Assure TotalView is an analytics solution for Application Delivery process. The solution enables end-to-end governance over your Application Lifecycle initiatives. Assure TotalView automatically collects relevant data from all of the operational tools that teams use in the Application Delivery process, and turns this data into meaningful metrics and dashboards for decision makers and stakeholders.

1. ASSURE TOTALVIEW
ANALYTICS FOR
APPLICATION DELIVERY
V 2.2

2. Founded in 2006
International software
company with offices
worldwide
Qlik, HP and CA
technology provider and
partner
Deployed in the world’s
largest ALM
environments
ASSURE FACTS

3. WHAT WE DO
Tools
Knowhow
Process
Expertise Analytics
APPLICATION DELIVERY
Project
Management
Release /
Requirements
Management
SW
Development
QA and
Testing
IT Operations
Assure
Standardization
Suite
TotalView

4. OUR CUSTOMERS
Financial & Insurance Telecom & Media HLSTechnology
Other

5. VALUE PROPOSITION
Assure TotalView:
End-to-end visibility for Enterprise
Application Delivery, enabling:
• Better Software Quality
• Shorter Release Schedule
• Reduced Costs

6. You need to release software
• faster and more often
• with more features
• with great customer
satisfaction
THE CHALLENGE
Project
Management
Release /
Requirements
Management
SW
Development
QA and
Testing IT Operations
APPLICATION DELIVERY
This is difficult, because
• You lack governance and
metrics that would help you
achieve these goals
• Implementing metrics is
difficult and often fails

7. • Business does not improve
• Incomplete data causes bad decisions
• Governance reporting burns money
and time
• Distributed teams lack efficiency
THE IMPACT
APPLICATION DELIVERY
Project
Management
Release /
Requirements
Management
SW
Development
QA and
Testing IT Operations

8. PERSONA CHALLENGES 1/5
• Deliver software faster and with more features
• Minimize risk throughout the entire application
delivery process
VP of Apps

9. PERSONA CHALLENGES 2/5
• Minimize the amount of
customer-facing defects
• Quantify and prove the
value QA provides
QA Director

10. PERSONA CHALLENGES 3/5
• Manage enterprise releases
that span across multiple
projects and teams
• Prevent project slippage
Program Manager

11. PERSONA CHALLENGES 4/5
• Reduce operational costs by improving
collaboration with DEV and TEST to improve quality
in affected areas
VP of Operations

12. PERSONA CHALLENGES 5/5
• Leverage a proven, productized solution for
Application Delivery metrics
• Start developing and delivering metrics rapidly for your
business users
Architects and IT Specialists

13. THE SOLUTION
ASSURE TOTALVIEW

14. End-to-end Analytics for
Application Delivery
Automated data capture
Fully customizable
Role based dashboards
Advanced analytics
Predictions
WHAT IS TOTALVIEW?
Browser Mobile
Intranet Email
Example

15. HOW DOES IT WORK?
Integrations
Intelligence
Analytics
Browser Mobile
Intranet Email
TotalView
Analytics
Engine

16. TOTALVIEW ETL (EXTRACT/TRANSFORM/LOAD)
Packaged and productized BI Engine
Staging DB
TotalView
Data Mart
Presentation Layer
Management
Console
EmailWeb Mobile
THE ARCHITECTURE

17. ASSURE TOTALVIEW
EXAMPLE SETUP
PROJECT
MANAGEMENT
• Schedule
• Budget
• Resources
CA Clarity
REQUIREMENTS
MANAGEMENT
• Releases
• Requirements/
User Stories
• Agile
Atlassian JIRA
TEST
MANAGEMENT
• Test planning
• Test Results
• Requirement
Coverage
• Defects
HP ALM / Quality Center
SOFTWARE
DEVELOPMENT
• Code quality
• Code changes
• Unit testing
• Automation
Microsoft TFS
OPERATIONS
• Operational
incidents
• Resolution times
• SLA
ServiceNow

18. THE TOTALVIEW IMPACT
By using Assure TotalView,
organizations are able to
make decisions that:
Accelerate application
releases by 20-40%
Reduce customer-facing
issues by up to 40%
Significantly improve on-time
and on-budget application
delivery

19. SAMPLE – ORGANIZATIONAL DIMENSIONS
• High Level Visibility
• Aggregated KPI’s
• Comparison
• Governance
• SLAs

20. ASSURE TOTALVIEW IN ACTION
SOLVING BUSINESS CHALLENGES

21. Today’s risk alerts –
what are we facing?
SENIOR MANAGEMENT
RELEASE DASHBOARD
Are things improving
in the release?
QA is not progressing
as planned – drill down
to find out who is the
QA manager

22. DEFECTS
ADDRESSING QUALITY ANOMALIES
Our current processes are
not effective – over 30% of
all defects are discovered
by our customers
These are the
defects that our
customers
discover.
Several projects in the
current release are
behind on their
deliverables and
handovers.

23. MOBILE DASHBOARDS

24. 1. Domain Knowledge
2. Understanding of your
Application Delivery tools
3. Performance and User
Experience
4. Metrics for all stakeholder
levels
5. Business Rules,
Recommendations, Alerts
5 MUSTS FOR YOUR
ANALYTICS SOLUTION

25.  Turnkey products built on
years of experience in the
enterprise
 Deep understanding of
processes and tools
 Rapid value
THE ASSURE DIFFERENCE

26. ASSURE TOTALVIEW
DEMO

27. WHAT:
• Reduced manual reporting effort on both executive and operational
level in the Quality Assurance department
HOW:
• By implementing the customer’s key metrics into their TotalView
dashboard
• By automating the delivery of key reports
OUTCOME:
• Increased productivity by up to 30% in Quality Assurance by freeing up
time of key personnel
CASE 1
FINANCIAL ORGANIZATION

28. WHAT
• Needed to ensure the success of a key IT initiative
• Was required to meet a project deadline mandated by the government
HOW
• Leveraged TotalView for implementing a business monitoring system
for the initiative
• Data aggregated from 3 ALM systems
OUTCOME
• Business monitoring system prevented the risk from realizing
• Project goals were met
CASE 2
HEALTH CARE ORGANIZATION

29. WHAT:
• Core business was being impacted by defects leaking into production
• Situation was being escalated to management by business users
HOW
• By using TotalView to analyze their QA throughput, the customer recognized anomalies in
the Defect Management process in a number of projects; Quality Debt, Defect Resolution
Time
• Initiated discussion with the projects in question, and found the root causes for the
anomalies and addressed them
OUTCOME:
• Improved defect closing rate by 40% in affected projects
• Steady decline in Quality Debt
• Customer satisfaction restored - no more escalations
CASE 3
INSURANCE COMPANY

30. ASSURE STANDARDIZATION SUITE
STATE OF THE ART HP ALM

31. STANDARDIZATION SUITE
Project
Harmonizer
Data
Standardizer
Standardi-
zation
Suite
Fields
Data
Values

32. Standardize all ALM projects on Project Templates
Harmonize the Fields of all HP ALM projects easily and in Record Time
Benefits:
Same test processes across the organization
Common Reporting on all projects
Common integrations can be used
Use same customizations in all projects
Mitigate risk by using proven technology for a technically complex task
Lower complexity and maintenance costs of HP ALM
Typically used once per ALM project
ASSURE PROJECT HARMONIZER

33. Template
Project A Project B Project C
Software Version
Software VersionSoftware Version Software Build
Software Version
Software Version
A Field, Software Version is
introduced in the template
To an empty project, the
cross-customization will go
through
If a Field already exists with
the same name,
customization fails
If a Field exists with
different name, the
field is duplicated
PROCESS ENABLEMENT…

34. Without Harmonizer - Standardizing
100 projects could take you a year…
ConversionMapping
52 weeks
Setup Solution Creation
With Harmonizer all projects are
standardized in record time!
12 weeks
Mapping ConversionSetup
WHERE IS THE BEEF

35. End-to-end solution for Standardizing your HP ALM Data across projects.
Benefits:
Easily Locate, Map and Convert inconsistent Data in your HP ALM projects
Maintain Data integrity across all HP ALM projects
Identify Obsolete Users and easily assign their test assets
Secure - control which users can map projects’ data and which users can convert
data
ASSURE DATA STANDARDIZER

36. POOR DATA QUALITY
Cross project reports are implemented
Sharing test assets across projects
Integrations involving multiple ALM/QC projects
Priority
1 – Critical
2 – High
3 – Medium
4 – Low
5 - Cosmetic
Priority
1 – Major
2 - Minor
3 - Trivial
Release
name
Banking 10.1
Backend _IT_R5
Release
Code
R232888
Backend 5

37. ASSURE DATA STANDARDIZER

38. Assure TotalView videos
http://assure.net/what-is-totalview/
http://assure.net/video-assure-totalview/
Assure HP ALM Project Harmonizer and Standardizer
http://assure.net/video-harmonizer/
http://assure.net/datastandardizer/
Assure blog:
http://assure.net/blog/
MORE MATERIAL IS AVAILABLE
ON OUR WEB SITE

39. THANK YOU
SAM RANTALA
SAM.RANTALA@ASSURE.NET
919 827 1175
+358 40 540 7511
WWW. ASSURE.NET