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Defining Marketing  for the 21 st  Century
Chapter Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Marketing? Marketing  is an organizational function and a set of processes for creating,  communicating, and delivering value  to customers and for managing  customer relationships  in ways that benefit the  organization and its stakeholders.
What is Marketing Management? Marketing   management  is the art and science   of choosing target markets  and getting, keeping, and growing  customers through creating, delivering, and communicating superior customer value.
What is Marketed? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Demand States ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Customer Markets ,[object Object],[object Object],[object Object],[object Object]
Company Orientations ,[object Object],[object Object],[object Object],[object Object]
Marketing Mix and the Customer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Core Concepts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Management Tasks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Functions of CMOs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 1.3 Improving CMO Success (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Consumer Capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internal Marketing ,[object Object]
Performance Marketing  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Management Tasks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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