IT Expert,IT executive,IT Support,IT administrator,IT manager

1. AQUIL IBRAHIM
Phone: 055-1238238
E-mail: aquilib@gmail.com
Skype ID: aquilib
Profile Summary
ITIL Experienced and Microsoft Certified Solutions Expert (MCSE – Server Infrastructure), with a
gratifying career span of 9+ years in System Administration and Troubleshooting, IT coordination &
vendor management seeking an increasingly responsible position in IT administration and service
delivery with an opportunity for professional challenge and growth.
Technologies Expertise:
 Cross Functional Team Coordination & Department Management
 HP Server (G8, G7 and G5)
 VMware VSphere and ESXI, Cloud infrastructure.
 PowerShell knowledge in Active directory, Azure, MS cloud services and Office 365.
 Microsoft Azure Active Directory, ADFS, DirSync, AD SYNC, DNS, DHCP
 Microsoft Office 365, Exchange Online, Active Directory Domain Services,
 Skype for Business, Yammer, Cisco Jabber communicator, IP Telephony
 Solar winds Network Management, Cisco Voice devices and ACS.
 End point Solutions and backup solutions-cloud and in-house
 Graphics Tools: Adobe Photoshop, Corel Draw.
 Access Control and CCTV knowledge.
Qualification
B.Sc.CS–BachelorsofScienceinComputerfromCalicut University 2006
Honors: Dissertation passed in First Class “A Grade”
Certifications MCP ID: 6108328
• MCP - - http://www.mycertprofile.com/Profile/7093718733
• MCSE 2003 Achieved on 2008
• MCSA 2012 Achieved on 2015
• MCSE 2012 Achieved on 2015
• BOSIET with Medical valid till 2018 (Basic offshore safety induction and emergency training)

2. Company Profile
 SHELF DRILLING [March ‘2013- till date] 3+Years as IT Senior Administrator.
Shelf Drilling is the world’s second largest contractor of independent-leg cantilever (ILC) jack-up rigs.
We are headquartered in Dubai with rig operations in 2014 in 12 countries across four core operating
regions – Southeast Asia, India, West Africa and MENAM (Middle East, North Africa & Mediterranean)
Roles & Responsibilities -- IT Senior Administrator (Cloud).
 Managing the IT infrastructure of the company in Middle East and remote locations consisting
of 30+ servers.
 Experienced in managing the IT department & coordinating with department heads in
planning system requirements.
 Supervising regional IT team and reports for quarterly Internal Audit purpose.
 Configuring and Managing Servers in Azure cloud.
 Managing and customization Office 365 & Exchange online.
 Virtualization and Cloud Implementation and Support.
 Dir-Sync configuration and managing replication on Azure cloud with o365.
 Daily checklist of the server for tuning the server performance and cleanup.
 Managing and Configuring Windows 2008 Domain, Active Directory, group policies, sites,
replication etc.
 Managing ADFS (Active Directory Federation Services), Directory Synchronization, Single Sign
On between on- premises and cloud environment.
 Troubleshooting any user reported problems relating to Operating System issues (windows 7/
Windows 8 / MS Office products), connectivity and applications issues & hardware problems.
 Responsible for Supporting/ Configuring, Data Integration, Monitoring/ Logging & Backup of
critical data for Core Business Systems.
 Reports for AD, 0365 using AD tidy and Cogmotive -Monthly & quarterly
 Reports for Azure cloud services - Monthly, (quarterly for regional sites.)
 IT Procurement, billing, Reporting & budgeting.
 Vendor management- Negotiated contracts with Vendors -
 Slashed administration costs 30% by negotiating pricing and fees, while ensuring the
continuation and enhancements of services.
 Projects handled
o Active directory migration form 2008 R2 to 2012 -hybrid cloud solution-10,000 objects
o Migration from DirSync to AD Sync for O365 -8000 Users
o Implement ADFS and Proxy server – high availability
o Kaspersky implemented successfully with Distribution point for site updates.-5 sites
o Follow-Me printing implementation and Print server management.
o CISCO Jabber and IPT Configuration –Dubai Office – 400 Users
o Access Control and finger print Solution - Dubai office – 400 Users
o Disaster Recovery -configure in AZURE Cloud in VM level, snapshot and File level.
o Endpoint Cloud Backup Solution E-Vault Implemented Successfully- Dubai office - 400 Users
o ERP to bank Integration & Automation -on Azure cloud

3.  SEVEN SEAS COMPUTERS. LLC. [ June ‘2007 till March2013]
Work experience with Clients (6+ years in Dubai / Abu Dhabi as IT support & Administration)
Nov ‘2010 – March’2013 KPMG-AUH Information Technology –IT Site Administrator
Roles & Responsibilities (Out Source Engineer)
 Managing IT support for KPMG Abu Dhabi branches (Falcon and batten) around 300 users.
 Managing ACL for AUH servers and NAS storage. Troubleshooting Network / Security Issues
 Managing PABX and Nortel Network (LAN) for the branch. - 200 points .
 Managing Blackberry services BES for AUH managers –user Administration- ~80 users
 Handling SharePoint & RSA token ACL for AUH Users and assign role-based permission.
 Maintaining server workflow and updating backup policies for both the branch offices.
 Maintaining Windows Patch deployment ,Antivirus &software Updates through SSCM
 Active Directory users and groups management for AUH branches.
 Completed the Windows7 migration for all AUH-users
 Coordinates the administrative activities required to support PABX, LAN, including
configuration, training, installation, maintenance, and support.
 Organizing small project for support team (4 staff) and software deployment /up gradation.
 Organized Video conferencing for the branch & training for Application Support.
Previous Client experience in Brief
 HEALTH AUTHORITY AUH –IT Technical Officer Jan ‘09 – Oct ‘10 Abu Dhabi, UAE
 Commercial Bank of Dubai - IT Support Analyst May ‘08 –Jan ‘09 Dubai, UAE
 Mashreq Bank –IT Support Engineer June ’07 – May ’08 Dubai, UAE
Personal Details
 Date of Birth: 02nd January 1985
 Languages Known: English, Hindi & Malayalam
 Reference Available on Request