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Copyright © 2013 Avaali. All Rights Reserved. 1
SAP OpenText ECM Solutions:
SAP Document Presentment
The complete solution for more profitable customer experiences and document
driven processes
Copyright © 2013 Avaali. All Rights Reserved. 2
Logistics &
Distribution
Sales Account
Mgmt
Customer Billing
& Service
Brand Asset
Mgmt
Production and Operation Excellence
Procurement Excellence
Customer Excellence
Order to PaySupplier &
Contract Mgmt
Strategic
Sourcing
Manage
Employee Info
Talent Sourcing
& Acquisition
Human Resources Excellence
Financial Excellence
Accounts
Payable
Collections
Customer
Invoicing
Data
Archiving
Legacy
Decom
Paper Archive
Elimination
Information Technology Excellence
Records
Mgmt
Reward &
Retain
Expense
Management
Production &
Quality Mgmt
Enterprise Asset
Management
Project
Mgmt
Sales
Order Mgmt
Copyright © OpenText Corporation. All rights reserved.
Business Value Solutions
Tailored to meet specific SAP business process requirements
Copyright © 2013 Avaali. All Rights Reserved. 3
Employee File
Management
Automate HR File
administration
and enable self
service scenarios
Invoice
Management and
OCR
Minimize data
capture effort and
human intervention.
Streamline accounts
payable processes
Digital Asset
Management
Optimized
management of
rich media assets
Integrate media
into marketing
communi-cations
Extended ECM
Complete ECM with
productized SAP
Integration
Business
Workspaces
Enterprise Records
Mgmt
Archiving (Enterprise Library)
Secure, compliant, cost-efficient storage of information
Document Access
360 degree information access
Travel
Receipts
Management
Automate receipt
handling and
streamline
expense
management
process
Portal Content/
Site Mgmt
Document Mgmt
Collaboration and
Site Mgmt
embedded into
SAP NetWeaver
Portal
Document
Presentment
Automated
document
generation
personalization
and multichannel
distribution (e.g.
billing statements)
Resold ‘horizontal’ OpenText ECM Resold ‘Point Solutions’ from OpenText
Copyright © OpenText Corporation. All rights reserved.
SAP’s ECM Portfolio:
An Expanding Partnership with OpenText
Copyright © 2013 Avaali. All Rights Reserved. 4
SAP Document Presentment
 Define, produce and interact with customer-
facing documents derived from your business
systems
 Integrate automated, order-of-magnitude
improvements in document-driven business
processes
 Give business users hands-on control and
relieve the demand on IT resources for change
requests and support
Copyright © 2013 Avaali. All Rights Reserved. 5
SAP Document Presentment:
Drives business user focused, recipient-driven communications
 Business User
 Enterprise-wide
 Real-time
 Personalized Documents
 IT Dependent comm. process
 Application Dependent
 Batch jobs based
 Static Documents. Lacking in
real-time, dynamic, customer
contextual communications
Now: Real-time Customer CentricBefore: Formatting and Printing
Recipient-drivenOutput-channel Driven
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 6
SAP Document Presentment:
Optimizing Document Communication
Automated and Integrated
Personalized
Targeted
CommunicationsDocument
Generation
Document
Distribution
Document
Consolidation
Document
Composition
Archiving
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 7
SAP Document Presentment
Sales, Customer Service & Billing
Targeted customer
service notice based on
customer profile
Bar codes for document
automation
Dynamic branding based
on business unit
Clear presentation using
historical comparisons
and graphs
Personalized marketing
messages with hyperlink
Educate and inform
customer: additional
information in context
OMR codes for optimized
enveloping and mailing
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 8
Enterprise Document Presentment
Produce and deliver customized documents exactly when and where you need them
Leveraging CRM
and back office
information
Multiple languages,
any channel, any
format
Any document type
formatted to customer
requirements
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 9
Top 3 Business Benefits
Copyright © OpenText Corporation. All rights reserved.
 Gives business users hands-on control of important aspects of the customer
experience
 Relieves IT of much of the burden of implementing incremental changes to
business forms and documents
 Provides powerful capabilities for eliminating manual handling and improving
the accuracy of the documents that business and operational processes
depend on
Improved profitability through rapid ROI, reduced costs, and
enhanced revenue opportunities.
Copyright © 2013 Avaali. All Rights Reserved. 10
Contacts
parag.pithia@avaali.com | +91 9819333774
dheeraj.subramanian@avaali.com | +91 9731280808
Copyright © 2013 Avaali. All Rights Reserved. 11
Thank You
abc@avaali.com | +91 99999 99999Thank You

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Avaali Solutions - Sap document presentment by open text

  • 1. Copyright © 2013 Avaali. All Rights Reserved. 1 SAP OpenText ECM Solutions: SAP Document Presentment The complete solution for more profitable customer experiences and document driven processes
  • 2. Copyright © 2013 Avaali. All Rights Reserved. 2 Logistics & Distribution Sales Account Mgmt Customer Billing & Service Brand Asset Mgmt Production and Operation Excellence Procurement Excellence Customer Excellence Order to PaySupplier & Contract Mgmt Strategic Sourcing Manage Employee Info Talent Sourcing & Acquisition Human Resources Excellence Financial Excellence Accounts Payable Collections Customer Invoicing Data Archiving Legacy Decom Paper Archive Elimination Information Technology Excellence Records Mgmt Reward & Retain Expense Management Production & Quality Mgmt Enterprise Asset Management Project Mgmt Sales Order Mgmt Copyright © OpenText Corporation. All rights reserved. Business Value Solutions Tailored to meet specific SAP business process requirements
  • 3. Copyright © 2013 Avaali. All Rights Reserved. 3 Employee File Management Automate HR File administration and enable self service scenarios Invoice Management and OCR Minimize data capture effort and human intervention. Streamline accounts payable processes Digital Asset Management Optimized management of rich media assets Integrate media into marketing communi-cations Extended ECM Complete ECM with productized SAP Integration Business Workspaces Enterprise Records Mgmt Archiving (Enterprise Library) Secure, compliant, cost-efficient storage of information Document Access 360 degree information access Travel Receipts Management Automate receipt handling and streamline expense management process Portal Content/ Site Mgmt Document Mgmt Collaboration and Site Mgmt embedded into SAP NetWeaver Portal Document Presentment Automated document generation personalization and multichannel distribution (e.g. billing statements) Resold ‘horizontal’ OpenText ECM Resold ‘Point Solutions’ from OpenText Copyright © OpenText Corporation. All rights reserved. SAP’s ECM Portfolio: An Expanding Partnership with OpenText
  • 4. Copyright © 2013 Avaali. All Rights Reserved. 4 SAP Document Presentment  Define, produce and interact with customer- facing documents derived from your business systems  Integrate automated, order-of-magnitude improvements in document-driven business processes  Give business users hands-on control and relieve the demand on IT resources for change requests and support
  • 5. Copyright © 2013 Avaali. All Rights Reserved. 5 SAP Document Presentment: Drives business user focused, recipient-driven communications  Business User  Enterprise-wide  Real-time  Personalized Documents  IT Dependent comm. process  Application Dependent  Batch jobs based  Static Documents. Lacking in real-time, dynamic, customer contextual communications Now: Real-time Customer CentricBefore: Formatting and Printing Recipient-drivenOutput-channel Driven Copyright © OpenText Corporation. All rights reserved.
  • 6. Copyright © 2013 Avaali. All Rights Reserved. 6 SAP Document Presentment: Optimizing Document Communication Automated and Integrated Personalized Targeted CommunicationsDocument Generation Document Distribution Document Consolidation Document Composition Archiving Copyright © OpenText Corporation. All rights reserved.
  • 7. Copyright © 2013 Avaali. All Rights Reserved. 7 SAP Document Presentment Sales, Customer Service & Billing Targeted customer service notice based on customer profile Bar codes for document automation Dynamic branding based on business unit Clear presentation using historical comparisons and graphs Personalized marketing messages with hyperlink Educate and inform customer: additional information in context OMR codes for optimized enveloping and mailing Copyright © OpenText Corporation. All rights reserved.
  • 8. Copyright © 2013 Avaali. All Rights Reserved. 8 Enterprise Document Presentment Produce and deliver customized documents exactly when and where you need them Leveraging CRM and back office information Multiple languages, any channel, any format Any document type formatted to customer requirements Copyright © OpenText Corporation. All rights reserved.
  • 9. Copyright © 2013 Avaali. All Rights Reserved. 9 Top 3 Business Benefits Copyright © OpenText Corporation. All rights reserved.  Gives business users hands-on control of important aspects of the customer experience  Relieves IT of much of the burden of implementing incremental changes to business forms and documents  Provides powerful capabilities for eliminating manual handling and improving the accuracy of the documents that business and operational processes depend on Improved profitability through rapid ROI, reduced costs, and enhanced revenue opportunities.
  • 10. Copyright © 2013 Avaali. All Rights Reserved. 10 Contacts parag.pithia@avaali.com | +91 9819333774 dheeraj.subramanian@avaali.com | +91 9731280808
  • 11. Copyright © 2013 Avaali. All Rights Reserved. 11 Thank You abc@avaali.com | +91 99999 99999Thank You