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Growth Hacking
Bayram Annakov, Empatika
lectometer.info/100813
Sunday, August 11, 13
Для разминки
• 9 монет, 2 взвешивания, 1 фальшивая
• Почему в “Хачапури” выручка в 2 раза
ниже, чем в “Сацибели”?
Sunday, August 11, 13
Sunday, August 11, 13
Воронка
пользователей
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Просмотрели товар
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Просмотрели товар
Добавили в корзину
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Просмотрели товар
Добавили в корзину
Оплатили
Sunday, August 11, 13
Sunday, August 11, 13
Слишком мало
оплаченных!
Sunday, August 11, 13
Sunday, August 11, 13
$12 000 000
lectometer.info/100813
Sunday, August 11, 13
Growth Hacking?
Sunday, August 11, 13
Рабочее место
Sunday, August 11, 13
Что необходимо
знать?
• Воронка продаж/пользователей
• Google Analytics/Yandex Метрика
• A/B тестирование
• Статистика
• не помешало бы еще знать SeQueL
lectometer.info/100813
Sunday, August 11, 13
Специальный гость:
Алексей Черняк,
Groupon Russia & Учи Новое
Sunday, August 11, 13
Воронка
пользователей
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Просмотрели товар
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Просмотрели товар
Добавили в корзину
Sunday, August 11, 13
Воронка
пользователей
Зашли на сайт
Просмотрели товар
Добавили в корзину
Оплатили
Sunday, August 11, 13
Кейс 1: корзина
Sunday, August 11, 13
Кейс 2: рост скачиваний
Sunday, August 11, 13
Вопросы
• Что мешает пользователю перейти на
следующую стадию?
• Что может пойти не так?
lectometer.info/100813
Sunday, August 11, 13
Главное: задавать
правильные вопроcы
и воздержаться от качественных оценок
Sunday, August 11, 13
Геометрия воронки: куда
бы вы инвестировали?
Компания 1 Компания 2
Sunday, August 11, 13
Google Analytics
Sunday, August 11, 13
Advanced
• Events _trackEvent
• Custom variables _setCustomVar
• Сегменты
• Вебвизор (Yandex Метрика)
• Количество сессий/время последней
сессии
Sunday, August 11, 13
Научный подход!
lectometer.info/100813
Sunday, August 11, 13
Статистика
Sunday, August 11, 13
Статистика - sexy!
Sunday, August 11, 13
Среднее
Sunday, August 11, 13
Или так?
Sunday, August 11, 13
Медиана
Sunday, August 11, 13
Или так?
Sunday, August 11, 13
Среднее vs Медиана
<100 <100 <100 <100<100
Среднее = ?
Медиана = ?
Sunday, August 11, 13
Среднее vs Медиана
<100 <100 <100 <100 100 000 000<100
Среднее = ?
Медиана = ?
Sunday, August 11, 13
Отклонение
Sunday, August 11, 13
Что вы можете
сказать о бизнесе?
Выручка = 700 000
Кол-во заказов = 20 Сумма чека = 35 000
Sunday, August 11, 13
Что вы можете
сказать о бизнесе?
Выручка = 700 000
Кол-во заказов = 20 Сумма чека = 35 000
Медиана = 48 000
Sunday, August 11, 13
Что вы можете
сказать о бизнесе?
Выручка = 700 000
Кол-во заказов = 20 Сумма чека = 35 000
Медиана = 48 000Отклонение = 20
Sunday, August 11, 13
Корреляция
Sunday, August 11, 13
Корреляция != причинно-
следственная связь
Sunday, August 11, 13
Куда копать?
• Среднее - Медиана - Отклонение
• Технология - ОС, браузер и тп
• Демография - страна/город, возраст, пол
• Время
• Источники трафика
Sunday, August 11, 13
задачка
27%
Sunday, August 11, 13
Литература
• Croll,Yoskowitz “Lean Analytics”
• Хьюз “Маркетинг на основе баз данных”
• Wheelan “Naked Statistics”
• Медоуз “Азбука системного
мышления” (для общего развития)
Sunday, August 11, 13
Если понравилось, то расскажите об
этой Empatika Open в своем
Facebook
lectometer.info/100813
Sunday, August 11, 13

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Growth hacking - Введение