SlideShare une entreprise Scribd logo
1  sur  1
Télécharger pour lire hors ligne
KPI’s: 
- Profitability 
- Customer Satisfaction 
- Effectiveness 
- Productivity 
- Sales 
Aon Hewitt 
Talent Practice 
HOW TO CORRELATE 
BUSINESS PERFORMANCE 
EMPLOYEE 
ENGAGEMENT 
Determine the 
organization’s 
objectives 
COLLECT HISTORICAL AND CURRENT 
1 ORGANIZATION DATA FOR SALES PER DIVISION 
Organization Sales Achievements 
CEO - 60m 
VP - consumer sales 
40m 
Sales Manager A 
15m 
Sales Manager B 
9m 
...... 
VP - corporate sales 
30m 
Sales Manager C 
8m 
Sales Manager D 
11m 
...... 
Risk, Insurance, Human Resources 
Consider and normalize factors that play a 
role in final results: 
- Region/market conditions 
- Competencies fit against best practice 
- Product/services 
Measure over 3 years 
to identify trends, 
and bring sustainable 
focus for action 
planning 
LEGEND: 
Highly Engaged 
Passive 
Moderately Engaged 
Actively Disengaged 
0% 
10% 
-10% 
-3% 
20% 
10% 
20% 
-3% 
-10% 
3 MAP SALES RESULTS TO EMPLOYEE ENGAGEMENT 
2 EXTRACT ENGAGEMENT SCORES AND 
DISTRIBUTION FOR YOUR SALES TEAMS 
4 CLASSIFY AND AGGREGATE BASED ON 
ENGAGEMENT DISTRIBUTION 
* EE: Employee Engagement 
Individual 
Results 
Individual 
Scores 
• 20m 
• 10m 
• 15m 
• 15m 
• ....... 
• ....... 
• 56% EE* 
• 45% EE* 
• 66% EE* 
• 53% EE* 
• ....... 
• .......

Contenu connexe

En vedette

Freight Transport Association - Presentation
Freight Transport Association - PresentationFreight Transport Association - Presentation
Freight Transport Association - PresentationIIPSouthofEngland
 
Radio Script V2
Radio Script V2Radio Script V2
Radio Script V2Adam Green
 
Thomas bale presentation (23rd october)
Thomas bale presentation (23rd october)Thomas bale presentation (23rd october)
Thomas bale presentation (23rd october)IIPSouthofEngland
 
Manfaat hidroponik
Manfaat hidroponikManfaat hidroponik
Manfaat hidroponikShania Ricca
 
UNIT 22 photography - black and white analysis
UNIT 22 photography - black and white analysisUNIT 22 photography - black and white analysis
UNIT 22 photography - black and white analysisAdam Green
 
Commonly used drugs in pediatric dentistry
Commonly used drugs in pediatric dentistry Commonly used drugs in pediatric dentistry
Commonly used drugs in pediatric dentistry All Good Things
 

En vedette (8)

JobLink Infographic
JobLink InfographicJobLink Infographic
JobLink Infographic
 
Freight Transport Association - Presentation
Freight Transport Association - PresentationFreight Transport Association - Presentation
Freight Transport Association - Presentation
 
Radio Script V2
Radio Script V2Radio Script V2
Radio Script V2
 
Thomas bale presentation (23rd october)
Thomas bale presentation (23rd october)Thomas bale presentation (23rd october)
Thomas bale presentation (23rd october)
 
Lkpd limit fungsi
Lkpd limit fungsiLkpd limit fungsi
Lkpd limit fungsi
 
Manfaat hidroponik
Manfaat hidroponikManfaat hidroponik
Manfaat hidroponik
 
UNIT 22 photography - black and white analysis
UNIT 22 photography - black and white analysisUNIT 22 photography - black and white analysis
UNIT 22 photography - black and white analysis
 
Commonly used drugs in pediatric dentistry
Commonly used drugs in pediatric dentistry Commonly used drugs in pediatric dentistry
Commonly used drugs in pediatric dentistry
 

Dernier

Recruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern WorkplaceRecruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern WorkplaceHireQuotient
 
Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...Sabuj Ahmed
 
A Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out OnA Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out Onfross37
 
7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource Management7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource ManagementHireQuotient
 
Top HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal AnswersTop HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal AnswersHireQuotient
 
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?hxwwranl
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan
 
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdfThe Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdfJasper Colin
 
Creative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersCreative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersHireQuotient
 
15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdf15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdfAlex Vate
 
The Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureThe Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureAggregage
 
Public Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & CompanyPublic Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & CompanyPhiferCompany
 
Top 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team LeaderTop 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team LeaderHireQuotient
 
Webinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary DataWebinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary DataPayScale, Inc.
 
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)twfkn8xj
 
Intern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfIntern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfmarketing659039
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.ShrayasiRoy
 

Dernier (20)

Recruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern WorkplaceRecruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern Workplace
 
Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...
 
A Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out OnA Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out On
 
7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource Management7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource Management
 
Top HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal AnswersTop HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal Answers
 
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
 
Hot Sexy call girls in Preet Vihar🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in  Preet Vihar🔝 9953056974 🔝 Delhi escort ServiceHot Sexy call girls in  Preet Vihar🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Preet Vihar🔝 9953056974 🔝 Delhi escort Service
 
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdfThe Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
 
Creative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersCreative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for Recruiters
 
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
 
15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdf15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdf
 
The Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureThe Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance Culture
 
Public Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & CompanyPublic Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & Company
 
Top 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team LeaderTop 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team Leader
 
Webinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary DataWebinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary Data
 
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
 
Intern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfIntern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdf
 
Call Girls in Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCR
Call Girls in  Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCRCall Girls in  Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCR
Call Girls in Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCR
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.
 

Correlating Employee Engagement to Business Performance

  • 1. KPI’s: - Profitability - Customer Satisfaction - Effectiveness - Productivity - Sales Aon Hewitt Talent Practice HOW TO CORRELATE BUSINESS PERFORMANCE EMPLOYEE ENGAGEMENT Determine the organization’s objectives COLLECT HISTORICAL AND CURRENT 1 ORGANIZATION DATA FOR SALES PER DIVISION Organization Sales Achievements CEO - 60m VP - consumer sales 40m Sales Manager A 15m Sales Manager B 9m ...... VP - corporate sales 30m Sales Manager C 8m Sales Manager D 11m ...... Risk, Insurance, Human Resources Consider and normalize factors that play a role in final results: - Region/market conditions - Competencies fit against best practice - Product/services Measure over 3 years to identify trends, and bring sustainable focus for action planning LEGEND: Highly Engaged Passive Moderately Engaged Actively Disengaged 0% 10% -10% -3% 20% 10% 20% -3% -10% 3 MAP SALES RESULTS TO EMPLOYEE ENGAGEMENT 2 EXTRACT ENGAGEMENT SCORES AND DISTRIBUTION FOR YOUR SALES TEAMS 4 CLASSIFY AND AGGREGATE BASED ON ENGAGEMENT DISTRIBUTION * EE: Employee Engagement Individual Results Individual Scores • 20m • 10m • 15m • 15m • ....... • ....... • 56% EE* • 45% EE* • 66% EE* • 53% EE* • ....... • .......