This document provides an overview and comparison of 3G/3.5G cellular services available across various Arab countries as of February 2010. It begins with an introduction and high-level overview of 3G availability and key services across operators. The majority of the document consists of individual country briefings on the 3G/3.5G services and rates offered in each market by local mobile operators. Countries covered include Bahrain, Egypt, Kuwait, Libya, Mauritania, Morocco, Oman, Qatar, Saudi Arabia, Sudan, Syria, and the UAE.

1. 3G/3.5G Cellular Services in the
Arab World
Arab Advisors Group
Strategic Research Service
February 2010
Analyst: Danya Nusseir
Arab Advisors Group
A member of the Arab Jordan Investment Bank Group
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3. Table of Contents
Section I: Introduction..................................................................................1
Section II: Overview and Comparison ...........................................................2
Section III: Overview of Arab Advisors’ Survey Findings on 3G
Awareness and Usage .................................................................................12
Section IV: Overview of Countries with Third Generation Services .............16
Bahrain market briefing ................................................................................ 16
Egypt market briefing ................................................................................... 20
Kuwait market briefing ................................................................................. 26
Libya market briefing.................................................................................... 32
Mauritania market briefing ............................................................................ 33
Morocco marketing briefing ........................................................................... 35
Oman market briefing................................................................................... 39
Qatar market briefing ................................................................................... 47
Saudi Arabia market briefing ......................................................................... 53
Sudan market briefing .................................................................................. 64
Syria market briefing .................................................................................... 66
UAE market briefing ..................................................................................... 68

4. List of Exhibits
Exhibit 1: Operators and 3G/3.5G services availability in the Arab World 2
Exhibit 2: Operators that offer 3G/3.5G services in the Arab World by
country (April 2008, December 2009)................................................4
Exhibit 3: Operator 3G/3.5G services comparison....................................5
Exhibit 4: Number of operators that provide 3G/3.5G services by service6
Exhibit 5: Operator comparison for video calling services ........................7
Exhibit 6: Operator comparison for mobile Internet services ...................8
Exhibit 7: Operator comparison for mobile TV services ..........................10
Exhibit 8: Operator comparison of iphone specific packages ..................11
Exhibit 9: Survey details ........................................................................13
Exhibit 10: Awareness of 3G services.....................................................14
Exhibit 11: Whether respondents use 3G services..................................15
Exhibit 12: 3G and 3.5G services available in Bahrain ............................17
Exhibit 13: Zain Bahrain's video calling rates .........................................18
Exhibit 14: Batelco's local video calling rates.........................................18
Exhibit 15: Batelco's international video calling rates ............................18
Exhibit 16: Batelco’s mobile Internet USB device prices ........................19
Exhibit 17: Batelco’s mobile Internet prepaid rates ...............................19
Exhibit 18: Batelco’s mobile Internet postpaid rates..............................19
Exhibit 19: 3G and 3.5G services available in Egypt ...............................21
Exhibit 20: Etisalat Misr’s video calling rates .........................................22
Exhibit 21: Etisalat Misr’s Ro’ya package ...............................................22
Exhibit 22: Etisalat Misr’s mobile TV channels........................................22
Exhibit 23: Mobile broadband Internet for all Etisalat Misr subscribers
outside the data bundles..................................................................23
Exhibit 24: Data bundle packages for Etisalat Misr’s mobile broadband
Internet service ...............................................................................23
Exhibit 25: Vodafone Egypt’s iphone packages.......................................24
Exhibit 26: Mobinil’s video calling rates .................................................25
Exhibit 27: Mobinil’s mobile TV channels................................................25
Exhibit 28: Mobinil’s postpaid iphone packages .....................................25
Exhibit 29: 3G and 3.5G services available in Kuwait .............................27
Exhibit 30: Wataniya Telecom's Wnet service ........................................28
Exhibit 31: Wataniya Telecom's international video calling service........28
Exhibit 32: Wataniya Telecom's WCAM service fees ...............................28
Exhibit 33: Zain Kuwait's prepaid mobile Internet cards ........................29
Exhibit 34: Zain Kuwait's mobile Internet service ..................................29

5. Exhibit 35: Zain Kuwait's mobile TV channels ........................................30
Exhibit 36: Zain Kuwait's video calling services .....................................30
Exhibit 37: Viva's mobile Internet service (postpaid subscribers) .........31
Exhibit 38: Viva's mobile TV channels ....................................................31
Exhibit 39: Libyana’s 3G services and rates ...........................................32
Exhibit 40: 3G and 3.5G services available in Mauritania .......................33
Exhibit 41: Chinguitel's mobile Internet rates ........................................33
Exhibit 42: Mauritel Mobile's mobile Internet packages .........................34
Exhibit 43: 3G and 3.5G services available in Morocco ...........................35
Exhibit 44: Maroc Telecom's mobile Internet service .............................36
Exhibit 45: Maroc Telecom's prepaid mobile Internet rates ...................36
Exhibit 46: Maroc Telecom's mobile TV channels....................................37
Exhibit 47: 3G and 3.5G services available in Oman ...............................40
Exhibit 48: Oman Mobile’s mobile Internet for prepaid subscribers .......40
Exhibit 49: Oman Mobile’s mobile Internet pay as you go (postpaid) ....41
Exhibit 50: Oman Mobile’s mobile Internet packages (postpaid) ...........41
Exhibit 51: Oman Mobile’s devices used for mobile Internet ..................41
Exhibit 52: Oman Mobile’s video calling rates ........................................41
Exhibit 53: Oman Mobile’s mobile TV packages ......................................42
Exhibit 54: Oman Mobile’s mobile TV channels.......................................42
Exhibit 55: Oman Mobile’s 3G/3.5G compatible handsets ......................42
Exhibit 56: Nawras’ mobile Internet and mobile info browsing rates
(postpaid) ........................................................................................44
Exhibit 57: Nawras’ 48 hour unlimited mobile Internet (prepaid -
mousbak).........................................................................................45
Exhibit 58: Nawras’ local video calling rates ..........................................45
Exhibit 59: Nawras’ video monitoring service rates ...............................46
Exhibit 60: 3G and 3.5G services available in Qatar ...............................48
Exhibit 61: Qtel’s mobile Internet packages...........................................48
Exhibit 62: Qtel’s mobile TV packages....................................................49
Exhibit 63: Qtel’s mobile TV channels ....................................................49
Exhibit 64: Qtel’s local video calling rates ..............................................50
Exhibit 65: Qtel’s International video calling service .............................50
Exhibit 66: Qtel’s MobileCam rates and prices........................................52
Rate .......................................................................................................52
Exhibit 67: 3G and 3.5G services available in Saudi Arabia ....................54
Exhibit 68: STC's local on-net video calling service ................................55
Exhibit 69: STC's International video calling service ..............................55

6. Exhibit 70: STC's JAWALnet (mobile Internet) rates ..............................56
Exhibit 71: STC's Internet SIM card packages ........................................57
Exhibit 72: STC's mobile Internet devices ..............................................57
Exhibit 73: STC's mobile TV packages ....................................................57
Exhibit 74: STC's mobile TV channels .....................................................58
Exhibit 75: Mobily's local video calling rates ..........................................58
Exhibit 76: Mobily's international video calling rates .............................59
Exhibit 77: Mobily's motion detection games video suggested handsets 60
Exhibit 78: Mobily's mobile Internet rates..............................................60
Exhibit 79: Mobily's mobile TV services ..................................................60
Exhibit 80: Mobily's mobile TV channels.................................................61
Exhibit 81: Mobily’s prepaid iphone packages ........................................61
Exhibit 82: Mobily’s postpaid iphone packages ......................................61
Exhibit 83: Zain Saudi Arabia’s on-net and to Mobily video calling rates 62
Exhibit 84: Zain Saudi Arabia’s mobile Internet rates ............................62
Exhibit 85: Zain Saudi Arabia’s mobile TV channels ...............................63
Exhibit 86: 3G and 3.5G services available in Sudan ..............................64
Exhibit 87: MTN Sudan’s 3G/3.5G services.............................................65
Exhibit 88: Zain Sudan's mobile Internet rates ......................................65
Exhibit 89: 3G and 3.5G services available in Syria ................................66
Exhibit 90: Syriatel’s mobile Internet rates............................................66
Exhibit 91: MTN Syria’s mobile Internet rates ........................................67
Exhibit 92: 3G and 3.5G services available in the UAE............................69
Exhibit 93: Etisalat UAE’s international video calling rates.....................70
Exhibit 94: Etisalat UAE’s mobile Internet/mobile broadband devices ...71
Exhibit 95: Etisalat UAE’s rates for broadband Internet service .............72
Exhibit 96: Etisalat UAE’s mobile TV channels ........................................72
Exhibit 97: Etisalat UAE’s prepaid iphone packages ...............................73
Exhibit 98: Etisalat UAE’s postpaid iphone packages..............................73
Exhibit 99: Etisalat UAE’s data iphone packages ....................................73
Exhibit 100: du's mobile Internet data bundles......................................74
Exhibit 101: du’s mobile TV packages ....................................................75
Exhibit 102: du's mobile TV channels .....................................................75
Exhibit 103: du's elite plan benefits with the iphone..............................76