1. Personal Information
Full Name : Bader J. Aljassim
Date of Birth : March 14, 1979
Nationality : Saudi Arabia
Mobile : +966503909007
Marital status : Married
Health : Good
E-mail : bader_ja@hotmail.com
Objective
Seeking a challenging
opportunity to demonstrate my
skills, abilities, Knowledge and
attain experience in a dynamic
organization working on a global
scale offering scope for career
growth and professional
development while utilizing my
potential for achieving
excellence, enhancing my
technical and managerial skills.
Academic Profile
Qualification Year Major Subjects Institution
B.S.E.I 2010 Engineering Informatics AMA International
University - Bahrain
Diploma 2001 Computer Technology College of
Technology, Al Hassa
Strength
 I can do work under high
pressure and loyal
 Have ability to understand
things and result oriented
 A good team member &
strong organization skills
 Good behavior and obliging
 Analytical, problem solving&
Decision maker
 Organizational Leadership
and development
 Advanced Technology
Researching
 Capacity planning and cost
control
 Best practice methodologies
Computer Courses Profile
Qualification Year Major Subjects Institution
ITIL 2015 Information Technology
Infrastructure Library
Alnafitha
International
ITSM 2015 OpManager Alnafitha
International
MCSE 2015 SharePoint Server 2013 New Horizons
SCCM 2014 System Center Configuration
Manager
New Horizons
Excel 2013 Ms Excel 2010 Beginner and
Intermediate
Zahid Learning
Center
MCSA 2006 Microsoft Certified Solutions
Associate
New Horizons
MCP 2003 Implementing Microsoft Windows
2000 Professional and Server
Assefr Technical
Institute

2. Professional Job Experience
Currently working as a IT Operation Manager in AJIL Financial
Services Company, Jeddah, Sari Street, 9th
Floor Jeddah 101, P. O.
Box 13624 Jeddah – 21414 Saudi Arabia.
Duties & Responsibilities (Reporting to IT Manager)
 Work in collaboration with IT Manager on strategies to
improve project delivery, and to share knowledge of clients
existing architecture, systems, security and risks
 Coordinate among various departments like Quality, HR,
Finance, … etc, and review individual group performance and
set action plan for improvement
 Manage teams from IT Operation & Technical to desktop
support, assist in the training and development of IT teams,
providing on-job training
 IT Budget planning and submit to IT Manager
 Preparing Standard Documents, Producers and policies
related IT processing
 Reviewing/Managing all network security issue
 Assisted in developing, recommending, and enforcing IT
policies relating to the help desk operation
 Reviewing/Managing all requirements of SAMA and external
auditing (EY Global Shared Services)
From 2003 to 2013
Zahid Tractors & Heavy Machinery Co. LTD. IT Department, as
following positions:-
Hardware Skills
 HP Switches
 Cisco Switches
 Cisco Router
 IBM Server
 HP Server
 Dell Server
 IBM Storage
 HP Storage
 Dell Storage
 Sohos UTM9/RED
(Model SG310-SG430-SG450)
 SonicWall-Network Security
(Model 210-240-3500-4500)
 SonicWall-Email Security
(Model ESA 3300)
 SonicWall-SRA 4600
 AVAYA IP Office 500 v2
 AVTECH Room Alert
 FM-200 (Fire System)
 LifeSize Video Conferencing
System
 CCTV (NBC, Dynix)
General Courses Profile
Qualification Year Major Subjects Institution
Six Hat 2014 The Six Hats – Enriching Lateral
Thinking
Zahid Learning
Center
E-mail 2013 E-mail Writing Etiquette Zahid Learning
Center
CPR 2012 NSC CPR Zahid Learning
Center
FA 2012 NSC First Aid Zahid Learning
Center
EPS 2008 Enhanced Productivity Skills –
Maximizing your Personal
Effectiveness
PROGRESS
Management
Consultants
Training inside company
 CCNA
 CCNA – Security
 CCNP
 Sohos UTM/RED
 SonicWall-Network Security
 SonicWall-Email Security
 SonicWall-SRA 4600
 Microsoft TMG
 IBM As/400
 Symantec Backup Exec 2012
 ARCserve (Backup Utility)
 System Center DPM
 Lotus Notes Domino
Administrator
 AVAYA IP Office

3. Duties & Responsibilities of IT Network Security Engineer 2011 to
2013 (Reporting to IT Technical Support Manager)
 Managing Routing, Switching , Firewall and all security issue
 Responsible for disaster recovery, closing security loopholes
and access levels.
 Managing network connectivity, MPLS, SSL-VPN
 Managing security of endpoint protection server, client
Duties & Responsibilities of IT Network Administrator 2008 to 2010
(Reporting to IT Operation Manager)
 Designing, implementing and managing Active Directory.
 Implementing and Configuring (DHCP, DNS, WINS,RAS,
WSUS, IIS and IPSEC).
 Configure storage group, and database file with limitation
quota
 Troubleshooting any problem on servers
Duties & Responsibilities of IT Team Leader 2005 to 2007
(Reporting to IT Operation Manager)
 Day-to-day tasks include overseeing a multitude of projects
related to the Help Desk. These have included system
hardware/software inventory, region-wide software updates,
configuration of new computers and other similar tasks.
 Coordinating with Operators and users to troubleshoot in
case of any abnormality of System failure.
 Arrange the maintenance schedule and prepare reliability
report for Management.
 Coordinate with Manager, Operations for his queries etc. and
keep him updated about the operational problems in all
locations
 Coordinate with System Operators and Backup Operators to
resolve any operational problem
Duties & Responsibilities of IT Specialist 2003 to 2004
(Reporting to IT Operation Manager)
 Maintenance for All Hardware, Software Computer. &
managing and configuring.
 Managing and Implementing for User’s Desktop
Environment by Active Directory.
 Building, configuration and troubleshooting of client and
desktop hardware.
 Installing and troubleshooting end user support
From 2001 to 2002
Sahara Network ( ISP), as Help Desk/Customer Care Engineer
Research Skills
 Successful in meeting technical challenges and finding
solutions to meet the needs of the customer.
 Gathered and evaluated detailed information about third
party network management tools.
 Demonstrated capacity to implement innovative programs
that strengthen the organizations.
Software Skills
 Ms SQL Server
 Ms Exchange Server
 System Center Operations
Manager
 System Center Configuration
Manager
 System Center Data
Protection Manager
 System Center Service
Manager
 System Center Virtual
machine Manager
 System Center Endpoint
Protection
 System Center Orchestrator
 System Center App
Controller
 Lotus Notes Domino & Client
 Symantec Backup Exec 2012
 ARCserve Backup
 Symantec Endpoint
Protection
 Sophos Endpoint Protection
 Ms – Office
 Ms – Visio
 Ms - Project
 Adobe Photoshop
 SolarWinds
 Manage Engine (All Products)
Server Platform
 Microsoft Windows Server
2000,2003,2008,2012
(Advanced)
 VMware ESXi (Advanced)
 IBM Os/400 (Intermediate)
 Linux (Beginner)

4. Leadership Skills
 Outstanding leadership abilities; able to coordinate and
direct all phases of project-based efforts while managing,
motivating, and leading project teams.
 Effective project management skills, overseeing
implementations and completing project milestones
according to timelines.
 Exceptional abilities in project design and management with
the organizational and supervisory skills to assure success.
Delegates and monitors work to meet and beat deadlines.
Communication Skills
 Dedicated, hardworking individual with the communications
skills to work at all levels of the project.
 Outstanding motivator and builder of team work. Works well
in both team and individual assignments.
 Excellent ability to communicate with customers, taking
necessary steps to ensure customer satisfaction
Project Manager for the Projects
 Asset Project Manager for ERP, Oracle E-Business Suite,
HRMS Module.
 Oracle Disaster Recovery by Data Gard
 Planned, designed, and implemented new server technology
with rack mounted solution. Focused on reducing physical
footprints through optimization of enterprise virtualization
environment
 Implemented/Deployment AVAYA IP Telephone
 Design Datacenter to Tier 3
 Backup Solution with offside backup
 Implemented/Deployment Ms System Center with Privet
Cloud
 Wireless Solution by Ruckus technology
 Implemented/Deployment call center with IT Help Desk
System
 CCTV for kingdom wide braches
Language
Arabic
English
Interests
Reading books
Diving
Paramotor
(PPG) Pilot
Permanent Address:
Al-Noor Residential quarter, Abu-Hadriyah Street, Dammam
Saudi Arabia
Temporary Address:
Asafa Residential quarter, Prince Majid Street, Jeddah Saudi
Arabia
Contact detail:-
Mobile : 00966-503909007
E-mail : bader_ja@hotmail.com
Reference will be furnished on demand
Courses in progress
 PMP
 CISSP
 6-Sigma
Areas of Expertise
 IT Technical Support
 IT Operation
 IT Business Development
 IT Purchase Order
 Office Management
 Office Automation
 Payroll System
 Parts System
 Services System
 Warehouse System
 Self-Motivation
 Leadership and Teamwork
 Accounts & Finance
 Analyst & budget
 Exceeding Targets
 Accounts Payable
 Accounts Receivable
 Petty Cash