Beezbox S (as Sales, Support & Social) is the new enterprise social media based service from Beezbox. Unique in the market, Beezbox S empowers businesses growing their customer base while improving their customer support efficiency. Discover here how could you Listen what people say on your company on facebook , twitter and blogs, Engage conversations with them and Transform them as potential new customers. Beezbox S is a Socail CRM & Social Marketing combo service

1. « Growing Customer Base Made Easy »
Features – Architecture – Operation mode
Beezbox copyright

2. Almost 1 billion people are expressing
themselves daily on social media
. . .
400+ millions
100+ millions
60+ millions

3. Enterprises challenges in today’s Social Media era
Unsollicitated / Not Growing
always friendly public customers
expressions
requests
They are overwhelmed, just playing the old-school communication way
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4. Beezbox value proposition:
Help Businesses Taking Care of their Customers
while Growing Customer Base
Listen
Engage
Your
business
Promote
… through an innovative real-time conversational platform

5. What benefits to your company?
1
Self-growing « social networker » base
Cost-effective customer acquisition
2
process
Products & services awareness
3
development at no cost
4
Better customer loyalty
Full data ownership (not like with facebook Page)
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6. Your Beezbox within the ecosystem
Page
Group
Your company’s Beezbox
Your company’s web site

7. Process & Features
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8. 1- Listen
Let people comment and rate your products & services
Benefit:
know in real-time what people and the market say on your company
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9. 2- Engage
real-time conversations with your customers and prospects
Benefit:
Greater and faster reactivity for supporting customers

10. 3- Promote
automatically your products on social media in a viral way
Benefit:
Cost-effective viral communication for new customers recruitment
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11. 4- Collaborate
internally and with external partners for both day-to-day business
operation and outbound-inbound communications
Benefit:
Better employees and partners efficiency
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12. 4- Collaborate (Cont’d)
based on a full intranet/extranet platform
- Community management
- Private / Secure
- Public / Open
- Documents sharing
- MS Word, Excel, Powerpoint
- Adobe PDF
- Blog / Article writing
- Video sharing
- Photo sharing
- Debate / Forum
- Event casting
- Private microblog
- Public microblog (full Twitter client)
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13. How it works?
- Architecture & IT Integration -
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14. Hassle free integration to your existing IT
• No so3ware development required
• Delivered & operated in SaaS mode
– No HW/SW to buy
• Instant acHvaHon
• Seamless integraHon to your web site
– Dedicated Beezbox: hOp://yourcompany.beezbox.com
– Widget, a go‐between your Beezbox and your web site
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15. How it works with your existing web site?
3
www.yourcompany.com
1
yourcompany.beezbox.com
Widget
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&
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29/03/10

16. 1
A customizable Widget title
- Tell us
- Comment & Rate
- Discover our services
www.yourcompany.com
- Discover our products
- Your opinion matters
- Our Beezbox
COMMENT & RATE
Widget
- …

17. 2
A plug & play widget
Comment & Rate our services
• Service 1
• Service 2
• Service N
What’s happening?
Widget
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Communities
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&
R
A
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18. Your dedicated Beezbox
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http://yourcompany.beezbox.com
What’s happening?
Communities
Our products & services
Intranet – Extranet - Microblog
3 simple navigation tabs

19. What’s happening?
3
http://yourcompany.beezbox.com
What’s happening?
An unique
conversational UI
(microblogging style)
for both company’s
internal discussions and
employees’ external
ones.
Beezbox is a full twitter
client as well that lets
employees tieing up
with their ‘followers’
while promoting their
company

20. Communities
3
http://yourcompany.beezbox.com
Communities
Enterprise-class
community
management that spans
from internal
organizations (Board
members, Managers,
executives, …) to
external stakeholders
(customers, partners,
shareholders)

21. Our products & services (customizable title)
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http://yourcompany.beezbox.com
Our products & services
A dedicated space for
raising people
comments and rating on
your products and
services
Backed-up by a
sophisticated leads and
problems distribution
system within your
company

22. Contact
Solofo RAFENO
CEO - Founder
e-mail: solofo@beezbox.com
mobile: +33 6.86.15.86.04
Twitter: @solofo
Beezbox SAS
4 Rue de Marivaux
75002 Paris
www.beezbox.com
Twitter: @Beezbox
Beezbox SAS au capital de 258.840 Euros / RCS Paris 501 916 340