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Change	
  Agile
                  	
  	
  	
  



Ben	
  Linders,	
  André	
  Heijstek


 veranderproject.nl
Change	
  Projects

Characteris<cs
√No	
  SMART	
  goal
√SoB	
  factors
√Con<nuous	
  Process
√Adapt
Agile	
  or	
  Waterfall?
                       Nee   Type 2 Projects        Type 4 Projects


                             Product Development    ag &
                                                    Research
                                                       ile
Methods well defined




                                                    Changemanagement


                             Type 1 Projects        Type 3 Projects

                             Engineering
                              waterfall             Software Development
                       Ja




                             Ja                                       Nee
                                       Goals well defined                   3
Release Backlog
      TO-DO           DOING   DONE

      Release
      Planning

    Sprint Planning


       Sprint
     Execution

4
Sprint 1 Backlog
    TO-DO       DOING   DONE

     Theory


     Practice



    Reflection


5
Agile Manifesto
                        MoreAgile
                        Manifesto
              We are uncovering better ways of developing
              software by doing it and helping others do it.
                                             by Geert Bossuyt
               Through this work we have come to value:
    Individuals and interactions over processes and tools
            Teamwork & responsibility over Individuals and Interaction
            WorkingDeliver Value over Working software documentation
                    software over comprehensive
               Partnership elaboration over Customer collaboration
      Customer collaboration over contract negotiation
                    Embrace change over Respond to Change
         Responding to change over Agile Manifesto,plan
                     While we value the following a
                       we state that MoreAgile is more Agile.
                That is, while there is value in the items on
              the right, we value the items on the left more.

6
Scrum in a Nutshell




7
Three pillars

    • Transparency
    • Inspection
    • Adaptation


8
Scrum framework
    Roles
    • Product owner
      Change
    • ScrumMaster Events
    • Team
                    • (Release planning)
                    • Sprint planning meeting
                    • Daily scrum meeting
                    • Sprint review meeting
                    • Sprint retrospective
                                    Artifacts
                                  • Product backlog
                                  • Sprint backlog
                                  • (Burndown charts)
                                  • Definition of Done
9
Scrum framework
     Roles
     • Change owner
     • ScrumMaster Events
     • Team
                    • (Release planning)
                    • Sprint planning meeting
                    • Daily scrum meeting
                       Sprint review meeting
                     • Sprint retrospective
                                    Artifacts
                                    • Product backlog
                                    • Sprint backlog
                                    • (Burndown charts)
                                    • Definition of Done
10
Change owner
     • Define the content of the change
     • Decide on release date and content
     • Be responsible for the “profitability” of the
       change (ROI)
     • Prioritize features according to (market) value
     • Adjust features and priority every iteration, as
       needed 
     • Accept or reject work results
11
Scrum framework
     Roles
     • Change owner
     • ScrumMaster Events
     • Team
                    • (Release planning)
                    • Sprint planning meeting
                    • Daily scrum meeting
                    • Sprint review meeting
                    • Sprint retrospective
                                     Artifacts
                                     • Product backlog
                                     • Sprint backlog
                                     • (Burndown charts)
                                     • Definition of Done
12
Release Planning
                              Product Vision

       1       2       3         4       5       6       7      8
      User
     Change   User    User    User
      Story   Story   Story User stories are the
                              Story
                                      Epic
                        Agile way of documenting
     User     User    User    User
     Story    Story   Story    requirements. Epic
                              Story
                              As a <user role>          Epic   Epic
     User     User    User     User   User
     Story    Story   Story I want <something>
                               Story  Story
                         So I can achieve <value>
     User     User    User      User    User    User
     Story    Story   Story     Story   Story   Story


13
Rough Estimation
      High          Medium      Low

        User
     User          User
                    User       User
                                User
       User
       User
       Story         User
                   Story         User
                               Story
     Story          User
                    Story
                     User
                     Story      Story
                                 Story
       Story
       Story          User      User
     User              User
                   Story
                    Story        User
                                  User
                    User
                     Story
                     User          User
                               Story
     Story            Story
                      User      Story
                                 Story
                                User
                    Story
                     Story        Story
                                 User
                      Story
                     User         User
                               Story
                      User
                       User     Story
                                 Story
                        User
                    Story
                     Story
                      Story
                       Story




14
Rough Estimation
      High

        User
     User
       User
       User
       Story
     Story
       Story
       Story
     User
     Story




15
Rough Estimation
             High                Medium                   Low

     User      User      User     User    User    User    User    User
     Story     Story     Story    Story   Story   Story   Story   Story

     User      User    User      User     User            User    User
     Story     Story   Story     Story    Story           Story   Story

                                 User     User            User
                       User
                                 Story    Story           Story
                       Story

                       User      User                             1 Story
                       Story     Story                             Point
16
Vertical Slicing
     Software Development   Change Management


       Presentation Layer        Coaching


         Business Layer           Training


        Database Layer        Process Artefacts


17
Definition of Done
     in Software Development
     •   Tested & bugfree           •   Refactoring
     •   Deployed to test server,   •   Code reviewed when
         so PO can test                 needed
     •   All user actions           •   Remember to check
     •   All supported browsers         the Style_guideline
         • IE7/8                    •   Maintain wiki page
         • Chrome                   •   Maintain ERD document
         • Firefox                  •   Versions of components
         • Safari on Mac            •   License overview
     •   Comments in code           •   Check the constraints


18
Definition of Done
     in Change Management
                                  •   Ownership transfered
     •   New methods defined      •   First round of
     •   Employees trained            improvement suggestions
     •   Change initiated in at       processed
         least 1 pilot project    •   Plan defined for further
     •   Positive feedback of         improvements
         users                    •   “Regression-test” (after
                                      care) on previous sprints



19
Sprint 1 Backlog
     TO-DO       DOING    DONE


                 Theory


     Practice


     Reflection


20
Ben Linders Advies

   Agile Process Improvement
Expected benefits:
• Collaboration PI team
  and stakeholders
• Deployment (over
  defining) processes
• Adopt to changes
• Incrementaly, ROI
• Learn to work Agile

                                           3
Ben Linders Advies

           Golden Rules for PI
• Dare to share, early and frequently
• Result depends on team, not individuals
• The one who checks out a task is not
  necessarily the one who has to finish it
• The one’s working on a task are the right
  people
• You may critique anything,
  but never criticize anyone
  BenLinders.com/GoldenRules

                                                       4
Ben Linders Advies

        Case: Making agile fit!
• SW product development, project based org.
• Started Agile some months ago with 3 teams
• Teams signal impediments with the
  – Product owners
  – Project leader
  – Line Managers

Change needed, but the “agile” show must go on!


                                                    5
Create	
  a	
  Roadmap                                                                                  1


• Change	
  steps	
  (User	
  Stories)
   – break	
  up	
  the	
  project	
  in	
  10-­‐20	
  concrete	
  steps	
  (each	
  having	
  value)
   – 15	
  minutes
• Defini<on	
  of	
  Done?	
  (Value/DoD)
   – 10	
  minutes
• 	
  Es<mates
   – business	
  value
   – story	
  points
• Release	
  Planning
   – Assign	
  stories	
  to	
  sprints

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Change agile for XP Days 2012 benelux v1.0

  • 1. Change  Agile       Ben  Linders,  André  Heijstek veranderproject.nl
  • 2. Change  Projects Characteris<cs √No  SMART  goal √SoB  factors √Con<nuous  Process √Adapt
  • 3. Agile  or  Waterfall? Nee Type 2 Projects Type 4 Projects Product Development ag & Research ile Methods well defined Changemanagement Type 1 Projects Type 3 Projects Engineering waterfall Software Development Ja Ja Nee Goals well defined 3
  • 4. Release Backlog TO-DO DOING DONE Release Planning Sprint Planning Sprint Execution 4
  • 5. Sprint 1 Backlog TO-DO DOING DONE Theory Practice Reflection 5
  • 6. Agile Manifesto MoreAgile Manifesto We are uncovering better ways of developing software by doing it and helping others do it. by Geert Bossuyt Through this work we have come to value: Individuals and interactions over processes and tools Teamwork & responsibility over Individuals and Interaction WorkingDeliver Value over Working software documentation software over comprehensive Partnership elaboration over Customer collaboration Customer collaboration over contract negotiation Embrace change over Respond to Change Responding to change over Agile Manifesto,plan While we value the following a we state that MoreAgile is more Agile. That is, while there is value in the items on the right, we value the items on the left more. 6
  • 7. Scrum in a Nutshell 7
  • 8. Three pillars • Transparency • Inspection • Adaptation 8
  • 9. Scrum framework Roles • Product owner Change • ScrumMaster Events • Team • (Release planning) • Sprint planning meeting • Daily scrum meeting • Sprint review meeting • Sprint retrospective Artifacts • Product backlog • Sprint backlog • (Burndown charts) • Definition of Done 9
  • 10. Scrum framework Roles • Change owner • ScrumMaster Events • Team • (Release planning) • Sprint planning meeting • Daily scrum meeting Sprint review meeting • Sprint retrospective Artifacts • Product backlog • Sprint backlog • (Burndown charts) • Definition of Done 10
  • 11. Change owner • Define the content of the change • Decide on release date and content • Be responsible for the “profitability” of the change (ROI) • Prioritize features according to (market) value • Adjust features and priority every iteration, as needed  • Accept or reject work results 11
  • 12. Scrum framework Roles • Change owner • ScrumMaster Events • Team • (Release planning) • Sprint planning meeting • Daily scrum meeting • Sprint review meeting • Sprint retrospective Artifacts • Product backlog • Sprint backlog • (Burndown charts) • Definition of Done 12
  • 13. Release Planning Product Vision 1 2 3 4 5 6 7 8 User Change User User User Story Story Story User stories are the Story Epic Agile way of documenting User User User User Story Story Story requirements. Epic Story As a <user role> Epic Epic User User User User User Story Story Story I want <something> Story Story So I can achieve <value> User User User User User User Story Story Story Story Story Story 13
  • 14. Rough Estimation High Medium Low User User User User User User User User Story User Story User Story Story User Story User Story Story Story Story Story User User User User Story Story User User User Story User User Story Story Story User Story Story User Story Story Story User Story User User Story User User Story Story User Story Story Story Story 14
  • 15. Rough Estimation High User User User User Story Story Story Story User Story 15
  • 16. Rough Estimation High Medium Low User User User User User User User User Story Story Story Story Story Story Story Story User User User User User User User Story Story Story Story Story Story Story User User User User Story Story Story Story User User 1 Story Story Story Point 16
  • 17. Vertical Slicing Software Development Change Management Presentation Layer Coaching Business Layer Training Database Layer Process Artefacts 17
  • 18. Definition of Done in Software Development • Tested & bugfree • Refactoring • Deployed to test server, • Code reviewed when so PO can test needed • All user actions • Remember to check • All supported browsers the Style_guideline • IE7/8 • Maintain wiki page • Chrome • Maintain ERD document • Firefox • Versions of components • Safari on Mac • License overview • Comments in code • Check the constraints 18
  • 19. Definition of Done in Change Management • Ownership transfered • New methods defined • First round of • Employees trained improvement suggestions • Change initiated in at processed least 1 pilot project • Plan defined for further • Positive feedback of improvements users • “Regression-test” (after care) on previous sprints 19
  • 20. Sprint 1 Backlog TO-DO DOING DONE Theory Practice Reflection 20
  • 21. Ben Linders Advies Agile Process Improvement Expected benefits: • Collaboration PI team and stakeholders • Deployment (over defining) processes • Adopt to changes • Incrementaly, ROI • Learn to work Agile 3
  • 22. Ben Linders Advies Golden Rules for PI • Dare to share, early and frequently • Result depends on team, not individuals • The one who checks out a task is not necessarily the one who has to finish it • The one’s working on a task are the right people • You may critique anything, but never criticize anyone BenLinders.com/GoldenRules 4
  • 23. Ben Linders Advies Case: Making agile fit! • SW product development, project based org. • Started Agile some months ago with 3 teams • Teams signal impediments with the – Product owners – Project leader – Line Managers Change needed, but the “agile” show must go on! 5
  • 24. Create  a  Roadmap 1 • Change  steps  (User  Stories) – break  up  the  project  in  10-­‐20  concrete  steps  (each  having  value) – 15  minutes • Defini<on  of  Done?  (Value/DoD) – 10  minutes •  Es<mates – business  value – story  points • Release  Planning – Assign  stories  to  sprints