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Calculating share of search



• Rankings Based Reach (RBR)* provides a simple way to compare a
  website‟s search engine rankings with its competitors.


• RBR is an estimate of the percentage of available search traffic a
  website will receive for a set of phrases – this gives the sites share
  of search or reach.


• It is weighted based on the popularity of each search phrase and the
  relative click through rate (CTR) of each ranking position.




                                                                   Source: Rankings Based Reach (RBR) is a methodology developed by First, http://www.first.com.au

Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                                       2
Selected sites



Leading Australian fashion sites were selected for Ranking Based Reach (RBR)
performance analysis.

                                   Regional unique visitors                                                      Regional unique visitors
            Sites#                  Australia per month                                  Sites#                   Australia per month

      westfield.com.au                       430,000                                sportsgirl.com.au                       47,000

         myer.com.au                         320,000                                  saba.com.au                           33,000

          asos.com                           260,000                                 jacquie.com.au                         32,000

    countryroad.com.au                       120,000                                portmans.com.au                         32,000

     davidjones.com.au                       120,000                                 bardot.com.au                          23,000

      witchery.com.au                        94,000                                laura-ashley.com.au                      17,000

         supre.com.au                        64,000                                 rmwilliams.com.au                       15,000

      net-a-porter.com                       58,000                              frenchconnection.com.au                    14,000

    suzannegrae.com.au                       57,000                                  marcs.com.au                           12,000


# Alsoincluded were alexperry.com.au, charliebrown.com.au, lisaho.com and alannahill.com.au. Doubleclick Ad Planner
does not have regional unique visitors Australia per month data for these sites.



                                                                                                  Source: Google DoubleClick Ad Planner, May 2012

Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                      3
What are people searching for?



In order to identify which websites are leading in search we researched frequently used
fashion related phrases.

                            Local searches per                                   Local searches per
   Search Phrase                  month                      Search Phrase             month
                                                                                                                    Total searches per month
   formal dresses                   33,100                       pyjamas                 2,900
                                                                                                                            173,280
       lingerie                     27,100                         coats                 1,900
   cocktail dresses                 18,100                    online fashion             1,900
      swimwear                      14,800                   womens clothing             1,900
  maternity clothes                 12,100                        jackets                1,600                            Total searches per year
   evening dresses                  9,900                   maternity dresses            1,600                              2.08 million
  plus size clothing                9,900                          pants                 1,600
    dresses online                  8,100                          skirts                1,600
    party dresses                   5,400                       black dress              1,300
  designer dresses                  4,400                      evening wear              1,300
    maxi dresses                    4,400                     ladies fashion             1,000
        bikinis                     3,600                        cardigans                880
    leather jackets                 2,900



                                                                                  Source: Google Keyword Tool, exact Australian exact match, May 2012

Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                          4
Search trends

The chart below illustrates interest in key search terms (dresses category) in Australia over the last 5 years.

                                                                                                                  Fashion searches show
  In the last 8 years we have observed a rapid increase in searches                                               strong seasonal trends –
  relating to fashion. Over 30% of online purchases are clothing and                                              jewellery peaks around
                                shoes*                                                                            Christmas, dresses – in
                                                                                                                           spring

100

 90

 80

 70

 60

 50

 40

 30

 20

 10

  0
  Jan-07                      Jan-08                        Jan-09                           Jan-10                             Jan-11                         Jan-12

                       evening dresses (21)            cocktail dresses (27)              designer dresses (18)                 formal dresses (68)


                                                         Source: Relative total keyword performance on a normalised scale 1 to 100, Google Insights, Australia, May 2012
                                                                                                             *ACMA „Consumer engagement in E-commerce‟, Nov 2010

 Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                                            5
Google: Search engine results page 1
   What the consumer sees: The top of the Google search results page for a search on „formal dresses‟.



                                                                                                                                  Search results for shops
                                                                                                                                   nearby, displayed with
    “Top” paid search
                                                                                                                                       Google maps
  results, related to the
 term “formal dresses”.




 Organic search results:
Note how there are only                                                                                                              “Side” paid search
2 organic results above                                                                                                                    results
the fold, compared to 10
    paid ads, 4 shop
  listings and a shop
       linked map.




Search results for shops
 nearby, using Google
        Places




    Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                  6
                                                                                     Source: Google Keyword Tool, exact Australian phrase match, May 2012
The importance of top rankings


                         40%
                                                                                                  paid         organic
                         35%

                         30%
  Proportion of clicks




                                              35% of users click
                         25%                  on the top organic
                                                search result

                         20%

                         15%                                                             Almost 95% of organic
                                                                                        traffic goes to the top 10
                                                                                                  results
                         10%

                         5%

                         0%
                               1     2        3        4           5      6      7        8         9        10         11        12
                                                                   Search engine position

                                                                                     Source: Chikita, 2010 (Organic Search) & Accuracast 2009 (Paid Search)

Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                                7
Rankings based reach: Natural search


                       30%
                                      The RBR leader is
                                     significantly ahead of
                                                                                                   Many retail fashion and designer
                                        the competition.                                         websites have low RBRs – forfeiting
                                                                                               search engine traffic to their competitors.
                       25%
Rankings Based Reach




                       20%                                                                     These websites can compete by
                                                                                           optimising for highly relevant and popular
                                                                                                        search phrases.

                       15%                      International
                                             competitor with free
                                              AU shipping and a
                                            local return address.          MASSIVE OPPORTUNITY
                       10%



                       5%



                       0%




       * includes all websites under the relevant domain name (eg/ including www. and shop.)             Source of ranking data: Google Australia, www.google.com.au, May 2012.

Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                                                    8
Rankings based reach: Paid search
                       50%


                       45%                               A small number of fashion
                                                        players dominate key search
                                                           terms for paid search.
                       40%


                       35%
Rankings Based Reach




                       30%

                                                                                                                Paid search offers the immediate opportunity to
                       25%                                                                                      place retailers in front of active buyers. It is both
                                                                                                                    measurable and can be combined with
                       20%                                                                                                   conversion optimisation.


                       15%
                                                                                                MASSIVE OPPORTUNITY
                       10%


                        5%


                        0%




                        * includes all websites under the relevant domain name (eg/ including www. and shop.)    Source: Google Australia, www.google.com.au, point-in-time data, 30 May 2012.

                       Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                                                                                            9
Fashion – Summary & Observations

• Over 30% of online purchases in Australia are fashion-related

• Local search results (Google Places) are integral part of
  search result pages. 40% of retail searches from mobile
  devices have local intent

• Westfield.com.au is currently the most visible site in the digital
  fashion landscape, achieving a dominant share of voice thanks
  to strong positions in both organic and paid results

• While Australia is experiencing rapid growth of digital
  commerce, the perceived lack of a household name is enticing
  customers to buy from overseas competitors such as asos.com
  or Net a Porter.

• Search strategy, integrating both organic and paid search, will
  be a key to customer acquisition and increasing revenues and
  growing online business in the coming years
About FIRST.


Respected digital veterans are the foundation our agency is built upon: each team holds
a core capability that feeds into a business‟ digital requirements. Our expertise in digital
has been built on over 14 years‟ experience in digital strategy, web design and build,
search marketing and digital campaigns.

FIRST RATE, our award winning team of Internet marketers, has helped over 300
companies across 100 industries achieve digital success. We provide companies with a
digital roadmap to success centred around a “digitally-led” sales and marketing strategy.

Our services span search (SEO and SEM), email, performance media, conversion
optimisation and advanced analytics. We produce leading creative across all digital
areas. And we build ecommerce sites, CMS driven sites, mobile apps, social media
initiatives and microsites. Most importantly, our work is underpinned by a focus on
delivering the return on investment our clients expect.




Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                 11
Contact us




                                       Oakley Kaddish

                                       Phone                 +61 (02) 9339 6783
                                       Email                 oakley.kaddish@first.com.au
                                       Web                   www.firstrate.com.au
                                       LinkedIn              au.linkedin.com/in/oakleykaddish




Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au                  12

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Australian Fashion Web Rankings

  • 1.
  • 2. Calculating share of search • Rankings Based Reach (RBR)* provides a simple way to compare a website‟s search engine rankings with its competitors. • RBR is an estimate of the percentage of available search traffic a website will receive for a set of phrases – this gives the sites share of search or reach. • It is weighted based on the popularity of each search phrase and the relative click through rate (CTR) of each ranking position. Source: Rankings Based Reach (RBR) is a methodology developed by First, http://www.first.com.au Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 2
  • 3. Selected sites Leading Australian fashion sites were selected for Ranking Based Reach (RBR) performance analysis. Regional unique visitors Regional unique visitors Sites# Australia per month Sites# Australia per month westfield.com.au 430,000 sportsgirl.com.au 47,000 myer.com.au 320,000 saba.com.au 33,000 asos.com 260,000 jacquie.com.au 32,000 countryroad.com.au 120,000 portmans.com.au 32,000 davidjones.com.au 120,000 bardot.com.au 23,000 witchery.com.au 94,000 laura-ashley.com.au 17,000 supre.com.au 64,000 rmwilliams.com.au 15,000 net-a-porter.com 58,000 frenchconnection.com.au 14,000 suzannegrae.com.au 57,000 marcs.com.au 12,000 # Alsoincluded were alexperry.com.au, charliebrown.com.au, lisaho.com and alannahill.com.au. Doubleclick Ad Planner does not have regional unique visitors Australia per month data for these sites. Source: Google DoubleClick Ad Planner, May 2012 Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 3
  • 4. What are people searching for? In order to identify which websites are leading in search we researched frequently used fashion related phrases. Local searches per Local searches per Search Phrase month Search Phrase month Total searches per month formal dresses 33,100 pyjamas 2,900 173,280 lingerie 27,100 coats 1,900 cocktail dresses 18,100 online fashion 1,900 swimwear 14,800 womens clothing 1,900 maternity clothes 12,100 jackets 1,600 Total searches per year evening dresses 9,900 maternity dresses 1,600 2.08 million plus size clothing 9,900 pants 1,600 dresses online 8,100 skirts 1,600 party dresses 5,400 black dress 1,300 designer dresses 4,400 evening wear 1,300 maxi dresses 4,400 ladies fashion 1,000 bikinis 3,600 cardigans 880 leather jackets 2,900 Source: Google Keyword Tool, exact Australian exact match, May 2012 Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 4
  • 5. Search trends The chart below illustrates interest in key search terms (dresses category) in Australia over the last 5 years. Fashion searches show In the last 8 years we have observed a rapid increase in searches strong seasonal trends – relating to fashion. Over 30% of online purchases are clothing and jewellery peaks around shoes* Christmas, dresses – in spring 100 90 80 70 60 50 40 30 20 10 0 Jan-07 Jan-08 Jan-09 Jan-10 Jan-11 Jan-12 evening dresses (21) cocktail dresses (27) designer dresses (18) formal dresses (68) Source: Relative total keyword performance on a normalised scale 1 to 100, Google Insights, Australia, May 2012 *ACMA „Consumer engagement in E-commerce‟, Nov 2010 Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 5
  • 6. Google: Search engine results page 1 What the consumer sees: The top of the Google search results page for a search on „formal dresses‟. Search results for shops nearby, displayed with “Top” paid search Google maps results, related to the term “formal dresses”. Organic search results: Note how there are only “Side” paid search 2 organic results above results the fold, compared to 10 paid ads, 4 shop listings and a shop linked map. Search results for shops nearby, using Google Places Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 6 Source: Google Keyword Tool, exact Australian phrase match, May 2012
  • 7. The importance of top rankings 40% paid organic 35% 30% Proportion of clicks 35% of users click 25% on the top organic search result 20% 15% Almost 95% of organic traffic goes to the top 10 results 10% 5% 0% 1 2 3 4 5 6 7 8 9 10 11 12 Search engine position Source: Chikita, 2010 (Organic Search) & Accuracast 2009 (Paid Search) Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 7
  • 8. Rankings based reach: Natural search 30% The RBR leader is significantly ahead of Many retail fashion and designer the competition. websites have low RBRs – forfeiting search engine traffic to their competitors. 25% Rankings Based Reach 20% These websites can compete by optimising for highly relevant and popular search phrases. 15% International competitor with free AU shipping and a local return address. MASSIVE OPPORTUNITY 10% 5% 0% * includes all websites under the relevant domain name (eg/ including www. and shop.) Source of ranking data: Google Australia, www.google.com.au, May 2012. Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 8
  • 9. Rankings based reach: Paid search 50% 45% A small number of fashion players dominate key search terms for paid search. 40% 35% Rankings Based Reach 30% Paid search offers the immediate opportunity to 25% place retailers in front of active buyers. It is both measurable and can be combined with 20% conversion optimisation. 15% MASSIVE OPPORTUNITY 10% 5% 0% * includes all websites under the relevant domain name (eg/ including www. and shop.) Source: Google Australia, www.google.com.au, point-in-time data, 30 May 2012. Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 9
  • 10. Fashion – Summary & Observations • Over 30% of online purchases in Australia are fashion-related • Local search results (Google Places) are integral part of search result pages. 40% of retail searches from mobile devices have local intent • Westfield.com.au is currently the most visible site in the digital fashion landscape, achieving a dominant share of voice thanks to strong positions in both organic and paid results • While Australia is experiencing rapid growth of digital commerce, the perceived lack of a household name is enticing customers to buy from overseas competitors such as asos.com or Net a Porter. • Search strategy, integrating both organic and paid search, will be a key to customer acquisition and increasing revenues and growing online business in the coming years
  • 11. About FIRST. Respected digital veterans are the foundation our agency is built upon: each team holds a core capability that feeds into a business‟ digital requirements. Our expertise in digital has been built on over 14 years‟ experience in digital strategy, web design and build, search marketing and digital campaigns. FIRST RATE, our award winning team of Internet marketers, has helped over 300 companies across 100 industries achieve digital success. We provide companies with a digital roadmap to success centred around a “digitally-led” sales and marketing strategy. Our services span search (SEO and SEM), email, performance media, conversion optimisation and advanced analytics. We produce leading creative across all digital areas. And we build ecommerce sites, CMS driven sites, mobile apps, social media initiatives and microsites. Most importantly, our work is underpinned by a focus on delivering the return on investment our clients expect. Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 11
  • 12. Contact us Oakley Kaddish Phone +61 (02) 9339 6783 Email oakley.kaddish@first.com.au Web www.firstrate.com.au LinkedIn au.linkedin.com/in/oakleykaddish Copyright © FIRST., part of the BeyondD Pty Ltd Group. http://www.first.com.au 12