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Results of a survey to assess patient memory of diagnosis
                                                      and compliance with referral for physician follow-up after diabetes
                                                          screening: the Mobile Diabetes Screening Initiative (MDSi)                                                                                                                      Dr. Ellen L. Toth,
                                                                           Ellen L. Toth, Kelli Ralph-Campbell, Tracy Connor, Mary Pick, Kari Meneen, Gloria Fraser,                                                                     MDSi Medical Lead
                                                                                          Department of Medicine, University of Alberta, Edmonton, AB


                                  Abstract                                         CLIENT RECALL: We wanted to find out if our clients correctly
                                                                                            RECALL:                                                                                  PHYSICIAN CONCORDANCE: We wanted to find out if clients
                                                                                                                                                                                                   CONCORDANCE:
   MDSi serves off-reserve Aboriginal and remote communities in Northern
                                                                                   “heard” what MDSi told them about their diabetes status.
                                                                                    heard”                                                                                           followed-up with their family physician for confirmatory testing, as
                                                                                                                                                                                     followed-
Alberta. Between Nov. 2003 and July 2006, MDSi screened 1328 clients for
undiagnosed diabetes.                                                                                                                                                                MDSi recommended. We also wanted to find out if MDSi screening
   We designed a brief survey to understand client’s actions in response to                                                                                                          diagnoses had been confirmed upon physician follow-up.
                                                                                                                                                                                                                                       follow-
                                                                                     Group 1 (N = 40): Mean FPG = 7.6 mmol/L; Mean A1c = 6.6%
MDSi screening (i.e. seeing their family physician to confirm a positive
screening diagnosis). The survey additionally assessed client recall of their                                                                                                        Clients Following-up With Family Physician Upon MDSi Recommendation:
MDSi diagnosis.                                                                                                                                        Heard "N al",
                                                                                                                                                               orm
                                                                                                                                 Heard "Diabetes",
   After applying date parameters and exclusion criteria, we randomly                  A. Clients told they had                        22%
                                                                                                                                                            11%
generated a total sample of 312 clients, divided into 3 groups: Group #1               “probable diabetes”:                                                                                       100%
(N=118): Told “probable diabetes or IGT” (defined by FPG ≥7.0 mmol/L or
                                                                                       (N = 18)                                                                                                    80%                                                  No physician follow-up
A1c (≥6.1 mmol/L); Group #2 (N=75): Told “at risk for diabetes or pre-
diabetes” (defined by A1c ≥ 5.5 < 6.1 mmol/L); Group #3 (N=119): Told                                                         N Answer,
                                                                                                                               o                                      Heard
                                                                                                                                                                                                   60%                                                  Saw physician for different
                                                                                                                                                                                                                                                        matter
“normal” (defined by <5.5 mmol/L). [Group 3 will be reported elsewhere.]                                                         17%                             "Pre-diabetes",                   40%                                                  Saw physician about MDSi
   Sixty-two clients from Groups 1 and 2 completed surveys, a 32%                                                                                                     50%                                                                               results
                                                                                                                                                                                                   20%
response rate. Surveys were conducted in English or Cree by telephone by
MDSi staff from July-Aug 2006.                                                                                                                                                                      0%
                                                                                                                                                                                                         Group 1 (N = 40)        Group 2 (N = 22)
   Twenty-six clients (42%) remembered their MDSi diagnosis correctly; 13              B. Clients told they had                              N Answer, 23%
                                                                                                                                              o
(21%) incorrectly remembered a less critical but still serious diagnosis (i.e.                                                                                   Heard "Diabetes",
                                                                                       “probable pre-diabetes/IGT”:                                                     9%           Physician Concordance With MDSi Diabetes Screening Diagnosis:
“impaired”, not “diabetes”). Therefore, overall 63% of clients at least
remembered there was concern about their diabetes status upon MDSi
                                                                                       (N = 22)
screening.                                                                                                                                                                                        100%
                                                                                                                   Heard "Pre-diabetes",
   76% of clients saw their family physician after being screened; MDSi’s                                                  32%
                                                                                                                                                                                                   80%                                              Physician confirmation w/ blood
diagnosis was confirmed for 77% of clients who saw their family physician                                                                                       Heard "N al",
                                                                                                                                                                        orm                                                                         test
specifically regarding their MDSi results.                                                                                                                           36%                           60%                                              Physician confirmation
   MDSi is identifying a substantial number of people needing medical                *Group 1 clients were screened between 2003-2006                                                              40%
                                                                                                                                                                                                                                                    Physician follow-up
attention, who may otherwise be “missed” through conventional health care
                                                                                                                                                                                                   20%
delivery.
                                                                                                  22):
                                                                                     Group 2 (N = 22): Mean FPG = 6.3 mmol/L; Mean A1c = 5.8%                                                       0%
                                                                                                                                                                                                          Group 1 (N = 30)1   Group 2 (N = 17)2
                                                                                                                                                             N Answer, 5%
                                                                                                                                                              o
MDSi communities surveyed:                                                           Clients told they were                                                      Heard "Diabetes",
                                                                                                                                                                                     1Group 1: MDSi’s diabetes diagnosis was confirmed for 14 of the 20 clients who followed-up with
                                                                                                                                                                                              1: MDSi’                                                                    followed-
                                                                                     “at risk for diabetes                                                              9%
                                                                                                                                                                                     their family physician regarding their MDSi screening results, and for 1 of the 10 clients who saw
                                                                                                                                                                                                                                                      and
Anzac               Métis Settlements:                                               or pre-diabetes”:                                                                               their physician for a different reason. For 13 clients, MDSi’s diagnosis for weight, cholesterol
                                                                                                                                                                                                                                             MDSi’
Conklin             Buffalo Lake                                                                                         Heard "At Risk",                            Heard "N al",
                                                                                                                                                                             orm
                                                                                                                                                                                     and/or blood pressure was confirmed. For 6 clients, confirmatory diabetes diagnosis was based
                                                                                                                                                                                                                                             confirmatory
Evansburg           East Prairie                                                                                              68%                                         18%        on repeat blood testing ordered by the clients’ physician.
                                                                                                                                                                                                                              clients’
Grande Cache        Elizabeth                                                                                                                                                        2Group 2: MDSi’s diabetes diagnosis was confirmed for 9 of the 11 clients who followed-up with
                                                                                                                                                                                              2: MDSi’                                                                followed-
Hinton              Fishing Lake                                                                                                                                                     their physician regarding their MDSi screening results. For 8, MDSi’s diagnosis for weight,
                                                                                                                                                                                                                                                    MDSi’
La Crete            Gift Lake                                                        *Group 2 clients were screened 3-9 months prior to the survey
                                                                                                                                                                                     cholesterol and/or blood pressure was confirmed. For 8 clients, confirmatory diabetes and/or
Marlboro            Kikino                                                                                                                                                           cholesterol diagnosis was based on repeat blood tests ordered by the clients’ physician.
                                                                                                                                                                                                                                                            clients’
Peerless Lake       Paddle Prairie
Trout Lake          Peavine                                                        Discussion: Few Group 1 respondents correctly recalled their MDSi screening
                                                                                   Discussion
Wabasca                                                                            diagnosis. If Group 1 is representative of the sample as a whole, these survey
                                                                                                                                                 whole,                              Discussion: High rates of clients following-up with their family physician after
                                                                                                                                                                                     Discussion:                        following-
Wildwood                                                                           results may suggest a degree of “denial”. However, 55% of Group 1 and 77% of
                                                                                                                       denial”                                                       MDSi screening (76% overall) is encouraging. Follow-up rates for Groups 1 and
                                                                                                                                                                                                                                      Follow-
                                                                                   Group 2 respondents at least recalled there was concern about their diabetes
                                                                                                                                                        their                        2 were similar, though proportionately more from Group 1 saw their physician
                                                                                                                                                                                                                                                      their
                                           The Métis                               status, whether they correctly recalled their MDSi diagnosis, or incorrectly                      specifically regarding their MDSi results. This suggests MDSi is helping those
                                           Settlements                             recalled a lesser or a more critical status (ex. told “pre-diabetes”, recalled                    most in need to connect with treatment. The high rates of physician
                                                                                                                                                                                                                                                 physician
                                                                                                                                          pre-diabetes”
                                                                                   “diabetes”). This suggests MDSi effectively communicates messages to clients
                                                                                    diabetes”                                                                   clients              confirmation of MDSi’s diagnoses support the efficacy of MDSi’s methodology
                                                                                                                                                                                                       MDSi’                                    MDSi’
             Funding by Alberta Health
             and Wellness                                                          about their general diabetes status.                                                              and the utility of community-based screening.
                                                                                                                                                                                                        community-

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Results of a survey to assess patient memory of diagnosis and compliance with referral for physician follow-up after diabetes screening

  • 1. Results of a survey to assess patient memory of diagnosis and compliance with referral for physician follow-up after diabetes screening: the Mobile Diabetes Screening Initiative (MDSi) Dr. Ellen L. Toth, Ellen L. Toth, Kelli Ralph-Campbell, Tracy Connor, Mary Pick, Kari Meneen, Gloria Fraser, MDSi Medical Lead Department of Medicine, University of Alberta, Edmonton, AB Abstract CLIENT RECALL: We wanted to find out if our clients correctly RECALL: PHYSICIAN CONCORDANCE: We wanted to find out if clients CONCORDANCE: MDSi serves off-reserve Aboriginal and remote communities in Northern “heard” what MDSi told them about their diabetes status. heard” followed-up with their family physician for confirmatory testing, as followed- Alberta. Between Nov. 2003 and July 2006, MDSi screened 1328 clients for undiagnosed diabetes. MDSi recommended. We also wanted to find out if MDSi screening We designed a brief survey to understand client’s actions in response to diagnoses had been confirmed upon physician follow-up. follow- Group 1 (N = 40): Mean FPG = 7.6 mmol/L; Mean A1c = 6.6% MDSi screening (i.e. seeing their family physician to confirm a positive screening diagnosis). The survey additionally assessed client recall of their Clients Following-up With Family Physician Upon MDSi Recommendation: MDSi diagnosis. Heard "N al", orm Heard "Diabetes", After applying date parameters and exclusion criteria, we randomly A. Clients told they had 22% 11% generated a total sample of 312 clients, divided into 3 groups: Group #1 “probable diabetes”: 100% (N=118): Told “probable diabetes or IGT” (defined by FPG ≥7.0 mmol/L or (N = 18) 80% No physician follow-up A1c (≥6.1 mmol/L); Group #2 (N=75): Told “at risk for diabetes or pre- diabetes” (defined by A1c ≥ 5.5 < 6.1 mmol/L); Group #3 (N=119): Told N Answer, o Heard 60% Saw physician for different matter “normal” (defined by <5.5 mmol/L). [Group 3 will be reported elsewhere.] 17% "Pre-diabetes", 40% Saw physician about MDSi Sixty-two clients from Groups 1 and 2 completed surveys, a 32% 50% results 20% response rate. Surveys were conducted in English or Cree by telephone by MDSi staff from July-Aug 2006. 0% Group 1 (N = 40) Group 2 (N = 22) Twenty-six clients (42%) remembered their MDSi diagnosis correctly; 13 B. Clients told they had N Answer, 23% o (21%) incorrectly remembered a less critical but still serious diagnosis (i.e. Heard "Diabetes", “probable pre-diabetes/IGT”: 9% Physician Concordance With MDSi Diabetes Screening Diagnosis: “impaired”, not “diabetes”). Therefore, overall 63% of clients at least remembered there was concern about their diabetes status upon MDSi (N = 22) screening. 100% Heard "Pre-diabetes", 76% of clients saw their family physician after being screened; MDSi’s 32% 80% Physician confirmation w/ blood diagnosis was confirmed for 77% of clients who saw their family physician Heard "N al", orm test specifically regarding their MDSi results. 36% 60% Physician confirmation MDSi is identifying a substantial number of people needing medical *Group 1 clients were screened between 2003-2006 40% Physician follow-up attention, who may otherwise be “missed” through conventional health care 20% delivery. 22): Group 2 (N = 22): Mean FPG = 6.3 mmol/L; Mean A1c = 5.8% 0% Group 1 (N = 30)1 Group 2 (N = 17)2 N Answer, 5% o MDSi communities surveyed: Clients told they were Heard "Diabetes", 1Group 1: MDSi’s diabetes diagnosis was confirmed for 14 of the 20 clients who followed-up with 1: MDSi’ followed- “at risk for diabetes 9% their family physician regarding their MDSi screening results, and for 1 of the 10 clients who saw and Anzac Métis Settlements: or pre-diabetes”: their physician for a different reason. For 13 clients, MDSi’s diagnosis for weight, cholesterol MDSi’ Conklin Buffalo Lake Heard "At Risk", Heard "N al", orm and/or blood pressure was confirmed. For 6 clients, confirmatory diabetes diagnosis was based confirmatory Evansburg East Prairie 68% 18% on repeat blood testing ordered by the clients’ physician. clients’ Grande Cache Elizabeth 2Group 2: MDSi’s diabetes diagnosis was confirmed for 9 of the 11 clients who followed-up with 2: MDSi’ followed- Hinton Fishing Lake their physician regarding their MDSi screening results. For 8, MDSi’s diagnosis for weight, MDSi’ La Crete Gift Lake *Group 2 clients were screened 3-9 months prior to the survey cholesterol and/or blood pressure was confirmed. For 8 clients, confirmatory diabetes and/or Marlboro Kikino cholesterol diagnosis was based on repeat blood tests ordered by the clients’ physician. clients’ Peerless Lake Paddle Prairie Trout Lake Peavine Discussion: Few Group 1 respondents correctly recalled their MDSi screening Discussion Wabasca diagnosis. If Group 1 is representative of the sample as a whole, these survey whole, Discussion: High rates of clients following-up with their family physician after Discussion: following- Wildwood results may suggest a degree of “denial”. However, 55% of Group 1 and 77% of denial” MDSi screening (76% overall) is encouraging. Follow-up rates for Groups 1 and Follow- Group 2 respondents at least recalled there was concern about their diabetes their 2 were similar, though proportionately more from Group 1 saw their physician their The Métis status, whether they correctly recalled their MDSi diagnosis, or incorrectly specifically regarding their MDSi results. This suggests MDSi is helping those Settlements recalled a lesser or a more critical status (ex. told “pre-diabetes”, recalled most in need to connect with treatment. The high rates of physician physician pre-diabetes” “diabetes”). This suggests MDSi effectively communicates messages to clients diabetes” clients confirmation of MDSi’s diagnoses support the efficacy of MDSi’s methodology MDSi’ MDSi’ Funding by Alberta Health and Wellness about their general diabetes status. and the utility of community-based screening. community-