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- 1. Contemporary Management Second Edition Gareth R. Jones Texas A&M University Jennifer M. George Texas A&M University Charles W. L. Hill University of Washington ©The McGraw-Hill Companies, Inc., 2000
- 8. Four Functions of Management Figure 1.2 Planning Choose Goals Organizing Working together Leading Coordinate Controlling Monitor & measure 1-8
- 14. Top Managers Middle Managers First-line Managers Non-management Three Levels of Management 1-14
- 22. Skill Type Needed by Manager Level Top Managers Middle Managers Line Managers Conceptual Human Technical Figure 1.5 1-22
