An increasing number of firms are offering programs that care for their employees’ mental, physical and emotional health. This session from the 2016 International Corporate Citizenship Conference focused on how companies are integrating health and wellness programs into their corporate citizenship and employee engagement agendas.

1. Do Healthy Employees=Happy
Employees=Productive Employees?
Moderator: Lynnette McIntire, Teaching Fellow, The Boston College Center for Corporate
Citizenship
Tom Spring, Director of Wellness and Community Relations, Health Alliance Plan of Michigan
Carrie Wolter, Senior Vice President, Community Affairs Program Manager, Wells Fargo
Courtney Finnigan, Manager, Global Internal Communications, New Balance Athletics, Inc.
Gina West, Manager, Community Investment & Engagement, Fannie Mae

2. Wellness Programs Abound, but there is controversy
• Among working-age adults
with work-provided
insurance, 48 percent say
their employer offers some
type of wellness program
• 27 percent of those say their
employer offers a partici-
patory program, 2 percent
who say their employer
offers an outcome-based
program, and 16 percent
who say they offer both
types of programs.2

3. What is HAP?
Health Alliance Plan of Michigan
• Community-based, non-profit Michigan regional health plan offering HMO,
PPO, Medicare and Medicaid plans to southeastern and mid-Michigan
– Commercial fully insured and self-funded, exchange plan tiers
• Business unit of Henry Ford Health System with integrated care and
coverage delivery networks
• Strong commitment to community engagement and stewardship focused on
health and wellbeing
HAP’s Corporate Mission: Enhancing the health and well-being of the lives
we touch

4. Mission
Design and deliver market-leading health and
well-being programs to influence healthy
behaviors at work, at home and in the
community
Vision
Educate and empower people to engage in
healthy behaviors to reduce unnecessary
health care burden, improve productivity and
performance, and cultivate healthier
communities
2

5. Comprehensive Wellness Strategy
HAP wellness resources are available across the continuum of
our membership, insured groups, and communities served
Community
Health
Promotion
Worksite
Wellness
Community
Outreach &
Stewardship

6. 2015 Disaster Preparedness Webinar Series
The correlation | preparedness & emotional health
Carrie Wolter
Community Affairs Program Manager
Wells Fargo Government & Community Relations
2016 Boston College International Corporate Citizenship Conference
Breakout Session: Do Healthy Employees = Happy Employees = Productive Employees?
Monday, March 21; 10:30 – 11:45 a.m.

7. Brief Background | What
 Wells Fargo worked with the American Red Cross to co-develop a disaster
preparedness education quarter webinar series in 2015.
 Webinars held each quarter for all Wells Fargo managers across the U.S.
(~39,000 invitation list)
 Managers were encouraged to share webinar replay with their teams.
 Separate webinars were held for managers inside and outside the U.S.
 This was a first-of-its kind webinar series for American Red Cross that
provided the opportunity to repurpose and make available for other
companies.
 Webinars highlighted key internal resources that support emotional well-
being of team members including:
o WE Care Fund
o Employee Assistance Counseling (EAC) team

8. Brief Background | What
 The We Care Fund provides grants to team members
who face a financial hardship after a disaster situation or
other event deemed beyond their control.
 Examples of assistance include:
o Basic living expenses
o Home repairs as a result of a disaster
o Disaster-related evacuation expenses
 Since 2003, more than $5.6M has been granted to team
members
Employee Assistance Counseling (EAC)
 EAC offers a comprehensive menu of free services, 24 hours a
day, 7 days a week for team members and their household
family members.
 Confidential individual consultations and referrals are provided

9. Brief Background |Why
 Alignment with our Company Culture
o Ties to our Vision and Values: We want to be an employer of choice, a company that really
cares about people, where teamwork is valued and rewarded, where how the work gets
done is just as important as getting the work done
o Ties to our Human Rights Statement: We respect the human rights of our team members.
We strive to foster safe, inclusive and respectful workplaces, including building and
maintaining sustainable work environments where discrimination and harassment are not
tolerated.
 Risk Mitigation | Business and Reputation
 Improve well-being of our Team Members
o Disasters typically bring about significant stress, especially for children. The more
prepared our team members and their family members are, the better they will be likely
to handle stress during a disaster.
o Knowing our team members are better prepared will help them stay calm and clear-
headed in the face of a disaster in order to make safe decisions for themselves and their
loved ones.

10. Brief Background | When
Quarter Date Topic of Focus
1 January 28 Tornadoes & Floods
2 April 29 Hurricanes & Extreme Heat
3 July 29 Wildfires & Home Fires
4 October 28 Earthquakes & Severe Winter Weather
Quarter Date Region of Focus
(Topic will vary based on country)
1 February 25 India
2 June 24 Philippines & Asia Pacific
3 September 9 Europe, Middle East & Africa (EMEA)
4 November 4 Latin America
Webinars Outside the U.S.
Webinars Inside the U.S.

11. Brief Background |Results
Survey Statement Asked Each Quarter Average Score
(1-5)
I feel more prepared at home should I experience this disaster in the future. 4.08
I plan to follow the steps outlined by the Red Cross to be prepared should a disaster strike.
4.10
I plan to share the information learned from this webinar with my family and friends. 4.08
I feel more prepared at work should I experience this disaster. 4.02
I have a better understanding as to how Wells Fargo prepares and responds to this
disaster.
4.16
I plan to share this webinar with my Wells Fargo team. 4.01
Overall, this webinar was a good use of my time. 4.10
Quarter # Webinar
Attendees
#Survey
Respondents
% Survey
Response
1 1981 370 19%
2 1537 279 18%
3 1244 203 16%
4 1787 125 7%
Total 6549 977 15%

12. 12
Community Investment & Engagement (CIE)
Fannie Mae’s Initiative
BCCCC 2016 International Corporate Citizenship Conference March 20-22, 2016
Harnessing the Health Benefits of Volunteer
Service presented by Gina
West

13. 13
Community Investment & Engagement (CIE)
BCCCC 2016 International Corporate Citizenship Conference March 20-22, 2016
: Strategically Increasing the Value Proposition of Service
…

14. 14
Community Investment & Engagement (CIE)
: Our Key Programs
BCCCC 2016 International Corporate Citizenship Conference March 20-22, 2016

17.  Engages entire family
 Education and tools
 Formalized goals
 Linked to health insurance
premiums
 Provides financial incentives
 On-site health coaching
 Acute care and chronic
condition services
 Delivering results; risk-factor
reduction and saving
company funds