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  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Accelya'Kale'Solu,ons'Limited'–'High%niche,%wide%moat%
business%at%a%reasonable%valua6on%
Arun'Gopalan'
MBA$Candidate$@$Oxford$$
Indian$Equity$Analyst$|$Investor$
'
Cell'9'+44'7546'883'484'
'
'Email'–'Arunmozhi.Gopalan@mba2014.sbs.oxford.edu'
Linkedin'9'hMps://www.linkedin.com/in/gopalanarun'
'
'
*'Disclosure'–'I'am'invested'in'Accelya'Kale'
'
'
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
Warren	
  Buffett	
  rightly	
  joked	
  –	
  “If	
  a	
  farsighted	
  capitalist	
  had	
  been	
  present	
  at	
  Kitty	
  Hawk,	
  he	
  would	
  
have	
  done	
  his	
  successors	
  a	
  huge	
  favor	
  by	
  shooting	
  Orville	
  down”.	
  Airline	
  industry	
  has	
  sucked	
  in	
  
capital	
  like	
  no	
  other	
  over	
  the	
  past	
  century	
  and	
  it	
  needs	
  another	
  $4-­‐5	
  trillion	
  of	
  new	
  capital	
  in	
  the	
  
next	
  two	
  decade	
  just	
  to	
  buy	
  aircrafts.	
  Over	
  the	
  past	
  40	
  years,	
  the	
  industry	
  has	
  been	
  able	
  to	
  
generate	
  sufficient	
  revenue	
  and	
  profit	
  only	
  to	
  pay	
  their	
  suppliers	
  and	
  service	
  debt.	
  	
  
	
  
	
  
	
  
Air	
  traffic	
  over	
  the	
  last	
  40	
  years	
  has	
  grown	
  at	
  1.5x	
  World	
  GDP	
  and	
  the	
  passenger	
  airlines	
  clocked	
  
around	
  $750	
  billion	
  in	
  revenues	
  in	
  2014.	
  In	
  spite	
  of	
  constant	
  growth	
  in	
  core	
  revenues	
  and	
  advent	
  
of	
  new	
  revenue	
  streams,	
  the	
  industry	
  has	
  not	
  been	
  able	
  to	
  generate	
  more	
  than	
  2%	
  net	
  margins	
  
over	
  a	
  long	
  period.	
  	
  
	
  
Yet,	
  there	
  is	
  no	
  denying	
  that	
  Air	
  transport	
  is	
  one	
  of	
  those	
  few	
  industries	
  that	
  have	
  radically	
  
transformed	
  the	
  world.	
  Though	
  they	
  have	
  destroyed	
  value	
  for	
  the	
  equity	
  investors,	
  they	
  have	
  
created	
  tremendous	
  value	
  for	
  the	
  consumers.	
  However,	
  now	
  with	
  more	
  than	
  75%	
  of	
  the	
  world’s	
  
airlines	
  being	
  majority	
  owned	
  by	
  the	
  private	
  sector,	
  it	
  has	
  become	
  all	
  the	
  more	
  important	
  for	
  
the	
  industry	
  to	
  generate	
  sufficient	
  ROIC	
  to	
  justify	
  retaining	
  existing	
  capital	
  and	
  attracting	
  new	
  
capital.	
  
	
  
Over	
  the	
  last	
  decade,	
  the	
  airline	
  industry	
  has	
  tremendously	
  focused	
  on	
  reducing	
  the	
  cost	
  
structure	
  and	
  gaining	
  efficiency.	
  Reduction	
  of	
  Travel	
  agent	
  (TA)	
  commissions,	
  e-­‐ticketing,	
  
global	
  alliances,	
  code	
  sharing,	
  interlining	
  are	
  some	
  of	
  them.	
  One	
  of	
  their	
  key	
  initiatives	
  has	
  
been	
  to	
  outsource	
  most	
  of	
  their	
  noncore	
  processes,	
  which	
  has	
  resulted	
  in	
  a	
  significant	
  business	
  
opportunity	
  for	
  focused	
  technology	
  solution	
  providers.	
  	
  
	
  
Accelya	
  Kale	
  is	
  one	
  such	
  vendor	
  with	
  niche	
  focus	
  on	
  the	
  airline	
  industry,	
  unique	
  business	
  
model	
  and	
  very	
  wide	
  moats.	
  It	
  stands	
  apart	
  from	
  the	
  Indian	
  IT	
  pack	
  with	
  its	
  44%	
  EBIT	
  
margins,	
  80%	
  ROE,	
  90%+	
  FCFE	
  conversion	
  and	
  85%	
  dividend	
  payout	
  ratio.	
  	
  
	
  
	
  
	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
Profit	
  centers	
  in	
  Airline	
  value	
  chain	
  
	
  
	
  
	
  
Shown	
  above	
  is	
  the	
  Air	
  travel	
  value	
  chain	
  along	
  with	
  the	
  respective	
  cost	
  of	
  capital	
  and	
  returns	
  on	
  
invested	
  capital	
  of	
  various	
  participants.	
  	
  
	
  
Very	
  surprisingly,	
  the	
  industry	
  which	
  has	
  destroyed	
  loads	
  of	
  capital	
  has	
  produced	
  two	
  centers	
  of	
  
extreme	
  profitability	
  –	
  CRS	
  /	
  GDS	
  and	
  Travel	
  agencies.	
  These	
  are	
  all	
  high-­‐niche,	
  tech-­‐oriented	
  
businesses	
  with	
  some	
  of	
  the	
  best	
  investing	
  moats.	
  
	
  
Closer	
  look	
  at	
  the	
  profit	
  centers	
  
	
  
Simply	
  put,	
  CRS	
  /	
  GDS	
  players	
  distribute	
  the	
  pricing	
  and	
  availability	
  information	
  from	
  the	
  travel	
  
providers	
  to	
  Online	
  travel	
  portals	
  (Expedia,	
  Priceline)	
  and	
  the	
  Offline	
  travel	
  agents.	
  
	
  
	
  
	
  
	
  
	
  
	
  
Airline	
  
Hotels	
  
Railway	
  Operators	
  
Car	
  Rentals	
  	
  
	
  
Travel	
  providers	
  
Distribution	
  
IT	
  Solutions	
  
Online	
  and	
  
Offline	
  Travel	
  
Agencies	
  
Consumers	
  –	
  
Retail,	
  
Corporate,	
  
Government	
  
Travel	
  Buyers	
  Travel	
  Agencies	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
CRS	
  /	
  GDS	
  industry	
  is	
  consolidated	
  among	
  3	
  players	
  –	
  Amadeus	
  IT	
  Holdings	
  SA	
  (BME:AMS),	
  
Sabre	
  (NASDAQ:SABR)	
  and	
  Travelport	
  worldwide	
  (NYSE:TVPT)	
  and	
  these	
  are	
  the	
  ones	
  who	
  are	
  
also	
  engaged	
  in	
  providing	
  various	
  IT	
  solutions	
  to	
  the	
  Airlines	
  along	
  with	
  Airline	
  owned	
  companies	
  
like	
  Lufthansa	
  systems	
  and	
  third	
  party	
  players	
  like	
  Accelya	
  Kale.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
About	
  Accelya	
  Kale	
  and	
  Accelya	
  
	
  
Accelya	
  Kale	
  Solutions	
  Limited	
  provides	
  a	
  suite	
  of	
  financial	
  and	
  business	
  intelligence	
  solutions	
  to	
  
the	
  Airlines.	
  It	
  also	
  provides	
  industry	
  solutions	
  to	
  IATA.	
  Accelya	
  Kale,	
  formerly	
  known	
  as	
  Kale	
  
Consultants	
  Limited,	
  is	
  part	
  of	
  the	
  Accelya	
  group	
  since	
  2010.	
  	
  
	
  
Accelya	
  Kale	
  (then	
  Kale	
  Consultants)	
  was	
  originally	
  promoted	
  as	
  a	
  solutions	
  provider	
  to	
  Travel,	
  
Cargo	
  and	
  Logistics	
  industry	
  by	
  Narendra	
  Kale	
  and	
  Vipul	
  Jain.	
  In	
  Sep	
  of	
  2010,	
  Accelya	
  Holdings	
  
World	
  SL	
  acquired	
  the	
  promoter’s	
  entire	
  shareholding	
  at	
  a	
  price	
  of	
  INR	
  172	
  per	
  share.	
  While	
  the	
  
purchase	
  of	
  35.61%	
  of	
  the	
  company	
  from	
  the	
  promoters	
  triggered	
  an	
  open	
  offer	
  for	
  a	
  minimum	
  
of	
  20%,	
  Accelya	
  increased	
  the	
  size	
  of	
  the	
  offer	
  to	
  34.39%,	
  thus	
  ending	
  up	
  with	
  70.17%	
  stake.	
  It	
  
further	
  bought	
  shares	
  from	
  the	
  open	
  market	
  taking	
  its	
  entire	
  holding	
  to	
  74.66%	
  in	
  the	
  company.	
  	
  
	
  
While	
  Narendra	
  Kale	
  moved	
  on	
  to	
  focus	
  on	
  the	
  Logistics	
  business	
  that	
  was	
  sold	
  by	
  Accelya	
  on	
  a	
  
slump	
  sale	
  basis,	
  Vipul	
  Jain	
  has	
  continued	
  as	
  the	
  CEO	
  of	
  the	
  company.	
  	
  
	
  
Products	
  &	
  Services	
  	
  
	
  
I	
  would	
  broadly	
  classify	
  the	
  suite	
  of	
  financial	
  and	
  industry	
  solutions	
  that	
  Accelya	
  Kale	
  provides	
  
into	
  three	
  broad	
  divisions	
  –	
  Revenue	
  Accounting,	
  Other	
  Financial	
  solutions	
  and	
  Industry	
  
solutions.	
  
	
  
	
  
	
  
	
  
IT	
  Solutions	
  to	
  
Airline	
  industry	
  
GDS	
  players	
  –	
  	
  
	
  
Amadeus	
  
Sabre	
  Travelport	
  
Airline	
  owned	
  –	
  	
  
	
  
Lufthansa	
  Systems	
  
Mercator	
  (Emirates)	
  	
  
SITA	
  (Global	
  group)	
  
Third	
  party	
  –	
  
	
  
Accelya	
  Kale	
  
NIIT	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
Revenue	
  Accounting	
  –	
  At	
  the	
  core	
  of	
  Accelya	
  Kale’s	
  success	
  
	
  
Year	
   #	
  of	
  Revenue	
  accounting	
  transactions	
  processed	
  	
  
FY	
  ’08	
  ending	
  Mar	
  2008	
   65	
  million	
  
FY	
  ’10	
  ending	
  Mar	
  2010	
   85	
  million	
  
FY	
  ’14	
  ending	
  June	
  2014	
   300	
  million	
  
	
  
Passenger	
  revenue	
  accounting	
  function	
  is	
  widely	
  acknowledged	
  as	
  a	
  complicated	
  form	
  of	
  
accounting	
  practice.	
  This	
  is	
  due	
  to	
  changing	
  revenue	
  sources,	
  evolving	
  revenue	
  recognition	
  
policies,	
  introduction	
  of	
  new	
  distribution	
  channels	
  and	
  ever-­‐changing	
  industry	
  and	
  regulatory	
  
compliance.	
  	
  
	
  
Revenue	
  accounting	
  function	
  that	
  used	
  to	
  be	
  part	
  of	
  the	
  back	
  office	
  has	
  gained	
  tremendous	
  
importance	
  lately.	
  The	
  revenue	
  accounting	
  systems	
  today	
  have	
  become	
  highly	
  robust	
  and	
  have	
  
turned	
  themselves	
  into	
  tools	
  providing	
  key	
  data	
  analytics.	
  For	
  instance,	
  today’s	
  revenue	
  
accounting	
  platforms	
  can	
  provide	
  the	
  revenue	
  number	
  by	
  schedule,	
  by	
  route,	
  by	
  type	
  of	
  aircraft,	
  
by	
  distribution	
  channel	
  and	
  by	
  ancillary	
  revenue	
  sources	
  not	
  in	
  24	
  hours	
  but	
  just	
  as	
  the	
  flight’s	
  
door	
  closes	
  to	
  takeoff.	
  It	
  would	
  not	
  be	
  an	
  overstatement	
  to	
  say	
  that	
  the	
  operational	
  decisions	
  of	
  
airlines	
  today	
  are	
  fuelled	
  by	
  the	
  enhancements	
  in	
  revenue	
  accounting	
  platforms.	
  	
  
	
  
Accelya	
  Kale	
  by	
  far	
  is	
  a	
  market	
  leader	
  and	
  a	
  pioneer	
  in	
  “Third	
  party”	
  Passenger	
  revenue	
  
accounting	
  through	
  its	
  REVERA	
  platform.	
  REVERA	
  is	
  an	
  automated	
  passenger	
  revenue	
  
accounting	
  system	
  that	
  helps	
  audit	
  and	
  verify	
  airline	
  ticket	
  revenue	
  and	
  therefore	
  provides	
  
transparency	
  to	
  revenue	
  flow,	
  trends,	
  and	
  analysis,	
  as	
  well	
  as	
  statistical	
  data	
  that	
  is	
  imperative	
  to	
  
other	
  departments	
  like	
  accounting,	
  finance,	
  and	
  marketing.	
  	
  
Majority	
  of	
  the	
  airlines	
  who	
  count	
  Accelya	
  Kale	
  as	
  a	
  vendor	
  or	
  who	
  consider	
  Accelya	
  Kale	
  for	
  its	
  
financial	
  solutions	
  do	
  so	
  for	
  Revenue	
  Accounting.	
  	
  
	
  
Other	
  Financial	
  solutions	
  –	
  The	
  cross-­‐selling	
  goody	
  bag	
  
	
  
Other	
  financial	
  solutions	
  from	
  Accelya	
  Kale	
  include	
  cost	
  management,	
  billing	
  solutions	
  and	
  
Revenue	
  Audit	
  &	
  Recovery	
  services.	
  Accelya	
  Kale	
  provides	
  these	
  services	
  through	
  Finesse	
  Suite,	
  
EverestAir,	
  eSpin	
  and	
  ZeroOcta.	
  	
  
	
  
To	
  put	
  things	
  in	
  a	
  simplified	
  manner,	
  the	
  above-­‐mentioned	
  suite	
  of	
  solutions	
  	
  
• Reduce	
  manpower	
  and	
  save	
  on	
  employee	
  costs	
  
• Improve	
  accuracy	
  of	
  data	
  
• Make	
  processes	
  more	
  efficient	
  by	
  reducing	
  the	
  time	
  involved	
  
• Improve	
  the	
  working	
  capital	
  cycle	
  management.	
  
	
  
While	
  these	
  solutions	
  have	
  their	
  standalone	
  benefits,	
  they	
  are	
  usually	
  sold	
  to	
  existing	
  REVERA	
  
clients.	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
Industry	
  Solutions	
  –	
  Strengthening	
  Accelya	
  Kale’s	
  industry	
  wide	
  reputation	
  
	
  
Accelya	
  Kale	
  partners	
  with	
  IATA	
  on	
  industry-­‐wide	
  initiatives	
  and	
  provides	
  strategic	
  solutions	
  that	
  
aim	
  to	
  transform	
  and	
  simplify	
  a	
  variety	
  of	
  airline	
  processes.	
  Two	
  of	
  the	
  company’s	
  solutions	
  
include	
  Neutral	
  Fare	
  Proration	
  (NFP)	
  and	
  Simplified	
  Interline	
  Settlement	
  (SIS).	
  	
  
Neutral	
  Fare	
  Proration	
  
When	
  a	
  passenger’s	
  itinerary	
  requires	
  service	
  from	
  multiple	
  airlines	
  that	
  have	
  commercial	
  
agreement	
  between	
  them,	
  the	
  fares	
  need	
  to	
  be	
  prorated	
  accordingly.	
  Also,	
  the	
  cycle	
  of	
  billing,	
  
evaluation,	
  rejection,	
  re-­‐evaluation,	
  re-­‐rejection	
  and	
  final	
  settlement	
  between	
  airlines	
  had	
  to	
  be	
  
simplified.	
  IATA	
  introduced	
  standards	
  towards	
  this	
  initiative	
  and	
  Accelya	
  Kale’s	
  APEX	
  engine	
  is	
  at	
  
the	
  heart	
  of	
  this	
  industry-­‐wide	
  proration	
  practice.	
  	
  
	
  
As	
  a	
  part	
  of	
  the	
  NFP	
  process,	
  APEX®	
  accurately	
  prorates	
  more	
  than	
  3	
  million	
  transactions	
  per	
  
month	
  to	
  over	
  35	
  airlines.	
  
	
  
Simplified	
  Interline	
  Settlement	
  
IATA	
  had	
  removed	
  the	
  usage	
  of	
  paper	
  through	
  various	
  initiatives	
  like	
  e	
  ticketing,	
  e-­‐freight	
  and	
  
paperless	
  clearing-­‐house.	
  However,	
  the	
  interline	
  billing	
  and	
  settlement	
  process	
  is	
  still	
  using	
  
legacy	
  paper-­‐based	
  processes.	
  The	
  SIS	
  Project	
  will	
  enable	
  revenue	
  accounting	
  and	
  interline	
  
settlement	
  to	
  be	
  simpler,	
  cheaper	
  and	
  paperless.	
  
And	
  when	
  fully	
  implemented,	
  this	
  project	
  will	
  take	
  away	
  160	
  tones	
  of	
  invoices	
  and	
  supporting	
  
documents	
  that	
  are	
  shipped	
  around	
  the	
  world.	
  This	
  will	
  also	
  result	
  in	
  savings	
  of	
  $450	
  -­‐	
  $700	
  
million	
  through	
  the	
  elimination	
  of	
  paper,	
  mail	
  charges,	
  courier	
  fees,	
  lost	
  documents	
  and	
  process	
  
inefficiencies.	
  	
  
Accelya	
  Kale	
  is	
  the	
  primary	
  technology	
  supplier	
  for	
  this	
  initiative	
  and	
  is	
  being	
  paid	
  on	
  a	
  cost	
  
recovery	
  basis.	
  
Business	
  Model	
  
Delivery	
  Model	
  
Accelya	
  Kale	
  delivers	
  its	
  suite	
  of	
  services	
  through	
  two	
  models	
  –	
  Outsourced	
  service	
  model	
  and	
  
Managed	
  hosting	
  model.	
  Outsourced	
  service	
  model	
  offers	
  outsourced	
  services	
  on	
  the	
  REVERA	
  
platform	
  and	
  combines	
  domain	
  expertise	
  with	
  service	
  orientation	
  (as	
  per	
  SLAs).	
  The	
  company	
  
takes	
  complete	
  accountability	
  of	
  accuracy,	
  timeliness	
  and	
  completeness	
  of	
  data.	
  
For	
  customers	
  who	
  do	
  not	
  wish	
  to	
  outsource,	
  but	
  use	
  the	
  platform	
  in-­‐house,	
  the	
  company	
  offers	
  
Managed	
  Hosting	
  model.	
  A	
  majority	
  of	
  the	
  contracts	
  however	
  are	
  based	
  on	
  outsourced	
  service	
  
model.	
  	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
Annuity	
  revenue	
  stream	
  
	
  
Irrespective	
  of	
  delivery	
  model,	
  for	
  majority	
  of	
  the	
  products,	
  the	
  clients	
  are	
  billed	
  on	
  a	
  “One-­‐time	
  
implementation	
  charge	
  +	
  Annual	
  outsourcing	
  service	
  fee”.	
  Majority	
  of	
  the	
  services	
  are	
  signed	
  
on	
  a	
  5-­‐year	
  contract	
  with	
  severe	
  termination	
  charges.	
  For	
  instance	
  –	
  In	
  Dec	
  of	
  2013,	
  Accelya	
  Kale	
  
has	
  recognized	
  INR	
  15.72	
  Crore	
  on	
  account	
  of	
  contract	
  termination	
  by	
  one	
  of	
  its	
  large	
  clients.	
  	
  
The	
  annual	
  service	
  fee	
  is	
  a	
  variable	
  fee	
  on	
  a	
  per-­‐transaction	
  basis	
  for	
  the	
  service	
  outsourced.	
  
This	
  fee	
  includes	
  all	
  ongoing	
  costs	
  associated	
  with	
  hardware,	
  software,	
  data	
  centers,	
  network,	
  
maintenance,	
  skilled	
  resources,	
  quality	
  control	
  etc….	
  The	
  per-­‐transaction	
  unit	
  fee	
  is	
  usually	
  
negotiated	
  on	
  the	
  scope	
  of	
  the	
  service,	
  level	
  of	
  automation	
  required,	
  business	
  complexity,	
  data	
  
analytics	
  required	
  and	
  the	
  volumes.	
  	
  
OPEX	
  based	
  model,	
  not	
  CAPEX	
  based	
  
This	
  way	
  of	
  service	
  delivery	
  on	
  a	
  “per-­‐transaction”	
  model	
  on	
  5-­‐year	
  contracts	
  
• Requires	
  no	
  large	
  up-­‐front	
  investment	
  from	
  the	
  Airline	
  making	
  them	
  more	
  forth	
  coming	
  
for	
  a	
  transition	
  
• Creates	
  Annuity	
  based	
  revenue	
  stream	
  with	
  very	
  high	
  revenue	
  visibility	
  for	
  Accelya	
  Kale	
  
• Makes	
  the	
  customers	
  extremely	
  sticky,	
  effectively	
  giving	
  sufficient	
  time	
  to	
  lock	
  them	
  in	
  
with	
  REVERA	
  and	
  then	
  cross	
  selling	
  them	
  with	
  their	
  other	
  solutions.	
  	
  
Understanding	
  Accelya	
  Kale’s	
  value	
  proposition	
  
To	
  quantify	
  Accelya	
  Kale’s	
  value	
  proposition,	
  consider	
  an	
  airline	
  that	
  outsources	
  its	
  passenger	
  
revenue	
  accounting	
  function	
  along	
  with	
  credit	
  card	
  billing	
  and	
  proration	
  on	
  a	
  5-­‐year	
  contract	
  to	
  
Accelya	
  Kale.	
  The	
  airline	
  has	
  $2bn	
  in	
  annual	
  revenues	
  and	
  the	
  outsourced	
  SLA	
  is	
  for	
  processing	
  5	
  
million	
  transactions	
  annually	
  including	
  significant	
  code	
  sharing	
  and	
  interlining	
  transactions,	
  
which	
  push	
  the	
  per-­‐transaction	
  cost	
  upwards.	
  
By	
  outsourcing	
  to	
  Accelya	
  Kale,	
  the	
  above-­‐mentioned	
  airline	
  will	
  have	
  significant	
  cost	
  savings	
  to	
  
generate	
  ROI	
  of	
  98%	
  and	
  a	
  risk-­‐adjusted	
  ROI	
  of	
  around	
  77%.	
  Major	
  portion	
  of	
  the	
  cost	
  savings	
  
to	
  the	
  client	
  were	
  in	
  the	
  form	
  of	
  elimination	
  of	
  payroll	
  accounts	
  worth	
  $31.5	
  Mn	
  over	
  the	
  5-­‐year	
  
period.	
  The	
  following	
  data	
  is	
  from	
  a	
  Forrester	
  consulting	
  study	
  in	
  2009	
  and	
  paid	
  by	
  Accelya	
  Kale.	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
While	
  total	
  costs	
  to	
  the	
  airline	
  include	
  one-­‐off	
  and	
  non-­‐revenue	
  items	
  like	
  staff	
  redeployment	
  
costs,	
  revenue	
  flow	
  to	
  Accelya	
  Kale	
  for	
  a	
  suite	
  of	
  Revenue	
  accounting	
  +	
  Proration	
  +	
  Credit	
  card	
  
billing	
  will	
  be	
  to	
  the	
  tune	
  of	
  $1.3	
  Mn	
  during	
  the	
  implementation	
  phase	
  (Approx	
  8	
  months)	
  
and	
  around	
  $3	
  Mn	
  annually	
  during	
  the	
  5	
  year	
  contract	
  period.	
  	
  
	
  
Investment	
  Rationale	
  
	
  
Accelya	
  Kale’s	
  parentage	
  	
  
	
  
	
  
FY	
  10	
   FY	
  14	
  
Sales	
   169.25	
   321.53	
  
EBITDA	
   43.26	
   141.36	
  
EBITDA	
  Margin	
  (in	
  %)	
   25.56	
   43.96	
  
PAT	
   26.03	
   86.19	
  
PAT	
  Margin	
  (in	
  %)	
  	
   15.38	
   26.81	
  
ROE	
  (in	
  %)	
   21.00	
   79	
  
	
  
IATA	
  started	
  a	
  settlement	
  service	
  between	
  airlines	
  and	
  travel	
  agents	
  called	
  “	
  Bank	
  Settlement	
  
Processing”	
  or	
  BSP.	
  With	
  this	
  service,	
  the	
  airline	
  gets	
  payment	
  for	
  all	
  tickets	
  sold	
  by	
  hundreds	
  of	
  
travel	
  agents	
  as	
  a	
  single	
  cheque	
  every	
  month.	
  Similarly,	
  travel	
  agents	
  need	
  to	
  pay	
  a	
  single	
  cheque	
  
for	
  their	
  dues	
  to	
  all	
  airlines.	
  BSP	
  does	
  the	
  work	
  of	
  settling	
  the	
  accounts	
  of	
  the	
  travel	
  agents	
  on	
  one	
  
hand	
  and	
  airlines	
  on	
  the	
  other.	
  Accelya	
  is	
  the	
  global	
  leader	
  today	
  with	
  presence	
  across	
  more	
  than	
  
100	
  countries	
  and	
  settling	
  more	
  than	
  180	
  million	
  tickets	
  annually	
  (40%	
  of	
  the	
  agent	
  ticket	
  
sales).	
  
	
  
While	
  the	
  then	
  Accelya	
  Kale	
  was	
  already	
  on	
  a	
  stronger	
  footing	
  in	
  Revenue	
  accounting	
  and	
  had	
  
more	
  than	
  90%	
  of	
  revenue	
  coming	
  from	
  annuity	
  streams,	
  Accelya	
  successfully	
  leveraged	
  the	
  
combined	
  potential	
  by	
  
• Removing	
  business	
  verticals	
  such	
  as	
  consulting,	
  Travel	
  solutions	
  and	
  Logistics	
  bringing	
  the	
  
entire	
  focus	
  on	
  the	
  Airline	
  industry	
  
• Phasing	
  out	
  licensed	
  delivery	
  model	
  and	
  strongly	
  pushing	
  for	
  “Pay-­‐per-­‐use”	
  model	
  
• Cross	
  selling	
  Accelya	
  Kale’s	
  services	
  to	
  its	
  clients,	
  thereby	
  significantly	
  reducing	
  marketing	
  
expenses	
  
• Bringing	
  in	
  better	
  business	
  practices	
  and	
  transparency	
  (Big	
  4	
  Auditing	
  firm,	
  increasing	
  
dividend	
  payout,	
  conservative	
  accounting	
  measures)	
  
Consolidated	
  industry	
  segmentation	
  
	
  
Company	
   Core	
  IT	
  Offering	
  /	
  Strength	
   Other	
  offerings	
  
Amadeus	
  IT	
  Systems	
   Sales	
  &	
  Reservation	
   Ticketing,	
  Pricing,	
  Revenue	
  
accounting	
  
Lufthansa	
  Systems	
   Consulting,	
  Marketing	
  &	
  Sales,	
  Revenue	
  
Accounting	
  
MRO,	
  In-­‐flight	
  entertainment	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
Emirates	
  –	
  Mercator	
   Revenue	
  accounting,	
  Passenger	
  solutions	
   Loyalty,	
  Safety,	
  CRM	
  
Accelya	
   Billing	
  and	
  Settlement	
  processing	
   Card	
  management,	
  Refund	
  
management	
  
Accelya	
  Kale	
   Financial	
  -­‐	
  Revenue	
  accounting	
   Cost	
  management,	
  Audit	
  &	
  
Revenue	
  recovery,	
  Proration	
  
Navitaire	
  
(Accenture)	
  
Reservation,	
  Ancillary	
  revenue	
   Merchandising,	
  Revenue	
  
accounting	
  
	
  
While	
  there	
  are	
  several	
  players	
  who	
  provide	
  IT	
  solutions	
  to	
  the	
  Airline	
  industry,	
  these	
  service	
  
providers	
  are	
  consolidated	
  by	
  the	
  type	
  of	
  functional	
  areas	
  they	
  target.	
  Majority	
  of	
  the	
  stronger	
  
players	
  target	
  one	
  or	
  two	
  core	
  functions	
  and	
  build	
  their	
  product	
  portfolio	
  around	
  them.	
  These	
  
players	
  are	
  mostly	
  the	
  early	
  movers	
  and	
  most	
  of	
  the	
  targeted	
  functional	
  areas	
  are	
  consolidated	
  
among	
  3	
  or	
  4	
  players.	
  	
  	
  
	
  
For	
  instance,	
  Amadeus	
  and	
  Navitaire	
  dominate	
  the	
  Sales	
  &	
  reservation	
  systems	
  while	
  Lufthansa,	
  
Mercator	
  and	
  Accelya	
  Kale	
  dominate	
  the	
  financial	
  solutions	
  domain.	
  	
  
	
  
Most	
  of	
  these	
  core	
  offering	
  are	
  offered	
  on	
  a	
  5	
  year	
  to	
  15	
  year	
  contract	
  basis	
  with	
  a	
  severe	
  
termination	
  clause,	
  creating	
  natural	
  barriers	
  to	
  entry	
  for	
  other	
  players.	
  Though	
  being	
  the	
  largest	
  
IT	
  solution	
  provider	
  to	
  the	
  Airline	
  industry,	
  Amadeus	
  has	
  been	
  able	
  to	
  add	
  just	
  4	
  clients	
  to	
  its	
  
Passenger	
  Revenue	
  accounting	
  suite	
  since	
  launch	
  in	
  mid	
  2012,	
  two	
  of	
  them	
  being	
  launch	
  clients.	
  
	
  
Large	
  market	
  for	
  Revenue	
  Accounting	
  	
  
	
  
The	
  market	
  for	
  revenue	
  accounting	
  outsourcing	
  solutions	
  continues	
  to	
  grow	
  positively.	
  The	
  
International	
  Air	
  Transport	
  Association	
  (IATA)	
  counts	
  240	
  airlines	
  as	
  members,	
  about	
  84	
  percent	
  
of	
  total	
  air	
  traffic.	
  Approximately	
  25	
  percent	
  of	
  their	
  members	
  are	
  low-­‐cost	
  airlines.	
  
	
  
Currently,	
  there	
  are	
  around	
  50	
  carriers	
  with	
  outsourced	
  revenue	
  systems,	
  leaving	
  around	
  200	
  
as	
  potential	
  targets	
  for	
  outsourcing.	
  It	
  is	
  estimated	
  that	
  annually,	
  10–15	
  carriers	
  outsource	
  all	
  
or	
  part	
  of	
  their	
  revenue	
  accounting	
  systems.	
  With	
  well	
  over	
  50	
  percent	
  of	
  the	
  market	
  working	
  on	
  
a	
  legacy	
  platform,	
  there	
  is	
  a	
  large	
  opportunity	
  for	
  outsourcing	
  among	
  large	
  carriers	
  particularly	
  in	
  
North	
  American	
  and	
  Asia	
  Pacific	
  regions	
  with	
  specific	
  segment	
  opportunity	
  in	
  Europe,	
  especially	
  
among	
  emerging	
  carriers.	
  
	
  
Immense	
  cross-­‐selling	
  opportunity	
  with	
  a	
  widening	
  portfolio	
  	
  
	
  
	
  	
   	
  	
   	
  Recent	
  10	
  contract	
  wins	
   Existing	
  Client?	
  
Timeline	
   Airline	
   Solution	
   Accelya	
  Kale	
   Accelya	
  
Feb-­‐15	
   Air	
  Namibia	
   FinesseCost	
  and	
  Finesse	
  FPS	
   Yes	
  -­‐	
  REVERA	
  PRA	
   Vivaldi,	
  eSmash	
  
Sep-­‐14	
   Vueling	
   REVERA	
  NEXT	
   Interline	
  billing	
   Vivaldi	
  
Jul-­‐14	
   GoAir	
   REVERA	
  NEXT	
   	
  	
   	
  	
  
Mar-­‐14	
   Bangkok	
  Airways	
   REVERA	
  NEXT,	
  Finesse	
  MBS,	
  Sales	
  Audit	
   	
  	
   	
  	
  
Nov-­‐13	
  
Hawaiian	
  
Airlines	
   REVERA	
  	
   APEX	
   	
  	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
Sep-­‐13	
   Flybe	
   FinesseMBS	
   	
  	
   	
  	
  
Jul-­‐13	
   Garuda	
   Fare	
  Management	
   	
  	
   	
  	
  
Jun-­‐13	
   Air	
  Seychelles	
   REVERA,	
  FinesseMBS	
   PRA	
  to	
  Etihad	
   	
  	
  
Feb-­‐13	
   bmiRegional	
   REVERA,	
  Vivaldi,	
  Mozart	
   PRA	
  client	
   	
  	
  
Jan-­‐13	
   Thai	
  Airways	
   REVERA	
  	
   	
  	
   	
  	
  
	
  
IT	
  solutions	
  to	
  the	
  airline	
  industry	
  can	
  be	
  split	
  across	
  functional	
  points	
  –	
  Operational	
  solutions,	
  
Financial	
  Solutions,	
  CRM	
  solutions,	
  Safety	
  solutions,	
  Entertainment	
  solutions,	
  Marketing	
  &	
  Sales	
  
solutions	
  etc….	
  Accelya	
  Kale	
  is	
  today	
  present	
  in	
  the	
  Financial	
  solutions	
  space	
  and	
  it	
  wants	
  to	
  
become	
  a	
  leader	
  in	
  providing	
  integrated	
  suite	
  of	
  financial	
  and	
  business	
  intelligence	
  solutions	
  
to	
  the	
  industry.	
  	
  
	
  
There	
  is	
  enough	
  scope	
  to	
  come	
  out	
  with	
  new	
  suite	
  of	
  financial	
  solutions	
  and	
  cross-­‐sell	
  them	
  to	
  
their	
  existing	
  client	
  base.	
  In	
  2010,	
  by	
  and	
  large	
  Accelya	
  Kale’s	
  IT	
  solutions	
  to	
  airlines	
  included	
  
only	
  REVERA	
  (Revenue	
  Accounting)	
  and	
  ZeroOcta	
  (Audit	
  and	
  Revenue	
  recovery).	
  However,	
  over	
  
the	
  last	
  4	
  years,	
  Accelya	
  Kale	
  has	
  launched	
  4	
  new	
  suites	
  (FinesseCost,	
  Finesse	
  MBS,	
  EverestAir,	
  
eSpin)	
  targeting	
  cost	
  management,	
  working	
  capital	
  management,	
  and	
  invoice	
  &	
  billing	
  
management	
  solutions	
  and	
  1	
  extension	
  suite	
  (REVERA	
  NEXT).	
  
	
  
Accelya	
  Kale	
  has	
  the	
  ability	
  to	
  come	
  out	
  with	
  new	
  set	
  of	
  solutions	
  and	
  also	
  sell	
  them	
  to	
  its	
  existing	
  
clients.	
  	
  
	
  
LCCs	
  and	
  new	
  airlines	
  driving	
  growth	
  for	
  Third	
  party	
  PRA	
  
	
  
	
  
	
  
Smaller	
  airlines	
  and	
  new	
  entrants	
  have	
  generally	
  outsourced	
  large	
  parts	
  of	
  their	
  revenue	
  
accounting	
  systems	
  by	
  either	
  starting	
  with	
  an	
  outsourcing	
  provider	
  or	
  migrating	
  after	
  three	
  or	
  
four	
  years	
  of	
  operation.	
  Small,	
  mid-­‐sized,	
  and	
  new	
  carriers	
  have	
  less	
  complex	
  needs,	
  limited	
  
CapEx	
  budgets,	
  and	
  less	
  sophisticated	
  IT	
  departments.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
As	
  a	
  result,	
  it	
  is	
  increasingly	
  becoming	
  the	
  norm	
  to	
  outsource	
  revenue	
  accounting	
  to	
  a	
  third-­‐party	
  
provider.	
  Many	
  new	
  carriers	
  have	
  leapfrogged	
  old	
  technology	
  and	
  processes	
  by	
  outsourcing	
  large	
  
parts	
  of	
  the	
  revenue	
  accounting	
  operation.	
  
	
  
3	
  (GoAir,	
  Vueling,	
  Bangkok	
  Airways)	
  of	
  the	
  last	
  4	
  airlines	
  that	
  have	
  opted	
  for	
  Accelya	
  Kale’s	
  
PRA	
  are	
  low	
  cost	
  airlines	
  or	
  regional	
  airlines.	
  India’s	
  latest	
  airline	
  Vistara	
  has	
  directly	
  
outsourced	
  its	
  PRA	
  function	
  to	
  Amadeus.	
  
Legacy	
  airlines	
  to	
  tip-­‐out	
  of	
  Sunk	
  cost	
  psychology	
  sooner	
  or	
  later	
  	
  
	
  
	
  
International	
  traffic	
  	
  
	
  
Rank	
  	
   Airline	
  
	
  	
  	
  	
  	
  
Thousands	
   PRA	
  
1	
   Ryanair	
   81,395	
   -­‐	
  
2	
   easyJet	
   52,787	
   In-­‐house	
  
3	
   Lufthansa	
   50,739	
   Lufthansa	
  owned	
  Sirax	
  
4	
   Emirates	
   43,335	
   Emirates	
  owned	
  Mercator	
  
5	
   British	
  Airways	
   33,803	
   Amadeus	
  
6	
   Air	
  France	
   33,118	
   Lufthansa	
  owned	
  Sirax	
  
7	
   Turkish	
  Airlines	
   27,407	
   Accelya	
  Kale	
  
8	
   KLM	
   26,581	
   Lufthansa	
  owned	
  Sirax	
  
9	
   United	
  Airlines	
   25,002	
   United	
  Airines	
  –	
  WNS	
  
10	
   Delta	
  Air	
  Lines	
   23,086	
   In-­‐house	
  
	
   	
   	
   	
  
	
  
Domestic	
  traffic	
  
	
  Rank	
  	
   Airline	
   Thousands	
   PRA	
  
1	
   Southwest	
  Airlines	
   115,323	
   In-­‐house	
  
2	
   Delta	
  Air	
  Lines	
   97,550	
   In-­‐house	
  
3	
  
China	
  Southern	
  
Airlines	
   84,164	
   In-­‐house	
  
4	
   United	
  Airlines	
   65,159	
   United	
  Airines	
  –	
  WNS	
  
5	
   American	
  Airlines	
   65,104	
   In-­‐house	
  
6	
   China	
  Eastern	
  Airlines	
  	
   52,536	
   In-­‐house	
  
7	
   US	
  Airways	
   50,157	
   In-­‐house	
  
8	
   Air	
  China	
   44,945	
   In-­‐house	
  
9	
   All	
  Nippon	
  Airways	
   38,921	
   Lufthansa	
  owned	
  Sirax	
  
10	
   Qantas	
  Airways	
   35,085	
   In-­‐house	
  
	
  
Lack	
  of	
  both	
  OpEx	
  and	
  CapEx	
  dollars	
  has	
  made	
  it	
  difficult	
  for	
  older,	
  established	
  airlines	
  to	
  replace	
  
or	
  upgrade	
  their	
  legacy	
  platforms.	
  These	
  systems,	
  many	
  of	
  which	
  were	
  developed	
  internally	
  by	
  
each	
  carrier,	
  are	
  people-­‐intensive	
  and	
  lack	
  automation.	
  In	
  general,	
  large	
  global	
  airlines	
  have	
  
chosen	
  to	
  retain	
  their	
  legacy	
  revenue	
  accounting	
  systems,	
  upgrading	
  and	
  adding	
  new	
  capabilities	
  
as	
  needed.	
  	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
Some	
  of	
  the	
  hindrances	
  to	
  move	
  off	
  legacy	
  systems	
  include	
  the	
  complexity	
  to	
  migrate	
  from	
  
existing	
  systems	
  and	
  constraints	
  from	
  an	
  internal	
  labor	
  standpoint	
  that	
  restrict	
  the	
  move	
  to	
  
outsourcing.	
  	
  
Large	
  airlines	
  that	
  have	
  heavily	
  invested	
  in	
  legacy	
  systems	
  over	
  the	
  years	
  have	
  a	
  higher	
  tipping	
  
point	
  than	
  their	
  smaller	
  counterparts.	
  Those	
  who	
  have	
  decided	
  to	
  outsource	
  early	
  in	
  the	
  history	
  
of	
  their	
  airlines	
  cite	
  savings	
  of	
  25	
  to	
  30	
  percent,	
  compared	
  to	
  running	
  legacy	
  system.	
  
Deep	
  domain	
  expertise	
  and	
  IATA	
  affiliation	
  
	
  
If	
  you	
  look	
  at	
  the	
  successful	
  IT	
  solutions	
  provider	
  to	
  the	
  Airline	
  industry,	
  all	
  of	
  them	
  have	
  a	
  strong	
  
base	
  from	
  which	
  they	
  service.	
  Amadeus	
  and	
  Sabre	
  Corp	
  are	
  global	
  leaders	
  in	
  providing	
  GDS	
  
services	
  and	
  have	
  been	
  working	
  with	
  Airlines	
  for	
  more	
  than	
  3	
  decades	
  now.	
  Lufthansa	
  Systems	
  
and	
  Mercator	
  are	
  owned	
  by	
  two	
  prominent	
  airlines	
  that	
  can	
  influence	
  other	
  airlines	
  from	
  their	
  
geography	
  and	
  their	
  airline	
  partners.	
  	
  
	
  
In	
  case	
  of	
  Accelya	
  Kale,	
  its	
  affiliation	
  with	
  IATA	
  and	
  being	
  the	
  handpicked	
  technology	
  partner	
  
for	
  industry	
  initiatives	
  like	
  First	
  &	
  Final	
  and	
  Simplified	
  Interline	
  Settlement	
  (SIS)	
  provides	
  
considerable	
  strength	
  and	
  merit	
  to	
  its	
  offerings.	
  Its	
  parent	
  Accelya	
  also	
  wields	
  considerable	
  
influence	
  in	
  the	
  industry	
  through	
  its	
  3-­‐decade	
  of	
  providing	
  BSP	
  services	
  to	
  airlines.	
  These	
  
decade	
  long	
  relationships	
  and	
  working	
  with	
  the	
  Industry	
  regulator	
  puts	
  Accelya	
  Kale	
  in	
  spotlight	
  
and	
  makes	
  it	
  a	
  top	
  choice	
  for	
  outsourcing.	
  	
  
	
  
Robust	
  profitability	
  with	
  High	
  cash	
  conversion	
  
	
  
	
  
Working	
  Capital	
  
(in	
  Cr)	
   DSO	
  (Days)	
  
EBIT	
  Margin	
  
(%)	
   ROE	
  (%)	
   FCF	
  /	
  NI	
  (%)	
  
FY	
  14	
   1.5	
   43.26	
   40.32	
   79	
   91.5	
  
FY	
  13	
   2	
   39.49	
   40.06	
   83	
   84.2	
  
FY	
  12	
   75	
   50.62	
   26.33	
   30	
   52	
  
FY	
  11*	
   98	
   54.62	
   23	
   15	
   30	
  
FY	
  10	
   61	
   94.84	
   17	
   22	
   60	
  
*	
  =	
  Values	
  are	
  for	
  15	
  months	
  ending	
  June	
  2011	
  
	
   	
  	
  
Visible	
  revenue	
  trends,	
  favorable	
  employee	
  cost	
  arbitrage,	
  high	
  stickiness	
  among	
  clients,	
  high	
  
barriers	
  to	
  entry	
  for	
  new	
  players	
  and	
  non-­‐discretionary	
  nature	
  of	
  service	
  all	
  combine	
  together	
  to	
  
create	
  a	
  high	
  quality	
  business	
  that	
  tops	
  the	
  Indian	
  IT	
  pack	
  on	
  various	
  profitability	
  and	
  cash	
  
generation	
  metrics.	
  	
  
	
  
IT	
  companies	
  typically	
  generate	
  significant	
  cash	
  flows.	
  Since	
  the	
  asset	
  turnover	
  in	
  the	
  business	
  is	
  
high,	
  capex	
  requirements	
  are	
  small	
  and	
  sometimes	
  NIL.	
  Hence,	
  capital	
  allocation	
  assumes	
  key	
  
importance	
  and	
  Accelya	
  Kale	
  has	
  an	
  impeccable	
  3-­‐Year	
  Average	
  Dividend	
  payout	
  ratio	
  of	
  
100%.	
  	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
The	
  management	
  of	
  Accelya	
  Kale	
  has	
  a	
  clear	
  vision	
  of	
  focusing	
  on	
  the	
  financial	
  solutions	
  and	
  
Analytics	
  suite	
  and	
  I	
  do	
  not	
  expect	
  them	
  to	
  push	
  for	
  inorganic	
  growth.	
  Hence,	
  I	
  expect	
  the	
  current	
  
dividend	
  payout	
  ratio	
  of	
  85%	
  to	
  continue,	
  effectively	
  producing	
  a	
  dividend	
  yield	
  of	
  5.3%	
  at	
  the	
  
current	
  prices.	
  	
  
	
  
Valuation	
  
	
  
Valuation	
  by	
  DCF	
  
Accelya	
  Kale	
  has	
  excellent	
  earnings	
  visibility	
  and	
  FCF	
  generation	
  due	
  to	
  the	
  long-­‐term	
  duration	
  of	
  
its	
  contracts	
  and	
  to	
  the	
  business	
  model	
  based	
  on	
  transactions	
  and	
  not	
  prices.	
  Hence,	
  DCF	
  
approach	
  to	
  valuation	
  is	
  the	
  most	
  appropriate.	
  	
  
My	
  conservatively	
  approached	
  DCF	
  model	
  gives	
  a	
  fair	
  value	
  of	
  INR	
  1364	
  (Upside	
  of	
  47%).	
  Cost	
  
of	
  Equity	
  is	
  assumed	
  at	
  12.5%,	
  10-­‐Year	
  CAGR	
  growth	
  is	
  assumed	
  at	
  10.9%	
  and	
  a	
  growth	
  to	
  
infinity	
  is	
  assumed	
  at	
  2%.	
  	
  
Valuation	
  by	
  Acquisition	
  Multiple	
  
There	
  have	
  been	
  rumors	
  around	
  Accelya	
  Kale	
  being	
  an	
  acquisition	
  target	
  for	
  a	
  long	
  time	
  now.	
  
While	
  the	
  management	
  had	
  rejected	
  this	
  story,	
  I	
  believe	
  that	
  Accelya	
  Kale	
  would	
  continue	
  to	
  be	
  a	
  
prime	
  target	
  for	
  delisting	
  and/or	
  acquisition.	
  
The	
  Spanish	
  parent	
  of	
  Accelya	
  Kale	
  is	
  in	
  turn	
  owned	
  by	
  Paris	
  based	
  Chequers	
  Capital,	
  a	
  specialist	
  
in	
  MBO,	
  LBO	
  and	
  Spin	
  Off	
  investing.	
  Considering	
  that	
  Chqeuers	
  Capital	
  made	
  the	
  investment	
  in	
  
Accelya	
  Kale’s	
  parent	
  in	
  2008,	
  it	
  is	
  time	
  for	
  the	
  particular	
  fund	
  to	
  harvest	
  its	
  investment.	
  While	
  it	
  
makes	
  sense	
  for	
  Chequers	
  capital	
  to	
  sell	
  the	
  entire	
  Accelya	
  group,	
  delisting	
  of	
  Accelya	
  Kale	
  and	
  
then	
  a	
  sell	
  off	
  cannot	
  be	
  ruled	
  out.	
  
The	
  Indian	
  Midcap	
  IT	
  basket	
  trades	
  at	
  an	
  EV/Sales	
  multiple	
  of	
  around	
  2.3x	
  and	
  the	
  Big	
  5	
  trade	
  at	
  
an	
  EV/Sales	
  multiple	
  of	
  around	
  3x.	
  However,	
  niche,	
  high	
  margin	
  companies	
  with	
  differentiated	
  
business	
  models	
  such	
  as	
  eClerx	
  and	
  Persistent	
  Systems	
  trade	
  at	
  a	
  premium	
  with	
  EV/Sales	
  
multiple	
  of	
  around	
  4x.	
  Assuming	
  an	
  acquisition	
  scenario,	
  I	
  believe	
  Accelya	
  Kale	
  can	
  command	
  a	
  
significant	
  premium	
  and	
  will	
  have	
  no	
  problems	
  attracting	
  suitors	
  at	
  a	
  valuation	
  range	
  of	
  7x	
  to	
  8x	
  
EV/Sales	
  (The	
  recently	
  announced	
  Panaya	
  deal	
  is	
  valued	
  at	
  6x	
  EV/Sales).	
  Such	
  valuation	
  range	
  
for	
  Accelya	
  Kale	
  would	
  imply	
  a	
  share	
  price	
  target	
  range	
  of	
  INR	
  1504	
  –	
  INR	
  1716	
  (Upside	
  of	
  63%	
  
to	
  86%).	
  
Target	
  &	
  Conclusion	
  
	
  
Accelya	
  Kale	
  is	
  an	
  IT	
  solutions	
  provider	
  focusing	
  on	
  a	
  highly	
  niche	
  segment	
  (Financial	
  solutions)	
  
in	
  a	
  particular	
  industry	
  (Airline	
  &	
  Cargo).	
  Any	
  high	
  niche	
  business	
  is	
  susceptible	
  to	
  concerns	
  
around	
  the	
  opportunity	
  size	
  &	
  growth	
  and	
  this	
  is	
  true	
  in	
  case	
  of	
  Accelya	
  Kale	
  too.	
  There	
  is	
  today	
  
a	
  strong	
  perception	
  around	
  Accelya	
  Kale	
  that	
  it	
  will	
  not	
  witness	
  any	
  revenue	
  growth	
  in	
  the	
  
future.	
  A	
  lot	
  of	
  these	
  perceptions	
  seem	
  to	
  be	
  built	
  around	
  incorrect	
  perceptions	
  of	
  industry	
  and	
  	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Arunmozhi.Gopalan@mba2014.sbs.oxford.edu	
  
	
  
	
  
opportunity	
  size.	
  The	
  closed-­‐management	
  and	
  a	
  flat	
  revenue	
  growth	
  in	
  FY	
  14	
  over	
  FY	
  13	
  only	
  
help	
  these	
  perceptions	
  get	
  stronger.	
  
	
  
However,	
  as	
  mentioned	
  in	
  the	
  rationale	
  above,	
  I	
  strongly	
  believe	
  that	
  growth	
  will	
  come	
  back	
  to	
  
the	
  company.	
  And	
  as	
  one	
  of	
  my	
  friends	
  recalled	
  about	
  Munger,	
  this	
  is	
  more	
  a	
  lumpy	
  15%	
  growth	
  
story	
  than	
  a	
  smooth	
  12%.	
  Airline	
  industry’s	
  organic	
  growth	
  itself	
  is	
  expected	
  to	
  be	
  around	
  6%	
  -­‐	
  
7%	
  and	
  though	
  the	
  DCF	
  model	
  builds	
  in	
  11%	
  growth	
  expectations,	
  it	
  can	
  be	
  much	
  better.	
  	
  
	
  
Keeping	
  growth	
  aside,	
  Accelya	
  Kale	
  is	
  a	
  very	
  high	
  quality	
  business	
  with	
  wide	
  moats,	
  sticky	
  
business	
  model,	
  EBIT	
  margins	
  of	
  44%,	
  ROE	
  of	
  80%,	
  FCF/NI	
  of	
  90%+	
  and	
  a	
  Dividend	
  payout	
  
ratio	
  of	
  85%.	
  The	
  equity	
  return	
  generated	
  by	
  Accelya	
  Kale	
  is	
  next	
  only	
  to	
  Colgate	
  Palmolive	
  and	
  
HUL	
  and	
  I	
  expect	
  the	
  performance	
  to	
  continue	
  aided	
  by	
  high	
  cash	
  generation	
  and	
  dividend	
  
payout.	
  	
  
	
  
At	
  the	
  current	
  market	
  price	
  of	
  INR	
  923.25	
  and	
  a	
  divided	
  yield	
  of	
  5.3%,	
  Accelya	
  Kale	
  is	
  an	
  
extremely	
  high	
  quality	
  business	
  worth	
  buying	
  into	
  at	
  a	
  reasonable	
  valuation.	
  I	
  expect	
  growth	
  
to	
  come	
  back	
  to	
  the	
  company	
  and	
  might	
  even	
  surprise	
  over	
  a	
  2	
  to	
  3	
  year	
  time	
  period.	
  Added	
  to	
  it,	
  
the	
  high	
  likelihood	
  of	
  the	
  company	
  or	
  the	
  group	
  being	
  acquired,	
  there	
  are	
  reasonable	
  profitable	
  
exit	
  options	
  for	
  the	
  investor.	
  In	
  line	
  with	
  my	
  DCF	
  valuation,	
  I	
  have	
  a	
  price	
  target	
  of	
  INR	
  1364	
  
(Upside	
  of	
  47%)	
  with	
  in	
  a	
  12	
  –	
  18	
  month	
  period.	
  
	
  
	
  
	
  
	
  
	
  
	
  

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Accelya kale buy

  • 1.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu                                       Accelya'Kale'Solu,ons'Limited'–'High%niche,%wide%moat% business%at%a%reasonable%valua6on% Arun'Gopalan' MBA$Candidate$@$Oxford$$ Indian$Equity$Analyst$|$Investor$ ' Cell'9'+44'7546'883'484' ' 'Email'–'Arunmozhi.Gopalan@mba2014.sbs.oxford.edu' Linkedin'9'hMps://www.linkedin.com/in/gopalanarun' ' ' *'Disclosure'–'I'am'invested'in'Accelya'Kale' ' '
  • 2.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu       Warren  Buffett  rightly  joked  –  “If  a  farsighted  capitalist  had  been  present  at  Kitty  Hawk,  he  would   have  done  his  successors  a  huge  favor  by  shooting  Orville  down”.  Airline  industry  has  sucked  in   capital  like  no  other  over  the  past  century  and  it  needs  another  $4-­‐5  trillion  of  new  capital  in  the   next  two  decade  just  to  buy  aircrafts.  Over  the  past  40  years,  the  industry  has  been  able  to   generate  sufficient  revenue  and  profit  only  to  pay  their  suppliers  and  service  debt.           Air  traffic  over  the  last  40  years  has  grown  at  1.5x  World  GDP  and  the  passenger  airlines  clocked   around  $750  billion  in  revenues  in  2014.  In  spite  of  constant  growth  in  core  revenues  and  advent   of  new  revenue  streams,  the  industry  has  not  been  able  to  generate  more  than  2%  net  margins   over  a  long  period.       Yet,  there  is  no  denying  that  Air  transport  is  one  of  those  few  industries  that  have  radically   transformed  the  world.  Though  they  have  destroyed  value  for  the  equity  investors,  they  have   created  tremendous  value  for  the  consumers.  However,  now  with  more  than  75%  of  the  world’s   airlines  being  majority  owned  by  the  private  sector,  it  has  become  all  the  more  important  for   the  industry  to  generate  sufficient  ROIC  to  justify  retaining  existing  capital  and  attracting  new   capital.     Over  the  last  decade,  the  airline  industry  has  tremendously  focused  on  reducing  the  cost   structure  and  gaining  efficiency.  Reduction  of  Travel  agent  (TA)  commissions,  e-­‐ticketing,   global  alliances,  code  sharing,  interlining  are  some  of  them.  One  of  their  key  initiatives  has   been  to  outsource  most  of  their  noncore  processes,  which  has  resulted  in  a  significant  business   opportunity  for  focused  technology  solution  providers.       Accelya  Kale  is  one  such  vendor  with  niche  focus  on  the  airline  industry,  unique  business   model  and  very  wide  moats.  It  stands  apart  from  the  Indian  IT  pack  with  its  44%  EBIT   margins,  80%  ROE,  90%+  FCFE  conversion  and  85%  dividend  payout  ratio.            
  • 3.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu     Profit  centers  in  Airline  value  chain         Shown  above  is  the  Air  travel  value  chain  along  with  the  respective  cost  of  capital  and  returns  on   invested  capital  of  various  participants.       Very  surprisingly,  the  industry  which  has  destroyed  loads  of  capital  has  produced  two  centers  of   extreme  profitability  –  CRS  /  GDS  and  Travel  agencies.  These  are  all  high-­‐niche,  tech-­‐oriented   businesses  with  some  of  the  best  investing  moats.     Closer  look  at  the  profit  centers     Simply  put,  CRS  /  GDS  players  distribute  the  pricing  and  availability  information  from  the  travel   providers  to  Online  travel  portals  (Expedia,  Priceline)  and  the  Offline  travel  agents.               Airline   Hotels   Railway  Operators   Car  Rentals       Travel  providers   Distribution   IT  Solutions   Online  and   Offline  Travel   Agencies   Consumers  –   Retail,   Corporate,   Government   Travel  Buyers  Travel  Agencies  
  • 4.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu       CRS  /  GDS  industry  is  consolidated  among  3  players  –  Amadeus  IT  Holdings  SA  (BME:AMS),   Sabre  (NASDAQ:SABR)  and  Travelport  worldwide  (NYSE:TVPT)  and  these  are  the  ones  who  are   also  engaged  in  providing  various  IT  solutions  to  the  Airlines  along  with  Airline  owned  companies   like  Lufthansa  systems  and  third  party  players  like  Accelya  Kale.                                   About  Accelya  Kale  and  Accelya     Accelya  Kale  Solutions  Limited  provides  a  suite  of  financial  and  business  intelligence  solutions  to   the  Airlines.  It  also  provides  industry  solutions  to  IATA.  Accelya  Kale,  formerly  known  as  Kale   Consultants  Limited,  is  part  of  the  Accelya  group  since  2010.       Accelya  Kale  (then  Kale  Consultants)  was  originally  promoted  as  a  solutions  provider  to  Travel,   Cargo  and  Logistics  industry  by  Narendra  Kale  and  Vipul  Jain.  In  Sep  of  2010,  Accelya  Holdings   World  SL  acquired  the  promoter’s  entire  shareholding  at  a  price  of  INR  172  per  share.  While  the   purchase  of  35.61%  of  the  company  from  the  promoters  triggered  an  open  offer  for  a  minimum   of  20%,  Accelya  increased  the  size  of  the  offer  to  34.39%,  thus  ending  up  with  70.17%  stake.  It   further  bought  shares  from  the  open  market  taking  its  entire  holding  to  74.66%  in  the  company.       While  Narendra  Kale  moved  on  to  focus  on  the  Logistics  business  that  was  sold  by  Accelya  on  a   slump  sale  basis,  Vipul  Jain  has  continued  as  the  CEO  of  the  company.       Products  &  Services       I  would  broadly  classify  the  suite  of  financial  and  industry  solutions  that  Accelya  Kale  provides   into  three  broad  divisions  –  Revenue  Accounting,  Other  Financial  solutions  and  Industry   solutions.           IT  Solutions  to   Airline  industry   GDS  players  –       Amadeus   Sabre  Travelport   Airline  owned  –       Lufthansa  Systems   Mercator  (Emirates)     SITA  (Global  group)   Third  party  –     Accelya  Kale   NIIT    
  • 5.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu     Revenue  Accounting  –  At  the  core  of  Accelya  Kale’s  success     Year   #  of  Revenue  accounting  transactions  processed     FY  ’08  ending  Mar  2008   65  million   FY  ’10  ending  Mar  2010   85  million   FY  ’14  ending  June  2014   300  million     Passenger  revenue  accounting  function  is  widely  acknowledged  as  a  complicated  form  of   accounting  practice.  This  is  due  to  changing  revenue  sources,  evolving  revenue  recognition   policies,  introduction  of  new  distribution  channels  and  ever-­‐changing  industry  and  regulatory   compliance.       Revenue  accounting  function  that  used  to  be  part  of  the  back  office  has  gained  tremendous   importance  lately.  The  revenue  accounting  systems  today  have  become  highly  robust  and  have   turned  themselves  into  tools  providing  key  data  analytics.  For  instance,  today’s  revenue   accounting  platforms  can  provide  the  revenue  number  by  schedule,  by  route,  by  type  of  aircraft,   by  distribution  channel  and  by  ancillary  revenue  sources  not  in  24  hours  but  just  as  the  flight’s   door  closes  to  takeoff.  It  would  not  be  an  overstatement  to  say  that  the  operational  decisions  of   airlines  today  are  fuelled  by  the  enhancements  in  revenue  accounting  platforms.       Accelya  Kale  by  far  is  a  market  leader  and  a  pioneer  in  “Third  party”  Passenger  revenue   accounting  through  its  REVERA  platform.  REVERA  is  an  automated  passenger  revenue   accounting  system  that  helps  audit  and  verify  airline  ticket  revenue  and  therefore  provides   transparency  to  revenue  flow,  trends,  and  analysis,  as  well  as  statistical  data  that  is  imperative  to   other  departments  like  accounting,  finance,  and  marketing.     Majority  of  the  airlines  who  count  Accelya  Kale  as  a  vendor  or  who  consider  Accelya  Kale  for  its   financial  solutions  do  so  for  Revenue  Accounting.       Other  Financial  solutions  –  The  cross-­‐selling  goody  bag     Other  financial  solutions  from  Accelya  Kale  include  cost  management,  billing  solutions  and   Revenue  Audit  &  Recovery  services.  Accelya  Kale  provides  these  services  through  Finesse  Suite,   EverestAir,  eSpin  and  ZeroOcta.       To  put  things  in  a  simplified  manner,  the  above-­‐mentioned  suite  of  solutions     • Reduce  manpower  and  save  on  employee  costs   • Improve  accuracy  of  data   • Make  processes  more  efficient  by  reducing  the  time  involved   • Improve  the  working  capital  cycle  management.     While  these  solutions  have  their  standalone  benefits,  they  are  usually  sold  to  existing  REVERA   clients.    
  • 6.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu       Industry  Solutions  –  Strengthening  Accelya  Kale’s  industry  wide  reputation     Accelya  Kale  partners  with  IATA  on  industry-­‐wide  initiatives  and  provides  strategic  solutions  that   aim  to  transform  and  simplify  a  variety  of  airline  processes.  Two  of  the  company’s  solutions   include  Neutral  Fare  Proration  (NFP)  and  Simplified  Interline  Settlement  (SIS).     Neutral  Fare  Proration   When  a  passenger’s  itinerary  requires  service  from  multiple  airlines  that  have  commercial   agreement  between  them,  the  fares  need  to  be  prorated  accordingly.  Also,  the  cycle  of  billing,   evaluation,  rejection,  re-­‐evaluation,  re-­‐rejection  and  final  settlement  between  airlines  had  to  be   simplified.  IATA  introduced  standards  towards  this  initiative  and  Accelya  Kale’s  APEX  engine  is  at   the  heart  of  this  industry-­‐wide  proration  practice.       As  a  part  of  the  NFP  process,  APEX®  accurately  prorates  more  than  3  million  transactions  per   month  to  over  35  airlines.     Simplified  Interline  Settlement   IATA  had  removed  the  usage  of  paper  through  various  initiatives  like  e  ticketing,  e-­‐freight  and   paperless  clearing-­‐house.  However,  the  interline  billing  and  settlement  process  is  still  using   legacy  paper-­‐based  processes.  The  SIS  Project  will  enable  revenue  accounting  and  interline   settlement  to  be  simpler,  cheaper  and  paperless.   And  when  fully  implemented,  this  project  will  take  away  160  tones  of  invoices  and  supporting   documents  that  are  shipped  around  the  world.  This  will  also  result  in  savings  of  $450  -­‐  $700   million  through  the  elimination  of  paper,  mail  charges,  courier  fees,  lost  documents  and  process   inefficiencies.     Accelya  Kale  is  the  primary  technology  supplier  for  this  initiative  and  is  being  paid  on  a  cost   recovery  basis.   Business  Model   Delivery  Model   Accelya  Kale  delivers  its  suite  of  services  through  two  models  –  Outsourced  service  model  and   Managed  hosting  model.  Outsourced  service  model  offers  outsourced  services  on  the  REVERA   platform  and  combines  domain  expertise  with  service  orientation  (as  per  SLAs).  The  company   takes  complete  accountability  of  accuracy,  timeliness  and  completeness  of  data.   For  customers  who  do  not  wish  to  outsource,  but  use  the  platform  in-­‐house,  the  company  offers   Managed  Hosting  model.  A  majority  of  the  contracts  however  are  based  on  outsourced  service   model.      
  • 7.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu   Annuity  revenue  stream     Irrespective  of  delivery  model,  for  majority  of  the  products,  the  clients  are  billed  on  a  “One-­‐time   implementation  charge  +  Annual  outsourcing  service  fee”.  Majority  of  the  services  are  signed   on  a  5-­‐year  contract  with  severe  termination  charges.  For  instance  –  In  Dec  of  2013,  Accelya  Kale   has  recognized  INR  15.72  Crore  on  account  of  contract  termination  by  one  of  its  large  clients.     The  annual  service  fee  is  a  variable  fee  on  a  per-­‐transaction  basis  for  the  service  outsourced.   This  fee  includes  all  ongoing  costs  associated  with  hardware,  software,  data  centers,  network,   maintenance,  skilled  resources,  quality  control  etc….  The  per-­‐transaction  unit  fee  is  usually   negotiated  on  the  scope  of  the  service,  level  of  automation  required,  business  complexity,  data   analytics  required  and  the  volumes.     OPEX  based  model,  not  CAPEX  based   This  way  of  service  delivery  on  a  “per-­‐transaction”  model  on  5-­‐year  contracts   • Requires  no  large  up-­‐front  investment  from  the  Airline  making  them  more  forth  coming   for  a  transition   • Creates  Annuity  based  revenue  stream  with  very  high  revenue  visibility  for  Accelya  Kale   • Makes  the  customers  extremely  sticky,  effectively  giving  sufficient  time  to  lock  them  in   with  REVERA  and  then  cross  selling  them  with  their  other  solutions.     Understanding  Accelya  Kale’s  value  proposition   To  quantify  Accelya  Kale’s  value  proposition,  consider  an  airline  that  outsources  its  passenger   revenue  accounting  function  along  with  credit  card  billing  and  proration  on  a  5-­‐year  contract  to   Accelya  Kale.  The  airline  has  $2bn  in  annual  revenues  and  the  outsourced  SLA  is  for  processing  5   million  transactions  annually  including  significant  code  sharing  and  interlining  transactions,   which  push  the  per-­‐transaction  cost  upwards.   By  outsourcing  to  Accelya  Kale,  the  above-­‐mentioned  airline  will  have  significant  cost  savings  to   generate  ROI  of  98%  and  a  risk-­‐adjusted  ROI  of  around  77%.  Major  portion  of  the  cost  savings   to  the  client  were  in  the  form  of  elimination  of  payroll  accounts  worth  $31.5  Mn  over  the  5-­‐year   period.  The  following  data  is  from  a  Forrester  consulting  study  in  2009  and  paid  by  Accelya  Kale.    
  • 8.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu       While  total  costs  to  the  airline  include  one-­‐off  and  non-­‐revenue  items  like  staff  redeployment   costs,  revenue  flow  to  Accelya  Kale  for  a  suite  of  Revenue  accounting  +  Proration  +  Credit  card   billing  will  be  to  the  tune  of  $1.3  Mn  during  the  implementation  phase  (Approx  8  months)   and  around  $3  Mn  annually  during  the  5  year  contract  period.       Investment  Rationale     Accelya  Kale’s  parentage         FY  10   FY  14   Sales   169.25   321.53   EBITDA   43.26   141.36   EBITDA  Margin  (in  %)   25.56   43.96   PAT   26.03   86.19   PAT  Margin  (in  %)     15.38   26.81   ROE  (in  %)   21.00   79     IATA  started  a  settlement  service  between  airlines  and  travel  agents  called  “  Bank  Settlement   Processing”  or  BSP.  With  this  service,  the  airline  gets  payment  for  all  tickets  sold  by  hundreds  of   travel  agents  as  a  single  cheque  every  month.  Similarly,  travel  agents  need  to  pay  a  single  cheque   for  their  dues  to  all  airlines.  BSP  does  the  work  of  settling  the  accounts  of  the  travel  agents  on  one   hand  and  airlines  on  the  other.  Accelya  is  the  global  leader  today  with  presence  across  more  than   100  countries  and  settling  more  than  180  million  tickets  annually  (40%  of  the  agent  ticket   sales).     While  the  then  Accelya  Kale  was  already  on  a  stronger  footing  in  Revenue  accounting  and  had   more  than  90%  of  revenue  coming  from  annuity  streams,  Accelya  successfully  leveraged  the   combined  potential  by   • Removing  business  verticals  such  as  consulting,  Travel  solutions  and  Logistics  bringing  the   entire  focus  on  the  Airline  industry   • Phasing  out  licensed  delivery  model  and  strongly  pushing  for  “Pay-­‐per-­‐use”  model   • Cross  selling  Accelya  Kale’s  services  to  its  clients,  thereby  significantly  reducing  marketing   expenses   • Bringing  in  better  business  practices  and  transparency  (Big  4  Auditing  firm,  increasing   dividend  payout,  conservative  accounting  measures)   Consolidated  industry  segmentation     Company   Core  IT  Offering  /  Strength   Other  offerings   Amadeus  IT  Systems   Sales  &  Reservation   Ticketing,  Pricing,  Revenue   accounting   Lufthansa  Systems   Consulting,  Marketing  &  Sales,  Revenue   Accounting   MRO,  In-­‐flight  entertainment  
  • 9.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu   Emirates  –  Mercator   Revenue  accounting,  Passenger  solutions   Loyalty,  Safety,  CRM   Accelya   Billing  and  Settlement  processing   Card  management,  Refund   management   Accelya  Kale   Financial  -­‐  Revenue  accounting   Cost  management,  Audit  &   Revenue  recovery,  Proration   Navitaire   (Accenture)   Reservation,  Ancillary  revenue   Merchandising,  Revenue   accounting     While  there  are  several  players  who  provide  IT  solutions  to  the  Airline  industry,  these  service   providers  are  consolidated  by  the  type  of  functional  areas  they  target.  Majority  of  the  stronger   players  target  one  or  two  core  functions  and  build  their  product  portfolio  around  them.  These   players  are  mostly  the  early  movers  and  most  of  the  targeted  functional  areas  are  consolidated   among  3  or  4  players.         For  instance,  Amadeus  and  Navitaire  dominate  the  Sales  &  reservation  systems  while  Lufthansa,   Mercator  and  Accelya  Kale  dominate  the  financial  solutions  domain.       Most  of  these  core  offering  are  offered  on  a  5  year  to  15  year  contract  basis  with  a  severe   termination  clause,  creating  natural  barriers  to  entry  for  other  players.  Though  being  the  largest   IT  solution  provider  to  the  Airline  industry,  Amadeus  has  been  able  to  add  just  4  clients  to  its   Passenger  Revenue  accounting  suite  since  launch  in  mid  2012,  two  of  them  being  launch  clients.     Large  market  for  Revenue  Accounting       The  market  for  revenue  accounting  outsourcing  solutions  continues  to  grow  positively.  The   International  Air  Transport  Association  (IATA)  counts  240  airlines  as  members,  about  84  percent   of  total  air  traffic.  Approximately  25  percent  of  their  members  are  low-­‐cost  airlines.     Currently,  there  are  around  50  carriers  with  outsourced  revenue  systems,  leaving  around  200   as  potential  targets  for  outsourcing.  It  is  estimated  that  annually,  10–15  carriers  outsource  all   or  part  of  their  revenue  accounting  systems.  With  well  over  50  percent  of  the  market  working  on   a  legacy  platform,  there  is  a  large  opportunity  for  outsourcing  among  large  carriers  particularly  in   North  American  and  Asia  Pacific  regions  with  specific  segment  opportunity  in  Europe,  especially   among  emerging  carriers.     Immense  cross-­‐selling  opportunity  with  a  widening  portfolio                Recent  10  contract  wins   Existing  Client?   Timeline   Airline   Solution   Accelya  Kale   Accelya   Feb-­‐15   Air  Namibia   FinesseCost  and  Finesse  FPS   Yes  -­‐  REVERA  PRA   Vivaldi,  eSmash   Sep-­‐14   Vueling   REVERA  NEXT   Interline  billing   Vivaldi   Jul-­‐14   GoAir   REVERA  NEXT           Mar-­‐14   Bangkok  Airways   REVERA  NEXT,  Finesse  MBS,  Sales  Audit           Nov-­‐13   Hawaiian   Airlines   REVERA     APEX      
  • 10.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu     Sep-­‐13   Flybe   FinesseMBS           Jul-­‐13   Garuda   Fare  Management           Jun-­‐13   Air  Seychelles   REVERA,  FinesseMBS   PRA  to  Etihad       Feb-­‐13   bmiRegional   REVERA,  Vivaldi,  Mozart   PRA  client       Jan-­‐13   Thai  Airways   REVERA               IT  solutions  to  the  airline  industry  can  be  split  across  functional  points  –  Operational  solutions,   Financial  Solutions,  CRM  solutions,  Safety  solutions,  Entertainment  solutions,  Marketing  &  Sales   solutions  etc….  Accelya  Kale  is  today  present  in  the  Financial  solutions  space  and  it  wants  to   become  a  leader  in  providing  integrated  suite  of  financial  and  business  intelligence  solutions   to  the  industry.       There  is  enough  scope  to  come  out  with  new  suite  of  financial  solutions  and  cross-­‐sell  them  to   their  existing  client  base.  In  2010,  by  and  large  Accelya  Kale’s  IT  solutions  to  airlines  included   only  REVERA  (Revenue  Accounting)  and  ZeroOcta  (Audit  and  Revenue  recovery).  However,  over   the  last  4  years,  Accelya  Kale  has  launched  4  new  suites  (FinesseCost,  Finesse  MBS,  EverestAir,   eSpin)  targeting  cost  management,  working  capital  management,  and  invoice  &  billing   management  solutions  and  1  extension  suite  (REVERA  NEXT).     Accelya  Kale  has  the  ability  to  come  out  with  new  set  of  solutions  and  also  sell  them  to  its  existing   clients.       LCCs  and  new  airlines  driving  growth  for  Third  party  PRA         Smaller  airlines  and  new  entrants  have  generally  outsourced  large  parts  of  their  revenue   accounting  systems  by  either  starting  with  an  outsourcing  provider  or  migrating  after  three  or   four  years  of  operation.  Small,  mid-­‐sized,  and  new  carriers  have  less  complex  needs,  limited   CapEx  budgets,  and  less  sophisticated  IT  departments.                                                                                                                                                        
  • 11.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu     As  a  result,  it  is  increasingly  becoming  the  norm  to  outsource  revenue  accounting  to  a  third-­‐party   provider.  Many  new  carriers  have  leapfrogged  old  technology  and  processes  by  outsourcing  large   parts  of  the  revenue  accounting  operation.     3  (GoAir,  Vueling,  Bangkok  Airways)  of  the  last  4  airlines  that  have  opted  for  Accelya  Kale’s   PRA  are  low  cost  airlines  or  regional  airlines.  India’s  latest  airline  Vistara  has  directly   outsourced  its  PRA  function  to  Amadeus.   Legacy  airlines  to  tip-­‐out  of  Sunk  cost  psychology  sooner  or  later         International  traffic       Rank     Airline             Thousands   PRA   1   Ryanair   81,395   -­‐   2   easyJet   52,787   In-­‐house   3   Lufthansa   50,739   Lufthansa  owned  Sirax   4   Emirates   43,335   Emirates  owned  Mercator   5   British  Airways   33,803   Amadeus   6   Air  France   33,118   Lufthansa  owned  Sirax   7   Turkish  Airlines   27,407   Accelya  Kale   8   KLM   26,581   Lufthansa  owned  Sirax   9   United  Airlines   25,002   United  Airines  –  WNS   10   Delta  Air  Lines   23,086   In-­‐house             Domestic  traffic    Rank     Airline   Thousands   PRA   1   Southwest  Airlines   115,323   In-­‐house   2   Delta  Air  Lines   97,550   In-­‐house   3   China  Southern   Airlines   84,164   In-­‐house   4   United  Airlines   65,159   United  Airines  –  WNS   5   American  Airlines   65,104   In-­‐house   6   China  Eastern  Airlines     52,536   In-­‐house   7   US  Airways   50,157   In-­‐house   8   Air  China   44,945   In-­‐house   9   All  Nippon  Airways   38,921   Lufthansa  owned  Sirax   10   Qantas  Airways   35,085   In-­‐house     Lack  of  both  OpEx  and  CapEx  dollars  has  made  it  difficult  for  older,  established  airlines  to  replace   or  upgrade  their  legacy  platforms.  These  systems,  many  of  which  were  developed  internally  by   each  carrier,  are  people-­‐intensive  and  lack  automation.  In  general,  large  global  airlines  have   chosen  to  retain  their  legacy  revenue  accounting  systems,  upgrading  and  adding  new  capabilities   as  needed.    
  • 12.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu       Some  of  the  hindrances  to  move  off  legacy  systems  include  the  complexity  to  migrate  from   existing  systems  and  constraints  from  an  internal  labor  standpoint  that  restrict  the  move  to   outsourcing.     Large  airlines  that  have  heavily  invested  in  legacy  systems  over  the  years  have  a  higher  tipping   point  than  their  smaller  counterparts.  Those  who  have  decided  to  outsource  early  in  the  history   of  their  airlines  cite  savings  of  25  to  30  percent,  compared  to  running  legacy  system.   Deep  domain  expertise  and  IATA  affiliation     If  you  look  at  the  successful  IT  solutions  provider  to  the  Airline  industry,  all  of  them  have  a  strong   base  from  which  they  service.  Amadeus  and  Sabre  Corp  are  global  leaders  in  providing  GDS   services  and  have  been  working  with  Airlines  for  more  than  3  decades  now.  Lufthansa  Systems   and  Mercator  are  owned  by  two  prominent  airlines  that  can  influence  other  airlines  from  their   geography  and  their  airline  partners.       In  case  of  Accelya  Kale,  its  affiliation  with  IATA  and  being  the  handpicked  technology  partner   for  industry  initiatives  like  First  &  Final  and  Simplified  Interline  Settlement  (SIS)  provides   considerable  strength  and  merit  to  its  offerings.  Its  parent  Accelya  also  wields  considerable   influence  in  the  industry  through  its  3-­‐decade  of  providing  BSP  services  to  airlines.  These   decade  long  relationships  and  working  with  the  Industry  regulator  puts  Accelya  Kale  in  spotlight   and  makes  it  a  top  choice  for  outsourcing.       Robust  profitability  with  High  cash  conversion       Working  Capital   (in  Cr)   DSO  (Days)   EBIT  Margin   (%)   ROE  (%)   FCF  /  NI  (%)   FY  14   1.5   43.26   40.32   79   91.5   FY  13   2   39.49   40.06   83   84.2   FY  12   75   50.62   26.33   30   52   FY  11*   98   54.62   23   15   30   FY  10   61   94.84   17   22   60   *  =  Values  are  for  15  months  ending  June  2011         Visible  revenue  trends,  favorable  employee  cost  arbitrage,  high  stickiness  among  clients,  high   barriers  to  entry  for  new  players  and  non-­‐discretionary  nature  of  service  all  combine  together  to   create  a  high  quality  business  that  tops  the  Indian  IT  pack  on  various  profitability  and  cash   generation  metrics.       IT  companies  typically  generate  significant  cash  flows.  Since  the  asset  turnover  in  the  business  is   high,  capex  requirements  are  small  and  sometimes  NIL.  Hence,  capital  allocation  assumes  key   importance  and  Accelya  Kale  has  an  impeccable  3-­‐Year  Average  Dividend  payout  ratio  of   100%.      
  • 13.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu     The  management  of  Accelya  Kale  has  a  clear  vision  of  focusing  on  the  financial  solutions  and   Analytics  suite  and  I  do  not  expect  them  to  push  for  inorganic  growth.  Hence,  I  expect  the  current   dividend  payout  ratio  of  85%  to  continue,  effectively  producing  a  dividend  yield  of  5.3%  at  the   current  prices.       Valuation     Valuation  by  DCF   Accelya  Kale  has  excellent  earnings  visibility  and  FCF  generation  due  to  the  long-­‐term  duration  of   its  contracts  and  to  the  business  model  based  on  transactions  and  not  prices.  Hence,  DCF   approach  to  valuation  is  the  most  appropriate.     My  conservatively  approached  DCF  model  gives  a  fair  value  of  INR  1364  (Upside  of  47%).  Cost   of  Equity  is  assumed  at  12.5%,  10-­‐Year  CAGR  growth  is  assumed  at  10.9%  and  a  growth  to   infinity  is  assumed  at  2%.     Valuation  by  Acquisition  Multiple   There  have  been  rumors  around  Accelya  Kale  being  an  acquisition  target  for  a  long  time  now.   While  the  management  had  rejected  this  story,  I  believe  that  Accelya  Kale  would  continue  to  be  a   prime  target  for  delisting  and/or  acquisition.   The  Spanish  parent  of  Accelya  Kale  is  in  turn  owned  by  Paris  based  Chequers  Capital,  a  specialist   in  MBO,  LBO  and  Spin  Off  investing.  Considering  that  Chqeuers  Capital  made  the  investment  in   Accelya  Kale’s  parent  in  2008,  it  is  time  for  the  particular  fund  to  harvest  its  investment.  While  it   makes  sense  for  Chequers  capital  to  sell  the  entire  Accelya  group,  delisting  of  Accelya  Kale  and   then  a  sell  off  cannot  be  ruled  out.   The  Indian  Midcap  IT  basket  trades  at  an  EV/Sales  multiple  of  around  2.3x  and  the  Big  5  trade  at   an  EV/Sales  multiple  of  around  3x.  However,  niche,  high  margin  companies  with  differentiated   business  models  such  as  eClerx  and  Persistent  Systems  trade  at  a  premium  with  EV/Sales   multiple  of  around  4x.  Assuming  an  acquisition  scenario,  I  believe  Accelya  Kale  can  command  a   significant  premium  and  will  have  no  problems  attracting  suitors  at  a  valuation  range  of  7x  to  8x   EV/Sales  (The  recently  announced  Panaya  deal  is  valued  at  6x  EV/Sales).  Such  valuation  range   for  Accelya  Kale  would  imply  a  share  price  target  range  of  INR  1504  –  INR  1716  (Upside  of  63%   to  86%).   Target  &  Conclusion     Accelya  Kale  is  an  IT  solutions  provider  focusing  on  a  highly  niche  segment  (Financial  solutions)   in  a  particular  industry  (Airline  &  Cargo).  Any  high  niche  business  is  susceptible  to  concerns   around  the  opportunity  size  &  growth  and  this  is  true  in  case  of  Accelya  Kale  too.  There  is  today   a  strong  perception  around  Accelya  Kale  that  it  will  not  witness  any  revenue  growth  in  the   future.  A  lot  of  these  perceptions  seem  to  be  built  around  incorrect  perceptions  of  industry  and    
  • 14.                                                                                        Arunmozhi.Gopalan@mba2014.sbs.oxford.edu       opportunity  size.  The  closed-­‐management  and  a  flat  revenue  growth  in  FY  14  over  FY  13  only   help  these  perceptions  get  stronger.     However,  as  mentioned  in  the  rationale  above,  I  strongly  believe  that  growth  will  come  back  to   the  company.  And  as  one  of  my  friends  recalled  about  Munger,  this  is  more  a  lumpy  15%  growth   story  than  a  smooth  12%.  Airline  industry’s  organic  growth  itself  is  expected  to  be  around  6%  -­‐   7%  and  though  the  DCF  model  builds  in  11%  growth  expectations,  it  can  be  much  better.       Keeping  growth  aside,  Accelya  Kale  is  a  very  high  quality  business  with  wide  moats,  sticky   business  model,  EBIT  margins  of  44%,  ROE  of  80%,  FCF/NI  of  90%+  and  a  Dividend  payout   ratio  of  85%.  The  equity  return  generated  by  Accelya  Kale  is  next  only  to  Colgate  Palmolive  and   HUL  and  I  expect  the  performance  to  continue  aided  by  high  cash  generation  and  dividend   payout.       At  the  current  market  price  of  INR  923.25  and  a  divided  yield  of  5.3%,  Accelya  Kale  is  an   extremely  high  quality  business  worth  buying  into  at  a  reasonable  valuation.  I  expect  growth   to  come  back  to  the  company  and  might  even  surprise  over  a  2  to  3  year  time  period.  Added  to  it,   the  high  likelihood  of  the  company  or  the  group  being  acquired,  there  are  reasonable  profitable   exit  options  for  the  investor.  In  line  with  my  DCF  valuation,  I  have  a  price  target  of  INR  1364   (Upside  of  47%)  with  in  a  12  –  18  month  period.