To view the full slidedeck and the on demand recording of the webinar, visit www.axiossystems.com/itsm-migration. In this on-demand webinar, independent industry expert Karen Ferris shares her experience of when and why you should consider migrating to a new ITSM solution. Karen will be joined by Barry Crosby (Solutions Consultant, Axios Systems) and Clive Keylard (University of Canterbury) who will discuss how Axios helped them improve their ITSM by migrating to assyst.

1. Axios Systems Webinar
Blog.axiossystems.com @Axios_Systems Axios on LinkedIn
Karen Ferris
Director, Macanta Consulting
Barry Crosby
Business Solutions Consultant, Axios
Clive Keylard
Application Support Leader &
Service Delivery Manager,
University of Canterbury
“Migrating to a New ITSM Solution – Common
Pitfalls and Tips for Success”
Axios | 1
im@axiossystems.com#ITSMmigration

2. Migrating to a New ITSM Solution –
Common Pitfalls and Tips for Success”
Karen Ferris
January 29, 2015
Axios | 2

3. ITSM Solution Replacement
Axios | 3

4. Drivers for Change
4Axios |
Maintenance Costs Admin Overhead
Inflexibility Sun Setting
Old Technology Over Customization
Poor SupportVersion Lock

5. ITSM Migration
5Axios |
• Stakeholders
• Requirements
• Budget
• Selection
• On Premise or SaaS
Planning

6. ITSM Migration
6Axios |
• Organizational Change
• Process Improvement
• Data Transfer
• Training
Preparing

7. To see the rest of this slidedeck and view the
on demand recording of the webinar, visit
forms.axiossystems.com/itsm-migration
Blog.axiossystems.com @Axios_Systems Axios on LinkedIn
Karen Ferris
Director, Macanta Consulting
Barry Crosby
Business Solutions Consultant, Axios
Clive Keylard
Application Support Leader &
Service Delivery Manager,
University of Canterbury
“Migrating to a New ITSM Solution – Common Pitfalls and
Tips for Success”
Axios | 7
im@axiossystems.com#ITSMmigration

8. Axios Systems Webinar
George Spalding
Executive Vice President
Pink Elephant
NEXT MONTH’S WEBINAR TOPIC… “ITSM ROI”
Blog.axiossystems.com @Axios_Systems Axios on LinkedIn
Joe Beighley
Business Solutions Consultant
Axios Systems
REGISTER NOW AT: j.mp/ZbCfRq
Axios | 8