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http://www.niso.org/news/events/2011/nisowebinars/storage/



   Tangible Assets
Management of Physical
  Library Resources
          August 10, 2011

Speakers: Valerie Horton, Timothy
  Cherubini, and David Borycz
Valerie Horton
Executive Director
Colorado Library Consortium (CLiC)
Process
1. Discovery
           2. Selection/Request
                                 3. Delivery


“The end user’s experience of
DELIVERY … is as important, if not
more important, than his or her
DISCOVERY experience.”
     OCLC Report 2009
• MA: 500%  in 10 year
• CO: 211%  in 5 years




                          DELIVERY GROWTH
Delivery is Locally-Based
*Data from Colorado, Florida, and Wisconsin

60- 65%




                        19 -20%

             5-7%                    6-10%
                                                  1.30%       0.50%

Books*    Audio Books* VHS/DVDs*   Music CDs*   Paper, etc   Packages
Mini-Survey*
                  Per Piece Pricing (snapshot)

$16.00
$14.00
$12.00
$10.00
 $8.00
 $6.00
 $4.00       Average:
 $2.00       $.47
 $0.00
         Colorado Library   UPS    Federal Express   USPS
             Courier
Prediction: Gas prices are
THE GOAL:
improve delivery
performance and
reduce costs
Sections:
  1. Introduction
  2. Management
  3. Automation
  4. The Physical Move
  5. Taking the next step
  6. Bibliography
•   Coordination between separate providers
•   Governance
•   Role of delivery coordinator
•   Record keeping guidelines
•   Contracting with suppliers
•   Delivery policies
•   Reducing deliveries
•   Home & distance education delivery
•   International delivery
•   Floating collections

•   Closest available copy
    • Overrides hold queue order

•   Delivery sort on route

•   Clustering requests
    • Single container between 2
      libraries
   Best manual sort is
    600-700 items/hr
    › Norm: 400-500
      items/hr

   Machines can sort
    7,500 items/hr
    › Less staff
Using rubberbands to secure label
Label sticking out from top
Paper Banding   Removable adhesive label
Order of                                               Direct Cost per   Workflow   Environ-mental
                    Label            Product Examples
 Preference                                                   Unit          Impact        Impact


              Label sticking out
               of the top of the        Any paper            Low           Minimal        Low
                     item
    Most                                                                                  Poor
              Label sticking out
recommended                           Thermal paper        Medium          Medium     (paper is not
              the top of the item
                                                                                       recyclable)

                                    Any heavier/wider
                                       rubber band:
               Rubber banded         size 64 (3 1/2 x        Low            Low           Low
                                    1/4 ) or 117B (7
                                          x 1/8 )


                                    Any paper; regular
                Paper banded                                 Low            High        Medium
                                      adhesive tape

                                        3M brand
                 Sticky notes         Post-It® notes         Low           Minimal        Low
    Least                              1.5 x 2.5
recommended                            Avery 5164
                 Adhesive             (4 x 3.3 ) or
                                                           Medium          Minimal        High
              removable labels       similar generic
                                          label
Rubberband
               With Bin



No packaging




               One time or reusable
               paper bags
Tote Lift Assist
                   Cart with
                   handle for
                   bins
Based on an OCLC study by Dennis Massey
by August 21




http://www.niso.org/workrooms/physdel
The
End
Collaborative Retention of
Monographs: Early Thoughts for
        Future Action

             Timothy Cherubini
        Director of Regional Services
                  LYRASIS

   Remarks prepared for the NISO Webinar:
   Tangible Assets - Management of Physical
              Library Resources
               August 10, 2011
Grant to LYRASIS
            from the
   Institute of Museum and
   Library Services (IMLS)

 “Developing a North American
Strategy to Cooperatively Manage
   & Retain Print Collections of
           Monographs”
LYRASIS Grant Partners
•   California Digital Library
•   Center for Research Libraries
•   Committee for Institutional Cooperation
•   Occidental College
“Think Tank”
         27-28 October, 2010
• 30 library leaders
• Sought to define characteristics of a
  collaborative model
• Identified themes
• Possible implementations scenarios
• Issues that require testing or research to
  confirm framework for future action
Major Themes & Issues
• Libraries of all sizes are seeking strategies
• Overlap – can it be measured, leveraged?
• “Bibliographic indeterminacy”
• Monographs – more politically difficult,
  costly than journals?
• Monographs – disproportionately affect
  humanities faculty & students
• User behaviors
“Affinity Groups”
• University Librarians
• Collection Development Officers
• Interested parties from consortia and
  professional organizations
University Librarians -
              Discussion
• Copyright
• Costs and cost savings
• Subject expertise: How to deploy?
• Over promising what can be accomplished
• Increasing knowledge of the “collective
  collection,” including integrity of data
• Engaging faculty and scholarly societies
• Developing a positive vision for shared
  collections and services
Collection Officers -
              Discussion
• Developing a positive vision – preserving
  the scholarly record
• Developing better data
• Access
• Press on copyright issues
• Notion of acceptable loss
Consortium Leaders -
            Discussion
• How much duplication of holdings is
  there?
• What is the role of consortia?
• Who can provide the infrastructure for
  collection management at network scale?
Topical Discussions
• Digital surrogates
• Bibliographic information
• Service models and business models
Topical Discussion: Digital
             Surrogates
• Needs to collectively manage print?
  – Open standards-based formats
  – Accurate information about quality
  – Guidelines for use
  – Discoverability
  – Reliability
Topical Discussion: Digital
             Surrogates
• Topics for further exploration
  – Who will retain print copies?
  – What are incentives to do so?
  – Titles represented in e- now top priority?
  – Studies relating online discoverability to print
    use
  – Balancing reliance of mass digitization and
    publisher digitization
Topical Discussion: Bibliographic
            Information
• Issues & approaches
  – Build on plans, projects underway for journal
    archiving
  – Linkages between print copies in storage,
    print copies in circulation, and digital copies
  – Maintaining representatives of all editions
  – Agreement needed on cataloging as a
    requirement for print archiving
Topical Discussion: Service &
         Business Models
• Questions, issues & approaches
  – What are the incentives to keep print?
  – How can consortia facilitate commitments?
  – What services are required?
  – What agreements are necessary?
  – What kind(s) of organizations are necessary
    to manage these efforts?
Implementation Scenarios
• Already in storage
• In Hathi Trust and also in public domain or
  published through 1963 or 1976
• Domain-based approach (by LC class
  range, subject or discipline)
Grant Conclusion
  Continuing Discussion
Ongoing LYRASIS role -TBD
Collaborative Retention of Print Monographs
          on the LYRASIS website:

       http://tinyurl.com/3p929qb

   LYRASIS Collection Development &
      Management Advisory Group:

       http://tinyurl.com/4x5p2b6
Timothy Cherubini
           LYRASIS
 Director, Regional Services
      Williamstown, MA

timothy.cherubini@lyrasis.org
    800 999 8558 x4992
Storage at The Joe and Rika
Mansueto Library

University of Chicago


David Borycz
Special Projects Librarian
The University of Chicago Library
The Case

 Campus Libraries are “functionally full”
    Print collection continues to grow


 Inadequate space for new Library programs and services
    Collaborative spaces
    Technology-equipped spaces
    Training and workshop spaces
The Mansueto Library: Considerations

 Digitization: making print collections obsolete?
 Service: delayed vs. real-time collection access?
 Impact on existing library buildings
               …and Cost?
The Mansueto Library: Considerations

   On-site addition or off-site building?
   If on-site, importance of harmony with campus aesthetic?
   Book storage: open or closed stacks?
   Preservation and conservation of collections




                                OR
If On-Site…

 Above-ground facility with compact shelving



 Hybrid construct:
    above-ground compact shelving
    underground high-density shelving


 Underground high-density shelving
Helmut Jahn

Designer of Shanghai
International Expo Center,
Munich Airport Center,
Sony Center (Berlin),
EU Headquarters (Brussels)
Joe and Rika Mansueto

University alumni:
     Joe Mansueto: A.B., 1978 & M.B.A., 1980
     Rika Mansueto: A.B., 1991

Founder of Morningstar, Inc.

“This library combines three of our passions: great design, the free exchange
of information and the University of Chicago. That’s why Rika and I couldn’t
be more thrilled to be a part of this project.”
The Joe and Rika Mansueto Library




240 ft x 120 ft x 3.5 stories high
Reading Room, Circulation Service
Center, Preservation & Conservation
Grand Reading Room




184 seats with task lighting, electrical power, and laptop lock points
3 study carrels for intensive use
Multi-function printer/copier/scanner in room
Wireless throughout building
Glass has high-performance low-E coating to reduce heat
Glass higher than 18 feet shaded with ceramic frit pattern to reduce glare, heat
The Reading Room at night
Circulation Service Center

 12 first floor pick stations
    3 Special Collections
    9 General Collections


 Expected 5-minute retrieval time



 Material can be requested from any
  computer at any time
Below Ground Storage Facility




3.5 million volume capacity in high-density automated shelving
Total campus capacity: 10+ million volumes
Humidity and temperature controlled for optimal preservation environment
Slurry wall construction and pumps with emergency backup to prevent water damage
Bin and Shelf Rack Storage




24,000 bins: 10”, 12” and 15” heights   1,200 shelf racks: 3’x5’x6’
Loading the System

   Loading 1 Million volumes June – September 2011
   Approximately 70 student staff working 1,000-1,200 hrs/wk
   Utilizing 12 workstations with a goal of 20,000 items per day
   Materials coming from numerous different locations
    requiring:
       Record changes in the catalog
       Cleaning
       Sorting
       Preservation review
 Currently at 640,000 items loaded
Thank you!



Questions?


mansueto.lib.uchicago.edu
David Borycz
Special Projects Librarian

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Managing Physical Library Resources

  • 1. http://www.niso.org/news/events/2011/nisowebinars/storage/ Tangible Assets Management of Physical Library Resources August 10, 2011 Speakers: Valerie Horton, Timothy Cherubini, and David Borycz
  • 2. Valerie Horton Executive Director Colorado Library Consortium (CLiC)
  • 3. Process 1. Discovery 2. Selection/Request 3. Delivery “The end user’s experience of DELIVERY … is as important, if not more important, than his or her DISCOVERY experience.” OCLC Report 2009
  • 4. • MA: 500%  in 10 year • CO: 211%  in 5 years DELIVERY GROWTH
  • 6. *Data from Colorado, Florida, and Wisconsin 60- 65% 19 -20% 5-7% 6-10% 1.30% 0.50% Books* Audio Books* VHS/DVDs* Music CDs* Paper, etc Packages
  • 7. Mini-Survey* Per Piece Pricing (snapshot) $16.00 $14.00 $12.00 $10.00 $8.00 $6.00 $4.00 Average: $2.00 $.47 $0.00 Colorado Library UPS Federal Express USPS Courier
  • 8.
  • 10.
  • 12. Sections: 1. Introduction 2. Management 3. Automation 4. The Physical Move 5. Taking the next step 6. Bibliography
  • 13. Coordination between separate providers • Governance • Role of delivery coordinator • Record keeping guidelines • Contracting with suppliers • Delivery policies • Reducing deliveries • Home & distance education delivery • International delivery
  • 14. Floating collections • Closest available copy • Overrides hold queue order • Delivery sort on route • Clustering requests • Single container between 2 libraries
  • 15.
  • 16. Best manual sort is 600-700 items/hr › Norm: 400-500 items/hr  Machines can sort 7,500 items/hr › Less staff
  • 17.
  • 18.
  • 19.
  • 20. Using rubberbands to secure label Label sticking out from top
  • 21. Paper Banding Removable adhesive label
  • 22. Order of Direct Cost per Workflow Environ-mental Label Product Examples Preference Unit Impact Impact Label sticking out of the top of the Any paper Low Minimal Low item Most Poor Label sticking out recommended Thermal paper Medium Medium (paper is not the top of the item recyclable) Any heavier/wider rubber band: Rubber banded size 64 (3 1/2 x Low Low Low 1/4 ) or 117B (7 x 1/8 ) Any paper; regular Paper banded Low High Medium adhesive tape 3M brand Sticky notes Post-It® notes Low Minimal Low Least 1.5 x 2.5 recommended Avery 5164 Adhesive (4 x 3.3 ) or Medium Minimal High removable labels similar generic label
  • 23.
  • 24. Rubberband With Bin No packaging One time or reusable paper bags
  • 25.
  • 26.
  • 27. Tote Lift Assist Cart with handle for bins
  • 28. Based on an OCLC study by Dennis Massey
  • 31. Collaborative Retention of Monographs: Early Thoughts for Future Action Timothy Cherubini Director of Regional Services LYRASIS Remarks prepared for the NISO Webinar: Tangible Assets - Management of Physical Library Resources August 10, 2011
  • 32. Grant to LYRASIS from the Institute of Museum and Library Services (IMLS) “Developing a North American Strategy to Cooperatively Manage & Retain Print Collections of Monographs”
  • 33. LYRASIS Grant Partners • California Digital Library • Center for Research Libraries • Committee for Institutional Cooperation • Occidental College
  • 34. “Think Tank” 27-28 October, 2010 • 30 library leaders • Sought to define characteristics of a collaborative model • Identified themes • Possible implementations scenarios • Issues that require testing or research to confirm framework for future action
  • 35. Major Themes & Issues • Libraries of all sizes are seeking strategies • Overlap – can it be measured, leveraged? • “Bibliographic indeterminacy” • Monographs – more politically difficult, costly than journals? • Monographs – disproportionately affect humanities faculty & students • User behaviors
  • 36. “Affinity Groups” • University Librarians • Collection Development Officers • Interested parties from consortia and professional organizations
  • 37. University Librarians - Discussion • Copyright • Costs and cost savings • Subject expertise: How to deploy? • Over promising what can be accomplished • Increasing knowledge of the “collective collection,” including integrity of data • Engaging faculty and scholarly societies • Developing a positive vision for shared collections and services
  • 38. Collection Officers - Discussion • Developing a positive vision – preserving the scholarly record • Developing better data • Access • Press on copyright issues • Notion of acceptable loss
  • 39. Consortium Leaders - Discussion • How much duplication of holdings is there? • What is the role of consortia? • Who can provide the infrastructure for collection management at network scale?
  • 40. Topical Discussions • Digital surrogates • Bibliographic information • Service models and business models
  • 41. Topical Discussion: Digital Surrogates • Needs to collectively manage print? – Open standards-based formats – Accurate information about quality – Guidelines for use – Discoverability – Reliability
  • 42. Topical Discussion: Digital Surrogates • Topics for further exploration – Who will retain print copies? – What are incentives to do so? – Titles represented in e- now top priority? – Studies relating online discoverability to print use – Balancing reliance of mass digitization and publisher digitization
  • 43. Topical Discussion: Bibliographic Information • Issues & approaches – Build on plans, projects underway for journal archiving – Linkages between print copies in storage, print copies in circulation, and digital copies – Maintaining representatives of all editions – Agreement needed on cataloging as a requirement for print archiving
  • 44. Topical Discussion: Service & Business Models • Questions, issues & approaches – What are the incentives to keep print? – How can consortia facilitate commitments? – What services are required? – What agreements are necessary? – What kind(s) of organizations are necessary to manage these efforts?
  • 45. Implementation Scenarios • Already in storage • In Hathi Trust and also in public domain or published through 1963 or 1976 • Domain-based approach (by LC class range, subject or discipline)
  • 46. Grant Conclusion Continuing Discussion Ongoing LYRASIS role -TBD
  • 47. Collaborative Retention of Print Monographs on the LYRASIS website: http://tinyurl.com/3p929qb LYRASIS Collection Development & Management Advisory Group: http://tinyurl.com/4x5p2b6
  • 48. Timothy Cherubini LYRASIS Director, Regional Services Williamstown, MA timothy.cherubini@lyrasis.org 800 999 8558 x4992
  • 49. Storage at The Joe and Rika Mansueto Library University of Chicago David Borycz Special Projects Librarian The University of Chicago Library
  • 50. The Case  Campus Libraries are “functionally full”  Print collection continues to grow  Inadequate space for new Library programs and services  Collaborative spaces  Technology-equipped spaces  Training and workshop spaces
  • 51. The Mansueto Library: Considerations  Digitization: making print collections obsolete?  Service: delayed vs. real-time collection access?  Impact on existing library buildings …and Cost?
  • 52. The Mansueto Library: Considerations  On-site addition or off-site building?  If on-site, importance of harmony with campus aesthetic?  Book storage: open or closed stacks?  Preservation and conservation of collections OR
  • 53. If On-Site…  Above-ground facility with compact shelving  Hybrid construct:  above-ground compact shelving  underground high-density shelving  Underground high-density shelving
  • 54. Helmut Jahn Designer of Shanghai International Expo Center, Munich Airport Center, Sony Center (Berlin), EU Headquarters (Brussels)
  • 55. Joe and Rika Mansueto University alumni:  Joe Mansueto: A.B., 1978 & M.B.A., 1980  Rika Mansueto: A.B., 1991 Founder of Morningstar, Inc. “This library combines three of our passions: great design, the free exchange of information and the University of Chicago. That’s why Rika and I couldn’t be more thrilled to be a part of this project.”
  • 56. The Joe and Rika Mansueto Library 240 ft x 120 ft x 3.5 stories high
  • 57. Reading Room, Circulation Service Center, Preservation & Conservation
  • 58. Grand Reading Room 184 seats with task lighting, electrical power, and laptop lock points 3 study carrels for intensive use Multi-function printer/copier/scanner in room Wireless throughout building Glass has high-performance low-E coating to reduce heat Glass higher than 18 feet shaded with ceramic frit pattern to reduce glare, heat
  • 59. The Reading Room at night
  • 60. Circulation Service Center  12 first floor pick stations  3 Special Collections  9 General Collections  Expected 5-minute retrieval time  Material can be requested from any computer at any time
  • 61. Below Ground Storage Facility 3.5 million volume capacity in high-density automated shelving Total campus capacity: 10+ million volumes Humidity and temperature controlled for optimal preservation environment Slurry wall construction and pumps with emergency backup to prevent water damage
  • 62. Bin and Shelf Rack Storage 24,000 bins: 10”, 12” and 15” heights 1,200 shelf racks: 3’x5’x6’
  • 63.
  • 64. Loading the System  Loading 1 Million volumes June – September 2011  Approximately 70 student staff working 1,000-1,200 hrs/wk  Utilizing 12 workstations with a goal of 20,000 items per day  Materials coming from numerous different locations requiring:  Record changes in the catalog  Cleaning  Sorting  Preservation review  Currently at 640,000 items loaded

Notes de l'éditeur

  1. Recent academic study found average delivery annual cost is $6,800 a year In Colorado -- internal courier, USPS, & statewide courier large Denver-area library -- $250,000 midsized library system -- $97,160 small college - $6,000
  2. FocusLocal-area library courier servicesStatewide or regional library courier servicesInternal branch delivery systemsUSPS, FedEx, UPS, etc.
  3. Saves money, wear & tear, chance of loss or delay, keep items available to patrons
  4. Central Sorting vs. PresortingThere are two primary sorting types:Central Sorting Central sorting can take place at a main location or a warehouse. All materials are sent to the central hub for sorting. Central sorting moves sorting from individual libraries to a central facility. Central sorting allows for delivery on the next scheduled delivery at the requesting library in cases where the sorting takes place after daily pick-ups and the sort site is emptied daily. This next delivery day turnaround time can be lengthened in cases where sorting takes place after vehicles have departed and in cases where the sort site is not emptied daily. On-board Sorting ‑ Courier personnel sorts materials “on the fly”allowing for same day delivery for requesting locations that fall later on a given route. In other cases, next delivery day delivery is the optimum.Presorting ‑ Libraries presort materials for couriers in separate bins or bags. Allows for same day delivery for requesting locations that fall later on a given route. In other cases, next delivery day delivery is the optimum.When reviewing these options, one thing that libraries must take into consideration is workload factors. Libraries that have the staff and facility space needed to take on sorting, presorting, and bundling of items may be willing to do so in order to eliminate work at the sort site or by delivery drivers. Two primary reasons why a library may choose to presort delivery materials may be: 1) to allow for more frequent stops on a given route or 2) to contain costs. It must be noted, however, that the cost of delivery/sorting is not eliminated entirely in presorting. It has merely been shifted from the courier to the library that has taken on some of the labor and overhead for the service, and may in fact cost more to have libraries using their own labor and facilities to do this work instead of moving it to a warehouse environment.
  5. Patron request from an ILS/ILL systemPick and Routing slip created – or combo of bothK*I*S*S or don’t use them at all if your system allows itFor instance: Pick slip includes destination identifier (address/code) event transaction number (OCLC request number) Date or requestItem identifier (item title, call number, barcode)
  6. Label Sticking Out TopLabels must have the destination (or code) printed near the top of the slip. The slip must be long enough to be held in a secure manner when placed inside the covers of a book (see Figure 4).Media cases are often incompatible to hold the label securely. Rubber bands or other methods (see #2 below) must be used for such incompatible items. Rubber Bands Used to Secure LabelLabels should be secured to an item (or small bundle of items) by placing two sturdy rubber bands—one vertically and one horizontally—on the item or bundle. Size 64 (3 1/2 x 1/4) or 117B (7 x 1/8) rubber bands are recommended.The routing slip should be folded in half and stapled around the intersection of the two rubber bands (see Figure 5). Rubber bands can be reused multiple times. On very rare occasions, minor damage to the item can occur where the rubber band connects to the item.
  7. Paper Banding around the Front of the BookA strip of paper is affixed around the cover of the book; these strips may be self-adhesive or secured with tape (see Figure 6). The paper-banded method is not recommended because it tends to be labor intensive and can cause damage to materials when being added to or removed from a shipped item. Adhesive Removable LabelsA sticky note (e.g., “Post-it®” note) or other adhesive removable label with the destination (or code) is placed on the front of each item shipped (see Figure 7). Removable labels should not be used on any item that might be damaged by the adhesive. Not all libraries use truly removable barcodes or labels; adhesives can leave residue. Check the specific library’s borrowing policy for details.Some removable labels do not stick as well as others and might fall off.Adhesive Removable LabelsA sticky note (e.g., “Post-it®” note) or other adhesive removable label with the destination (or code) is placed on the front of each item shipped (see Figure 7). Removable labels should not be used on any item that might be damaged by the adhesive. Not all libraries use truly removable barcodes or labels; adhesives can leave residue. Check the specific library’s borrowing policy for details.Some removable labels do not stick as well as others and might fall off.
  8. HYBRID: Another model where an single item is placed in a bag and label information is place in bag see-through pocket
  9. Handle material as little as possible. Packaging materials should be reusable.Special collections or rare materials require more packagingUnpackedRubber bandedClothe, nylon or plastic bagsReusable paper bagsSingle use bags
  10. Smaller packages in larger containersIn general smaller containers are better than larger, less lifting and item shifting during transportContainer consider – weight – durability – weather for closed containers or open for no weather exposureDESTINATION BINS –
  11. Lifting can be thought of as an equation that considers how much a healthy worker can lift over an eight-hour period without increased risk of injury. Summarizing one NIOSH study for beverage workers, a healthy worker should lift no more than 51 pounds at a time over an eight-hour period of non-repetitive lifting and carrying.[14] The formulas used to determine lifting guidelines for specific situations can be quite complex and include consideration of number of lifts, distance carried, weight of objects, etc. The Applications Manual for the Revised NIOSH Lifting Equation[21] can help a library system determine the correct weight for their circumstances. However, many library delivery systems have chosen to simply the process by limiting frequently lifted container weights to between 25-35 pounds each, and for less repetitive lifting of containers using a range from 35-40 pounds.