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Class E2
Mar 21st 2013




                Group 4.
                   Bui Bich Phuong
                   Do Thi Nham
                   Hoang Thi Hai Yen
                   Tran Thi Hai Nhung
I. Introduction
II. Body
   1. What is Non-verbal Communication?
   2. Types of Non-verbal Communication
   3. Tips
   III. Conclusion
IV. Q & A
I. WHAT IS NON-VERBAL COMMUNICATION ?


- An aspect of communication without the use of
spoken language.
I. WHAT IS NON-VERBAL COMMUNICATION


Functions of non-verbal communication

     + Provides information

     + Presents an image

     + Regulates interaction.

     + Expresses emotion
I. WHAT IS NON-VERBAL COMMUNICATION




 “I am the most spontaneous
 speaker in the world because every
 word, every gesture, and every
 retort has been carefully rehearsed”


                                        - George Bernard Shaw -
II. TYPES OF NON-VERBAL COMMUNICATION




        BODY LANGUAGE   PARA LANGUAGE
1.BODY LANGUAGE
- A form of non-verbal communication


“Body acts as a “truth talker” – it speaks louder than words”
1.BODY LANGUAGE
    a. Posture
   The position in which you hold your body by standing, or
   sitting.

   - Standing up straight and
standing tall.

   - Stand with your feet apart
   and your shoulders square,
   facing the audience.
1.BODY LANGUAGE
  a. Posture

  Set your feet

    + Place your feet shoulder-
    width apart.

    + Balance your weight
    evenly on both feet.
1.BODY LANGUAGE
   a. Posture

  Set your hands

 + Hold your hands together

 + Keep them above waist
 high in front of you.

    + Do not fold your arms in
    front of you.

    + Do not put your hands
    in to pocket
1.BODY LANGUAGE
  b. Gesture


  - A gesture is a means of using
  your arms or hands to conveys
  some meaning to another person.
  - To express variety of feelings   What a great idea!
  and thoughts.
1.BODY LANGUAGE
  b. Gesture

 Types of gesture:




 + Enumerative – Numbers.
 gesture used to count numbers
1.BODY LANGUAGE
  b. Gesture

  Types of gesture:

  + Descriptive
  Gesture used to show the size, shape, and
  appearance of the objects.
1.BODY LANGUAGE
  b. Gesture

 Types of gesture:


 + Symbolic – abstract concepts.
 Gesture used to show the
 unseen object using Symbols.
1.BODY LANGUAGE
  b. Gesture

Types of gesture:


+ Locative – location of the object.
Gesture used to show the location of the object.
1.BODY LANGUAGE
  b. Gesture

Types of gesture:

+ Emphatic – emphasis
Gesture used to show the importance of an object.
1.BODY LANGUAGE
  c. Facial expression
 Facial expressions reflect emotions, feelings, and
 attitudes.

 Happiness
   Round eyes
        Smiles
            Raised cheeks


                   Disgust
                      Wrinkled nose,
                          Lowered eyelids and eyebrow,
                               Raised upper lip
1.BODY LANGUAGE
  c. Facial Expression



  Fear
    around eyes,
       open mouth



  Surprise
     raised eyebrow,
         wide open eyes,
              open mouth
1.BODY LANGUAGE
  c. Facial Expression



  Angry
    lower eyebrow &
    stare intensely.




 Sadness
      Area around mouth & eyes
PRACTICE
Read aloud a sentence on the paper with the uses
of gestures
1.BODY LANGUAGE
  d. Eye contact

 This is a direct and powerful form of non-verbal
 communication, and is important to one starts
 presentation.


- Look at the persons
whole face above the tip
of their nose.
1.BODY LANGUAGE
  d. Eye contact




                   The listener looks to the eyes
                   of the speaker to find out the
                   truthfulness of his speech ,
                    his intelligence, attitudes,
                           and feelings
2. PARA LANGUAGE


 -            Para language means “like language”
              (sometimes called “vocalic)
2. PARA LANGUAGE


-a.   Volume:




 150% louder than your usual   150% louder
   conversation.
2. PARA LANGUAGE


-
    b. Pause

         + Take pause to stimulate thinking.

         + Take pause to catch the breath if
         you taking quickly.
2. PARA LANGUAGE



 c. Pace

 -Don’t speak too quickly. It reflects
 stress or excitement.

 - Don’t speak too slowly as it
 interferes with communication.
2. PARA LANGUAGE


-
Practice:

  Ladies and Gentlemen,
  It’s my honor to introduce, Mr. Justin Bieber
  in Talk show today.
  Please give him a big applause.
3. TIPS FOR NON-VERBAL COMMUNICATION


 - Use nonverbal signals that match up with your words.

 - Adjust your nonverbal signals according to the context.

 - Use body language to convey positive feelings.

 - Should be natural and spontaneous.

 - Keep smiling face with audience.
3. IMPROVING FOR NON-VERBAL COMMUNICATION

  - Don’t touch your face or     I’m confused…..
                                …. unconfident …..
  scratch your ears, hair
III. CONCLUSION


  - Understanding and making use of body language is a
  fundamental principle you should learn to apply if you
  are to increase your ability to communicate effectively.
  -It is important to understand your body movement
  and gestures in order to communicate effectively and
  have successful presentations.
PRACTICE
- Class is divided into 4 groups.
- Each group is given a picture.
- Discuss together within 3mins to describe the
picture.
- At least 2 representatives from each group stand in
frond of the class and present about that picture.
- Use non-verbal communication to support for your
presentation.
- Timing: 3 minutes
       ( 2 difference pictures, I’ll call 2 groups randomly)
Sources:
1.http://library.thinkquest.org/04oct/00451/nonverbalco
   m.htm

2. http://www.slideshare.net

3. http://www.ehow.com/info_12031915_postures-
   during-oral-presentation.html

4.http://www.authorstream.com/Presentation/aSGuest
   90831-903897-body-language-and-gestures/

5. http://totalcommunicator.com/body_article.html
Class E2 - Non-Verbal Communication

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Class E2 - Non-Verbal Communication

  • 1. Class E2 Mar 21st 2013 Group 4. Bui Bich Phuong Do Thi Nham Hoang Thi Hai Yen Tran Thi Hai Nhung
  • 2. I. Introduction II. Body 1. What is Non-verbal Communication? 2. Types of Non-verbal Communication 3. Tips III. Conclusion IV. Q & A
  • 3. I. WHAT IS NON-VERBAL COMMUNICATION ? - An aspect of communication without the use of spoken language.
  • 4. I. WHAT IS NON-VERBAL COMMUNICATION Functions of non-verbal communication + Provides information + Presents an image + Regulates interaction. + Expresses emotion
  • 5. I. WHAT IS NON-VERBAL COMMUNICATION “I am the most spontaneous speaker in the world because every word, every gesture, and every retort has been carefully rehearsed” - George Bernard Shaw -
  • 6. II. TYPES OF NON-VERBAL COMMUNICATION BODY LANGUAGE PARA LANGUAGE
  • 7. 1.BODY LANGUAGE - A form of non-verbal communication “Body acts as a “truth talker” – it speaks louder than words”
  • 8. 1.BODY LANGUAGE a. Posture The position in which you hold your body by standing, or sitting. - Standing up straight and standing tall. - Stand with your feet apart and your shoulders square, facing the audience.
  • 9. 1.BODY LANGUAGE a. Posture  Set your feet + Place your feet shoulder- width apart. + Balance your weight evenly on both feet.
  • 10. 1.BODY LANGUAGE a. Posture  Set your hands + Hold your hands together + Keep them above waist high in front of you. + Do not fold your arms in front of you. + Do not put your hands in to pocket
  • 11. 1.BODY LANGUAGE b. Gesture - A gesture is a means of using your arms or hands to conveys some meaning to another person. - To express variety of feelings What a great idea! and thoughts.
  • 12. 1.BODY LANGUAGE b. Gesture Types of gesture: + Enumerative – Numbers. gesture used to count numbers
  • 13. 1.BODY LANGUAGE b. Gesture Types of gesture: + Descriptive Gesture used to show the size, shape, and appearance of the objects.
  • 14. 1.BODY LANGUAGE b. Gesture Types of gesture: + Symbolic – abstract concepts. Gesture used to show the unseen object using Symbols.
  • 15. 1.BODY LANGUAGE b. Gesture Types of gesture: + Locative – location of the object. Gesture used to show the location of the object.
  • 16. 1.BODY LANGUAGE b. Gesture Types of gesture: + Emphatic – emphasis Gesture used to show the importance of an object.
  • 17. 1.BODY LANGUAGE c. Facial expression Facial expressions reflect emotions, feelings, and attitudes. Happiness Round eyes Smiles Raised cheeks Disgust Wrinkled nose, Lowered eyelids and eyebrow, Raised upper lip
  • 18. 1.BODY LANGUAGE c. Facial Expression Fear around eyes, open mouth Surprise raised eyebrow, wide open eyes, open mouth
  • 19. 1.BODY LANGUAGE c. Facial Expression Angry lower eyebrow & stare intensely. Sadness Area around mouth & eyes
  • 20. PRACTICE Read aloud a sentence on the paper with the uses of gestures
  • 21. 1.BODY LANGUAGE d. Eye contact This is a direct and powerful form of non-verbal communication, and is important to one starts presentation. - Look at the persons whole face above the tip of their nose.
  • 22. 1.BODY LANGUAGE d. Eye contact The listener looks to the eyes of the speaker to find out the truthfulness of his speech , his intelligence, attitudes, and feelings
  • 23. 2. PARA LANGUAGE - Para language means “like language” (sometimes called “vocalic)
  • 24. 2. PARA LANGUAGE -a. Volume: 150% louder than your usual 150% louder conversation.
  • 25. 2. PARA LANGUAGE - b. Pause + Take pause to stimulate thinking. + Take pause to catch the breath if you taking quickly.
  • 26. 2. PARA LANGUAGE c. Pace -Don’t speak too quickly. It reflects stress or excitement. - Don’t speak too slowly as it interferes with communication.
  • 27. 2. PARA LANGUAGE - Practice: Ladies and Gentlemen, It’s my honor to introduce, Mr. Justin Bieber in Talk show today. Please give him a big applause.
  • 28. 3. TIPS FOR NON-VERBAL COMMUNICATION - Use nonverbal signals that match up with your words. - Adjust your nonverbal signals according to the context. - Use body language to convey positive feelings. - Should be natural and spontaneous. - Keep smiling face with audience.
  • 29. 3. IMPROVING FOR NON-VERBAL COMMUNICATION - Don’t touch your face or I’m confused….. …. unconfident ….. scratch your ears, hair
  • 30. III. CONCLUSION - Understanding and making use of body language is a fundamental principle you should learn to apply if you are to increase your ability to communicate effectively. -It is important to understand your body movement and gestures in order to communicate effectively and have successful presentations.
  • 31. PRACTICE - Class is divided into 4 groups. - Each group is given a picture. - Discuss together within 3mins to describe the picture. - At least 2 representatives from each group stand in frond of the class and present about that picture. - Use non-verbal communication to support for your presentation. - Timing: 3 minutes ( 2 difference pictures, I’ll call 2 groups randomly)
  • 32.
  • 33. Sources: 1.http://library.thinkquest.org/04oct/00451/nonverbalco m.htm 2. http://www.slideshare.net 3. http://www.ehow.com/info_12031915_postures- during-oral-presentation.html 4.http://www.authorstream.com/Presentation/aSGuest 90831-903897-body-language-and-gestures/ 5. http://totalcommunicator.com/body_article.html