One of the keys, if not THE key to actually realizing the value from your SharePoint implementation is user adoption. You’ve done everything right: You listened to your users, planned your taxonomy, and now you are ready to go live. What can you do to ensure that users see the value and usefulness of the solution you provided? In this presentation, we will cover techniques to help with this exact problem. From conception to post production, what should be part of your plan to ensure that all of the hard work you put into your SharePoint project is fully adopted as an integral business tool.

1. User Adoption with SharePoint 2013
•Part 1, Strategies for Success (Today)
•Part 2, Designing UX for Adoption-August 28 @ 1:00 PM EDT

2. •MCITP
•MCSE

3. SHAREPOINT 2013:
•Who is Aptera?
7 Verticals
SharePoint
BI
Mobile
Web
Software Dev
Cloud Services
Managed Services
Offices
Fort Wayne, IN
Nashville, TN
Approximately 100 Employees
Heavy focus on business solutions

4. Mobility with SharePoint 2013
•Today’s Format
•Presentation (45-60 minutes)
•Review/Questions
•(we reserve the right to change the format without notice)

5. SHAREPOINT 2013:
•4 Ways to SP Adoption

6. SHAREPOINT 2013:
•Implementation Timeline

7. SHAREPOINT 2013:
Investigation & Prioritization

8. SHAREPOINT 2013:
•Investigation & Prioritization
Investigate!
Be Open
(Technology Agnostic)
Pain Point Discovery
Prioritize

9. SHAREPOINT 2013:
Define Success

10. SHAREPOINT 2013:
•Define Success
Adoption is not an End State
Whose success are you defining?
How do you measure success?

11. SHAREPOINT 2013:
Publish Your Roadmap!

12. SHAREPOINT 2013:
•Publish Your Roadmap
Allow Users To ‘Prepare’
Validate Users’ Participation
Transparency Through Governance

13. SHAREPOINT 2013:
Market Internally

14. SHAREPOINT 2013:
•Market Internally
Build Excitement
Show the Benefits
WIIFM!!
Make It Fun! (Gamification, Incentives, etc.)
*Gourville, John T., "Why Consumers Don't Buy: The Psychology of New Product Adoption." Harvard Business SchoolNote #504-056 (Boston: Harvard Business School Publishing, 2004).

15. SHAREPOINT 2013:
Train Power Users/Evangelists

16. SHAREPOINT 2013:
Train Power Users/Evangelists
Prep them for Common Questions
Train the Trainers
Seed the Departments
Meet Regularly

17. SHAREPOINT 2013:
End User Training

18. SHAREPOINT 2013:
•End User Training
Get Out of IT!
Train the Benefits
Accommodate Users
This Doesn’t End!

19. SHAREPOINT 2013:
Ongoing Training

20. SHAREPOINT 2013:
•Ongoing Training
Don’t Forget Your Power Users
Integrate Into Normal Processes
Provide Community Interaction
Plan Your Training

21. SHAREPOINT 2013:
Collect User Feedback

22. SHAREPOINT 2013:
•Collect User Feedback
But How Are WEDoing?
Use Multiple Channels
How Are We Doing?
SharePoint’s Great BUT…

23. SHAREPOINT 2013:
3 Month Review

24. SHAREPOINT 2013:
•3 Month Review
Let the Dust Settle
3 Months After Major Releases
Involve Users!
Health, Adoption, Coverage, etc.

25. SHAREPOINT 2013:
Remediate Existing Solutions

26. SHAREPOINT 2013:
•Remediate Existing Solutions
Reassess
Plan “Upgrades”
Fix What You Have
Move on to New Challenges

27. QUESTIONS…
Do you have any
@apterasoftware
Facebook.com/apterasoftware
YouTube.com/apterainc
webinars@apterainc.com
Upcoming Events
•UX and User Adoption with SharePoint 2013-August, 28 @ 1pm EDT.

28. SHAREPOINT 2013:
Remediate Existing Solutions

29. THANK YOU!