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Developing a Culture of Innovation
UTi Worldwide


    Financial Highlights (FY10)
       Revenues:                                                                $3.6 billion
       Net Revenues:                                                            $1.4 billion
       Operating Income:                                                        $96 million*
       Net Income – continuing ops:                                             $54 million ($0.54/share)*

    Global Network
       19,514 employees (FY10)
       370 Owned Freight Forwarding locations in 282 cities in 62 countries
       Operate in 24.3 M Sq Ft


    Seven Major Industry Verticals                                  Service Lines
        Chemicals
                                                                    Contract Logistics: Warehousing and Distribution
        Hi-Tech and Consumer Electronics
        Retail, Consumer Products                                   Transportation Management
        Fashion and Apparel                                         Truck Brokerage and Distribution
        Pharmaceutical                                              Air/Ocean Freight Forwarding and Customs
        Automotive and Assembly                                     Supply Chain Management Services
        Government, Aerospace and Defense

2     * Excludes impairment, restructuring and severance charges of $12.1 million /$13.1 million after taxes
Culture of Innovation

                                                                                                                                 2010          QMS – Quality Management System




                                                                                                                          2003

                                                                                                                                        Awarded South Carolina’s
                                                                                                                                        Governor's Quality Award




                                                                                                               2001

                                                                                                                        Six Sigma
                                                                                                                        $1 million savings for clients


                                                                                              2000



                                                                                                     UTi University implemented to train managers
                                                                             1997



                                                                                  ISO 9002 Registration
                                                                                         -

                                                     1995

                                                              Benchmarking
                           1993                               • Federal Express
                                                              • Motorola
                                                              • Westinghouse
                                                              • Milikin
1989
                             TQM - Total Quality Management

       Crosby Philosophy
       “Quality is Free”




 3
Training


                                •   UTi University
                                •   Achieve Global/Frontline Leadership
                                •   Baldrige Criteria for Excellence
                                •   Management/Career Development
                                •   Labor Relations
                                •   Human Relations
                                •   Six Sigma
                                •   360 Degree Feedback
                                •   Succession Planning




All information in this                          4
document is Confidential.
Driving Innovation




                       .




                                  .




                                                   .
                                                   .




                                                            .
                                                            .
                                  EMENA




                                                            Pacific
                       Americas




                                                              Asia
                                                   Africa
                                                   South
Business Unit                        Consistency



   Vertical                           Innovation




                                                                      5
Importance of Innovation to Manufactures & Retailers




•    LSP’s are seizing the opportunity to specialize in redesigning optimal
     supply chain networks for their customers
    Source : eyefortransport – 3PL Market Report NA 2010
                                                                          6
Automotive Vertical – Innovation 




                                    7 
Automotive Vertical – Innovation 




                                    8

                                        8
Global Healthcare Spend



• The global health industry is dominated by the USA
     – 5% of world population
     – Spends over 45% of total healthcare


• Top 20 countries account for 90% of spend

• 84% of world population shares 11% of spending, but
  suffers 95% of diseases




Source : Espicom, WHO

                                                        9
10
Pharma Vertical - Innovation
                 Traditional Pharma Distribution Model

 Manufacturer
 • Receives orders from wholesalers
 • Grants discounts to move product
 • Supplies the channel with product



      Manufacturer        Manufacturer       Manufacturer



                                                                     High cost due to duplication
                                                                    waste of distribution resources


Wholesaler   Wholesaler    Wholesaler    Wholesaler   Wholesaler




                                                                     High cost due to duplication
                                                                    waste of distribution resources

  Pharmacy     Pharmacy      Pharmacy      Hospital         Other
Pharma Vertical - Innovation
Direct Distribution

Manufacturer
• Controls the channel
• Sets price and trading policies at retail
• Receives detailed daily trading information
• Lower costs – improved cash flow


           Shared Distribution Infrastructure

       Manufacturer      Manufacturer      Manufacturer




Pharmacy     Pharmacy      Wholesale     Hospital     Other
“Knowledge has to be improved,
  challenged, and increased
  constantly, or it vanishes.”

Peter Drucker


                                 13

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Bill Stankiewicz Copy William Gates U Ti

  • 1. Developing a Culture of Innovation
  • 2. UTi Worldwide Financial Highlights (FY10) Revenues: $3.6 billion Net Revenues: $1.4 billion Operating Income: $96 million* Net Income – continuing ops: $54 million ($0.54/share)* Global Network 19,514 employees (FY10) 370 Owned Freight Forwarding locations in 282 cities in 62 countries Operate in 24.3 M Sq Ft Seven Major Industry Verticals Service Lines Chemicals Contract Logistics: Warehousing and Distribution Hi-Tech and Consumer Electronics Retail, Consumer Products Transportation Management Fashion and Apparel Truck Brokerage and Distribution Pharmaceutical Air/Ocean Freight Forwarding and Customs Automotive and Assembly Supply Chain Management Services Government, Aerospace and Defense 2 * Excludes impairment, restructuring and severance charges of $12.1 million /$13.1 million after taxes
  • 3. Culture of Innovation 2010 QMS – Quality Management System 2003 Awarded South Carolina’s Governor's Quality Award 2001 Six Sigma $1 million savings for clients 2000 UTi University implemented to train managers 1997 ISO 9002 Registration - 1995 Benchmarking 1993 • Federal Express • Motorola • Westinghouse • Milikin 1989 TQM - Total Quality Management Crosby Philosophy “Quality is Free” 3
  • 4. Training • UTi University • Achieve Global/Frontline Leadership • Baldrige Criteria for Excellence • Management/Career Development • Labor Relations • Human Relations • Six Sigma • 360 Degree Feedback • Succession Planning All information in this 4 document is Confidential.
  • 5. Driving Innovation . . . . . . EMENA Pacific Americas Asia Africa South Business Unit Consistency Vertical Innovation 5
  • 6. Importance of Innovation to Manufactures & Retailers • LSP’s are seizing the opportunity to specialize in redesigning optimal supply chain networks for their customers Source : eyefortransport – 3PL Market Report NA 2010 6
  • 9. Global Healthcare Spend • The global health industry is dominated by the USA – 5% of world population – Spends over 45% of total healthcare • Top 20 countries account for 90% of spend • 84% of world population shares 11% of spending, but suffers 95% of diseases Source : Espicom, WHO 9
  • 10. 10
  • 11. Pharma Vertical - Innovation Traditional Pharma Distribution Model Manufacturer • Receives orders from wholesalers • Grants discounts to move product • Supplies the channel with product Manufacturer Manufacturer Manufacturer High cost due to duplication waste of distribution resources Wholesaler Wholesaler Wholesaler Wholesaler Wholesaler High cost due to duplication waste of distribution resources Pharmacy Pharmacy Pharmacy Hospital Other
  • 12. Pharma Vertical - Innovation Direct Distribution Manufacturer • Controls the channel • Sets price and trading policies at retail • Receives detailed daily trading information • Lower costs – improved cash flow Shared Distribution Infrastructure Manufacturer Manufacturer Manufacturer Pharmacy Pharmacy Wholesale Hospital Other
  • 13. “Knowledge has to be improved, challenged, and increased constantly, or it vanishes.” Peter Drucker 13