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Designing for Social Impact
Introduction to “Social Impact”
Principles of Research
Exercise: Wallet Mapping
Discussion
Summary
Close
19:00
19:15
19:40
20:30
20:50
21:00
15m
25m
50m
20m
10m
SCHEDULE
DESIGNING FOR SOCIAL IMPACT
DESIGN HUB, TOKYO, 2014
WHY ARE YOU HERE?
DESIGNING FOR SOCIAL IMPACT
W H O A R E Y O U?
INTRODUCTION
DESIGNING FOR SOCIAL IMPACT
Fortune 500 corporations
non-profit organisations
government & non-governmental
TED WEF B&MG World Bank etc
“SOCIAL IMPACT”
1,000,000,000+ phones sold
“SOCIAL IMPACT”
1,000,000,000+ phones sold
“SOCIAL IMPACT”
I S T H I S A G O O D T H I N G ?
TIMES OF CHANGE
HIGHER RISK
HIGHER RISK
CHALLENGING TOPICS
DIFFICULT TO REACH DEMOGRAPHICS
ILLITERATE AND LOW LITERATE
WAR ZONES
CHANGE AGENT / SELL OUT
consultant-as-change-agent
consultant-as-change-agent
the gutter between
and corporate sell out
is littered with bonus checks
and broken dreams
PART OF THE PROBLEM, NOT PART OF THE SOLUTION
“The poor are viable
consumers”
“SOCIAL IMPACT”
C O N S U M P T I O N = A C C E P T A N C E
“Designing a product or
service that is willingly bought
by someone on $2-a-day is the
pinnacle of achievement”
“SOCIAL IMPACT”
“Illiterate consumers are like
us only more so”
“SOCIAL IMPACT”
N O T D I S A D V A N T A G E D B U T S U P E R H U M A N
“The poor can least afford
poor design”
“SOCIAL IMPACT”
“our moral character dwindles as
our instruments get smaller”
“SOCIAL IMPACT”
WINNERS & LOSERS
Reflections on Google Glass
H A N D O U T
50 Questions for Little Sister
H A N D O U T
“our moral character dwindles as
our instruments get smaller”
“SOCIAL IMPACT”
T H E A M A T E U R P H O T O G R A P H E R
1 9 1 0
Designing for
Anti-Social Impact
“SOCIAL IMPACT”
Designing for
Anti-Social Impact
“SOCIAL IMPACT”
“the work you turn down, the
money you leave on the table will
shape you more than what you
accept”
“SOCIAL IMPACT”
PRINCIPLES OF RESEARCHING
FOR SOCIAL IMPACT
DESIGNING FOR SOCIAL IMPACT
T H E T W E L V E
1. PARTICIPANTS FIRST
PRINCIPLES OF RESEARCH
Participants 1st >> Team 2nd >> Client 3rd
2. SURFACE AREA
PRINCIPLES OF RESEARCH
3. ALWAYS WORK WITH A LOCAL CREW
PRINCIPLES OF RESEARCH
TOUR BUS ETHNOGRAPHY
4. STAY LOCAL
PRINCIPLES OF RESEARCH
TEHRAN
RIYADH
LAGOS
KIGALI
ADDIS
CAIRO
BERLIN
MILAN
SAN FRANCISCO
LOS ANGELES
CLEVELAND
NEW YORK
NEW ORLEANS
TOKYO
KYOTO
SYDNEY
DELHI
MUMBAI
AHMADABAD
KABUL
BEJING
SEOUL
SHANGHAI
SINGAPORE
MEDAN
BANGKOK
RIO DE JANEIRO
SAO PAULO
ACCRA KAMPALA
POPUP STUDIOS
POPUP STUDIOS
PRINCIPLES OF RESEARCH
POPUP STUDIOS
PRINCIPLES OF RESEARCH
“a live/work space that supports
immersive team work towards a
shared goal”
POPUP STUDIOS
PRINCIPLES OF RESEARCH
POPUP STUDIOS
PRINCIPLES OF RESEARCH
5. UPSIDE DOWN
PRINCIPLES OF RESEARCH
6. FULL CIRCLE
PRINCIPLES OF RESEARCH
v
7. CLOSE THE DISTANCE
PRINCIPLES OF RESEARCH
8. POWER RELATIONSHIP
PRINCIPLES OF RESEARCH
9. EMPATHIC ACTIVITIES
PRINCIPLES OF RESEARCH
10. CREATE CONDUCIVE MOMENTS
PRINCIPLES OF RESEARCH
THIS IS A GUN
O N L Y P O I N T I F Y O U A R E W I L L I N G T O S H O O T
11.
12. UNDERSTAND WHERE YOU ARE ON THE LEARNING CURVE
PRINCIPLES OF RESEARCH
TWELVE PRINCIPLES OF RESEARCHING FOR SOCIAL IMPACT
DESIGNING FOR SOCIAL IMPACT
DESIGN HUB, TOKYO, 2014
Participants 1st
Always work with a local crew
Stay local
Turn the rules upside down
Go full circle
An optimal surface area
Close the distance
Understand power relationships
Empathic activities
Create conducive moments
You carry a weapon
The learning curve
SUMMARY
DESIGNING FOR SOCIAL IMPACT
f
サイレント・ニーズ
ありふれた日常に
潜む巨大なビジネ
スチャンスを探る
STUDIO D RADIODURANS
STAY CURIOUS
TRAVEL INTERESTING
F O L L O W
S T U D I O D R A D I O D U R A N S
@DEINOCOCCUSRAD
&
JAN CHIPCHASE
@JANCHIP

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