Ross Piper, Vice President of Enterprise Strategy at Dropbox, discussed how the global workforce is becoming increasingly mobile during a Thought Leadership Spotlight Presented by Dropbox at the 2014 Chief Information Officer Leadership Forum in Chicago on June 19. In his presentation, “The Future of Work,” Piper noted the average mobile device user leverages three devices, and this average could rise over the next few years. Piper said data storage has been problematic for many mobile device users. Because email attachments and USB drives provide only a limited amount of storage space, Piper said, many organizations will look to the cloud to provide unlimited storage. Piper noted his company has been successful because it delivers anytime, anywhere access to data: “If you’re using Dropbox at work, we want you to be able to do it in the managed solution that gives you all the admin control, auditability and sharing capability that you’d expect within a business. That’s our mission.” In addition, Piper pointed out the user experience is critical for his company’s data storage solution. He noted all of the personal information is owned by the individual, which makes it simple for users to avoid data management and storage problems: “All of the work content is managed, controlled and really owned by the admin … All the personal data is owned by the individual. But we do it in a way that’s simple for people so that they don’t have those big obstacles.” - See more at: http://www.argylejournal.com/functions/thought-leadership-spotlight-presented-by-dropbox-the-future-of-work-ross-piper-vice-president-enterprise-strategy-dropbox/#sthash.zT4kDtAa.dpuf

1. EVOLUTION OF WORK
Ross Piper
June 19, 2014

2. WORK AND SHARING HAS EVOLVED
chisel & rock paper & mail print & fax PC & email sync & share

3. FILES HAVE BEEN TIED TO OUR PRIMARY TOOL

4. 3 DEVICES PER PERSON TODAY, GOING TO 5 BY 2017
TOOLS EVOLVED
Source: Sophos and Cisco

5. BUT THE FILE SYSTEM HASN’T EVOLVED

6. WORKAROUNDS WERE NOT THE ANSWER

7. SYNC & SHARE USHERS IN A NEW ERA

8. 94%
82%
85%Email
28%
43%
35%
File sync &
sharing tools 52%
35%
35%
Team document
sharing sites
SYNC & SHARE HAS BECOME CENTRAL TO WORK
Smartphone
Tablet
Computer

9. 1%
41%
44%
46%
47%
55%
56%
60%
Other
It takes time out of business processes that require rapid and
pervasive access to content
It supports sales by allowing me to exchange content externally
with customers/prospects
It supports sales activities by providing content in a more timely
manner in a sales setting
It helps to provide better customer service
It helps me to work more effectively with external partners,
contractors, etc
It keeps me productive when away from the office
It makes me more efficient in all aspects of my day to day work
BENEFITS ARE MEANINGFUL

10. IMPACT IS MEASURABLE
Source: Commissioned Study Conducted by Forrester Consulting on Behalf of Dropbox, December, 2013
91%
OF COMPANIES
INCREASE
PRODUCTIVITY

11. NATIONAL GEOGRAPHIC
EMPOWERS PEOPLE EVERYWHERE

12. DROPBOX EVOLUTION
300M
USERS
4M
BUSINESSES
300K
APPS
2007 TODAY

13. OVER 300,000 APPS

14. WITH
CONFIDENCE
of security
& success
DROPBOX
FOR
BUSINESS
USER
LOVE
IT
GOVERNANCE
EMPOWER
PEOPLE
with the app
they know and love
DROPBOX FOR BUSINESS
EMPOWER PEOPLE WITH CONFIDENCE

15. SEAMLESS SEPARATION OF WORK AND
PERSONAL

16. USER EXPERIENCE IS SIMPLE & INTUITIVE
Didn't have any special training
I went through some training to make
sure I knew how to follow compliance
procedures
Training was required to learn how to
use the service
0 10 20 30 40 50 60 70 80 90
% of Respondents

17. USER SUCCESS IN PRACTICEUSERS
OCT 11 JAN 12 APR 12 JUL 12 OCT 12 JAN 13 APR 13 JUL 13 OCT 13 JAN 13
CONTRACT
SIGNED
INITIAL
PILOT
INITIAL
RELEASE
“Shadow”
Official

18. single sign-on
two-step verification
directory integration
admin console
audit log
sharing controls
work/personal
remote wipe
account transfer
compliance
ONBOARD MANAGE OFFBOARD
CONFIDENCE OF MANAGEMENT & CONTROL
ACROSS THE USER LIFECYCLE

19. Compliance
• SOC2 Type 2
• Safe Harbor (US-EU, US-Swiss)
• ISO 27001 (coming soon)
DROPBOX SYSTEMS ARCHITECTURE
Control & Visibility
• Identity Management
• Two-Step Verification (2SV)
• Activity Logs
• Permissions and Policies
Infrastructure
• Distributed, scalable, secure
• Reliable: N+2 redundancy, nine
9s durability, backups
Data Security & Privacy
• Encryption in transit (SSL/TLS) &
at rest (256-bit AES)
• Secure applications
• Security policies and procedures

20. BCBG EMPOWERS PEOPLE WITH CONFIDENCE
Dropbox is very easy to use,
accepted by our users, and gives me
the security features that I needed
Halleluiah! I couldn’t
imagine doing our job
without a tool like Dropbox
Christiaan Gunther
Style Editor
“ “ “ “
Karl Ma
Global Security
& Compliance

21. REAL-TIME…
REAL-TIME
ARCHITECTURE
REAL-TIME
PUBLISHING
REAL-TIME
ENGINEERING
REAL-TIME
DESIGN

22. THANK YOU!!!!