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Multi cultural communication skills

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Babasab Patil
Babasab Patil

Multi cultural communication skills

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Multi Cultural Communication Skills
HOFSTEDE’S HERMES STUDY ,[object Object]
CULTURE "Culture as the collective programming of the mind which distinguishes the members of one human group from another"
Four key elements, or "dimensions", of culture ,[object Object],[object Object],[object Object],[object Object],[object Object]
Power Distance Index (PDI) It focuses on the degree of equality, or inequality, between people in the country's society. A High Power Distance ranking indicates that inequalities of power and wealth have been allowed to grow within the society. A Low Power Distance ranking indicates the society de-emphasizes the differences between citizen's power and wealth.
Individualism (IDV) It focuses on the degree the society reinforces individual or collective, achievement and interpersonal relationships. A High Individualism ranking indicates that individuality and individual rights are paramount within the society. A Low Individualism ranking typifies societies of a more collectivist nature with close ties between individuals.
Masculinity (MAS) It focuses on the degree the society reinforces, or does not reinforce, the traditional masculine work role model of male achievement, control, and power. A High Masculinity ranking indicates the country experiences a high degree of gender differentiation. A Low Masculinity ranking indicates the country has a low level of differentiation and discrimination between genders.
Uncertainty Avoidance Index (UAI) It focuses on the level of tolerance for uncertainty and ambiguity within the society - i.e. unstructured situations. A High Uncertainty Avoidance ranking indicates the country has a low tolerance for uncertainty and ambiguity. A Low Uncertainty Avoidance ranking indicates the country has less concern about ambiguity and uncertainty and has more tolerance for a variety of opinions.
Long-Term Orientation (LTO) It focuses on the degree the society embraces, or does not embrace, long-term devotion to traditional, forward thinking values. A High Long-Term Orientation ranking indicates the country prescribes to the values of long-term commitments and respect for tradition. A Low Long-Term Orientation ranking indicates the country does not reinforce the concept of long-term, traditional orientation.
Achieving Communication Effectiveness ,[object Object],[object Object],[object Object],[object Object]
Communication Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
An Example of Body Language: North American Space Zones Intimate Personal Social Public 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Australia ,[object Object],[object Object],[object Object],[object Object]
Australia (Contd.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
FRANCE ,[object Object],[object Object],[object Object]
FRANCE (Contd.) ,[object Object],[object Object],[object Object]
RUSSIA ,[object Object],[object Object],[object Object],[object Object]
RUSSIA (Contd.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
UNITED KINGDOM ,[object Object],[object Object],[object Object]
UNITED KINGDOM (Contd.) ,[object Object],[object Object],[object Object],[object Object]
USA ,[object Object],[object Object],[object Object],[object Object]
USA (Contd.) ,[object Object],[object Object],[object Object],[object Object]
Skills and Best Practices: Steps to Become a Global Manager ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CULTURAL FLUENCY (Dr. Linda Beamer) ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Multi cultural communication skills

  • 2.
  • 3. CULTURE "Culture as the collective programming of the mind which distinguishes the members of one human group from another"
  • 4.
  • 5. Power Distance Index (PDI) It focuses on the degree of equality, or inequality, between people in the country's society. A High Power Distance ranking indicates that inequalities of power and wealth have been allowed to grow within the society. A Low Power Distance ranking indicates the society de-emphasizes the differences between citizen's power and wealth.
  • 6. Individualism (IDV) It focuses on the degree the society reinforces individual or collective, achievement and interpersonal relationships. A High Individualism ranking indicates that individuality and individual rights are paramount within the society. A Low Individualism ranking typifies societies of a more collectivist nature with close ties between individuals.
  • 7. Masculinity (MAS) It focuses on the degree the society reinforces, or does not reinforce, the traditional masculine work role model of male achievement, control, and power. A High Masculinity ranking indicates the country experiences a high degree of gender differentiation. A Low Masculinity ranking indicates the country has a low level of differentiation and discrimination between genders.
  • 8. Uncertainty Avoidance Index (UAI) It focuses on the level of tolerance for uncertainty and ambiguity within the society - i.e. unstructured situations. A High Uncertainty Avoidance ranking indicates the country has a low tolerance for uncertainty and ambiguity. A Low Uncertainty Avoidance ranking indicates the country has less concern about ambiguity and uncertainty and has more tolerance for a variety of opinions.
  • 9. Long-Term Orientation (LTO) It focuses on the degree the society embraces, or does not embrace, long-term devotion to traditional, forward thinking values. A High Long-Term Orientation ranking indicates the country prescribes to the values of long-term commitments and respect for tradition. A Low Long-Term Orientation ranking indicates the country does not reinforce the concept of long-term, traditional orientation.
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  • 12. An Example of Body Language: North American Space Zones Intimate Personal Social Public 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
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