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What Questions to Ask
Successfully Manage
Recurring Revenue
#1. Basic Business Requirements
How often will you bill?
Will you handle payment
cards?
What metrics will you
track?
#1. Basic Business Requirements
How often will you bill?
Will you handle payment
cards?
What metrics will you
track?
This is where most providers stop,
but there’s so much more. . .
Will you want to cross or up sell?
Will you want to offer coupons?
Discounts?
How often will you make pricing
and package changes?
#2. Selling
Will you want to cross or up sell?
Will you want to offer coupons?
Discounts?
How often will you make pricing
and package changes?
Chances are that you’ll evolve your recurring
revenue model over time; best to be prepared. . .
#2. Selling
What info will your
customers need?
What info will
sales, marketing or
customer service need to
support every type of
customer?
#3. Customer Experience
What info will your
customers need?
What info will
sales, marketing or
customer service need to
support every type of
customer?
The secret to success is effectively managing your
customer relationships over time. . .
#3. Customer Experience
How will you deliver
your service or product
to your customers?
How quickly do you
want to deliver?
#4. Service Enablement
How will you deliver
your service or product
to your customers?
How quickly do you
want to deliver?
This is a BIG part of making customers happy. . .
#4. Service Enablement
What and how
many systems do
you need to
integrate with?
#5. Integration
What and how
many systems do
you need to
integrate with?
Integration is everything if you plan to get to
market in weeks or months, not months or years. . .
#5. Integration
What are your
compliance
requirements?
Security
requirements?
#6. Finally…
What are your
compliance
requirements?
Security
requirements?
Some providers are not up to snuff on compliance
or security; beware and ask a lot of questions.
#6. Finally…
Learn about the
pitfalls to avoid on
the road to recurring
revenue success by
downloading this
exclusive e-paper…
Copyright © 2014, Aria Systems, Inc.
www.ariasystems.com
Click to connect…

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Successfully Manage Recurring Revenue: Questions to Ask

  • 1. What Questions to Ask Successfully Manage Recurring Revenue
  • 2. #1. Basic Business Requirements How often will you bill? Will you handle payment cards? What metrics will you track?
  • 3. #1. Basic Business Requirements How often will you bill? Will you handle payment cards? What metrics will you track? This is where most providers stop, but there’s so much more. . .
  • 4. Will you want to cross or up sell? Will you want to offer coupons? Discounts? How often will you make pricing and package changes? #2. Selling
  • 5. Will you want to cross or up sell? Will you want to offer coupons? Discounts? How often will you make pricing and package changes? Chances are that you’ll evolve your recurring revenue model over time; best to be prepared. . . #2. Selling
  • 6. What info will your customers need? What info will sales, marketing or customer service need to support every type of customer? #3. Customer Experience
  • 7. What info will your customers need? What info will sales, marketing or customer service need to support every type of customer? The secret to success is effectively managing your customer relationships over time. . . #3. Customer Experience
  • 8. How will you deliver your service or product to your customers? How quickly do you want to deliver? #4. Service Enablement
  • 9. How will you deliver your service or product to your customers? How quickly do you want to deliver? This is a BIG part of making customers happy. . . #4. Service Enablement
  • 10. What and how many systems do you need to integrate with? #5. Integration
  • 11. What and how many systems do you need to integrate with? Integration is everything if you plan to get to market in weeks or months, not months or years. . . #5. Integration
  • 13. What are your compliance requirements? Security requirements? Some providers are not up to snuff on compliance or security; beware and ask a lot of questions. #6. Finally…
  • 14. Learn about the pitfalls to avoid on the road to recurring revenue success by downloading this exclusive e-paper…
  • 15. Copyright © 2014, Aria Systems, Inc. www.ariasystems.com Click to connect…