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DESIGN : AUDIT : TRAINING
www.capitoline.org
European Data
Centre Standards
July 2013
Llandrindod Wells
18th July, 2013
Barry Elliott
belliott@Capitoline.org
DESIGN : AUDIT : TRAINING
www.capitoline.org
Capitoline LLP
• Established in the UK in 2005
• Data centre design, auditing and
training
• Biggest supplier in Europe, Middle East
and Africa of data centre auditing and
training
DESIGN : AUDIT : TRAINING
www.capitoline.org
Data Centre design& audit projects
Comparethemarket.com
DESIGN : AUDIT : TRAINING
www.capitoline.org
Data centre design, audit
and training partners
European Space Agency
DESIGN : AUDIT : TRAINING
www.capitoline.org
Limiting factors in data centre operation
• Heat dissipation within a server rack
– 1.7 kW average in 2003, now looking for 25 kW+
• Power
– supply to the rack
– Power supply to the whole data centre
• Communications links
• Floor space available
• Availability of qualified staff
• Site location
– Security, size, accessibility
DESIGN : AUDIT : TRAINING
www.capitoline.org
Failure mechanisms
Failure mode Sites
Power failures 42
Fire 14
Storm, flood &
other
environmental
issues
11
Malicious attack,
DDoS or theft
12
HVAC 4
Major IT problem 28
Other 21
Source: Capitoline from published sources 2008-2013
This material is copyright of Capitoline LLP. If you quote from it please
acknowledge the source
Other
16%
Power
32%
Fire
11%Enviromental
8%
HVAC
3%
IT
21%
Attack
9%
Data centre failures 2009-2012
Five data centres destroyed by fire or flood
DESIGN : AUDIT : TRAINING
www.capitoline.org
General purpose data centre standards
• TIA 942 TELECOMMUNICATIONS INFRASTRUCTURE
STANDARD FOR DATA CENTERS
• ASHRAE 2011 Thermal Guidelines for Data Processing
environments– Expanded Data Center Classes and Usage
Guidance
• EN 50600: Data centre facilities and infrastructures (2013)
• BICSI 002: Data Center design and implementation best practice
• The UpTime Institute: Tier standard topology
DESIGN : AUDIT : TRAINING
www.capitoline.org
ETSI standards are most appropriate
for telecom data centres
DESIGN : AUDIT : TRAINING
www.capitoline.org
UK Standards
• Joint service publication JSP 440, The
Defence manual of Security
• DEFCON 659 Security measures
• HMG security Policy framework
• Government secure network standard
• National Infrastructure Security Standard
• CPNI Data centre standard
DESIGN : AUDIT : TRAINING
www.capitoline.org
Relationship of the
CENELEC standards
EN 50346 Information technology
– Cabling installation – Testing
installed cabling
EN 50310 Application of
equipotential bonding and earthing in
buildings with IT equipment
EN 50173-3 Information technology
– Generic Cabling – Industrial premises
EN 50173-4 Information technology
– Generic Cabling – Homes
EN 50173-5 Information technology
– Generic Cabling – Data centres
EN 50173-2 Information technology
– Generic Cabling – Office premises
EN 50174-1 Information technology –
Cabling installation – Specification
and QA
EN 50174-2 Information technology –
Cabling installation – Internal cabling
Relationship of CENELEC standards
EN 50600 Information technology -
Data centre facilities and
infrastructures
DESIGN : AUDIT : TRAINING
www.capitoline.org
Policies, Procedures.
Documentation, ISO
9000, ISO 27000
EN 50600
approach
DESIGN : AUDIT : TRAINING
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EN 50600 layout
Capitoline is a contributing
member of the Standard body
DESIGN : AUDIT : TRAINING
www.capitoline.org
DESIGN : AUDIT : TRAINING
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Wider perspective
• EU Directives
• CENELEC, IEC, ISO and CISPR standards
• Building Regulations
• Planning permission
• Legislation
– Disability
– Health & safety
– Electricity
• National Standards
DESIGN : AUDIT : TRAINING
www.capitoline.org
Minimising energy consumption
and the green agenda
DESIGN : AUDIT : TRAINING
www.capitoline.org
‘Green’ metrics applicable to data centres
• The Green Grid
• Environmental Protection Agency, EPA
• US Department of Energy, DoE
• Silicon Valley Leadership Group
• Mckinsey
• The UpTime Institute
• Leader Environmental Design, LEED
• Transaction Processing Performance Council, TPPC
• Green Data Centre Alliance
• BREEAM
• European Union Code of Conduct
• Green IT Promotion Council
• British Computer Society FVER
DESIGN : AUDIT : TRAINING
www.capitoline.org
Data centre metrics
DCiE Data Centre infrastructure Efficiency
DCiE =
IT equipment Power
Total facilities Power
Power Usage Effectiveness, PUE = 1
DCiE
Advantages – Simple
Disadvantages – the servers, though taking most of the
energy, may not actually be doing any useful work
Green
Agenda
DESIGN : AUDIT : TRAINING
www.capitoline.org
A new data centre using standard
technology – but everything done
correctly- should achieve a PUE of at
least 1.6
DESIGN : AUDIT : TRAINING
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Data centres would be the world’s 5th biggest economy by power consumption
How dirty is your data? Greenpeace 2011
DESIGN : AUDIT : TRAINING
www.capitoline.org
DESIGN : AUDIT : TRAINING
www.capitoline.org
General Principles of the Code of Conduct
A.1. Data centres are designed so as to minimise energy consumption whilst not impacting
business performance.
A.2. Data centre equipment is designed to allow the optimisation of energy efficiency while
meeting the operational or service targets anticipated.
A.3. Data centres are designed to allow regular and periodic energy monitoring.
A.4. Energy consumption of data centres is monitored
A.5. Data centres and their equipment are designed, specified and procured on the basis of
minimising the TCO.
A.6. When the Energy Star programme has set specification for servers and other IT
equipment, these specifications must be followed by Participants when procuring equipment.
A.7. Data centres should preferably use free cooling technologies (no compressor required),
where technically and economically feasible.
DESIGN : AUDIT : TRAINING
www.capitoline.org
Best practice format -2013
1 to 5
rating
Category Description
Entire Data Centre Expected to be applied to all existing IT, Mechanical and Electrical
equipment within the data centre
New Software Expected during any new software install or upgrade
New IT Equipment Expected for new or replacement IT equipment
New build or retrofit Expected for any data centre built or undergoing a significant refit of the
M&E equipment from 2010 onwards
Optional practices Practices without a background colour are optional for participants
DESIGN : AUDIT : TRAINING
www.capitoline.org
EU Code of
Conduct on Data
Centres – Best
Practice 2013
Area Description
Physical
building
The building including security, location and
maintenance.
Mechanical
and electrical
plant
The selection, installation, configuration, maintenance
and management of the mechanical and electrical plant.
Data floor The installation, configuration, maintenance and
management of the main data floor where IT equipment
is installed. This includes the floor (raised in some
cases), positioning of CRAC units and PDUs, basic
layout of cabling systems (under floor or overhead).
Racks The installation, configuration, maintenance and
management of the racks into which rack mount IT
equipment is installed.
IT equipment The selection, installation, configuration, maintenance
and management of the physical IT equipment.
Operating
System /
Virtualisation
The selection, installation, configuration, maintenance
and management of the Operating System and
virtualisation (both client and hypervisor) software
installed on the IT equipment. This includes monitoring
clients, hardware management agents etc.
Software The selection, installation, configuration, maintenance
and management of the application software installed
on the IT equipment.
Business
practices
The determination and communication of the business
requirements for the data centre including the
importance of systems, reliability availability and
maintainability specifications and data management
processes.
Areas of Responsibility
Operators’ areas of responsibility are defined as;Code of Conduct
EU Data Centre
DESIGN : AUDIT : TRAINING
www.capitoline.org
Operator Colo provider Colo
customer
MSP in Colo MSP
Physical building Implement Implement Endorse Endorse Implement
Mechanical &
electrical plant
Implement Implement Endorse Endorse Implement
Data floor and air
flow
Implement Implement &
Endorse
Implement &
Endorse
Implement Implement
Racks and rack air
flow
Implement Implement &
Endorse
Implement &
Endorse
Implement Implement
IT equipment Implement Endorse Implement Implement Implement
Operating System
& Virtualisation
Implement Endorse Implement Implement Implement
Software Implement Endorse Implement Implement &
Endorse
Implement &
Endorse
Business practices Implement Endorse Implement Endorse Endorse
Implement or Endorse
Each operator should determine which of the practices apply to them based on their
areas of responsibility. The table below provides an overview for common types of
Participant;
MSP=Managed Service Provider
Code of Conduct
EU Data Centre
DESIGN : AUDIT : TRAINING
www.capitoline.org
Example from EU CoC requirements
DESIGN : AUDIT : TRAINING
www.capitoline.org
Conclusion
• Design your data centre to the best standards
• Audit it to make sure it meets requirements and
standards
• EU Procurement Directive requires recognition of
CENELEC, CEN & ETSI standards when spending
public money
• Aim towards EU CoC for best energy management
No. Name Description Value
4.3.1 Audit existing
physical and
service estate
Audit the existing physical and logical
estate to establish what equipment is in
place and what service(s) it delivers.
4
Extract from EU CoC Best Practice
Requirements
DESIGN : AUDIT : TRAINING
www.capitoline.org
Thank You - diolch i chi
Barry Elliott
belliott@Capitoline.org
0800 0148014
www.Capitoline.org

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Update on european data centre standards socitm 2013

  • 1. DESIGN : AUDIT : TRAINING www.capitoline.org European Data Centre Standards July 2013 Llandrindod Wells 18th July, 2013 Barry Elliott belliott@Capitoline.org
  • 2. DESIGN : AUDIT : TRAINING www.capitoline.org Capitoline LLP • Established in the UK in 2005 • Data centre design, auditing and training • Biggest supplier in Europe, Middle East and Africa of data centre auditing and training
  • 3. DESIGN : AUDIT : TRAINING www.capitoline.org Data Centre design& audit projects Comparethemarket.com
  • 4. DESIGN : AUDIT : TRAINING www.capitoline.org Data centre design, audit and training partners European Space Agency
  • 5. DESIGN : AUDIT : TRAINING www.capitoline.org Limiting factors in data centre operation • Heat dissipation within a server rack – 1.7 kW average in 2003, now looking for 25 kW+ • Power – supply to the rack – Power supply to the whole data centre • Communications links • Floor space available • Availability of qualified staff • Site location – Security, size, accessibility
  • 6. DESIGN : AUDIT : TRAINING www.capitoline.org Failure mechanisms Failure mode Sites Power failures 42 Fire 14 Storm, flood & other environmental issues 11 Malicious attack, DDoS or theft 12 HVAC 4 Major IT problem 28 Other 21 Source: Capitoline from published sources 2008-2013 This material is copyright of Capitoline LLP. If you quote from it please acknowledge the source Other 16% Power 32% Fire 11%Enviromental 8% HVAC 3% IT 21% Attack 9% Data centre failures 2009-2012 Five data centres destroyed by fire or flood
  • 7. DESIGN : AUDIT : TRAINING www.capitoline.org General purpose data centre standards • TIA 942 TELECOMMUNICATIONS INFRASTRUCTURE STANDARD FOR DATA CENTERS • ASHRAE 2011 Thermal Guidelines for Data Processing environments– Expanded Data Center Classes and Usage Guidance • EN 50600: Data centre facilities and infrastructures (2013) • BICSI 002: Data Center design and implementation best practice • The UpTime Institute: Tier standard topology
  • 8. DESIGN : AUDIT : TRAINING www.capitoline.org ETSI standards are most appropriate for telecom data centres
  • 9. DESIGN : AUDIT : TRAINING www.capitoline.org UK Standards • Joint service publication JSP 440, The Defence manual of Security • DEFCON 659 Security measures • HMG security Policy framework • Government secure network standard • National Infrastructure Security Standard • CPNI Data centre standard
  • 10. DESIGN : AUDIT : TRAINING www.capitoline.org Relationship of the CENELEC standards EN 50346 Information technology – Cabling installation – Testing installed cabling EN 50310 Application of equipotential bonding and earthing in buildings with IT equipment EN 50173-3 Information technology – Generic Cabling – Industrial premises EN 50173-4 Information technology – Generic Cabling – Homes EN 50173-5 Information technology – Generic Cabling – Data centres EN 50173-2 Information technology – Generic Cabling – Office premises EN 50174-1 Information technology – Cabling installation – Specification and QA EN 50174-2 Information technology – Cabling installation – Internal cabling Relationship of CENELEC standards EN 50600 Information technology - Data centre facilities and infrastructures
  • 11. DESIGN : AUDIT : TRAINING www.capitoline.org Policies, Procedures. Documentation, ISO 9000, ISO 27000 EN 50600 approach
  • 12. DESIGN : AUDIT : TRAINING www.capitoline.org EN 50600 layout Capitoline is a contributing member of the Standard body
  • 13. DESIGN : AUDIT : TRAINING www.capitoline.org
  • 14. DESIGN : AUDIT : TRAINING www.capitoline.org Wider perspective • EU Directives • CENELEC, IEC, ISO and CISPR standards • Building Regulations • Planning permission • Legislation – Disability – Health & safety – Electricity • National Standards
  • 15. DESIGN : AUDIT : TRAINING www.capitoline.org Minimising energy consumption and the green agenda
  • 16. DESIGN : AUDIT : TRAINING www.capitoline.org ‘Green’ metrics applicable to data centres • The Green Grid • Environmental Protection Agency, EPA • US Department of Energy, DoE • Silicon Valley Leadership Group • Mckinsey • The UpTime Institute • Leader Environmental Design, LEED • Transaction Processing Performance Council, TPPC • Green Data Centre Alliance • BREEAM • European Union Code of Conduct • Green IT Promotion Council • British Computer Society FVER
  • 17. DESIGN : AUDIT : TRAINING www.capitoline.org Data centre metrics DCiE Data Centre infrastructure Efficiency DCiE = IT equipment Power Total facilities Power Power Usage Effectiveness, PUE = 1 DCiE Advantages – Simple Disadvantages – the servers, though taking most of the energy, may not actually be doing any useful work Green Agenda
  • 18. DESIGN : AUDIT : TRAINING www.capitoline.org A new data centre using standard technology – but everything done correctly- should achieve a PUE of at least 1.6
  • 19. DESIGN : AUDIT : TRAINING www.capitoline.org Data centres would be the world’s 5th biggest economy by power consumption How dirty is your data? Greenpeace 2011
  • 20. DESIGN : AUDIT : TRAINING www.capitoline.org
  • 21. DESIGN : AUDIT : TRAINING www.capitoline.org General Principles of the Code of Conduct A.1. Data centres are designed so as to minimise energy consumption whilst not impacting business performance. A.2. Data centre equipment is designed to allow the optimisation of energy efficiency while meeting the operational or service targets anticipated. A.3. Data centres are designed to allow regular and periodic energy monitoring. A.4. Energy consumption of data centres is monitored A.5. Data centres and their equipment are designed, specified and procured on the basis of minimising the TCO. A.6. When the Energy Star programme has set specification for servers and other IT equipment, these specifications must be followed by Participants when procuring equipment. A.7. Data centres should preferably use free cooling technologies (no compressor required), where technically and economically feasible.
  • 22. DESIGN : AUDIT : TRAINING www.capitoline.org Best practice format -2013 1 to 5 rating Category Description Entire Data Centre Expected to be applied to all existing IT, Mechanical and Electrical equipment within the data centre New Software Expected during any new software install or upgrade New IT Equipment Expected for new or replacement IT equipment New build or retrofit Expected for any data centre built or undergoing a significant refit of the M&E equipment from 2010 onwards Optional practices Practices without a background colour are optional for participants
  • 23. DESIGN : AUDIT : TRAINING www.capitoline.org EU Code of Conduct on Data Centres – Best Practice 2013 Area Description Physical building The building including security, location and maintenance. Mechanical and electrical plant The selection, installation, configuration, maintenance and management of the mechanical and electrical plant. Data floor The installation, configuration, maintenance and management of the main data floor where IT equipment is installed. This includes the floor (raised in some cases), positioning of CRAC units and PDUs, basic layout of cabling systems (under floor or overhead). Racks The installation, configuration, maintenance and management of the racks into which rack mount IT equipment is installed. IT equipment The selection, installation, configuration, maintenance and management of the physical IT equipment. Operating System / Virtualisation The selection, installation, configuration, maintenance and management of the Operating System and virtualisation (both client and hypervisor) software installed on the IT equipment. This includes monitoring clients, hardware management agents etc. Software The selection, installation, configuration, maintenance and management of the application software installed on the IT equipment. Business practices The determination and communication of the business requirements for the data centre including the importance of systems, reliability availability and maintainability specifications and data management processes. Areas of Responsibility Operators’ areas of responsibility are defined as;Code of Conduct EU Data Centre
  • 24. DESIGN : AUDIT : TRAINING www.capitoline.org Operator Colo provider Colo customer MSP in Colo MSP Physical building Implement Implement Endorse Endorse Implement Mechanical & electrical plant Implement Implement Endorse Endorse Implement Data floor and air flow Implement Implement & Endorse Implement & Endorse Implement Implement Racks and rack air flow Implement Implement & Endorse Implement & Endorse Implement Implement IT equipment Implement Endorse Implement Implement Implement Operating System & Virtualisation Implement Endorse Implement Implement Implement Software Implement Endorse Implement Implement & Endorse Implement & Endorse Business practices Implement Endorse Implement Endorse Endorse Implement or Endorse Each operator should determine which of the practices apply to them based on their areas of responsibility. The table below provides an overview for common types of Participant; MSP=Managed Service Provider Code of Conduct EU Data Centre
  • 25. DESIGN : AUDIT : TRAINING www.capitoline.org Example from EU CoC requirements
  • 26. DESIGN : AUDIT : TRAINING www.capitoline.org Conclusion • Design your data centre to the best standards • Audit it to make sure it meets requirements and standards • EU Procurement Directive requires recognition of CENELEC, CEN & ETSI standards when spending public money • Aim towards EU CoC for best energy management No. Name Description Value 4.3.1 Audit existing physical and service estate Audit the existing physical and logical estate to establish what equipment is in place and what service(s) it delivers. 4 Extract from EU CoC Best Practice Requirements
  • 27. DESIGN : AUDIT : TRAINING www.capitoline.org Thank You - diolch i chi Barry Elliott belliott@Capitoline.org 0800 0148014 www.Capitoline.org