An infographic created by Aon Hewitt Middle East stating the correlation between employee engagement and business performance.
Find out more about employee engagement on our website: http://bitly.com/1uFhQXE
Correlating Employee Engagement to Business Performance
1. KPI’s:
- Profitability
- Customer Satisfaction
- Effectiveness
- Productivity
- Sales
Aon Hewitt
Talent Practice
HOW TO CORRELATE
BUSINESS PERFORMANCE
EMPLOYEE
ENGAGEMENT
Determine the
organization’s
objectives
COLLECT HISTORICAL AND CURRENT
1 ORGANIZATION DATA FOR SALES PER DIVISION
Organization Sales Achievements
CEO - 60m
VP - consumer sales
40m
Sales Manager A
15m
Sales Manager B
9m
......
VP - corporate sales
30m
Sales Manager C
8m
Sales Manager D
11m
......
Risk, Insurance, Human Resources
Consider and normalize factors that play a
role in final results:
- Region/market conditions
- Competencies fit against best practice
- Product/services
Measure over 3 years
to identify trends,
and bring sustainable
focus for action
planning
LEGEND:
Highly Engaged
Passive
Moderately Engaged
Actively Disengaged
0%
10%
-10%
-3%
20%
10%
20%
-3%
-10%
3 MAP SALES RESULTS TO EMPLOYEE ENGAGEMENT
2 EXTRACT ENGAGEMENT SCORES AND
DISTRIBUTION FOR YOUR SALES TEAMS
4 CLASSIFY AND AGGREGATE BASED ON
ENGAGEMENT DISTRIBUTION
* EE: Employee Engagement
Individual
Results
Individual
Scores
• 20m
• 10m
• 15m
• 15m
• .......
• .......
• 56% EE*
• 45% EE*
• 66% EE*
• 53% EE*
• .......
• .......