1. BENJAMIN JOHN HAY
86 White Horse Road, Marlborough, Wiltshire, SN8 2FE
Tel: 07850 180 158
Email: Ben.Hay@hp.com
Technology Skills
Network Infrastructure: Wired/wireless LAN and WAN networks, switching and routing
technologies, firewalls, gateways, IPsec VPN server configuration (Strongswan), VLAN’s etc.
Networking Protocols: TCP/IP configuration, HTTP, LDAP.
Client Operating Systems: Windows 8/8.1/7/Vista/XP, IOS, Android.
Server Operating Systems: Windows Server 2008 R2, Windows Server 2012, Basic Linux.
Server Virtualisation: VMWare ESXi 5.5, vSphere 5.5, Microsoft Hyper-V.
Client Virtualisation: Citrix XenDesktop 7.6, VMWare View, VM Workstation.
Programming Languages: Java, HTML, XML, intermediate knowledge of MySQL, PHP, C++.
Security: Enterprise security techniques to protect ‘data at rest’, ‘data in use’, ‘data in transit’,
PKI infrastructure including certificates, public/private keys etc., ISO 27001 security standard.
Data: Data analysis, data migration, data protection.
General: SC Cleared – MOD, Home Office, Internal/external customer presentation, testing
methodology.
I am self-motivated, enthusiastic and I work well both within a team
and with customers. My current employment with Hewlett Packard
involves working within complex technical environments in order to
deliver projects to meet the commercial requirements of enterprise
customers. For example, my role as a Security Solution Architect
involved building a POC environment to send data securely from a
dual-persona Android client device across a 4G data connection to a
secure server prior to distribution to multiple secure client devices.
This project, and the others which I have been involved with, have
provided me with a good understanding across a wide range of
Enterprise IT and communications technologies. Beyond the specific
technical work, I have also delivered presentations to both external
customers and internal stakeholders explaining how the proposed
technical solutions will meet the business requirements of the
customer. My role as a Resource Broker involved negotiating between
cross-functional teams in order to make best use of the technical
resources available across multiple competing customer projects. I am
keen to further my career by continuing to broaden my technical
expertise and deliver technical solutions to specific business
requirements.
2. Present Employment Details
Hewlett Packard Bracknell. (2012 – Present)
Enterprise Group Technology Consultant
Working with Enterprise customers across a range of projects to design and implement IT Solutions
to fulfil specific business objectives. Projects to date:
Public Sector Secure Mobility Solutions - Role: Security Solution Architect
Building proof of concepts environments to show off mobility solutions involving dual
persona Android phones and tablets utilizing layered security (including use of PKI,
certificates etc.) to transmit data securely over the mobile internet.
Fault finding on prebuilt solutions for live customer environments.
Working with customers to discuss and resolve road map issues.
Windows 7 Transformation - Role: Windows 7 Deployment / Data Migration – Technology
Consultant
Construct SCCM task sequences for deploying Windows 7 to client desktops.
Provide user support for newly deployed OS image.
Modification of USMT (User State Migration Tool) script, using XML to effectively migrate
user data from legacy device, to the target machine.
Produce documentation to support the solution.
Client Virtualisation Proof of Technology - Role: VDI Technology Consultant
Build, configure and troubleshoot virtual servers, desktops and VLANs using VMWare
products and Windows Server 2008.
Run data analysis on figures returned from Systrack Analysis.
Build a configured management console into current virtualised network.
Run testing on virtualised applications and desktops.
Manage the user testing from install, issues and through to resolution.
Resource Broker - Role: Resource Broker
Manage allocation of 80+ consultants in order to maximize their utilization on chargeable projects
within the data centre and cloud service areas. Take in resource requests from project managers
and discuss the roles needed with the service delivery manager and consultants to effectively
assign resources to projects, based on skills and availability.
Manage a portfolio of resource requests.
Forming of professional relationships with consultants and project managers.
Present weekly progression to service delivery managers.
Effective communication between consultants and project managers.
Professional understanding of HP consultant market offerings.
3. Previous Employment Details
University of the West of England. (2010– 2011)
ICT Support Technician
Provide hardware and software support to staff and students.
OS Build design for desktops/notebooks OS deployment.
Website design – User Support Intranet.
Wireless design.
BYOD support.
Sheldon School, Chippenham. (2005– 2007)
ICT Network Technician
Design and installation of an 802.11 wireless local area network from scratch.
Build of desktops/notebooks from base components(i.e. motherboard, peripheral
cards, chassis etc.) including software installation, configuration and testing.
Teaching IT lessons for Key Stage 3, 4 students.
Mrs. Liza Clements, Winterbourne, Bristol. (2008 – 2010)
Carer
Responsible for 1:1 support of an 11yr old boy with severe cerebral palsy who was unable
to make controlled movements or communicate through speech. I communicated with him
using a range of techniques including reading his eyes in conjunction with a special
“communication book” and using a state of the art retina tracker computer allowing him to
select phrases with his eyes.
Education and Qualifications
University of West of England, Bristol. (2007 – 2012)
BSc (Hons) Computer Security – 1st
Class Degree
Final Year Project: Implemented (design, Java coding, testing and documentation) a
secure file storage and sharing cloud service. The service allowed users to securely store
files on a remote server in the cloud and share them with other users of the service. It has
similarities to commercial services such as DropBox or SkyDrive but with a particular
emphasis on the security threats to the service and techniques to reduce the risk of
compromise.
Year 3: Cryptography and Coding Systems, Security Management in Practice,
Entrepreneurial skills for Computing, ProfessionalPractice, Professional Legal & Commercial
Issues.
Year 2: Computer Networks and Operating Systems, Database Systems, Software Design,
Client-Server Programming, Computer and Network Security, Computer Security and
Forensic Tools.
Year 1: System development, Introduction to program development, Databases and
Modelling, Computer Systems Architecture, Data Analysis, Computer Crime and
Development.
4. Cisco Academy
Cisco Certified Network Associate - Year 1 Grade 92%, Year 2 Grade 65%
Installation, configuration, operation and troubleshooting enterprise level routed and
switched networks.
Swindon College
Networking Introduction, Networking Intermediate, Networking Advanced
Sheldon School, Chippenham. (2006 – 2007)
Information and Communication Systems – A2 (Grade B)
St John’s School, Marlborough. (2002 – 2004)
Information and Communication Technology – AS (Grade B)
11 GCSE’s, 8 at Grade C and above, including Maths, English, Science and ICT.
Interests
I am keen to keep fit so I attend the gym regularly, and participate in a range of sports
activities including cycling, skiing and badminton.
I am a very keen cook and enjoy preparing my own dishes.
I enjoy computer technology as a hobby and have built a home network which includes 9
Enterprise servers running VMWare ESXi, vSphere and Citrix XenDesktop, a 16TB NAS
server, Gigabit wired Ethernet and 3 wireless access points.