,000,000 700
96 Deli Management Inc., BEAUMONT, TX39
$310,000,000 $310,000,000 $307,200,000 1013
97 SeaWorld Entertainment Inc., ORLANDO, FL $309,400,000 $266,155,000 $239,221,000 288
98 HOA Restaurant Group LLC, ATLANTA, GA40
$302,100,000 $321,100,000 $321,100,000 329
99 The Krystal Co., CHATTANOOGA, TN $296,000,000 $280,000,000 $280,300,000 971
100 Caribbean Restaurants LLC, CATANO, PR41
$295,000,000 $279,000,000 $277,000,000 936
Index of Leading Companies
Chain Restaurant Operators - United States
Ranked by Foodservice Sales
30 Includes Bandera, Hillstone, Houston’s, and others
31 DBA Sonic Drive-In
32 DBA KFC, other Yum! Brands
33 Includes Denny’s, Jack in the Box, Sizzler
34 Includes T.G.I. Friday’s, Wendy’s, and others
35 Includes Souplantation, Sweet Tomatoes
36 Includes Burger King, Chili’s, and others
37 DBA Chili’s
38 Includes Applebee’s, Panera, and others
39 DBA Jason’s Deli
40 DBA Hooters
41 DBA Burger King
24. Chain Store Guide®24
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 YUM! Brands Inc., LOUISVILLE, KY 39,014 37,121 37,835 491
2 Doctor's Associates Inc., MILFORD, CT 38,563 36,147 34,027 215
3 McDonald's Corporation, OAK BROOK, IL 34,480 33,510 32,737 417
4 Starbucks Corporation, SEATTLE, WA 18,278 17,244 17,003 1148
5 Dunkin' Brands Group Inc., CANTON, MA 17,459 16,794 16,193 555
6 Burger King Worldwide Inc., MIAMI, FL 12,997 12,512 12,251 273
7 Domino's Pizza LLC, ANN ARBOR, MI 10,255 9,742 9,351 578
8 The Wendy's Company, DUBLIN, OH 6,560 6,594 6,565 847
9 American Dairy Queen Corporation, EDINA, MN 4,459 3,600 3,540 613
10 Papa John's International Inc., LOUISVILLE, KY 4,163 3,883 3,646 488
11 Walmart Stores Inc., BENTONVILLE, AR 3,971 3,868 3,804 42
12 DineEquity Inc., GLENDALE, CA 3,615 3,527 3,514 87
13 Sonic Corp., OKLAHOMA CITY, OK 3,549 3,555 3,558 877
14 Little Caesar Enterprises Inc., DETROIT, MI 3,500 3,455 3,213 584
15 Arby's Restaurant Group, ATLANTA, GA 3,480 3,636 3,631 321
16 Kahala Corp., SCOTTSDALE, AZ 3,355 3,353 3,205 31
17 CKE Inc., CARPINTERIA, CA 3,318 3,219 3,159 68
18 Jack in the Box Inc., SAN DIEGO, CA 2,877 2,804 2,731 139
19 The Quiznos Master LLC, DENVER, CO 2,850 3,605 4,700 192
20 AFC Enterprises Inc., DUNWOODY, GA 2,104 2,035 1,977 344
21 Army & Air Force Exchange Service (AAFES), DALLAS, TX 2,100 N/A N/A 1018
22 Darden Restaurants Inc., ORLANDO, FL 2,075 1,936 1,852 282
23 Target Corporation, MINNEAPOLIS, MN 1,778 1,763 1,750 621
24 Orion Food Systems LLC, SIOUX FALLS, SD 1,765 2,024 2,024 965
25 Church's Chicken, ATLANTA, GA 1,700 1,700 1,700 324
Chain Restaurant Operators - United States
Ranked by Total Units
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Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
26 Chick-fil-A Inc., ATLANTA, GA 1,691 1,609 1,500 323
27 Denny's Corporation, SPARTANBURG, SC 1,688 1,685 1,658 959
28 Panera Bread Company, SUNSET HILLS, MO 1,652 1,541 1,453 659
29 Waffle House Inc., NORCROSS, GA 1,600 1,600 1,590 353
30 Brinker International Inc., DALLAS, TX 1,593 1,574 1,559 1020
31 Panda Restaurant Group Inc., ROSEMEAD, CA 1,471 1,458 1,368 131
32 Bloomin' Brands Inc., TAMPA, FL 1,471 1,443 1,439 300
33 Chipotle Mexican Grill Inc., DENVER, CO 1,410 1,230 1,084 187
34 Jimmy John's Franchise LLC, CHAMPAIGN, IL 1,380 1,231 1,131 383
35 Papa Murphy's International Inc., VANCOUVER, WA 1,378 1,362 1,185 1158
36 Auntie Anne's Inc., LANCASTER, PA 1,330 1,286 1,080 914
37 Long John Silver's Inc., LOUISVILLE, KY 1,300 1,328 1,381 487
38 NPC International Inc., OVERLAND PARK, KS 1,227 1,187 1,138 464
39 Mrs. Fields Famous Brands LLC, BROOMFIELD, CO 1,150 1,120 1,120 181
40 Five Guys Holdings Inc., LORTON, VA 1,106 918 750 1117
41 Sbarro Holdings LLC, MELVILLE, NY 1,002 1,007 1,032 748
42 Cinnabon Inc., ATLANTA, GA 1,000 822 799 325
43 Carlson Restaurants Worldwide, CARROLLTON, TX 936 934 916 1015
44 Blimpie International Inc., SCOTTSDALE, AZ 919 919 919 29
45 Land Mark Products Inc., MILFORD, IA 900 900 900 452
46 Buffalo Wild Wings Inc., MINNEAPOLIS, MN 891 827 740 618
47 Noble Roman's Inc., INDIANAPOLIS, IN 833 833 833 437
48 Daylight Donut Flour Company LLC, TULSA, OK 828 828 828 881
49 Einstein Noah Restaurant Group Inc., LAKEWOOD, CO 816 773 733 203
50 Jamba Inc., EMERYVILLE, CA 809 769 743 81
Chain Restaurant Operators - United States
Ranked by Total Units
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Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 McDonald's Restaurants of Canada Ltd., TORONTO, ON $980,000,000 $980,000,000 $985,000,000 1229
2 Tim Hortons Inc., OAKVILLE, ON $921,828,000 $864,905,000 $803,435,000 1221
3 Cineplex Inc., TORONTO, ON $329,329,000 $291,643,000 $295,962,000 1225
4 Keg Restaurants Ltd., RICHMOND, BC $248,393,000 $235,656,000 $234,461,000 1194
5 SIR Corp., BURLINGTON, ON $221,634,000 $206,680,000 $200,883,000 1211
6 Falls Management Company, TORONTO, ON $193,520,000 $152,400,000 $154,475,000 1227
7 Cara Operations, VAUGHAN, ON $144,500,000 $150,000,000 $150,000,000 1232
8 Extreme Brandz, MISSISSAUGA, ON $144,000,000 $125,000,000 $100,000,000 1217
9 Sarku Japan, MARKHAM, ON $140,000,000 $125,000,000 $125,000,000 1216
10 Manchu Wok Canada Inc., MARKHAM, ON $117,650,000 $100,000,000 $100,000,000 1215
Chain Restaurant Operators - Canada
Ranked by Foodservice Sales
Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 Tim Hortons Inc., OAKVILLE, ON 4,264 4,014 3,750 1221
2 MTY Food Group Inc., SAINT-LAURENT, QC 2,199 2,263 1,727 1241
3 McDonald's Restaurants of Canada Ltd., TORONTO, ON 1,417 1,419 1,434 1229
4 International Franchise Corp., MARKHAM, ON 1,250 1,200 1,200 1215
5 Yum! Restaurants International (Canada) Co., VAUGHAN, ON 877 1,100 1,223 1233
6 A&W Food Services of Canada Inc., NORTH VANCOUVER, BC 773 730 730 1192
7 Pizza Pizza Limited, TORONTO, ON 694 690 695 1231
8 Dairy Queen Canada Inc., BURLINGTON, ON 647 637 637 1210
9 Chairman's Brand Corp., TORONTO, ON 625 617 550 1225
10 Extreme Brandz, MISSISSAUGA, ON 458 318 318 1217
Chain Restaurant Operators - Canada
Ranked by Total Units
28. Chain Store Guide®28
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The National Restaurant Association (NRA) strives to help its members build customer loyalty, find
financial success and provide rewarding careers in foodservice. Today’s restaurant industry is growing
rapidly. It employs more than 13 million people in nearly one million locations - and 2013 sales are
expected to exceed $660 billion.
Since 1919 the National Restaurant Association has been the restaurant industry’s leading business
association and, together with the National Restaurant Association Education Foundation, its goal is to
lead America’s restaurant industry into a new era of prosperity, prominence and participation, enhancing
the quality of life for all we serve.
The National Restaurant Association produces research to benefit the restaurant industry. Its flagship
research publication is the annual Restaurant Industry Forecast, which includes economic, workforce,
consumer and menu trends, as well as information for restaurant operators to overcome current
challenges and position themselves for future growth. The 2013 Restaurant Industry Forecast is
available for free to NRA members. For more information, visit Restaurant.org/Forecast.
30. Chain Store Guide®30
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Graphic Analysis of the Industry
National Restaurant Association | Restaurant.org/Forecast6
Sales Outlook
What’s in Store for
Restaurant-Industry Sales
Restaurant-industry food-and-drink sales: Projections for 2013
GROUP I — COMMERCIAL RESTAURANT SERVICES1
EATING PLACES
Fullservice restaurants2
$202,192,319 $208,055,896 2.9% 0.2%
Quickservice restaurants3
179,333,886 188,121,247 4.9% 1.7%
Cafeterias, grill-buffets and buffets4
8,258,396 8,266,655 0.1% -2.8%
Snack and nonalcoholic-beverage bars 27,857,563 29,055,439 4.3% 1.4%
Social caterers 7,934,390 8,378,716 5.6% 2.9%
TOTAL EATING PLACES $425,576,554 $441,877,953 3.8% 0.9%
Bars and taverns 18,873,379 19,458,454 3.1% 0.1%
TOTAL EATING-AND-DRINKING PLACES $444,449,933 $461,336,4075
3.8% 0.9%
MANAGED SERVICES6
Manufacturing and industrial plants $7,396,603 $7,777,779 5.2% 2.3%
Commercial and office buildings 2,746,855 2,824,866 2.8% -0.1%
Hospitals and nursing homes 5,359,107 5,654,603 5.5% 2.1%
Colleges and universities 14,091,878 14,542,819 3.2% 0.2%
Primary and secondary schools 6,223,126 6,459,605 3.8% 0.9%
In-transit restaurant services (airlines) 2,215,043 2,285,925 3.2% 0.5%
Recreation and sports centers 5,842,380 6,076,076 4.0% 1.3%
TOTAL MANAGED SERVICES $43,874,992 $45,621,673 4.0% 1.0%
LODGING PLACES
Hotel restaurants $31,216,777 $32,733,913 4.9% 1.9%
Other accommodation restaurants 397,940 411,510 3.4% 0.5%
TOTAL LODGING PLACES $31,614,717 $33,145,423 4.8% 1.9%
Retail-host restaurants7
34,009,322 35,210,165 3.5% 0.6%
Recreation and sports8
13,793,316 14,093,837 2.2% -0.6%
Mobile caterers 654,754 680,377 3.9% 1.0%
Vending and nonstore retailers9
12,013,098 12,460,106 3.7% 0.6%
TOTAL — GROUP I $580,410,132 $602,547,988 3.8% 0.9%
GROUP II — NONCOMMERCIAL RESTAURANT SERVICES10
Employee restaurant services11
$415,400 $430,769 3.7% 0.0%
Public and parochial elementary, secondary schools 6,821,446 7,054,572 3.4% 0.5%
Colleges and universities 7,434,207 7,650,575 2.9% -0.1%
Transportation 2,199,243 2,304,062 4.8% 2.0%
Hospitals12
16,263,246 16,995,092 4.5% 0.5%
Nursing homes, homes for the aged, blind, orphans,
and the mentally and physically disabled13
8,002,379 8,210,441 2.6% -0.4%
Clubs, sporting and recreational camps 9,473,030 9,711,951 2.5% -0.4%
Community centers 2,941,315 3,050,144 3.7% 0.7%
TOTAL — GROUP II $53,550,266 $55,407,606 3.5% 0.2%
TOTAL — GROUPS I AND II $633,960,398 $657,955,594 3.8% 0.8%
GROUP III — MILITARY RESTAURANT SERVICES14
Officers’ and NCO clubs (Open mess) $1,665,433 $1,718,727 3.2% 0.5%
Military exchanges 771,009 804,934 4.4% 1.2%
TOTAL — GROUP III $2,436,442 $2,523,661 3.6% 0.7%
GRAND TOTAL $636,396,840 $660,479,255 3.8% 0.8%
FOOTNOTES:
1 Data are given only
for establishments
with payroll.
2 Waiter/waitress
service is provided,
and the order is
taken while the
patron is seated.
Patrons pay after
they eat.
3 Patrons generally
order at a cash
register or select
items from a food
bar and pay before
they eat.
4 Formerly commercial
cafeterias.
5 Food-and-drink sales
for nonpayroll
establishments are
projected to total
$13,188,695,000.
6 Also referred to as
onsite foodservice
and food contractors.
7 Includes health-and-
personal-care-
store restaurants,
general-merchandise-
store restaurants,
variety-store
restaurants,
food-store restaurants
and grocery-store
restaurants (including
a portion of delis and
all salad bars),
gasoline/service-
station restaurants
and miscellaneous
retailers.
8 Includes movies,
bowling lanes,
recreation and sport
centers.
9 Includes sales of hot
food, sandwiches,
pastries, coffee and
other hot beverages.
10 Business, educa-
tional, governmental
or institutional
organizations that
operate their own
restaurant services.
11 Includes industrial
and commercial
organizations,
seagoing and inland-
waterway vessels.
12 Includes voluntary
and proprietary
hospitals; long-term
general, TB, nervous
and mental hospitals;
and sales or
commercial
equivalent to employ-
ees in state and local
short-term hospitals
and federal hospitals.
13 Sales (commercial
equivalent)
calculated for
nursing homes and
homes for the aged
only. All others in this
grouping make no
charge for food
served either in cash
or in kind.
14 Continental United
States only.
‘12-’13 %
2012 Projected 2013 Projected ’12-’13 % Real Growth
F&D Sales ($000) F&D Sales ($000) Change Change
Source: National Restaurant Association 2013 Restaurant Industry Forecast
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Graphic Analysis of the Industry
National Restaurant Association | Restaurant.org/Forecast54
Appendix A
Source: Economic indicators and restaurant sales: National Restaurant Association; Industry employment: National Restaurant Association projections, based on historical data
from the Bureau of Labor Statistics
1 National growth rates for these indicators for 2013 are expected to be 1.5 percent for total employment, 1.5 percent for real disposable personal income and 1.0 percent for total
population. 2 State restaurant-sales figures are in current dollars and are not adjusted for menu price inflation. Restaurant sales include sales at eating places and managed-restau-
rant-services providers (contract foodservice). Sales at hotel- and casino-owned restaurants are not included in this grouping. National sales for this grouping are projected to
increase at a 3.8 percent rate in 2013. 3 Includes employment in all eating-and-drinking-place occupations, plus employment in foodservice positions that are not located at
eating-and-drinking places. 4 Real disposable income.
Here’s where key economic indicators are headed in each state in 2013, as well as the National Restaurant Association’s
projections for restaurant sales in 2013 and foodservice employment over the next decade.
Alabama 1.7% 1.9% 0.9% $6,168,872 $6,403,289 3.8% 167,200 190,700 23,500 14.1% 1.3%
Alaska 1.6% 1.9% 1.1% $1,262,997 $1,312,254 3.9% 27,700 31,600 3,900 14.1% 1.3%
Arizona 2.7% 3.0% 2.9% $10,109,589 $10,503,863 3.9% 262,200 303,800 41,600 15.9% 1.5%
Arkansas 1.7% 1.2% 0.7% $3,372,442 $3,490,477 3.5% 114,200 130,000 15,800 13.8% 1.3%
California 1.7% 1.6% 1.2% $64,576,679 $67,371,724 4.3% 1,475,100 1,615,600 140,500 9.5% 0.9%
Colorado 1.9% 2.5% 1.4% $9,102,719 $9,466,827 4.0% 239,400 272,000 32,600 13.6% 1.3%
Connecticut 1.2% 0.4% 0.2% $5,890,686 $6,067,406 3.0% 144,200 151,400 7,200 5.0% 0.5%
Delaware 1.5% 1.4% 1.1% $1,577,344 $1,637,283 3.8% 44,100 50,200 6,100 13.8% 1.3%
District of Columbia 0.6% 0.5% 0.9% $2,594,773 $2,682,995 3.4% 52,800 56,100 3,300 6.3% 0.6%
Florida 2.0% 2.1% 2.0% $31,828,444 $33,337,112 4.7% 844,800 968,500 123,700 14.6% 1.4%
Georgia 1.7% 1.5% 1.7% $15,400,803 $15,986,034 3.8% 378,200 431,300 53,100 14.0% 1.3%
Hawaii 1.6% 1.5% 0.8% $3,587,462 $3,716,610 3.6% 85,100 89,400 4,300 5.1% 0.5%
Idaho 1.8% 1.5% 1.3% $1,865,307 $1,936,189 3.8% 57,800 64,000 6,200 10.7% 1.0%
Illinois 0.6% 0.6% 0.4% $20,917,197 $21,714,142 3.8% 517,900 553,400 35,500 6.9% 0.7%
Indiana 1.4% 0.8% 0.7% $8,952,397 $9,229,921 3.1% 296,100 319,000 22,900 7.7% 0.7%
Iowa 1.2% 1.0% 0.3% $3,372,128 $3,466,548 2.8% 140,300 151,000 10,700 7.6% 0.7%
Kansas 1.2% 1.3% 0.8% $3,716,885 $3,835,825 3.2% 125,900 137,300 11,400 9.1% 0.9%
Kentucky 1.7% 1.0% 0.9% $6,028,112 $6,251,153 3.7% 191,300 207,900 16,600 8.7% 0.8%
Louisiana 1.4% 1.0% 0.5% $6,572,767 $6,809,387 3.6% 197,300 210,800 13,500 6.8% 0.7%
Maine 1.0% 0.3% 0.3% $1,943,160 $2,001,455 3.0% 58,700 63,400 4,700 8.0% 0.8%
Maryland 1.0% 1.1% 0.5% $9,918,088 $10,285,057 3.7% 232,700 249,000 16,300 7.0% 0.7%
Massachusetts 1.2% 1.8% 0.5% $12,779,254 $13,149,853 2.9% 313,500 331,700 18,200 5.8% 0.6%
Michigan 1.4% 1.0% 0.2% $12,700,265 $13,119,374 3.3% 390,900 414,700 23,800 6.1% 0.6%
Minnesota 1.4% 1.3% 0.8% $7,983,259 $8,254,690 3.4% 246,300 262,800 16,500 6.7% 0.7%
Mississippi 1.2% 0.7% 0.8% $3,318,334 $3,421,203 3.1% 109,000 120,300 11,300 10.4% 1.0%
Missouri 1.1% 1.2% 0.6% $8,875,749 $9,142,022 3.0% 275,100 294,400 19,300 7.0% 0.7%
Montana 1.3% 1.1% 1.1% $1,412,415 $1,464,675 3.7% 49,700 52,800 3,100 6.2% 0.6%
Nebraska 1.8% 2.9% 0.5% $2,368,249 $2,448,770 3.4% 88,500 94,400 5,900 6.7% 0.6%
Nevada 1.8% 1.7% 2.5% $5,553,697 $5,764,738 3.8% 192,100 220,600 28,500 14.8% 1.4%
New Hampshire 1.5% 1.2% 0.6% $2,277,453 $2,345,776 3.0% 60,900 65,700 4,800 7.9% 0.8%
New Jersey 1.3% 1.4% 0.4% $13,724,895 $14,191,541 3.4% 318,200 337,800 19,600 6.2% 0.6%
New Mexico 1.7% 1.5% 1.2% $3,018,145 $3,129,817 3.7% 83,400 93,800 10,400 12.5% 1.2%
New York 1.3% 1.4% 0.3% $32,297,042 $33,569,546 3.9% 750,900 801,500 50,600 6.7% 0.7%
North Carolina 1.7% 1.8% 1.8% $14,856,027 $15,435,412 3.9% 411,800 467,400 55,600 13.5% 1.3%
North Dakota 4.0% 4.1% 1.1% $810,228 $849,118 4.8% 39,500 45,300 5,800 14.7% 1.4%
Ohio 1.2% 0.7% 0.2% $16,811,969 $17,417,199 3.6% 526,700 558,600 31,900 6.1% 0.6%
Oklahoma 1.5% 1.0% 0.7% $4,941,763 $5,134,492 3.9% 151,200 167,400 16,200 10.7% 1.0%
Oregon 1.8% 1.9% 1.6% $6,277,960 $6,491,411 3.4% 171,900 192,600 20,700 12.0% 1.1%
Pennsylvania 1.2% 0.7% 0.1% $17,282,424 $17,835,462 3.2% 535,000 561,700 26,700 5.0% 0.5%
Rhode Island 0.9% 0.3% 0.2% $1,895,197 $1,942,577 2.5% 49,600 52,800 3,200 6.5% 0.6%
South Carolina 1.3% 0.8% 1.2% $7,244,259 $7,508,674 3.6% 196,600 220,300 23,700 12.1% 1.1%
South Dakota 1.4% 1.4% 1.0% $1,031,230 $1,069,386 3.7% 43,400 47,600 4,200 9.7% 0.9%
Tennessee 1.6% 1.0% 0.9% $9,534,084 $9,858,243 3.4% 267,600 290,800 23,200 8.7% 0.8%
Texas 2.4% 1.8% 1.8% $38,867,017 $40,810,368 5.0% 1,074,200 1,245,000 170,800 15.9% 1.5%
Utah 2.0% 2.5% 1.7% $3,367,557 $3,505,627 4.1% 103,300 117,700 14,400 13.9% 1.3%
Vermont 0.6% 0.2% 0.3% $836,737 $858,493 2.6% 24,700 26,400 1,700 6.9% 0.7%
Virginia 1.6% 1.5% 1.0% $13,417,505 $13,913,952 3.7% 348,100 383,600 35,500 10.2% 1.0%
Washington 1.9% 1.8% 1.1% $10,519,473 $10,887,655 3.5% 280,200 310,200 30,000 10.7% 1.0%
West Virginia 1.3% 0.8% 0.1% $2,102,986 $2,157,663 2.6% 74,200 78,000 3,800 5.1% 0.5%
Wisconsin 1.1% 0.7% 0.4% $7,115,646 $7,336,231 3.1% 254,100 269,500 15,400 6.1% 0.6%
Wyoming 1.1% 2.7% 0.8% $818,094 $849,182 3.8% 26,400 28,200 1,800 6.8% 0.7%
Total Real Total 2012 2013 ‘12-’13 2013 2023 ‘13-’23 ‘13-’23 Avg. Annl.
Employment DPI4
Population Sales Sales % Change Employment Employment Jobs Added % Change % Change
State Economic Indicators1
% change, 2012-2013
Growth in Restaurant Sales2
2012-2013 ($000)
Restaurant-and-Foodservice Employment3
2013-2023
32. Chain Store Guide®32
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Graphic Analysis of the Industry
Source: National Restaurant Association 2013 Restaurant Industry Forecast
Restaurant.org/Forecast | National Restaurant Association 9
Sales Outlook
Restaurant Sales by U.S. Census Region
Growth in the restaurant industry typically varies significantly by region of the country, and is most heavily influenced
by gains in employment, disposable income and population.
Regional National
• Jobs 1.1% 1.5%
• Income 0.7% 1.5%
• Population 0.3% 1.0%
Restaurant
Sales 3.5% 3.8%
East North Central
2013 Projected Growth:
Regional National
• Jobs 1.6% 1.5%
• Income 1.2% 1.5%
• Population 0.9% 1.0%
Restaurant
Sales 3.5% 3.8%
East South Central
2013 Projected Growth:
Regional National
• Jobs 1.3% 1.5%
• Income 1.2% 1.5%
• Population 0.3% 1.0%
Restaurant
Sales 3.6% 3.8%
Middle Atlantic
2013 Projected Growth:
Regional National
• Jobs 2.0% 1.5%
• Income 2.3% 1.5%
• Population 1.9% 1.0%
Restaurant
Sales 3.9% 3.8%
Mountain
2013 Projected Growth:
Regional National
• Jobs 1.1% 1.5%
• Income 1.1% 1.5%
• Population 0.4% 1.0%
Restaurant
Sales 2.9% 3.8%
New England
2013 Projected Growth:
Regional National
• Jobs 1.7% 1.5%
• Income 1.6% 1.5%
• Population 1.2% 1.0%
Restaurant
Sales 4.1% 3.8%
Pacific
2013 Projected Growth:
Regional National
• Jobs 1.6% 1.5%
• Income 1.6% 1.5%
• Population 1.5% 1.0%
Restaurant
Sales 4.0% 3.8%
South Atlantic
2013 Projected Growth:
Regional National
• Jobs 1.4% 1.5%
• Income 1.5% 1.5%
• Population 0.6% 1.0%
Restaurant
Sales 3.2% 3.8%
West North Central
2013 Projected Growth:
Regional National
• Jobs 2.1% 1.5%
• Income 1.6% 1.5%
• Population 1.4% 1.0%
Restaurant
Sales 4.6% 3.8%
West South Central
2013 Projected Growth:
1 Regional restaurant sales growth figures are based on current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping
see footnote on page 54. 2 Economic indicators show growth in region’s total employment, real disposable personal income and total population.
Restaurant-Industry Sales over Five Years 2009-2013
Source: National Restaurant Association *Projected
2009 2010 ‘09-’10 2011 ‘10-’11 2012 ‘11-’12 2013* ‘12-’13
Sales ($000) Sales ($000) Change Sales ($000) Change Sales ($000) Change Sales ($000) Change
COMMERCIAL RESTAURANT SERVICES $519,554,791 $535,049,233 3.0% $556,900,813 4.1% $580,410,132 4.2% $602,547,988 3.8%
Eating Places 384,111,349 393,086,667 2.3% 408,323,404 3.9% 425,576,554 4.2% 441,877,953 3.8%
Fullservice restaurants 186,109,057 189,459,020 1.8% 196,112,821 3.5% 202,192,319 3.1% 208,055,896 2.9%
Quickservice restaurants 159,010,327 163,041,239 2.5% 169,823,755 4.2% 179,333,886 5.6% 188,121,247 4.9%
Cafeterias, grill-buffets and buffets 7,768,603 8,009,430 3.1% 8,233,694 2.8% 8,258,396 0.3% 8,266,655 0.1%
Snack and nonalcoholic-beverage bars 24,504,498 25,495,295 4.0% 26,632,386 4.5% 27,857,563 4.6% 29,055,439 4.3%
Social caterers 6,718,864 7,081,683 5.4% 7,520,748 6.2% 7,934,390 5.5% 8,378,716 5.6%
Bars and taverns 17,305,549 17,755,493 2.6% 18,323,669 3.2% 18,873,379 3.0% 19,458,454 3.1%
TOTAL EATING-AND-DRINKING PLACES $401,416,898 $410,842,160 2.3% $426,647,073 3.8% $444,449,933 4.2% $461,336,407 3.8%
NONCOMMERCIAL RESTAURANT SERVICES $47,881,491 $49,460,016 3.3% $51,705,592 4.5% $53,550,266 3.6% $55,407,606 3.5%
MILITARY RESTAURANT SERVICES $2,149,353 $2,240,169 4.2% $2,346,921 4.8% $2,436,442 3.8% $2,523,661 3.6%
TOTAL INDUSTRY SALES $569,585,635 $586,749,418 3.0% $610,953,329 4.1% $636,396,840 4.2% $660,479,255 3.8%
Restaurant.org/Forecast | National Restaurant Association 5
43 Years of Restaurant-Industry* Sales
The chart shows growth in the number of dollars spent each year in the restaurant industry, as well as real
(inflation-adjusted) sales growth.
Source: National Restaurant Association
*The National Restaurant Association defines the restaurant industry as that which encompasses all meals and snacks prepared away from home,
including all takeout meals and beverages.
3.0%
4.4%
5.1%
-0.2%
3.0%
5.0%
4.2%
3.2%
1.6%
-0.1%
1.2%
1.6%
3.8% 3.8%
2.1%
2.5%
4.0%
2.8%
1.2%
0.5%
-0.2%
2.1%
2.3%
2.9%
2.7%
1.5%
2.0%
3.0% 2.9% 3.0%
0.8%
1.2%
2.1%
3.0%
2.2%
1.6%
1.0%
-0.9%
-3.0%
0.5%
1.6%
1.3%
0.8%
7.7%
8.4%
12.8%
11.6%
11.8%
11.5%
10.8%
12.4% 12.3%
9.2%
9.9%
6.9%
8.0%
8.3%
5.8%
6.6%
7.9%
7.2%
6.1%
5.3%
3.4%
4.2%
4.4%
4.7%
5.0%
4.2%
4.6%
5.8%
5.3%
5.5%
4.6%
5.3%
4.5%
6.2%
5.3%
4.7%
4.8%
3.5%
-0.6%
3.0%
4.1% 4.2%
3.8%
2013 Current Dollar Growth: 3.8%
Real (Inflation-Adjusted) Growth: 0.8%
1971 1980 1990 2000 2010 2013
11.6
million
13.1
million
14.4
million
2003 20232013* *1955 Present
25% 47%
2013*
(Billions of
Current Dollars)
2000
1990
1980
1970
$660.5
$379.0
$239.3
$119.6
$42.8
Current dollar growth Real (inflation-adjusted) growth
33. 332013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
es Outlook
staurant Sales Growth in 2013 (Projected)
te information appendix on page 54 for full sales projections for all states
tional Restaurant Association
aurant sales figures are in current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54.
es for this group are projected to increase at a 3.8 percent rate in 2013.
WA
3.5%
OR
3.4%
A
3%
NV
3.8%
AZ
3.9%
NM
3.7%
AK
3.9%
HI
3.6%
TX
5.0%
OK
3.9%
KS
3.2%
CO
4.0%
UT
4.1%
WY
3.8%
ID
3.8%
MT
3.7%
NE
3.4%
SD
3.7%
ND
4.8%
AR
3.5%
MO
3.0%
IA
2.8%
MN
3.4%
IL
3.8%
WI
3.1%
MI
3.3%
MS
3.1%
LA
3.6%
FL
4.7%
AL
3.8%
GA
3.8%
SC
3.6%
NC
3.9%TN
3.4%
IN
3.1%
KY
3.7%
OH
3.6%
WV
2.6% VA
3.7%
PA
3.2%
NY
3.9%
ME
3.0%
NH: 3.0%
VT: 2.6%
DC: 3.4%
MD: 3.7%
DE: 3.8%
NJ: 3.4%
MA
2.9%
CT
3.0%
RI
2.5%
3 Restaurant
s Growth
ted increase in restaurant
n 2013
xas 5.0%
orth Dakota 4.8%
orida 4.7%
alifornia 4.3%
tah 4.1%
olorado 4.0%
ew York 3.9%
aska 3.9%
klahoma 3.9%
rizona 3.9%
National Restaurant Association
10 STATES
2013 Restaurant
Sales Volume
Projected restaurant sales
volume in 2013 ($000)
1 California $67,371,724
2 Texas $40,810,368
3 New York $33,569,546
4 Florida $33,337,112
5 Illinois $21,714,142
6 Pennsylvania $17,835,462
7 Ohio $17,417,199
8 Georgia $15,986,034
9 North Carolina $15,435,412
10 New Jersey $14,191,541
Source: National Restaurant Association
3.9% or Higher 3.1% to 3.5%
3.6% to 3.8% 3.0% or Less
Graphic Analysis of the Industry
Restaurant.org/Forecast | National Restaurant Association 43
TOTAL RESTAURANT-INDUSTRY EMPLOYMENT 13,110,000 14,400,000 1,290,000 9.8% 0.9%
Foodservice Managers 332,000 355,000 23,000 6.9% 0.7%
Food-Preparation-and-Serving-Related Occupations 11,971,000 13,204,000 1,233,000 10.3% 1.0%
Supervisors, food-preparation and -serving workers 960,000 1,073,000 113,000 11.8% 1.1%
Chefs and head cooks 108,000 120,000 12,000 11.1% 1.1%
First-line supervisors/managers of
food-preparation and -serving workers 852,000 953,000 101,000 11.9% 1.1%
Cooks and food-preparation workers 3,085,000 3,389,000 304,000 9.9% 0.9%
Cooks 2,205,000 2,422,000 217,000 9.8% 0.9%
Cooks, fast food 580,000 630,000 50,000 8.6% 0.8%
Cooks, institution and cafeteria 430,000 472,000 42,000 9.8% 0.9%
Cooks, private household 4,000 4,000 0 0.0% 0.0%
Cooks, restaurant 987,000 1,105,000 118,000 12.0% 1.1%
Cooks, short order 180,000 185,000 5,000 2.8% 0.3%
Cooks, all other 24,000 26,000 2,000 8.3% 0.8%
Food-preparation workers 880,000 967,000 87,000 9.9% 0.9%
Food-and-beverage-serving workers 6,593,000 7,322,000 729,000 11.1% 1.1%
Bartenders 529,000 575,000 46,000 8.7% 0.8%
Fast-food and counter workers 3,418,000 3,842,000 424,000 12.4% 1.2%
Combined food-preparation and -serving
workers, including fast food 2,957,000 3,358,000 401,000 13.6% 1.3%
Counter attendants, cafeteria,
food concession, and coffee shop 461,000 484,000 23,000 5.0% 0.5%
Waiters and waitresses 2,418,000 2,655,000 237,000 9.8% 0.9%
Food servers, nonrestaurant 228,000 250,000 22,000 9.6% 0.9%
Other food-preparation and -serving-related workers 1,333,000 1,420,000 87,000 6.5% 0.6%
Dining room and cafeteria attendants and
bartender helpers 411,000 431,000 20,000 4.9% 0.5%
Dishwashers 536,000 583,000 47,000 8.8% 0.8%
Hosts and hostesses, restaurant, lounge, and
coffee shop 340,000 358,000 18,000 5.3% 0.5%
All other food-preparation and -serving-related
workers 46,000 48,000 2,000 4.3% 0.4%
Other Eating-and-Drinking Place Occupations* 807,000 841,000 34,000 4.2% 0.4%
*Includes operational, business, financial, entertainment, sales, administrative and transportation occupations
Source: National Restaurant Association projections, based on historical data from the Bureau of Labor Statistics
Restaurant Workforce Expected to Reach 14.4 Million by 2023
Growth in restaurant-industry employment by occupation, 2013 to 2023
—— EMPLOYMENT CHANGE, 2013-2023 ——
2013 2023 Jobs Total % Avg. Annual
Employment Employment Added Change % Change
14th
Straight Year
Annual job growth: eating-and-
drinking places versus total U.S.
employment
Source: Bureau of Labor Statistics, National Restaurant Association projections *Projected
Total U.S. Employment Eating-and-Drinking-Place Employment
2008 2009 2010 2011 2012* 2013*
-0.6%
-2.1%
-4.4%
-0.7%
National Restaurant Association | Restaurant.org/Forecast10
Sales Outlook
Restaurant Sales Growth in 2013 (Projected)
See state information appendix on page 54 for full sales projections for all states
Source: National Restaurant Association
*State restaurant sales figures are in current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54.
National sales for this group are projected to increase at a 3.8 percent rate in 2013.
WA
3.5%
OR
3.4%
CA
4.3%
NV
3.8%
AZ
3.9%
NM
3.7%
AK
3.9%
HI
3.6%
TX
5.0%
OK
3.9%
KS
3.2%
CO
4.0%
UT
4.1%
WY
3.8%
ID
3.8%
MT
3.7%
NE
3.4%
SD
3.7%
ND
4.8%
AR
3.5%
MO
3.0%
IA
2.8%
MN
3.4%
IL
3.8%
WI
3.1%
MI
3.3%
MS
3.1%
LA
3.6%
FL
4.7%
AL
3.8%
GA
3.8%
SC
3.6%
NC
3.9%TN
3.4%
IN
3.1%
KY
3.7%
OH
3.6%
WV
2.6% VA
3.7%
PA
3.2%
NY
3.9%
ME
3.0%
NH: 3.0%
VT: 2.6%
DC: 3.4%
MD: 3.7%
DE: 3.8%
NJ: 3.4%
MA
2.9%
CT
3.0%
RI
2.5%
2013 Restaurant
Sales Growth
Projected increase in restaurant
sales in 2013
1 Texas 5.0%
2 North Dakota 4.8%
3 Florida 4.7%
4 California 4.3%
5 Utah 4.1%
6 Colorado 4.0%
7 New York 3.9%
8 Alaska 3.9%
9 Oklahoma 3.9%
10 Arizona 3.9%
Source: National Restaurant Association
TOP 10 STATES
2013 Restaurant
Sales Volume
Projected restaurant sales
volume in 2013 ($000)
1 California $67,371,724
2 Texas $40,810,368
3 New York $33,569,546
4 Florida $33,337,112
5 Illinois $21,714,142
6 Pennsylvania $17,835,462
7 Ohio $17,417,199
8 Georgia $15,986,034
9 North Carolina $15,435,412
10 New Jersey $14,191,541
Source: National Restaurant Association
3.9% or Higher 3.1% to 3.5%
3.6% to 3.8% 3.0% or Less
34. Chain Store Guide®34
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Graphic Analysis of the Industry
QSR CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 McDonald's $88,289,800,000 57.37% 33,510
2 Subway $18,100,000,000 11.76% 17,401
3 KFC $17,500,000,000 11.37% 36,147
4 Burger King $15,841,500,000 10.29% 12,512
5 Starbucks/Seattle's Best Coffee $14,160,000,000 9.20% 17,244
Total $153,891,300,000 100.00% 116,814
CASUAL DINING CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 Applebee's Neighborhood Grill & Bar $4,425,000,000 24.94% 2,034
2 Chili's Grill & Bar $3,976,093,000 22.41% 1,549
3 Olive Garden Italian Restaurant $3,632,000,000 20.47% 809
4 Outback Steakhouse $3,068,000,000 17.29% 975
5 Red Lobster $2,643,000,000 14.90% 706
Total $17,744,093,000 100.00% 6,073
FAMILY CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 IHOP Restaurant $2,700,000,000 27.20% 1,581
2 Denny's $2,500,000,000 25.18% 1,686
3 Cracker Barrel Old Country Store $2,059,000,000 20.74% 621
4 Golden Corral Buffet & Grill $1,683,683,000 16.96% 482
5 Bob Evans Restaurant $984,491,000 9.92% 565
Total $9,927,174,000 100.00% 4,935
FAST-CASUAL CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 Panera Bread $3,860,954,000 42.39% 1,541
2 Chipotle Mexican Grill $2,731,224,000 29.99% 1,230
3 Five Guys Burgers and Fries $1,060,000,000 11.64% 750
4 Zaxby's $860,000,000 9.44% 545
5 Einstein Bros./Noah's/Manhattan Bagels $595,000,000 6.53% 773
Total $9,107,178,000 100.00% 4,839
35. 352013 CHAIN RESTAURANT OPERATORS®
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Graphic Analysis of the Industry
HAMBURGER CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 McDonald's $88,289,800,000 73.50% 34,480
2 Burger King $15,841,500,000 13.19% 12,997
3 Wendy's Old Fashioned Hamburgers $9,100,000,000 7.58% 6,560
4 Sonic America's Drive-In $3,790,661,000 3.16% 3,549
5 Jack in the Box $3,100,000,000 2.58% 2,250
Total $120,121,961,000 100.00% 59,836
CHICKEN CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 KFC $17,500,000,000 62.47% 18,198
2 Chick-fil-A $4,600,000,000 16.42% 1,691
3 Buffalo Wild Wings $2,460,000,000 8.78% 891
4 Popeyes Louisiana Kitchen $2,253,000,000 8.04% 2,104
5 Church's Chicken $1,200,000,000 4.28% 1,700
Total $28,013,000,000 100.00% 24,584
SANDWICH CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 Subway $18,100,000,000 67.12% 38,563
2 Panera Bread $3,860,954,000 14.32% 1,652
3 Arby's $2,850,000,000 10.57% 3,480
4 Quiznos $1,340,000,000 4.97% 2,850
5 Jimmy John's Gourmet Sandwich Shop $815,000,000 3.02% 1,371
Total $26,965,954,000 100.00% 47,916
PIZZA CHAINS
(ranked by systemwide sales)
RANK CHAIN
SYSTEMWIDE
SALES
MARKET
SHARE UNITS
1 Pizza Hut $12,600,000,000 49.92% 14,357
2 Domino's Pizza $7,400,000,000 29.32% 10,255
3 Papa John's Pizza $2,846,803,000 11.28% 4,163
4 Little Caesars Pizza $1,450,000,000 5.74% 3,500
5 Boston Pizza $943,053,000 3.74% 348
Total $25,239,856,000 100.00% 32,623
36. Chain Store Guide®36
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Graphic Analysis of the Industry
Rank Chain Parent Company Sales
1 McDonald's McDonald's Corporation $88,289,800,000
2 Subway Doctor's Associates Inc. $18,100,000,000
3 KFC YUM! Brands Inc. $17,500,000,000
4 Burger King Burger King Worldwide Inc. $15,841,500,000
5 Starbucks/Seattle's Best Coffee Starbucks Corporation $14,160,000,000
6 Pizza Hut YUM! Brands Inc. $12,600,000,000
7 Wendy's Old Fashioned Hamburgers The Wendy's Company $9,100,000,000
8 Domino's Pizza Domino's Pizza LLC $7,400,000,000
9 Dunkin' Donuts Dunkin' Brands Group Inc. $6,900,000,000
10 Taco Bell YUM! Brands Inc. $6,900,000,000
11 Tim Hortons Tim Hortons Inc. $6,466,665,000
12 Chick-fil-A Chick-fil-A Inc. $4,600,000,000
13 Applebee's Neighborhood Grill & Bar DineEquity Inc. $4,425,000,000
14 Chili's Grill & Bar Brinker International Inc. $3,976,093,000
15 Panera Bread Panera Bread Company $3,860,954,000
16 Sonic America's Drive-In Sonic Corp. $3,790,661,000
17 Olive Garden Italian Restaurant Darden Restaurants Inc. $3,632,000,000
18 Jack in the Box Jack in the Box Inc. $3,100,000,000
19 Outback Steakhouse Bloomin' Brands Inc. $3,068,000,000
20 Arby's Arby's Restaurant Group $2,850,000,000
21 Papa John's Pizza Papa John's International Inc. $2,846,803,000
22 Chipotle Mexican Grill Chipotle Mexican Grill Inc. $2,731,224,000
23 IHOP Restaurant DineEquity Inc. $2,700,000,000
24 Dairy Queen International Dairy Queen Inc. $2,660,000,000
25 Red Lobster Darden Restaurants Inc. $2,643,000,000
26 T.G.I. Friday's Carlson Restaurants Worldwide $2,625,000,000
27 Denny's Denny's Corporation $2,500,000,000
28 Buffalo Wild Wings Buffalo Wild Wings Inc. $2,460,000,000
29 Popeyes Louisiana Kitchen AFC Enterprises Inc. $2,253,000,000
30 Hardee's CKE Inc. $2,182,000,000
31 Cracker Barrel Old Country Store Cracker Barrel Old Country Store Inc. $2,059,000,000
32 Baskin-Robbins Dunkin' Brands Group Inc. $1,900,000,000
33 The Cheesecake Factory The Cheesecake Factory Incorporated $1,743,806,000
34 Panda Express Panda Restaurant Group Inc. $1,700,000,000
35 Golden Corral Buffet & Grill Golden Corral Corp. $1,683,683,000
36 Carl's Jr. CKE Inc. $1,650,000,000
37 Texas Roadhouse Texas Roadhouse Inc. $1,545,000,000
38 Ruby Tuesday Ruby Tuesday Inc. $1,494,288,000
39 Little Caesars Pizza Little Caesar Enterprises Inc. $1,450,000,000
40 Quiznos The Quiznos Master LLC $1,340,000,000
41 Whataburger Whataburger Restaurants LLC $1,330,000,000
42 Red Robin Gourmet Burgers & Spirits Red Robin Gourmet Burgers Inc. $1,300,000,000
43 Church's Chicken Church's Chicken $1,200,000,000
44 LongHorn Steakhouse Darden Restaurants Inc. $1,168,000,000
45 Five Guys Burgers and Fries Five Guys Holdings Inc. $1,060,000,000
46 P.F. Chang's China Bistro P.F. Chang's China Bistro Inc. $1,030,000,000
47 Bob Evans Restaurant Bob Evans Farms Inc. $984,491,000
48 Krispy Kreme Doughnuts Krispy Kreme Doughnut Corporation $980,000,000
49 Waffle House Waffle House Inc. $960,000,000
50 Hooters HOA Restaurant Group LLC $950,000,000
Top 100 Restaurant Chains Ranked by 2012
Systemwide Foodservice Sales
37. 372013 CHAIN RESTAURANT OPERATORS®
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Graphic Analysis of the Industry
Rank Chain Parent Company Sales
51 Boston Pizza Boston Pizza International Inc. $943,053,000
52 Zaxby's Zaxby's Franchising Inc. $860,000,000
53 A&W Restaurant A&W Food Services of Canada Inc. $850,626,000
54 Bojangles' Famous Chicken 'n Biscuits Bojangles' Restaurants Inc. $840,000,000
55 HomeTown Buffet/Old Country Buffet Buffets, Inc. $820,000,000
56 Jimmy John's Gourmet Sandwich Shop Jimmy John's Franchise LLC $815,000,000
57 Steak 'n Shake Biglari Holdings Inc. $805,000,000
58 Culver's Frozen Custard Culver Franchising System Inc. $770,000,000
59 California Pizza Kitchen California Pizza Kitchen Inc. $715,000,000
60 Logan's Roadhouse Logan's Roadhouse Inc. $710,000,000
61 BJ's Restaurant & Brewhouse BJ's Restaurants Inc. $708,325,000
62 Papa Murphy's Take 'N' Bake Pizza Papa Murphy's International Inc. $702,000,000
63 Carrabba's Italian Grill Bloomin' Brands Inc. $697,000,000
64 Long John Silver's Long John Silver's Inc. $684,000,000
65 Perkins Restaurant & Bakery Perkins & Marie Callender's Inc. $677,000,000
66 Romano's Macaroni Grill Macaroni Grill LLC $650,000,000
67 Checkers/Rally's Hamburgers Checkers Drive-In Restaurants Inc. $644,000,000
68 In-N-Out Burger In-N-Out Burger $625,000,000
69 Del Taco Del Taco LLC $605,000,000
70 Sbarro Sbarro Holdings LLC $602,000,000
71 Einstein Bros./Noah's/Manhattan Bagels Einstein Noah Restaurant Group Inc. $595,000,000
72 Qdoba Mexican Grill Jack in the Box Inc. $585,000,000
73 Ruth's Chris Steak House Ruth's Hospitality Group Inc. $565,000,000
74 CiCi's Pizza CiCi Enterprises LP $552,000,000
75 Friendly's Friendly Ice Cream LLC $550,000,000
76 Boston Market Boston Market Corporation $549,000,000
77 El Pollo Loco El Pollo Loco Inc. $545,000,000
78 White Castle White Castle Management Co. $530,000,000
79 Jason's Deli Deli Management Inc. $520,000,000
80 O'Charley's American Blue Ribbon Holdings LLC $513,000,000
81 Bonefish Grill Bloomin' Brands Inc. $512,000,000
82 Swiss Chalet Rotisserie and Grill Swiss Chalet Inc. $505,000,000
83 Famous Dave's Famous Dave's of America Inc. $496,839,000
84 The Keg Steakhouse & Bar Keg Restaurants Ltd. $486,727,000
85 Pizza Pizza/Pizza 73 Pizza Pizza Limited $479,940,000
86 Cold Stone Creamery Kahala Corp. $470,000,000
87 Jamba Juice Jamba Inc. $460,000,000
88 On The Border Mexican Grill & Cantina On The Border LLC $450,000,000
89 Captain D's Seafood Kitchen Captain D's LLC $435,000,000
90 Tony Roma's Romacorp Inc. $430,000,000
91 Krystal The Krystal Co. $423,400,000
92 Hard Rock Cafe Seminole Hard Rock Entertainment Inc. $420,000,000
93 Chuck E. Cheese's CEC Entertainment Inc. $410,000,000
94 McAlister's Deli McAlister's Corporation $400,000,000
95 Maggiano's Little Italy Brinker International Inc. $388,600,000
96 Round Table Pizza Round Table Franchise Corp. $384,000,000
97 Joe's Crab Shack Ignite Restaurant Group $380,000,000
98 Wingstop Wingstop Restaurants Inc. $378,900,000
99 The Coffee Bean & Tea Leaf International Coffee & Tea LLC $370,000,000
100 Moe's Southwest Grill Moe's Southwest Grill LLC $370,000,000
Top 100 Restaurant Chains Ranked by 2012
Systemwide Foodservice Sales
38. Chain Store Guide®38
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City State
A&W Food Services of Canada Inc. NORTH VANCOUVER BC
A&W Restaurants Inc. LEXINGTON KY
ACG Pizza Partners LLC ATLANTA GA
Applebee's Services Inc. KANSAS CITY MO
Arby's Restaurant Group ATLANTA GA
Atlanta Bread Company ATLANTA GA
Au Bon Pain - ABP Corporation BOSTON MA
Auntie Anne's Inc. LANCASTER PA
Back Yard Burgers Inc. NASHVILLE TN
Baldino's Inc. MARIETTA GA
Baskin-Robbins - BR IP Holder LLC CANTON MA
bd's Mongolian Grill BURNSVILLE MN
Ben & Jerry's Franchising Inc. SOUTH BURLINGTON VT
Bennigan's Franchising Company LLC DALLAS TX
Big Apple Bagel - BAB Inc. DEERFIELD IL
Big Boy Restaurants International LLC WARREN MI
Biggby Coffee - Global Orange Development EAST LANSING MI
Blimpie International Inc. SCOTTSDALE AZ
Bojangles' Restaurants Inc. CHARLOTTE NC
Bonanza Steakhouse - Homestyle Dining LLC PLANO TX
Boston Pizza International Inc. RICHMOND BC
Breadeaux Pizza - Askar Brands BLOOMFIELD HILLS MI
Brown Derby Roadhouse Inc. HUDSON OH
Bruegger's Enterprises Inc. BURLINGTON VT
BUCA Inc. ORLANDO FL
Buffalo Wild Wings Inc. MINNEAPOLIS MN
Buffets, Inc. EAGAN MN
Burger King Restaurants of Canada Inc. TORONTO ON
Burger King Worldwide Inc. MIAMI FL
Camille's Franchise System LLC TULSA OK
Campero USA DALLAS TX
Captain D's LLC NASHVILLE TN
Carino's Italian - Fired Up Inc. AUSTIN TX
Carl's Jr. CARPINTERIA CA
Carvel Corporation ATLANTA GA
Charley's Grilled Subs - Gosh Enterprises Inc. COLUMBUS OH
Checkers Drive-In Restaurants Inc. TAMPA FL
Cheddar's Holding Corp. IRVING TX
Chester's International LLC BIRMINGHAM AL
Chevys Fresh Mex Restaurants CYPRESS CA
Chili's Grill & Bar DALLAS TX
Chuck E. Cheese's - CEC Entertainment Inc. IRVING TX
Church's Chicken ATLANTA GA
CiCi Enterprises LP COPPELL TX
Cinnabon Inc. ATLANTA GA
Franchise Headquarters
39. 392013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City State
Coco's Restaurants Inc. CARLSBAD CA
The Coffee Beanery Ltd. FLUSHING MI
The Western Sizzlin Corp. ROANOKE VA
Cold Stone Creamery Inc. SCOTTSDALE AZ
Corner Bakery Café - CBC Restaurant Corp. DALLAS TX
Cosi Inc. DEERFIELD IL
Country Kitchen International MADISON WI
Dairy Queen Canada Inc. BURLINGTON ON
Damon's International Inc. COLUMBUS OH
D'Angelo Grilled Sandwiches DEDHAM MA
Del Taco LLC LAKE FOREST CA
Denny's Corporation SPARTANBURG SC
Domino's Pizza LLC ANN ARBOR MI
Donatos Pizzeria LLC COLUMBUS OH
Dunkin' Donuts - DD IP Holder CANTON MA
Edo Japan Inc. CALGARY AB
Einstein Noah Restaurant Group Inc. LAKEWOOD CO
El Chico Restaurants Inc. DALLAS TX
Famous Dave's of America Inc. MINNETONKA MN
Famous Sam's Inc. OVERLAND PARK KS
Fazoli's Restaurant LLC LEXINGTON KY
Figaro's Italian Pizza Inc. SALEM OR
Firehouse Restaurant Group Inc. JACKSONVILLE FL
The Firkin Group of Pubs MARKHAM ON
Five Guys Holdings Inc. LORTON VA
Fosters Freeze LLC RANCHO CUCAMONGA CA
Fox Restaurant Concepts SCOTTSDALE AZ
Fresh Enterprises Inc. IRVINE CA
Freshens Quality Brands ATLANTA GA
Friendly Ice Cream LLC WILBRAHAM MA
Frisch's Restaurants Inc. CINCINNATI OH
Froots Franchising Companies Inc. AUSTIN Tx
Godfather's Pizza Inc. OMAHA NE
Golden Corral Corp. RALEIGH NC
Golden Rule Franchising Inc. MOUNTAIN BRK AL
Good Times Restaurants Inc. GOLDEN CO
Grandy's Inc. LEWISVILLE TX
Ground Round I.O.C. LLC FREEPORT ME
The Haagen-Dazs Shoppe Company Inc. MINNEAPOLIS MN
Hardee's Food Systems Inc. SAINT LOUIS MO
Hooters - HOA Restaurant Group LLC ATLANTA GA
Houlihan's Restaurants Inc. LEAWOOD KS
Huddle House Inc. ATLANTA GA
Franchise Headquarters
40. Chain Store Guide®40
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City State
Hungry Howie's Pizza & Subs Inc. MADISON HEIGHTS MI
IHOP Restaurant System GLENDALE CA
International Coffee & Tea LLC LOS ANGELES CA
International Dairy Queen Inc. EDINA MN
Jack in the Box Inc. SAN DIEGO CA
Jamba Inc. EMERYVILLE CA
Jason's Deli - Deli Management Inc. BEAUMONT TX
JB's Family Restaurants Inc. TEMPE AZ
Jeff Ruby Culinary Entertainment CINCINNATI OH
Jody Maroni's Development Co LLC GLENDALE CA
The Johnny Rockets Group Inc. ALISO VIEJO CA
KFC Corporation LOUISVILLE KY
Krispy Kreme Doughnut Corporation WINSTON SALEM NC
The Krystal Co. CHATTANOOGA TN
LaRosa's Inc. CINCINNATI OH
Lee's Famous Recipes Inc. FORT WALTON BEACH FL
Little Caesar Enterprises Inc. DETROIT MI
Logan's Roadhouse Inc. NASHVILLE TN
Long John Silver's Inc. LOUISVILLE KY
LongHorn Steakhouse ORLANDO FL
Lube Holdings Inc. SHARON PA
Luby's Fuddruckers Restaurants LLC HOUSTON TX
Macaroni Grill LLC DALLAS TX
Maggiano's Little Italy DALLAS TX
Maid-Rite Corp. DES MOINES IA
Manchu Wok Canada Inc. MARKHAM ON
Marie Callender Pie Shops Inc. MEMPHIS TN
Mario's Pizza SCHNECKSVILLE PA
Max & Erma's Restaurants Inc. DENVER CO
McAlister's Corporation RIDGELAND MS
McDonald's Corporation OAK BROOK IL
The Melting Pot Restaurants Inc. TAMPA FL
Menchie's Group Inc. ENCINO CA
Moe's Southwest Grill LLC ATLANTA GA
Mr. Gatti's Inc. AUSTIN TX
Name City State
Nathan's Famous Inc. JERICHO NY
Nestle Toll House Café - Crest Foods Inc. RICHARDSON TX
New York Fries - 122164 Canada Ltd. TORONTO ON
Noble Roman's Inc. INDIANAPOLIS IN
Noodles & Company BROOMFIELD CO
O'Charley's Restaurants NASHVILLE TN
Old Spaghetti Factory - The Dussin Group PORTLAND OR
Franchise Headquarters
41. 412013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City State
On The Border LLC IRVING TX
The Original Pancake House Franchising Inc. PORTLAND OR
Orion Food Systems LLC SIOUX FALLS SD
Outback Steakhouse Restaurants TAMPA FL
Panda Restaurant Group Inc. ROSEMEAD CA
Panera Bread Company SUNSET HILLS MO
Papa John's International Inc. LOUISVILLE KY
Papa Murphy's International Inc. VANCOUVER WA
Paradise Bakery & Cafe Inc. SCOTTSDALE AZ
Peet's Coffee & Tea Inc. EMERYVILLE CA
Penn's Fish House Inc. JACKSON MS
Perkins Restaurant & Bakery MEMPHIS TN
Peter Piper Inc. PHOENIX AZ
Petro's Chili & Chips - Pooles Restaurant Group LAWRENCEVILLE GA
The Phoenix Restaurant Group SANDY UT
Pizza Hut Inc. PLANO TX
Pizza Inn Holdings Inc. THE COLONY TX
Pizza Patron Inc. DALLAS TX
Pizzaville Inc. WOODBRIDGE ON
Pollo Tropical Operations Inc. MIAMI FL
Ponderosa Steakhouse - Homestyle Dining LLC PLANO TX
Popeyes Louisiana Kitchen - AFC Enterprises Inc. DUNWOODY GA
Pret A Manger (USA) Ltd NEW YORK NY
Qdoba Restaurant Corporation WHEAT RIDGE CO
The Quiznos Master LLC DENVER CO
Red Robin Gourmet Burgers Inc. GREENWOOD VILLAGE CO
Ritter's - TRUFOODS LLC NEW YORK NY
Romacorp Inc. PLANO TX
Round Table Franchise Corp. CONCORD CA
Roy Rogers - Plamondon Companies Inc. FREDERICK MD
Ruby Tuesday Inc. MARYVILLE TN
The Ruby Restaurant Group IRVINE CA
Rudy's - Ford Restaurant Group LAKEWAY TX
Ruth's Hospitality Group Inc. WINTER PARK FL
Sbarro Holdings LLC MELVILLE NY
Schlotzsky's Ltd. AUSTIN TX
The Second Cup Coffee Ltd. MISSISSAUGA ON
Seminole Hard Rock Entertainment Inc. ORLANDO FL
Shakey's USA ALHAMBRA CA
Shoney's North America Corp. NASHVILLE TN
Simple Simon Pizza - J & H Foods Inc. TULSA OK
Sir Pizza - Fortner Foods MURFREESBORO TN
Sizzler USA Inc. CULVER CITY CA
Franchise Headquarters