This document summarizes an Azaleos webinar on tuning Exchange 2010 for different environments and workloads. The webinar covered topics like sizing Exchange for large mailboxes, virtualizing Exchange, using super dense server solutions, and backup and storage strategies. It introduced Azaleos as an expert in remote management and support of Exchange and other Microsoft applications. Attendees were offered a free Exchange 2010 assessment for exploring an upgrade.

1. Tuning Exchange 2010:
Sizing, Virtualization, Large Mailboxes
and Super Dense Solutions
Azaleos Webinar
February 24th , 2010

2. Today’s Agenda
• Introductions & The Azaleos Solution
 Scott Gode, Vice President of Product Management &
Marketing, Azaleos
• Tuning Exchange 2010
 Lee Dumas, Executive Director of Architecture, Azaleos
• Topic Focus Areas:
 Sizing for Different Environments and Workloads
 Exchange and Blades/Super Dense Solutions
 Virtualizing Exchange
 Large Mailbox support Stick Around to the End
of the Webinar to be
 Backups and Storage Strategies
Eligible for a FREE E‟10
Assessment
• Q&A
PLEASE SAVE YOUR QUESTIONS TO THE END

3. Azaleos Corporation
Who We Are What We Do Who We Serve
• Founded in 2004, HQ in Seattle, • Remote management and monitoring • Companies looking to reduce cost
WA on-premise Exchange, Active and complexity around
Directory, OCS and SharePoint messaging & collaboration
• Microsoft heritage --- Exchange ,
– Email and Data Archiving systems while maintaining
OCS, AD and SharePoint experts
– Business Continuity visibility and control
• Geographically dispersed NOCs – Anti-Virus/Anti-Spam
• On-Premise and/or Co-Lo
(Seattle, Charlotte) – Mobile device management
Datacenter infrastructures
– Storage management
• One of Microsoft‟s Top 35
– Microsoft BPOS • Performed services for 400+
Partners nationally
– Managed Hybrid Services companies, ranging from
• Software + Services company midmarket to Fortune 500
• 24/7/365 proactive service and expert
• Award-winning solutions profiled support • More than 2M mailboxes
by Gartner, eWeek, Windows migrated
• 99.9%+ (min.) service uptime
ITPro and others
• Projects ranging from 250 to
• Turnkey physical or virtual systems
30,000+ mailboxes/users
based on industry standards
• 24/7/365 support for customers
• Professional Consulting services for
ranging across 5 continents
Exchange, SharePoint, OCS, Active
Directory and Microsoft Online • 98% Customer Retention

4. The Azaleos Solution
1. Remote Managed Services
 Staffed by Exchange/SharePoint/OCS experts 24X7 (MCA/Ranger certifications)
 Proactive Monitoring specific to the messaging/UC environment
(Exchange, SharePoint, OCS, AD, ……Server Stats, Storage, Network, etc.)
2. Microsoft Application Server “Appliance”
 On Premise, Turnkey Microsoft Exchange, OCS & SharePoint
 Delivers and Integrates Windows, AD, Exchange/SharePoint/OCS and
Management/Monitoring/Reporting software on a single platform
 Can be delivered as a physical or virtual infrastructure
3. Full Consulting Services
 Introductory Assessment or HealthCheck services
 System architecture planning
 Deployment & Migration Planning & Execution
• MSFT to MSFT (Exchange „03 to ‟07; WSS to MOSS; LCS to OCS)
• Competitive (Notes & Groupwise) to Microsoft

5. How We Do It: ViewX Technology
Summary of all systems monitored
1
2 6
Real-time Alert
view of Summary:
System logs all
server alert records by
3 status, available for
health by 4
Tickets & Cases: viewing anytime in
70% of cases resolved by tech
location who answers the phone
real-time
Monitored 24/7/365
by certified Microsoft
Status of 95% of issues resolved in 4
technology experts current hours or less
alerts 7
Full Patch and
Service Pack Over 7000 data
Management, Bug points monitored Best-in-
Fixes per minute
Class:
QA testing of Hotfixes System 5 Full R&D department
and Patches on send/receives dedicated to ensuring
identical hardware product meets
prior to rollout in
data every Real-time view of load and capacity growing customer
minute- we‟ll
customer
know about
by server needs
environment Automated daily backup and snapshots
issues before
Options for business continuity and disaster recovery
your users will!
5

6. Chiquita Brands
Matt Cain, Gartner
• “While relatively new, the Azaleos approach to e-
mail deployment offers an alternative to a premises-
based or hosted provisioning model.”
• “… organizations should examine Azaleos if
premises-based Exchange servers are required and
if Exchange management skills are absent.”
• “Uptime has been perfect…”
• “Chiquita believed it would have had to hire an
additional head count to manage Exchange, which it
avoided since Azaleos is managing the servers.”
• “The Azaleos approach to server deployment
and management works.”

7. Exchange 2010 and You
7

8. Topics for Today
• Sizing for Different Environments and
Workloads
• Virtualizing Exchange
• Large Mailbox support
• Exchange and Blades/Super Dense Solutions
• Backups and Storage Strategies

9. Exchange 2010 Sizing
• Large Mailbox Load
 Smaller is more expensive
• Multiple Database copies
 DB Copy Impact
• Backup Intervals
 How often is to often
• BES (BlackBerry Enterprise Server)
 Still a big impact
• Third Party Applications
 Outlook Plug-ins
• Online Mode
 Huge impact

10. Super Dense Solutions
• Blades combined with Virtualization
 Multi Core / Large Memory
 Consolidate Power
 10Gb Ethernet
• High Density Disk
 2TB disk
 No need for RAID
 Disk is a database
 Linear Growth
 Small footprint
• Gotcha
 Power and AC
 Single point of failure ?

11. Virtualizing Exchange
• Good Idea for Small to medium size servers
 Hyper-V vs. Vmware
• HUB/CAS Roles
 Great Candidate for Virtualization
• Live Migration / VMotion
 Multiplelayers of clustering is bad
 Just because you can doesn't mean you should

12. Large Mailboxes
• What is a “large” mailbox
 1GB is the entry point
 10GB will be common place
• Limiting Factors
 OutlookOST file
 Re-sync times
 Backup infrastructure
• Does Archiving help ?

13. Backup and Storage Strategy
• Get rid of tape
 Old technology, not reliable, too slow
 Streaming backup does not exist in Exchange 2010
• Consider disk-disk replication
 Off-site
storage
 Pseudo-DR
• Storage Strategy
 Stay low cost
 Large Mailboxes on SATA
 Don‟t throw away your SAN

14. Questions and Offer
The Azaleos Advantage
• Low TCO: Azaleos scales across hundreds of systems and thousands of seats to keep costs low
• Decreased Complexity: 7x24 Remote Monitoring, Management & Expert Support
• Exchange Expertise: No other provider can monitor & manage like Azaleos
• No Risk, No Lock In: Earning your business every month
OFFER:
FREE Exchange 2010 Assessment
• The perfect way to jumpstart and explore your entry point to Exchange 2010 --- a
$10K value
• Random Drawing of 3 winners from Webinar Attendees
• Submit your entry by filling out the Contact Form at
(http://www.azaleos.com/contact.aspx) and writing “FREE Exchange 2010” in the
comments field