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Building a Powerful Business Case: One That Resonates with All Stakeholders Fausto Jimenez – Grupo Posadas, Purchasing Director Mark Schwiebert – BP, Global Procurement Director Samantha Haynes – BB&T, SVP-ESM Business Process Manager Ben Redwine – Ariba, Ariba Commerce Services Managing Director © 2011 Ariba, Inc. All rights reserved.
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2011 Ariba, Inc. All rights reserved.
Corporate Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2011 Ariba, Inc. All rights reserved.
Corporate Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2011 Ariba, Inc. All rights reserved.
Corporate Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2011 Ariba, Inc. All rights reserved.
Confirm Vision, Goals and Objectives © 2011 Ariba, Inc. All rights reserved.  Become the standard go-to destination  for supply base management Vision Sourcing Purchasing & Ops Accounts Payable Areas of  Focus Strategic Objectives Strengthen governance and establish alignment across Procurement & Finance Optimize and educate on process, policies and process controls Drive out process inefficiencies and lower costs Adopt customer-centric mentality for our internal and external stakeholders b Value Process Automation Working Capital Optimization Price Reduction Risk Management Spend Compliance
Evaluate the Opportunity © 2011 Ariba, Inc. All rights reserved.  Invoice Receipt Exception Handling Approval Payment 0 Invoice  Date ~3 Invoice  Rec’d Location of  Requisition ~26 Invoice  Approved ~28 Invoice  Rec’d by AP 30 Invoice  Paid 30+ Invoice  Scanned ~5 Requestor Receives Invoice ~15 Initial Exceptions Resolved & Routed for  Approval ~23 Further Exceptions Resolved Spend Group Suppliers Spend % of Total Running % >$50M 18 $185,673,352 18% 18% $10-50M 68 $578,482,883 32% 51% $5-10M 64 $173,933,105 13% 64% $2-5M 140 $142,504,933 12% 76% $1-2M 236 $62,541,872 8% 83% $500K-1M 295 $16,376,421 6% 89% $250-500K 417 $40,598,296 4% 93% $100-250K 708 $33,581,477 4% 96% <$100K 10,497 $38,171,748 4% 100% Grand Total 12,443 $1,091,864,087 100%   Pay File Data Set Characteristics* ,[object Object],[object Object],[object Object],[object Object],Average DPO (weighted by invoices) 39 Average DPO(weighted by spend) 33 Payment Timeliness ,[object Object],[object Object],[object Object]
Evaluate the Opportunity © 2011 Ariba, Inc. All rights reserved.  Staff with long tenure Staff with short tenure Previous experience in systems implementation Limited/ no experience in systems implementation Clear executive sponsor and organizational buy-in Aggressive timeline Conservative / ample timeline Higher degree of readiness / presence of capabilities Clear governance structure Undefined governance structure Available staff to dedicate to project Limited/ no staff available to dedicate to project Undefined executive sponsor & limited organizational buy-in  Experience with business change/ transformation Limited/ no experience with large scale business change Lower degree of readiness / presence of capabilities Business & IT have a good track record of working together Business and IT are not well integrated Limited process documentation and policy enforcement Well documented processes and enforced policies 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
Develop a Cost/Benefit Analysis © 2011 Ariba, Inc. All rights reserved.
Develop a Multi-Year Roadmap © 2011 Ariba, Inc. All rights reserved.  Month 1 Wks 3-4 Months  5-6 Y1 Q3  Y1 Q4 Y2 Q1  Y2 Q3 Y3 Q1 Y3 Q3 Y2 Q2 Y2 Q4 Y3 Q2 Month 1 Wks 1-2 Months  3-4 Month 2 Wks 5-6 Month 2 Wks 7-8 P2P Future State Design: Org, Process & Policy, Tech, Perf. Mgmt Program & Change Mgmt Procurement Value Enablement Initiate Program  Change Mgmt Strategy & Program Plan Wave I Enablement Optimization - Evaluate and Refine Operating Environment: People & Org, Process & Policy, Technology, Performance Management Program & Change Mgmt: Ongoing Program Oversight, Training, Communications & Incentives  AP & WCM Value  Enablement Wave II Enablement Wave III Enablement Solution Deployment Services Procurement Procure-to-Pay Discount Mgmt P2P Future State Design: Org, Process & Policy, Tech, Perf. Mgmt Wave I Enablement + Invoice Automation Optimization - Evaluate and Refine Operating Environment: People & Org, Process & Policy, Technology, Performance Management Wave II Enablement Wave III Enablement Invoice Conv. Services Y3 Q4 Sourcing Supplier Management Spend Visibility Contract Management
Obtain Stakeholder Buy-In ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2011 Ariba, Inc. All rights reserved.
Questions © 2011 Ariba, Inc. All rights reserved.
“Safe Harbor” and Confidential Information Statement ,[object Object],© 2011 Ariba, Inc. All rights reserved.
Building a Powerful Business Case: One That Resonates With All Stakeholders Fausto Jimenez – Grupo Posadas, Purchasing Director Mark Schwiebert – BP, Global Procurement Director Samantha Haynes – BB&T, SVP-ESM Business Process Manager Ben Redwine – Ariba, Ariba Commerce Services Managing Director © 2011 Ariba, Inc. All rights reserved.

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Building a Powerful Business Case That Will Resonate With All Key Stakeholders

  • 1. Building a Powerful Business Case: One That Resonates with All Stakeholders Fausto Jimenez – Grupo Posadas, Purchasing Director Mark Schwiebert – BP, Global Procurement Director Samantha Haynes – BB&T, SVP-ESM Business Process Manager Ben Redwine – Ariba, Ariba Commerce Services Managing Director © 2011 Ariba, Inc. All rights reserved.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Confirm Vision, Goals and Objectives © 2011 Ariba, Inc. All rights reserved. Become the standard go-to destination for supply base management Vision Sourcing Purchasing & Ops Accounts Payable Areas of Focus Strategic Objectives Strengthen governance and establish alignment across Procurement & Finance Optimize and educate on process, policies and process controls Drive out process inefficiencies and lower costs Adopt customer-centric mentality for our internal and external stakeholders b Value Process Automation Working Capital Optimization Price Reduction Risk Management Spend Compliance
  • 7.
  • 8. Evaluate the Opportunity © 2011 Ariba, Inc. All rights reserved. Staff with long tenure Staff with short tenure Previous experience in systems implementation Limited/ no experience in systems implementation Clear executive sponsor and organizational buy-in Aggressive timeline Conservative / ample timeline Higher degree of readiness / presence of capabilities Clear governance structure Undefined governance structure Available staff to dedicate to project Limited/ no staff available to dedicate to project Undefined executive sponsor & limited organizational buy-in Experience with business change/ transformation Limited/ no experience with large scale business change Lower degree of readiness / presence of capabilities Business & IT have a good track record of working together Business and IT are not well integrated Limited process documentation and policy enforcement Well documented processes and enforced policies 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3
  • 9. Develop a Cost/Benefit Analysis © 2011 Ariba, Inc. All rights reserved.
  • 10. Develop a Multi-Year Roadmap © 2011 Ariba, Inc. All rights reserved. Month 1 Wks 3-4 Months 5-6 Y1 Q3 Y1 Q4 Y2 Q1 Y2 Q3 Y3 Q1 Y3 Q3 Y2 Q2 Y2 Q4 Y3 Q2 Month 1 Wks 1-2 Months 3-4 Month 2 Wks 5-6 Month 2 Wks 7-8 P2P Future State Design: Org, Process & Policy, Tech, Perf. Mgmt Program & Change Mgmt Procurement Value Enablement Initiate Program Change Mgmt Strategy & Program Plan Wave I Enablement Optimization - Evaluate and Refine Operating Environment: People & Org, Process & Policy, Technology, Performance Management Program & Change Mgmt: Ongoing Program Oversight, Training, Communications & Incentives AP & WCM Value Enablement Wave II Enablement Wave III Enablement Solution Deployment Services Procurement Procure-to-Pay Discount Mgmt P2P Future State Design: Org, Process & Policy, Tech, Perf. Mgmt Wave I Enablement + Invoice Automation Optimization - Evaluate and Refine Operating Environment: People & Org, Process & Policy, Technology, Performance Management Wave II Enablement Wave III Enablement Invoice Conv. Services Y3 Q4 Sourcing Supplier Management Spend Visibility Contract Management
  • 11.
  • 12. Questions © 2011 Ariba, Inc. All rights reserved.
  • 13.
  • 14. Building a Powerful Business Case: One That Resonates With All Stakeholders Fausto Jimenez – Grupo Posadas, Purchasing Director Mark Schwiebert – BP, Global Procurement Director Samantha Haynes – BB&T, SVP-ESM Business Process Manager Ben Redwine – Ariba, Ariba Commerce Services Managing Director © 2011 Ariba, Inc. All rights reserved.