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Mobile Local Reaches a
       Tipping Point –
The ‘Localization’ Opportunity for National Mobile
                  Ad Campaigns

                       January 30, 2013


   For Audio: You may listen through your speakers or dial in:
        Toll: +1 (646) 307-1705 | Access Code: 996-723-292
Webinar Overview

 Webinar Goal                  • Speaker Introduction
   Examine the state of
    mobile local advertising
    from both an analysis and
    industry perspective
 Agenda                                 Rick                              Michael
   Preview key findings from            Ducey                             Boland
                                    Managing Director,
    our new mobile report              BIA/Kelsey
                                                                        Senior Analyst,
                                                                          BIA/Kelsey
   Examine mobile’s growth
    and value generation
   Drill down on status of
    location-based mobile ad
    adoption
   Evaluate what’s working                          Monica
                                                      Ho
    and why                                        VP, Marketing,
                                                     xAd, Inc.

                                                                                                   2
                                                         © 2013 BIA/Kelsey. All Rights Reserved.
Mobile Local Advertising: New Report
Examines Topic
• From National to Local: Mobile Advertising
  Zeros In
   • Published on Jan. 22, 2013, report first in a series
      of reports focused on “Leading in Local”
   • Examines models for success in mobile local ad
      targeting
   • Emphasizes how location targeting is boosting
      mobile ad performance
   • Identifies where the opportunity best presents itself
   • Synthesizes best practices and examines biggest
      marketplace challenges
   • Profiles leading mobile ad networks, ad-tech
      providers, and location data/analytics players
   • Available for sale. Special offer to webinar attendees

   Report details: www.biakelsey.com/MobileAdvertisingReport.asp


                                                                                                         3
                                                               © 2013 BIA/Kelsey. All Rights Reserved.
U.S. Mobile Ad Spend

                $12



                $10
                                                                                          $9.92

                 $8
                                                                   $8.07
US$ Billions




                 $6
                                                          $5.97


                 $4
                                          $4.22


                 $2           $2.67

                      $1.62

                 $0
                      2011    2012         2013           2014     2015                   2016

                                      Note: Numbers are rounded.



                                                                                                                     4
                                                                           © 2013 BIA/Kelsey. All Rights Reserved.
Smartphones vs. PCs




                                                                5
                      © 2013 BIA/Kelsey. All Rights Reserved.
Mobile Time Share vs. Ad Share




              Source: KPCB, eMarketer, IAB
                                                                                       6
                                             © 2013 BIA/Kelsey. All Rights Reserved.
Mobile eCPMs 5x Higher on the Desktop




                                                                       7
                             © 2013 BIA/Kelsey. All Rights Reserved.
Local Saves the Day

Consumer Usage                                             Non-location Targeted     Location Targeted

•   50% of Google                          $12

    mobile searches are                                                                                           $9.9
    local                                  $10

                                                                                                  $8.1
Advertiser Evolution                        $8                                                                     $5.8
•   Location is the         US$ Billions                                                                                          58
                                                                                                   $4.5
    fastest growing form                                                           $6.0                                           %
                                            $6
    of mobile ad                                                                    $3.1
                                                                         $4.2
    targeting says                          $4
    Millennial Media                                          $2.7       $2.1
    (Brands and SMBs)                             $1.6
                                            $2           41% 1.20                                  $3.6
                                                                                                                   $4.1
                                                  $0.7                              $2.9
                                                                         $2.2
Premium Ad Rates                                  $1.0
                                                              $1.5
                                            $0
•   A function of higher-                         2011        2012       2013       2014          2015             2016
    performing localized                         Note: Numbers are rounded, which affects some of the totals.
    ads                                                                                                   Source: Balihoo


                                                                                                                                   8
                                                                                        © 2013 BIA/Kelsey. All Rights Reserved.
Mobile Local Ad Performance




              Source: Millennial Media                                             9
                                         © 2013 BIA/Kelsey. All Rights Reserved.
Mobile Local Ad Performance, cont’d




                                                                        10
                              © 2013 BIA/Kelsey. All Rights Reserved.
Localize Across the Board… Including Ad
Creative




                                                                       11
                             © 2013 BIA/Kelsey. All Rights Reserved.
Example: Scout/Telenav


Situational Targeting:
“Get a 7-day free
pass…Come run on a
Treadmill, Not in the rain”




                                                                        12
                              © 2013 BIA/Kelsey. All Rights Reserved.
Example: YP

• Calls to action integrated into ad units
  (store locators, etc.)
• Closest locations are automatically
  provided, based on YP’s extensive location
  database – Great for national advertisers
• Campaigns drive and measure whatever
  actions the advertiser specifies (calls,
  clicks, directions)
• Blockbuster trial saw half of all clicks
  launch a map, 20 percent clicked a coupon
  and 22 percent of those shared coupon via
  Facebook
• YP also provides a customized landing
  page to advertisers so that users are given
  a consistent and optimized experience.
                                                                                          13
                                                © 2013 BIA/Kelsey. All Rights Reserved.
Example: Native Ads




                                                                14
                      © 2013 BIA/Kelsey. All Rights Reserved.
What Do We Mean By “Location
Targeting”?




                                                                         15
                               © 2013 BIA/Kelsey. All Rights Reserved.
Harnessing Location

Within a single campaign, Verve will vary the execution based on the
quality of the location data



    ACCURACY: METRO LEVEL                         ACCURACY: BLOCK LEVEL
    EXECUTION: GEO-AWARE                          EXECUTION: GEO-FENCE




                                                                                                         16 16
                                                               © 2013 BIA/Kelsey. All Rights Reserved.
xAd: Getting More Granular

STANDARD GEO-FENCE     xAd SMARTFENCE™




                                                                       17
                             © 2013 BIA/Kelsey. All Rights Reserved.
Location Defines Audience




                                                                      18
                            © 2013 BIA/Kelsey. All Rights Reserved.
Monica Ho, VP Marketing, xAD


             At the helm of New York City operations, Monica develops
             and leads xAd’s marketing functions and oversees the
             company’s communications to strategically position it in
             the local-mobile marketplace.
             Well-regarded in the space, Monica is currently active on
             the Interactive Advertising Bureau’s (IAB) Local Search
             Committee and the Mobile Marketing Association’s (MMA)
             Research Committee.




                                                                                              19
                                                    © 2013 BIA/Kelsey. All Rights Reserved.
What’s Working


• Location “+” Context

• Leveraging Location from targeting to creative

• Measuring beyond the initial ad click




                                                                                    20
                                          © 2013 BIA/Kelsey. All Rights Reserved.
Location + Context


  There is more to context than just location




                                                                              21
                                    © 2013 BIA/Kelsey. All Rights Reserved.
Location + Context


            What Can Local Context Tell Us?
•   General User Demographics                •   Weather
•   Type of local interest based on past &   •   Time Zone
    present behaviors                        •   Mix of businesses in area etc.




                                                                                                             22
                                                                   © 2013 BIA/Kelsey. All Rights Reserved.
Location + Context

          Targeting = Location(s)




                                                                              23
                                    © 2013 BIA/Kelsey. All Rights Reserved.
Location + Context

          Targeting = Geo-Fence




                                                                            24
                                  © 2013 BIA/Kelsey. All Rights Reserved.
Location + Context

   Targeting = Geo-Fence + Local Context




                                                                           25
                                 © 2013 BIA/Kelsey. All Rights Reserved.
Location + Context

                 Results:




Increased Ad                Reduction in
Performance                  Ad Waste


                                                                      26
                            © 2013 BIA/Kelsey. All Rights Reserved.
Location Relevant Ad Copy


  Top Reason Why Mobile Users Engage With Ads?




      Source: xAd/Telmetrics Mobile Path to Purchase Study, 2012                                             27
                                                                   © 2013 BIA/Kelsey. All Rights Reserved.
Location Relevant Ad Copy


            Great Mobile Creative




           Standard Banner




                                                                              28
                                    © 2013 BIA/Kelsey. All Rights Reserved.
Location Relevant Ad Copy


          Even Better Mobile Creative




           SmartCreative Banner



                             Weather-related
                             message
                                               Specific business
                                               information displayed for
                                               nearest location

                                                                                           29
                                                 © 2013 BIA/Kelsey. All Rights Reserved.
Going Beyond the Ad Click


TOUCHSCREEN SMART DEVICES
INCREASE THE CHANCE OF
ACCIDENTAL CLICKS/CALLS.
   – Approx. half of all mobile clicks
     are accidental*                                                HELLO?
                                                                    HELLO?!




       Source: xAd/Telmetrics Mobile Path to Purchase Study, 2012                                                30
                                                                                              30
                                                                       © 2013 BIA/Kelsey. All Rights Reserved.
Top Mobile Secondary Actions




                                     Source: xAd Network, 2012                                             31
Source: xAd Campaign Data, Q4 2011                               © 2013 BIA/Kelsey. All Rights Reserved.
Go Beyond the Click

Don’t fall prey to the “Fat Finger Syndrome”

  Measure performance results that
  demonstrate ready-to-transact
  consumer activity:
     • Phone calls
     • Reservations
     • Map and direction views
     • Coupon redemption
     • In-Store Check-in etc.


                                                                               32
                                     © 2013 BIA/Kelsey. All Rights Reserved.
JOIN US AT
                                                                           March 18-20, 2013
                                                                           Boston, MA
                                                                           Westin Copley Place
LEADING IN LOCAL: The National Impact will zero in on
how local has evolved as an important channel not only for                 Attend LEADING IN LOCAL for
small businesses, but for national players who are targeting               actionable insights from today's
locally. The conference will focus on how to leverage local                interactive local leaders.
and win your share of the $134 billion local media market.
                                                                                        VIKRAM SHARMA
                         SESSIONS INCLUDE:                                              CEO, Gannett
                                                                                        Digital Marketing
                                                                                        Services
                            The Mobile/Social SuperForum:
                             From National to Local
                                                                                         DOM MOREA
                            Local Services Marketing: Adding                            SVP, First Data
                             in Social, Mobile and Content
                            Geolocal: New Targeting, New                               BRIAN HALLIGAN
                                                                                        CEO, HubSpot; Senior
                             Search, New Maps                                           Lecturer, MIT
                            Media Leaders: Applying The
                             Lessons of Leading in Local                                DAVID KIDDER
                                                                                        Author, The Startup
                            Local Deals and Sales: The New                             Playbook
                             Online and Mobile Models


                                              Special Code: MOBILELOCAL (Save $200 on registration)
                                                                                                            33
                                              www.biakelsey.com/LeadinginLocalBoston Reserved.
                                                                        © 2013 BIA/Kelsey. All Rights
About BIA/Kelsey’s Mobile Report

• Report Details
   –   Pages: 53
   –   Figures: 43
   –   Tables: 8
   –   Companies Included in Report: 24
• Who Should Read This Report?
   – Senior leaders interested in the opportunity
     in mobile advertising
   – Companies building mobile local
     products and vetting opportunities based
                                                     Price
     on mobile user behavior                         • $1,495
   – Anyone focused on the trends and                • $1,995 (Report plus a one-
                                                        hour custom analyst briefing)
     direction of mobile/local communications
     and advertising                                 Download executive
                                                     summary:
                                 www.biakelsey.com/MobileAdvertisingReport.asp
                                                                                                     34
                                                           © 2013 BIA/Kelsey. All Rights Reserved.
Questions?




                                                       35
             © 2013 BIA/Kelsey. All Rights Reserved.
Questions and Comments:
                   Michael Boland, Senior Analyst, BIA/Kelsey
                   mboland@biakelsey.com


                   Monica Ho, VP, Marketing - xAd, Inc.
                   monica.ho@xad.com


                                          © 2013 BIA/Kelsey. All Rights Reserved.

 This published material is for internal client use only. It may not be duplicated or distributed in any manner not permitted by contract. Any
  unauthorized distribution could result in termination of the client relationship, fines and other civil or criminal penalties under federal law.
BIA/Kelsey disclaims all warranties regarding the accuracy of the information herein and similarly disclaims any liability for direct, indirect or
                          consequential damages that may result from the use or interpretation of this information.

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Bia/Kelsey Webinar: Mobile-Local-Reaches-Tipping-Point

  • 1. Mobile Local Reaches a Tipping Point – The ‘Localization’ Opportunity for National Mobile Ad Campaigns January 30, 2013 For Audio: You may listen through your speakers or dial in: Toll: +1 (646) 307-1705 | Access Code: 996-723-292
  • 2. Webinar Overview  Webinar Goal • Speaker Introduction  Examine the state of mobile local advertising from both an analysis and industry perspective  Agenda Rick Michael  Preview key findings from Ducey Boland Managing Director, our new mobile report BIA/Kelsey Senior Analyst, BIA/Kelsey  Examine mobile’s growth and value generation  Drill down on status of location-based mobile ad adoption  Evaluate what’s working Monica Ho and why VP, Marketing, xAd, Inc. 2 © 2013 BIA/Kelsey. All Rights Reserved.
  • 3. Mobile Local Advertising: New Report Examines Topic • From National to Local: Mobile Advertising Zeros In • Published on Jan. 22, 2013, report first in a series of reports focused on “Leading in Local” • Examines models for success in mobile local ad targeting • Emphasizes how location targeting is boosting mobile ad performance • Identifies where the opportunity best presents itself • Synthesizes best practices and examines biggest marketplace challenges • Profiles leading mobile ad networks, ad-tech providers, and location data/analytics players • Available for sale. Special offer to webinar attendees Report details: www.biakelsey.com/MobileAdvertisingReport.asp 3 © 2013 BIA/Kelsey. All Rights Reserved.
  • 4. U.S. Mobile Ad Spend $12 $10 $9.92 $8 $8.07 US$ Billions $6 $5.97 $4 $4.22 $2 $2.67 $1.62 $0 2011 2012 2013 2014 2015 2016 Note: Numbers are rounded. 4 © 2013 BIA/Kelsey. All Rights Reserved.
  • 5. Smartphones vs. PCs 5 © 2013 BIA/Kelsey. All Rights Reserved.
  • 6. Mobile Time Share vs. Ad Share Source: KPCB, eMarketer, IAB 6 © 2013 BIA/Kelsey. All Rights Reserved.
  • 7. Mobile eCPMs 5x Higher on the Desktop 7 © 2013 BIA/Kelsey. All Rights Reserved.
  • 8. Local Saves the Day Consumer Usage Non-location Targeted Location Targeted • 50% of Google $12 mobile searches are $9.9 local $10 $8.1 Advertiser Evolution $8 $5.8 • Location is the US$ Billions 58 $4.5 fastest growing form $6.0 % $6 of mobile ad $3.1 $4.2 targeting says $4 Millennial Media $2.7 $2.1 (Brands and SMBs) $1.6 $2 41% 1.20 $3.6 $4.1 $0.7 $2.9 $2.2 Premium Ad Rates $1.0 $1.5 $0 • A function of higher- 2011 2012 2013 2014 2015 2016 performing localized Note: Numbers are rounded, which affects some of the totals. ads Source: Balihoo 8 © 2013 BIA/Kelsey. All Rights Reserved.
  • 9. Mobile Local Ad Performance Source: Millennial Media 9 © 2013 BIA/Kelsey. All Rights Reserved.
  • 10. Mobile Local Ad Performance, cont’d 10 © 2013 BIA/Kelsey. All Rights Reserved.
  • 11. Localize Across the Board… Including Ad Creative 11 © 2013 BIA/Kelsey. All Rights Reserved.
  • 12. Example: Scout/Telenav Situational Targeting: “Get a 7-day free pass…Come run on a Treadmill, Not in the rain” 12 © 2013 BIA/Kelsey. All Rights Reserved.
  • 13. Example: YP • Calls to action integrated into ad units (store locators, etc.) • Closest locations are automatically provided, based on YP’s extensive location database – Great for national advertisers • Campaigns drive and measure whatever actions the advertiser specifies (calls, clicks, directions) • Blockbuster trial saw half of all clicks launch a map, 20 percent clicked a coupon and 22 percent of those shared coupon via Facebook • YP also provides a customized landing page to advertisers so that users are given a consistent and optimized experience. 13 © 2013 BIA/Kelsey. All Rights Reserved.
  • 14. Example: Native Ads 14 © 2013 BIA/Kelsey. All Rights Reserved.
  • 15. What Do We Mean By “Location Targeting”? 15 © 2013 BIA/Kelsey. All Rights Reserved.
  • 16. Harnessing Location Within a single campaign, Verve will vary the execution based on the quality of the location data ACCURACY: METRO LEVEL ACCURACY: BLOCK LEVEL EXECUTION: GEO-AWARE EXECUTION: GEO-FENCE 16 16 © 2013 BIA/Kelsey. All Rights Reserved.
  • 17. xAd: Getting More Granular STANDARD GEO-FENCE xAd SMARTFENCE™ 17 © 2013 BIA/Kelsey. All Rights Reserved.
  • 18. Location Defines Audience 18 © 2013 BIA/Kelsey. All Rights Reserved.
  • 19. Monica Ho, VP Marketing, xAD At the helm of New York City operations, Monica develops and leads xAd’s marketing functions and oversees the company’s communications to strategically position it in the local-mobile marketplace. Well-regarded in the space, Monica is currently active on the Interactive Advertising Bureau’s (IAB) Local Search Committee and the Mobile Marketing Association’s (MMA) Research Committee. 19 © 2013 BIA/Kelsey. All Rights Reserved.
  • 20. What’s Working • Location “+” Context • Leveraging Location from targeting to creative • Measuring beyond the initial ad click 20 © 2013 BIA/Kelsey. All Rights Reserved.
  • 21. Location + Context There is more to context than just location 21 © 2013 BIA/Kelsey. All Rights Reserved.
  • 22. Location + Context What Can Local Context Tell Us? • General User Demographics • Weather • Type of local interest based on past & • Time Zone present behaviors • Mix of businesses in area etc. 22 © 2013 BIA/Kelsey. All Rights Reserved.
  • 23. Location + Context Targeting = Location(s) 23 © 2013 BIA/Kelsey. All Rights Reserved.
  • 24. Location + Context Targeting = Geo-Fence 24 © 2013 BIA/Kelsey. All Rights Reserved.
  • 25. Location + Context Targeting = Geo-Fence + Local Context 25 © 2013 BIA/Kelsey. All Rights Reserved.
  • 26. Location + Context Results: Increased Ad Reduction in Performance Ad Waste 26 © 2013 BIA/Kelsey. All Rights Reserved.
  • 27. Location Relevant Ad Copy Top Reason Why Mobile Users Engage With Ads? Source: xAd/Telmetrics Mobile Path to Purchase Study, 2012 27 © 2013 BIA/Kelsey. All Rights Reserved.
  • 28. Location Relevant Ad Copy Great Mobile Creative Standard Banner 28 © 2013 BIA/Kelsey. All Rights Reserved.
  • 29. Location Relevant Ad Copy Even Better Mobile Creative SmartCreative Banner Weather-related message Specific business information displayed for nearest location 29 © 2013 BIA/Kelsey. All Rights Reserved.
  • 30. Going Beyond the Ad Click TOUCHSCREEN SMART DEVICES INCREASE THE CHANCE OF ACCIDENTAL CLICKS/CALLS. – Approx. half of all mobile clicks are accidental* HELLO? HELLO?! Source: xAd/Telmetrics Mobile Path to Purchase Study, 2012 30 30 © 2013 BIA/Kelsey. All Rights Reserved.
  • 31. Top Mobile Secondary Actions Source: xAd Network, 2012 31 Source: xAd Campaign Data, Q4 2011 © 2013 BIA/Kelsey. All Rights Reserved.
  • 32. Go Beyond the Click Don’t fall prey to the “Fat Finger Syndrome” Measure performance results that demonstrate ready-to-transact consumer activity: • Phone calls • Reservations • Map and direction views • Coupon redemption • In-Store Check-in etc. 32 © 2013 BIA/Kelsey. All Rights Reserved.
  • 33. JOIN US AT March 18-20, 2013 Boston, MA Westin Copley Place LEADING IN LOCAL: The National Impact will zero in on how local has evolved as an important channel not only for Attend LEADING IN LOCAL for small businesses, but for national players who are targeting actionable insights from today's locally. The conference will focus on how to leverage local interactive local leaders. and win your share of the $134 billion local media market. VIKRAM SHARMA SESSIONS INCLUDE: CEO, Gannett Digital Marketing Services  The Mobile/Social SuperForum: From National to Local DOM MOREA  Local Services Marketing: Adding SVP, First Data in Social, Mobile and Content  Geolocal: New Targeting, New BRIAN HALLIGAN CEO, HubSpot; Senior Search, New Maps Lecturer, MIT  Media Leaders: Applying The Lessons of Leading in Local DAVID KIDDER Author, The Startup  Local Deals and Sales: The New Playbook Online and Mobile Models Special Code: MOBILELOCAL (Save $200 on registration) 33 www.biakelsey.com/LeadinginLocalBoston Reserved. © 2013 BIA/Kelsey. All Rights
  • 34. About BIA/Kelsey’s Mobile Report • Report Details – Pages: 53 – Figures: 43 – Tables: 8 – Companies Included in Report: 24 • Who Should Read This Report? – Senior leaders interested in the opportunity in mobile advertising – Companies building mobile local products and vetting opportunities based Price on mobile user behavior • $1,495 – Anyone focused on the trends and • $1,995 (Report plus a one- hour custom analyst briefing) direction of mobile/local communications and advertising Download executive summary: www.biakelsey.com/MobileAdvertisingReport.asp 34 © 2013 BIA/Kelsey. All Rights Reserved.
  • 35. Questions? 35 © 2013 BIA/Kelsey. All Rights Reserved.
  • 36. Questions and Comments: Michael Boland, Senior Analyst, BIA/Kelsey mboland@biakelsey.com Monica Ho, VP, Marketing - xAd, Inc. monica.ho@xad.com © 2013 BIA/Kelsey. All Rights Reserved. This published material is for internal client use only. It may not be duplicated or distributed in any manner not permitted by contract. Any unauthorized distribution could result in termination of the client relationship, fines and other civil or criminal penalties under federal law. BIA/Kelsey disclaims all warranties regarding the accuracy of the information herein and similarly disclaims any liability for direct, indirect or consequential damages that may result from the use or interpretation of this information.