SlideShare une entreprise Scribd logo
1  sur  28
Design Report


A Device Help Early Stage Dementia Elderly
to Maintain Social Connection
Tutors: Michael Lai & Peter Chan
Team: Marina TAM / XIE Binhuan / HE Ye / CHI Xingde
School of Design / The Hong Kong Polytechnic University / MDes in Interaction Design / Graduate Studio Workshop I




                                                                                                                    2011.09-2011.12
                                                                                                                    REPORT DESIGNED
                                                                                                                    BY BINDY
Part 0 Introduction                                                                                Part 0
Part 1 Research                                          Part 3 Concept Development
1.1      Secondary Research                              3.1      Desired Experience Map
1.2      Interview, Observations and Surveys             3.2      Interaction Model
 1.2.1    Observations and Interview at Elderly Center
                                                         3.3      Selection of Platform
 1.2.2    At-home Observation and Interview
                                                          3.3.1    Considerations
 1.2.3    Observation and Interview at Resource Center
                                                          3.3.2    Trends
 1.2.4    Survey
                                                          3.3.3    Interviews
1.3      Research Result                                          Discussion on Form and Size
                                                         3.4
 1.3.1    Scenarios Form Research
                                                          3.4.1    Physical Features
 1.3.2    Business Opportunity                            3.4.2    Interaction Features
                                                          3.4.3    Information Architecture
                                                          3.4.1    Paper Prototypes



                                                                                                Introduction
Part 2 Discussion and Insights                            3.4.2    User Test
2.1                                                      3.5      Interface Design
         Focus On Scenario 3
 2.1.1                                                    3.5.1    User Interface development
          Persona
 2.1.2                                                    3.5.2    Further Development
          Experience Map
 2.1.3                                                    3.5.3    Other Interfaces
          Needs and Wants Analysis

                                                         Part 4 Reflection




          Content
0                                                                                                                                                          Part 1
Introduction
                      “   In this program, we cooperated with ASTRI to apply technology that would enhance the life quality of dementia elderly.
                                                                                                                                                    ”

About ASTRI:                             About Dementia Elderly:                         About Our Project:
The Hong Kong Applied Science            Dementia is one of the top ten lead-            SMC support dementia elderly maintain social life through




                                                                                                                                                           Research
and Technology Research Institute        ing cause of Death in Hong Kong.                planning activity, managing information and reminding
(ASTRI) was founded by the Gov-          Past studies showed that elderly who            activity.
ernment of Hong Kong SAR in 2000         live with little contacts to others             e.g. With SMC, elderly can manage mahjong event by simply
with a mission of enhancing Hong         have a 60% higher risk of developing            choosing friends, contacting friends, seeing who is com-
Kong’s competitiveness in technolo-      dementia.                                       ing and could be reminded later. Which gives no reason for
gy-based industries through applied                                                      elderly to forget friends she invited, and no chance to create
research.                                Our design aims to create and main-             embarrassing moment.
                                         tain social life for early stage demen-
As a publicly-funded applied re-         tia, and hopefully to prevent them              The three main features of SMC are supporting self-man-
search institution, ASTRI operates       from getting worst dementia.                    agement, connecting to social and maintain recognition in
                                                                                                                                                                            Secondary Research
under the firm conviction that it                                                        terms of “calendar”, “game” and “connect”.                         Interview, Observations and Surveys
exists for maximizing “public good”,                                                                                                                            Observations and Interview at Elderly Center
                                                                                                                                                                        At-home Observation and Interview
and this public good is measured by                                                      The interface design follows the principle of simple, stimu-          Observation and Interview at Resource Center
economic impact and other benefits                                                       lating, respect and recognizable that align with elderly value.                                              Survey
it brings to the industry and the
community at large.
                                                                                                                                                                             Result Of the Research
                                                                                                                                                                                   Scenarios Form Research
                                                                                                                                                                                      Business Opportunity
1.1                                                                  population of Hong Kong is rapidly aging. Hong                                     What is Dementia
                                                                                                                                                                                                                                                  1.1
Secondary                                                      The
                                                                                                                                                                                                                                       Secondary
                                                               Kong has a total population of 6.7 million, and those aged 65 and over constituted       Dementia is a collective name of progressive      degen-
Research                                                                                                                                                                                                                                Research
            To find out:                                       11% in 2002 (Census and Statistical Department, HKSAR, 2002).                            erative brain syndromes which affect :
            --Generally information about dementia                                                                                                      --Memory
            --Information about their lives and difficulties   Dementia increases from 1.2% for people aged 60 – 64                                     --Thinking behavior
                                                               to 32.1% for those aged 85 and above (Department of Health, HKSAR,
            “Papers, Internet, Books”                          2006).                                                                                   --Emotion
                                                                                                                                                        Dementia is a collection of symptoms including memory loss, personality change, and impaired
                                                               Based on the latest figures obtained from the ‘Hong Kong Population Projection’          intellectual functions resulting from disease or trauma to the brain. These changes are not part of
                                                                                                                                                        normal aging and are severe enough to impact daily living, independence, and relationships.
                                                               (2002 –2025) (Census and Statistical Department, HKSAR, 2002), by 2025 those
                                                                                                                                                        With dementia, there will likely be noticeable decline in communication, learning, remember-
                                                               over 65 will constitute 20.3% of the local population. Assuming that the preva-          ing, and problem solving. These changes may occur quickly or very slowly over time.
                                                                                                               over
                                                               lence of dementia remains unchanged at 4%, it can be estimated that                      The progression and outcome of dementia vary, but are largely determined by the type of
                                                               68,000 of those over 65 will suffer from dementia by 2025.                               dementia and which area of the brain is affected. Diagnosis is possible through advanced brain
                                                                                                                                                        imaging, clinical examinations, and diagnostic testing.


                                                                                                                                                        Types of Dementia


“                                                                                                                                                   ”
                                                                                                                                                        There are many other conditions which can also cause dementia, which makes it vital for the
                                                                                                                                                        patient to obtain accurate diagnosing of dementia early on in order to get proper treatment. Fol-

  Dementia is one of the top ten leading cause of Death in HK !                                                                                         lowing are some of the most common types of dementia and their causes:

                                                                                                                                                        --Alzheimer’s Disease
                                                                                                                                                        --Vascular Dementia
                                                                                                                                                        --Mixed Dementia
                                                                                                                                                        --Others
                                                                                                                                                        Others Including Dementia with Lewy Bodies (DLB), Parkinson’s Disease Dementia (PDD),
                                                                                                                                                        Frontotemporal Dementia, Creutzfeldt-Jacob Dementia (CJD), Normal Pressure Hydrocepha-
                                                                                                                                                        lus (NPH), Huntington’s Disease, Wernicke-Korsakoff Syndrome, Mild Cognitive Impairment
                                                                                                                                                        (MCI),
1.1                                                                                                                                       1.1
Secondary                                                                                                                             Secondary
Research    Dementia Elderly Will:                                                                                                     Research
            repeatedly asks the same questions
            becomes lost or disoriented in familiar places
            is unable to follow directions
            is disoriented as to the date or time of day
            does not recognize and is confused about familiar people
            has difficulty with routine tasks such as paying the bills
            neglects personal safety, hygiene, and nutrition




                                                                         After secondary research, we defined our topic which is:

                                                                         Identify design opportunities for incorporating technology
                                                                         to help caregivers and Dementia Elderly
            Symptoms of Early Stage Dementia:
            Memory loss
            Impaired judgment
             Difficulties with abstract thinking
            Faulty reasoning
            Inappropriate behavior
            Loss of communication skills
            Disorientation to time and place
            Gait, motor, and balance problems
            Neglect of personal care and safety
            Hallucinations, paranois, agitation
1.2                                                                                                                                                                                                                                              1.2.1                            1.2
Interview,                                                                                                                                                                                                                             Observations                       Interview,
Observations     To find out:                                                                                                                                                                                                                                          Observations
and Surveys      --Difficulties dementia meet in daily life                                                                                                                                                                          and Interview at                   and Surveys
                 --Difficulties caregivers meet in daily life
                 --Relationship between caregiver and dementia elderly                                                                                                                                                                Elderly Center
                 “Elderly Center, At-home, Resource Center”




Target Group:                                                       Why caregiver is involved?
                                                                                                        appreciate and value informal car-
--Early Stage Dementia Elderly
                                                                    --Research believe that we should
                                                                    egivers as a great asset.

                                                                                                            traditional value of caregiving by ex-
--Informal Caregiver
                                                                    --Hong Kong is a society where the
                                                                    tended families is still predominant.

   --43 % Son/daughter                                              --It seems that caregivers of elderly parents usually   lack training in car-    Findings from Elderly Center:
   --29% Spouse
   --1% Parent                                                      egiving.
   --27% Other relative                                             --Elderly don’t want to be sent to nursey home they                              --request formore help, not enough help and facilities, feels families doesn’t have the knowledge and information to deal with
                                                                    want to stay at a place where they are more comfortable.                         Dementia elderly.
                                                                    --Relationships between caregiver and dementia elderly is not always good.
                                                                                                                                                                                  arranged by others.
                                                                                                                                                     --Life of dementia elderly is always

                                                                                                                                                     --Dementia there is hard to connect to friends or family.

                                                                                                                                                     --Dementia sometimes have conflict with caregivers there.
1.2                    1.2.2                                                                                                                                                  1.2.2                    1.2
Interview,             Observation                                                                                                                                                                Interview,
                                                                                                                                                                     Observation
Observations           and Interview                                                                                                                                                           Observations
and Surveys                                                                                                                                                         and Interview               and Surveys
                       At-home
                                                                                                                                                                         At-home



                                                                                                    Daily Activity

                                                                                                                Elderly	
    Son	
         Maid	
                                                                                                    3:00am-     Wake up	
    Sleep	
       Sleep	
                                                                                                    4:00am	
                                                                                                    4:00am-     Listen to    Sleep	
       Sleep	
                                                                                                    7:00am	
    opera	
                                                                                                                                                            Findings:
                                                                                                    7:00am-     Take         Ask for       Housework and
                                                                                                                medicine     elderly and   with elderly	
                                                                                                                                                            3:00-7:00am
Findings At-Home:                                                                                   10:00am	
   and walk	
   work	
                         Elderly is not with son and Maid
                                                                                                                                                            10:00am-5:30pm
                      Latest information on clinical treatments and training workshops related to
                                                                                                    10:00a-     Lunch and    Work and      Lunch and
--Son wants to know                                                                                             TV	
         check for     housework with   Elderly is not with son
dementia care.                                                                                      12:00am	
                elderly	
     elderly	

                                      eager to prove herself.
                                                                                                    12:00p-     Mahjong and Work and       Housework and
--Observed elderly was ignored by family members and                                                            walk	
      check all      with elderly	
                                                                                                    5:30pm                  the
--Elderly enjoys ipad multimedia games, but game is a bit too fast for her.                         	
                      information 	
--Conflict may happen between caregiver and dementia elderly because of memory.                     5:30pm-     Dinner	
     Dinner	
      Dinner	
                                                                                                    7:00pm	
                 	
            	
--They are happy to   play with friends.                                                            8:00pm	
    sleep	
      TV	
          Housework
1.2            1.2.3                               1.2.3           1.2
Interview,                                Observation         Interview,
Observations   Observation                                 Observations
and Surveys    and Interview             and Interview      and Surveys
               at Resource Center   at Resource Center
1.2                    1.2.3                                                                                                                                                                                                                                                          1.2.4                  1.2
Interview,                                                                                                                                                                                                                                                                          Survey              Interview,
Observations           Observation                                                                                                                                                                                                                                                                   Observations
and Surveys            and Interview                                                                                                                                                                                                                                                                  and Surveys
                       at Resource Center



                     “When we did research in the center, we found that there are some specially       “There are lots of products designed to help dementia elderly. They have some
                     designed games for dementia elderly to recover from the difficulty. They seem     special features which may fit target user. For example, they use pictures of
                     like to play such kind of games. But now the games are mainly can be found in     friends or family members on the buttons of their phones so that they can avoid
                     the center for people coming here for treatment. If we could bring such kind of   the possibility of forgetting the number and connect to their friends or family   Findings from Survey:
                     games to dementia elderly, it would turn out to be great help for them.”          members more easily.
                                                                                                       When design for dementia elderly, we could get some ideas or concern from
                                                                                                       this kind of products and improve the quality of our design.”                                        female, Age: 35-64, Education: secondary education
                                                                                                                                                                                         --Most caregivers are

                                                                                                                                                                                         --Most knew about Dementia but they were not informed about dementia services

                                                                                                                                                                                         --Information pamphlets distributed by hospital and community organizations were the most popular channel for the
Findings at Resource Center:                                                                                                                                                             respondents to learn more about dementia

      have problems taking care of elderly after training.
--Still                                                                                                                                                                                                                                almost 90% owns a computer at home. Most
                                                                                                                                                                                         --Information from the internet is not popular, but

--Caregivers hard to understand what dementia feels like                                                                                                                                 respondents used the Internet to search for information and send elec-
--Pressure of caregiver caused health problems and conflict with dementia elderly.                                                                                                       tronic mail.
--High training fee at Resource Centers ($1600+ per hour).                                                                                                                               --Information on management strategies of problematic behaviors

                                                                                                                                                                                         --Information about how to manage stressors, emotional issues
--Some interesting activity could help to recovery from dementia.
--There are some products existing in the market.
1.3                             1.3.1                                           Scenario 1
                                                                                --Conversation with nurse at Jockey Club Center for Positive Ageing, Sept 27,2011
                                                                                                                                                                                                                                                    Barriers:
                                                                                                                                                                                                                                                    Physical and Psychological barrier
                                                                                                                                                                                                                                                                                                                                   1.3.2                                        1.3
Research                                                                                                                                                                                                                                                                                                                                                                 Research
                                Scenarios
                                                                                                                                                                                                                                                    lack of education about dementia and ways of dealing with
                                                                                                                                                                                                                                                                                                                               Business
Result                                                                          Scenario 2
                                                                                                                                                                                                                                                    situations.
                                                                                                                                                                                                                                                                                                                                                                           Result
                                from                                            --Conversation with caregiver at Suen Fu Elderly Center , Oct 3,2011
                                                                                                                                                                                                                                                    Information about how to manage stressors, emotional issues
                                                                                                                                                                                                                                                    limited abilities to deliver adequate care                              Opportunity
                                                                                                                                                                                                                                                    Economic barrier

                                Research                                        Scenario 3                                                                                                                                                          financial constraints / Money
                                                                                                                                                                                                                                                    Technical barrier
                                                                                --Conversation with Mr. Wong during our at-house interview. Sept 27,2011                                                                                            Caregivers do not always know how to deal with them
                                                                                                                                                                                                                                                    family caregivers may not be adept at exploring information
                                                                                                                                                                                                                                                    without help on the internet




                                                                                                                                                                                        Market needs:
                                                                                                                                                                                        Increase in Dementia sufferers-It is projected that the numbers of demented persons will sig-     technology actually connect users of most age group to technology.
                                                                                                                                                                                        nificantly increase to 0.33 million by the year of 2050. Among those who are aged 75 or above,    Research suggested that better psychological preparation and communication for Dementia
                                                                                                                                                                                        about 22% are suffering from cognitive difficulties.                                              sufferers and their caregiver have tremendous effects in maintaining health, both physically
                                                                                                                                                                                        Services for Dementia focus more in recreation centers and community centers only                 and mentally.
                                                                                                                                                                                        Aged population in near future are more accustom to digital device, and the advancement of
Scenario 1                                                  Scenario 2                                                  Scenario 3

Bath Problem                                                Conflict                                                    Embarrassment                                                   Opportunities:
in Nurse Center                                             on Medicine                                                 on Mahjong                                                      --Need help to recruit helpers                                                                    --Easily Accessible to health services information, trainings etc
                                                            in Family                                                   between Friends
                                                                                                                                                                                        What if… we can provide a platform database to help them recruit the right helpers that fits      What if… Technological could help provide health services in a way that easily connect. . Car-
Elderly comes out from bathroom but caregivers have                                                                                                                                     their needs                                                                                       egiver can get information and support easily and immediately.

          whether elderly had
difficulty to know                                                                 she al-
                                                            Son always quarrels with mother because                                                                                     --Need for a shopping guide for products required in care                                         --Reduce societal costs
                                                                                                                        Elderly like to play Mahjong with her friends, but she always   What if … there is an online shopping guide with the latest products and easy to browse for the   What if … Technology could reduce the cost for fees (single assessment to training can me
bathed or not. Elderly cannot tell them what                ways refuses to take medicine.                              get embarrassed when she called extra people.                   specific needs for each elderly                                                                   $1200-$3600).
happened in the bathroom for they forgot easily. Caregiv-   She said she has already taken it but her son knows she     Friends felt unhappy when they can’t join to play Mahjong and   --Need help to recruit helpers                                                                    --The suffering that people experience because of a delayed diagno-
                                                            didn’t. All this is because
ers are so concerned but they   don’t know how              mother forgot she didn’t take it and believes she had the   elderlyfelt so sorry for mistakenly                    called
                                                                                                                                                                                        What if… we can provide a platform database to help them recruit the right helpers that fits
                                                                                                                                                                                        their needs
                                                                                                                                                                                                                                                                                          sis of dementia.
                                                                                                                                                                                                                                                                                          What if… Immediate information and test to find out whether the older has Dementia.
to help them because they don’t know what’s the             medicine. So the son can’t persuade her. This makes the     them. So every time she had to ask maid to write down how
                                                                                                                        many people she has called.                                     --Need for a shopping guide for products required in care
problem with the elderly.                                   son   feel helpless.                                                                                                        What if … there is an online shopping guide with the latest products and easy to browse for the
                                                                                                                                                                                        specific needs for each elderly
Part 2                                 “We choose to focus on scenario 3”
                                                                                                       Why?                                                           2.1
                                                                                                                                                                  Focus on
                                                                                                       We discussed what elderly need and what caregiv-          Scenario 3
                                                                                                       er. Dementia elderly need many support, like basic
                                                                                                       human needs, memory help and need to have
                                                                                                       a social life.
                                                                                                       We discussed what we, as interaction designer, can
                                                                                                       do and what ASTRI can provide (technology and
                                                                                                       digital device) .We want to focus on the relation-
                                                                                                       ship between dementia elderly and caregiver and


 Discussion                                                                                            her social life wellbeing.

                                                                                                       Scenario 3 is the richest one! it is about social life,


and Insights
                                                                                                       about dementia elderly and caregiver, it about
                                                                                                       maintain dementia elderly besic wellbeing.



                                      Advantage to maintain social connection in Dementia elderly:
             Focus On Scenario 3
                           Persona
                                      Isolated elderly people living alone, who have few friends and little social contact with others, have a   60 per cent higher
                    Experience Map
           Needs and Wants Analysis
                                      risk of developing Dementia says a study published in The Lancet.
                                      Connectivity - Create and maintain social life after retirement. Keep them connected	
                                      Extendibility/Collaborative - Keep using the brain and prevent from getting worst Dementia	
                                      Expandability - Maintain social value of the Aged throguh sharing of interest / experience with peer group
2.1                2.1.1                                                                       Mrs. Wang
                                                                                               Age:76
                                                                                                                                                                                                                                                                                                                          2.1.2                                     2.1
Focus on                                                                                                                                                                                                                                                                                                                                                   Focus on
                   Persona                                                                                                                                                                                                                                                                                         Experience
Scenario 3                                                                                                                                                                                                                                                                                                                                                Scenario 3
                                                                                               Early Stage Dementia
                                                                                               Living situation: Live with her husband                                                                                                                                                                                   Map
                                                                                               Habits: Mahjong, listening to opera, doing exercise

                                                                                               About:
                                                                                               Mrs Wang doesn’t like her life being arranged. She want to prove she is
                                                                                               still well being. But sometimes, she suffered memory problems caused by
                                                                                               dementia which makes her feel frustrated.
                                                               “ I want to prove myself.       Besides, she always want to keep connected with friends.
                                                               I want to play with friends.”


                                                                                                                                                                            When:       Mrs Wong calling and go find friends and neighbors at 11:00 am-11:45am
                                                                                                                                                                                        to play Mahjong. Playing Mahjong 3:00-5:00 pm
What is Persona?   “In marketing and user-centered
                                                                                                                                                                            Where:      Mr & Mrs Wong’s Home
                   design, personas are fictional characters
Why use Persona?   created to represent the different user                                     Mr. Wang
                   types within a targeted demographic,                                        Age:80                                                                                   Mrs. Wang call her friends to play mahjong at her home, she may call extra
                   attitude and/or behavior set that might
                   use a site, brand or product in a similar
                                                                                                                                                                            What:       friends due to cognitive problems caused by dementia. When her friends
                   way.                                                                                                                                                                 come they will found there is one extra person in the room. One of them
                                                                                               Early Stage Dementia                                                                     has to go back.
                   Personas are useful in considering the
                   goals, desires, and limitations of brand                                    Living situation: Live with wife
                   buyers and users in order to help to                                        Habits: listening to opera, doing exercise
                   guide decisions about a service, product                                    Education background: Collage.
                   or interaction space such as features,
                   interactions, and visual design of a                                        About:                                                                       Analysis:
                   website. Personas are also used as part                                     Mr. Wang take care of her wife who suffers early                             When this kind of situation may make her friends feel embarrassed at that time. At last, her      -----Connectivity - Create and maintain social life after retirement. Keep them connected	
                   of a user-centered design process for                                       stage of dementia. It causes conflicts and change between he and his wife.   husband has to apologize to one friend let him/her go back and feel unhappy.                      -----Extendibility / Collaborative - Keep using the brain and prevent from getting worst De-
                   designing software and are also consid-
                   ered a part of interaction design (IxD),    “ My wife suffers dementia      He knows he has to tolerant and help her. But it sometimes really makes      Once this situation happy, there maybe several impacts:                                           mentia	
                                                                                               him feel angry and helpless.                                                 1.She may feel less confident about herself.                                                      -----Expandability - Maintain social value of the Aged through sharing of interest / experience
                   have been used in industrial design
                   and more recently for online marketing
                                                               which causes changes in         To avoid the conflicts, he try to arrange all the things and do things for   2. Her friends will feel unhappy which may result in that less people will come for mahjong       with peer group
                   purposes.”                                  our life.”                      his wife.                                                                    next time. And her relationship with friends will be loose. However, according to our research,   3.Her husband will feel unhappy, too. Because this situation let him feel embarrassed. From
                                               --From Wiki                                                                                                                  socail relationship with friends is very important for dementia elderly,                          then on, he may help Mrs. Wang arrange her activity or life, which increase the workload of
                                                                                                                                                                            -----Isolated elderly people living alone, who have few friends and little social contact with    Mr. Wang.
                                                                                                                                                                            others, have a 60 per cent higher risk of developing Dementia says a study published in The       4.When losing the chance to manage her own life, decreasing of self value and social purpose
                                                                                                                                                                            Lancet.                                                                                           of the elderly happens. She lost her personal value to some extent.
2.1
Focus on
                      2.1.3
                                                                                                                                                                  Part 3
Scenario 3            Needs and
                      Wants
                      Analysis


Missing Links:
Increase work and time for caregiver
Decrease self confidence and value of the elderly
                                                                     Decrease socialpurpose
                                                                     Decrease quality of life in elderly                                            Concept
                                                                                                                                                Development
Decrease social connection                                           Disappointment from friends


Needs and Wants for Mrs. Wong:                                       Needs and Wants for Mr. Wong:
Want to socialize and connect with her friends                       To take care of his wife
Love - Feel inclusive in community                                   Maintain her living standard
                                                                                                                                              Desired Experience Map              Interaction Features
Attachment – something she has played/learn for long time            Live with her in home, don’t want to send her away to nursery home                                      Information Architecture
                                                                                                                                                    Interaction Model
Comfortable with her neighbors and hang out group                    Need more help. But no money to hire helper                                Selection of Platform                Paper Prototypes
                                                                                                                                                                                             User Test
Identity - Recognized in her group                                   Know more about her disease                                                        Considerations
                                                                                                                                                                                   Interface Design
                                                                                                                                                               Trends
Enjoy managing Mahjong activities –feel special                                                                                                            Interviews      User Interface development
                                                                                                                                                                                 Further Development
Occupation – to have something to do, help others, has meaning and                                                                        Discussion on Form and Size
                                                                                                                                                                                      Other Interfaces
purpose.                                                                                                                                               Physical Features
3.1                                                                                                                                                                3.2
Desired                                                                                                                                                       Interaction
Experience                                                                                                                                                         Model
Map


                                                                                                                                                    Friends
                                                                                                                  Invite &Call

                                                                                               Manage Activity                Reply

                                                                                                Plan Activity
                                                                                                                          Check & Join
                                                                                                 visual & voice
      Needs analysis:   Objectives:                                                                                       Update & Reply          Community

                        01: Planning                       Family   Helper                           Reply

                        02:Enhance daily life activities                                       Remind Activity
                                                                                                                  Check
                                                                                                                           Update

                        03: Managing information                             Change Settings
                        04: Reminder                                                                                                       Doctor




                        05: Communication & Connect                                                                                         Son
3.3                       3.3.1                                                        Sensory – Perceptual
                                                                                                                                                                                                                                      3.4.1&2                        3.4
Selection of                                                                           Motor abilities                                                                                                                                                          Discussion
                          Consideration                                                Response Speed
                                                                                                                                                                     Digital Photo Frame
                                                                                                                                                                     Friendly to elderly                                             Physical
Platform                                                                               Cognitive Processes                                                                                                                                                        on Form
                          Trends
                                                                                                                                                                     Screensaver as a photo
                                                                                                                                                                     album to help dementia                                          Features                     and Size
                                                                                       In their advertisement of the

                          Interview                                                    game xbox Kinect and Wii by,
                                                                                                                                                                     patient memory
                                                                                                                                                                                                                                 &Interaction
                                                                                       elder game players are their
                                                                                       target customers.                                                                                                                             Features
                                                                                                                                                                     Physical Features:
                                                                                                                                                                     1. Matte surface and display
                                                                                                                                                                     2. Anti-slip design
                                                                                                                                                                     3. Use warm color
                                                                                                                                                                     4. Special shortcuts


                                                                                                                                                                                                    There are some tools like different kinds of reminders,
                                                                                                                                                                                                    alarms, specially designed phones and so on. Most of
                                                                                                                                                                                                    them are focused more on ‘things’. These tools, to some
                                                                                                                                                                                                    extent, do solve some single problems like bad memory.
                                                                                                                                                                                                    But arranging activity is a series of action and getting
                                                                                                                                                                                                    help from different kinds of tools doesn’t necessarily
                                                                                                                                                                                                    mean dementia patients can perform well in manage
                                                                                                                                                                                                    everyday activity. In fact, according to our research,
 The new cohort of seniors is more adapted           Test with direct manipulation devices                    Elderly expressed their anxiety towards computer                                      little successful products can be found that could really
 to technologies and digital devices. In recent      Elderly expressed their anxiety towards computer         and electronic devices, but when they are exposed to                                  solve the problem we defined.
 research by Pavel Alpeyev and Yoshinori             and electronic devices. And this is a common per-        iPhone/iPad , they can use them with little problem.
 Eki, it shows that “the iPad Leads Apple to the     ception for most of us too.                              They need the tangible feeling with texture and
 Elderly”. Seniors love the ease of use the tablet                                                            sound (eg. In mahjong) resembling normal usage of
 offers, and they have the money for it.             Objective of the test:                                   objects/devices.
                                                     To get a brief understanding about their reception of
                                                     direct manipulation device
3.4                            3.4.1&2                                                                                                                                                                                                                                                                            3.4.1&2        3.4
Discussion                                                                                                                                                                                                                                                                                                                  Discussion
                              Physical                                                                                                                                                                                                                                                                           Physical
on Form                                                                                                                                                                                                                                                                                                                       on Form
and Size                      Features                                                            Providing information                                                                                                                                                                                          Features     and Size
                                                                                                                                                                                                                                                                                                             &Interaction
                                                                                                  Needed for decision making

                              &Interaction
                              Features                                                                                                                                                                                                          Special designed games for stimu-                                Features
                                                                                                                                                                                                                                                lating mamory




                                                                                                                                                   Remind when necessary
                                                                 Daily life plan
                                                                                                                                                                           Photos recall their memory


                              Support elderly managing their own life with
                                                                                                                                                                           Maintain & recover from dementia
                              --self confident
                                                                                                                                                                           --cognitive
                              --self identity
                                                                                                                                                                           --decrease anxiety
                              --personal value

Dementia elderly sometimes suffer from bad relationship with car-        pital. Our device will help the doctor get the information needed to                              It is important for elderly to maintain and recovery from       When dementia elderly don’t use the device, the device will
egivers, family members, friends, etc. We hope our device will help      take care of dementia elderly. And they can also do some suggestion                               dementia. Though it’s hard for them to fully recovery from      work like a digital frame. The will be photos on the screen and
them connect with other people well and keep a better relationship.      to patients.                                                                                      dementia, there are still some tools could provide some help.   change every 1minutes or son. The photo will remind some
Independent life but better relationship with caregiver. When            3. Elderly could join activities hold by others friends easily with the                           The game could stimulate their brain and keep the memory in a   memory of the dementia elderly and help them.
dementia elderly has to fully rely on caregiver, they are not equal in   help of our device. They can just check the device, search and join in      Integrated function   better status.                                                  2. Some specially designed games were designed for them. The
some way. Caregiver may ignore the opinion of dementia elderly and       if he/she like.                                                             according to task     In our device, we provide some kind of memory stimulating in    device will help them when they are palying and having fun.
dementia elderly feels unhappy. For dementia elderly, they behave           We also designed a new way to categorize contact list. They may                                two ways.
strange because they are upset with themselves. Our device will help     forget who they usually play with or the information about their
dementia elderly live a more independent life. They could find them-     partners. So we also provide information about their friends to help
selves and don’t have to fully rely on caregivers.                       them before choosing who he/she want to contact or play with.
2. It is hard for doctor to get information needed about dementia           We hope to help dementia elderly getting a better relationship with
elderly. They may forget what they have done when they get to hos-       their friends.
3.4          3.4.1&2                                                                                                                                                                              3.4.3                            3.4
Discussion                                                                                                                                                                                                              Discussion
             Physical                                                                                                                                                                     Information
on Form                                                                                          Independent life but better                                                                                              on Form
and Size     Features
                                                                                                 relationship with caregiver
                                                                                                 Enhance social relationship
                                                                                                                                                                                          Architecture                    and Size
             &Interaction
             Features
                                             Doctor help to check and
                                             give suggest




             Connect with the outside world and people who she need help from
                                                                                                                                                                                                 A website wireframe, also known as a
             --caregiver                                                                                                                                                                         page schematic or screen blueprint, is
             --doctor                                                                                                                                                                            a visual guide that represents the skeletal
                                                                                                                                                                                                 framework of a website.The wireframe
             --friends                                                                                                                                                                           depicts the page layout or arrangement of
                                                                                                                                                                                                 the website’s content, including interface
                                                                                                                                                                                                 elements and navigational systems, and
                                                                                                                                                                                                 how they work together.

             We hope to help dementia elderly live a high quality of life with self confident,      arranging activities. For example, when the dementia patients enter the arrang-              Before we made prototype we discussed
             self identity and personal value.                                                      ing activity interface, they may just forget information like the goal of entering           and designed the task flow. We decided
             According to how people arrange and perform activity, we defined 4 main                the interface, the time and so on. So in our design, we try to provide enough                the steps and the functions.
             features to support:                                                                   information to remind.
             Daily life plan. The device will help dementia elderly plan their activity easily      When its time to do something, the device will remind the user in a mind way.
             and avoid the possibility of making mistake.                                           We integrated activity needed for the task. When inviting friends, the calling
             People with dementia have worse memory, they may forget things they do long            function is integrated in the arranging process. Users don’t have to get out of the
             before or even things they done just a moment ago. So in order to help them,           procedure, make a call and go back.
             we should give them enough information needed to do a better decision when
3.4               3.4.3                                                                                                                           3.4.4&5         3.4
Discussion                                                                                                                                                   Discussion
                  Information                                                    What is Information Architecture?                                  Paper
on Form                                                                                                                                                        on Form
and Size          Architecture
                                                                                 Information architecture (IA) is the art of expressing a
                                                                                 model or concept of information used in activities that
                                                                                                                                                Prototype      and Size
                                                                                                                                               & User Test
                                                                                 require explicit details of complex systems.

                                                                                 Among these activities are library systems, Content Man-
                                                                                 agement Systems, web development, user interactions,
                                                                                 database development, programming, technical writing,
                                                                                 enterprise architecture, and critical system software
                                                                                 design.
                                                                                                                                 --From Wiki




   Check Delete Edit Alert               DanceT Opera Mahjong       aichi More

                          ScheduleM         eetups       Join                    After the procedure of wireframe, we defined
                                                                                 the information architecture. We kept the
               Puzzle                                             Opera
                                          Calendar                               core features of our design and make it simple
                                                                                 and straightforward. Less cognitive problems
                                                                                 would happen because of the simple architec-
                                                                  Mahjong        ture. The final interface design will follow the
                                                                                 architecture.

               Speed         Game              Connect            Taichi

              Flexible                                            Shopping
                                  More     Setting   Sync
             Attention                                            New
                              Record Help Basic Motion

                          VoiceB right ReminderR epeat Sensitivity Touch
3.4          3.4.4&5          3.4.4&5         3.4
Discussion                               Discussion
             Paper              Paper
on Form                                    on Form
and Size     Prototype      Prototype      and Size
             & User Test   & User Test
3.4          3.4.4&5                                                                                                                                                                                                                                                                                3.4.4&5                           3.4
Discussion                                                                                                                                                                                                                                                                                                                       Discussion
             Paper                                                                                                                                                                                                                                                                                    Paper
on Form                                                                                                                                                                                                                                                                                                                            on Form
and Size     Prototype                                                                                                                                                                                                                                                                            Prototype                        and Size
             & User Test                                                                                                                                                                                                                                                                         & User Test




                                                                                                                                                       Usability testing is a technique used in user-centered interaction design to          From our secondary research, game can help elderlies maintain and recovery
                           After one round user test, we summarized 4 main characters we should think about when doing interface design. And we then   evaluate a product by testing it on users. This can be seen as an irreplaceable us-   the situation, so game is important for them.
                           designed the first version interface based on it:                                                                           ability practice, since it gives direct input on how real users use the system.       We designed game into 5 parts: memory, problem solving, attention, speed and
                           Simple                                                                                                                      Due to time limitation, only one round usability test was done during the
                                                                                                                                                                                                                                             flexibility. These games should specially for elderlies, for instants, the memory
                                                                                                                                                                                                                                             part, we can use the elderlies’ photos, the device can ask “who is this person”,
                           Stimulating                                                                                                                 developing process. In this test, we mainly focused on what kind of gesture
                                                                                                                                                       dementia elderly would prefer to use, how to categorize information and task
                                                                                                                                                                                                                                             elderly can choose the answer to this question. These games can stimulate their
                                                                                                                                                                                                                                             memories after they played games.
                           Respect                                                                                                                     flow redefine.

                           Recognizable
3.5         3.5.1                                                                           Further Development on
                                                                                                                                                                                    3.5.2      3.5
Interface                                                                                                                                                                                   Interface
            User                                                                            Calendar Interface Design                                                            Further
Design                                                                                                                                                                                        Design
            Interface                                                                                                                                                       Development
            Development
                          “ Nope.”
                          This is the version One, but there are some problems:
                          Colors can help elderlies to distinguish different parts, for
                          this version, too many colors here and not clear for the elder-
                          lies.




                                                                                            This is the version Two, this is the Calendar Interface Design, elderlies
                                                                                            can distinguish activities from different colors and words, also we put the
                                                                                            calendar near the activity, elderlies can see and manage their activities for
                                                                                            other days.
                                                                                            From the user test we found that elderlies were hard to drag the buttons,
                                                                                            so we designed more buttons to click.
                                                                                            Also we designed for more details, such as the Mahjong game, we put
                                                                                            how many times of win and lose into it.
3.5         3.5.2
                          Further Development on      Further Development on
                                                                                          3.5.2      3.5
Interface                                                                                         Interface
            Further       Calendar Interface Design   Calendar Interface Design        Further
Design                                                                                              Design
            Development                                                           Development
3.5         3.5.2         Further Development on      Further Development on
                                                                                                                                                     3.5.2      3.5
Interface                                             Contact Interface Design                                                                               Interface
            Further       Calendar Interface Design                                                                                               Further
Design                                                                                                                                                         Design
            Development                                                                                                                      Development




                                                      Different contact groups have their different colors, elderlies can distinguish them
                                                      more easily.
3.5         3.5.2         Further Development on   Further Development on              3.5.2      3.5
Interface                 Games Interface Design   Settings Interface Design        Further    Interface
Design      Further                                                                              Design
            Development                                                        Development
3.5         3.5.2             3.5.3                              3.5
Interface                                                Interface
            Further          Other
Design                                                     Design
            Development   Interface
                            Design




                            It can help the elderlies contact
                            with the doctors more easily,
                            doctor can check their daily lives
                            from the PC or Mobil phone.

                            For most original settings are
                            set on the PC by the caregivers,
                            caregivers help elderlies to put
                            the Calendar, Contact, Game
                            into the device.
Workshop1 astri
Workshop1 astri
Workshop1 astri

Contenu connexe

En vedette

HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]
HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]
HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]HubSpot
 
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]HubSpot
 
3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]
3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]
3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]HubSpot
 
HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]
HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]
HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]HubSpot
 
ISCRAM 2016 volunteering workshop: introduction
ISCRAM 2016 volunteering workshop: introductionISCRAM 2016 volunteering workshop: introduction
ISCRAM 2016 volunteering workshop: introductionDenis Havlik
 
Content Out is the UX Strategy
Content Out is the UX StrategyContent Out is the UX Strategy
Content Out is the UX StrategyMike Donahue
 
Mark Rolston@DMI: Embrace the Coarse Process
Mark Rolston@DMI: Embrace the Coarse ProcessMark Rolston@DMI: Embrace the Coarse Process
Mark Rolston@DMI: Embrace the Coarse Processfrog
 
EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]
EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]
EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]HubSpot
 
Service Design tools and techniques
Service Design tools and techniquesService Design tools and techniques
Service Design tools and techniquesKathryn Woolf
 
SXSW 2012: We made this, and it's not an ad
SXSW 2012: We made this, and it's not an adSXSW 2012: We made this, and it's not an ad
SXSW 2012: We made this, and it's not an adDuncan/Channon
 
Service Design Tools Presentation cordula
Service Design Tools Presentation cordulaService Design Tools Presentation cordula
Service Design Tools Presentation cordulaNoel Hatch
 
Service Design and Public Procurement Innovation
Service Design and Public Procurement InnovationService Design and Public Procurement Innovation
Service Design and Public Procurement InnovationVeronica Bluguermann
 
Naked Insights
Naked InsightsNaked Insights
Naked Insightsfrog
 
Realtime Advertising Solution Map
Realtime Advertising Solution MapRealtime Advertising Solution Map
Realtime Advertising Solution MapSpree7 GmbH
 
How HubSpot Scaled Sales Using Science and Social Selling
How HubSpot Scaled Sales Using Science and Social SellingHow HubSpot Scaled Sales Using Science and Social Selling
How HubSpot Scaled Sales Using Science and Social SellingHubSpot
 
How to become a product manager
How to become a product managerHow to become a product manager
How to become a product managerIsaac Souweine
 
What is UX Design?
What is UX Design?What is UX Design?
What is UX Design?Baris Erkol
 
Framing, Constraints And Play: The Role of Personality in Creativity
Framing, Constraints And Play: The Role of Personality in CreativityFraming, Constraints And Play: The Role of Personality in Creativity
Framing, Constraints And Play: The Role of Personality in Creativityfrog
 

En vedette (20)

Organic
OrganicOrganic
Organic
 
HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]
HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]
HOW TO MASTER YOUR MARKETING AUTOMATION WITH WORKFLOWS [INBOUND 2014]
 
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
 
3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]
3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]
3 STEPS FOR EXECUTING A FIRST CLASS SOCIAL MEDIA STRATEGY [INBOUND 2014]
 
HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]
HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]
HOW TO USE THE HUBSPOT COS BLOG TO CREATE QUALITY CONTENT [INBOUND 2014]
 
ISCRAM 2016 volunteering workshop: introduction
ISCRAM 2016 volunteering workshop: introductionISCRAM 2016 volunteering workshop: introduction
ISCRAM 2016 volunteering workshop: introduction
 
Content Out is the UX Strategy
Content Out is the UX StrategyContent Out is the UX Strategy
Content Out is the UX Strategy
 
Mark Rolston@DMI: Embrace the Coarse Process
Mark Rolston@DMI: Embrace the Coarse ProcessMark Rolston@DMI: Embrace the Coarse Process
Mark Rolston@DMI: Embrace the Coarse Process
 
EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]
EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]
EVERYTHING YOU NEED TO KNOW FOR YOUR NEXT WEBSITE REDESIGN [INBOUND 2014]
 
Service Design tools and techniques
Service Design tools and techniquesService Design tools and techniques
Service Design tools and techniques
 
SXSW 2012: We made this, and it's not an ad
SXSW 2012: We made this, and it's not an adSXSW 2012: We made this, and it's not an ad
SXSW 2012: We made this, and it's not an ad
 
Service Design Tools Presentation cordula
Service Design Tools Presentation cordulaService Design Tools Presentation cordula
Service Design Tools Presentation cordula
 
Service Design and Public Procurement Innovation
Service Design and Public Procurement InnovationService Design and Public Procurement Innovation
Service Design and Public Procurement Innovation
 
Service Design the Process
Service Design the ProcessService Design the Process
Service Design the Process
 
Naked Insights
Naked InsightsNaked Insights
Naked Insights
 
Realtime Advertising Solution Map
Realtime Advertising Solution MapRealtime Advertising Solution Map
Realtime Advertising Solution Map
 
How HubSpot Scaled Sales Using Science and Social Selling
How HubSpot Scaled Sales Using Science and Social SellingHow HubSpot Scaled Sales Using Science and Social Selling
How HubSpot Scaled Sales Using Science and Social Selling
 
How to become a product manager
How to become a product managerHow to become a product manager
How to become a product manager
 
What is UX Design?
What is UX Design?What is UX Design?
What is UX Design?
 
Framing, Constraints And Play: The Role of Personality in Creativity
Framing, Constraints And Play: The Role of Personality in CreativityFraming, Constraints And Play: The Role of Personality in Creativity
Framing, Constraints And Play: The Role of Personality in Creativity
 

Similaire à Workshop1 astri

10 interview med_designere
10 interview med_designere10 interview med_designere
10 interview med_designereNika Stuard
 
The role of online social networks in inter-firm collaborative innovation and...
The role of online social networks in inter-firm collaborative innovation and...The role of online social networks in inter-firm collaborative innovation and...
The role of online social networks in inter-firm collaborative innovation and...Dr. Rob Duncan
 
UNI-Joint Story Telling
UNI-Joint Story TellingUNI-Joint Story Telling
UNI-Joint Story Tellingstoryofxu
 
UCREW User Centered Design
UCREW User Centered DesignUCREW User Centered Design
UCREW User Centered Designugivedotorg
 
Bringing Research to Life through Collaborative, Engaging and Inspiring Works...
Bringing Research to Life through Collaborative, Engaging and Inspiring Works...Bringing Research to Life through Collaborative, Engaging and Inspiring Works...
Bringing Research to Life through Collaborative, Engaging and Inspiring Works...Vital Findings
 
NHRDC - KineticGlue Overview
NHRDC - KineticGlue OverviewNHRDC - KineticGlue Overview
NHRDC - KineticGlue OverviewShankar Bharathan
 
Co-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.de
Co-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.deCo-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.de
Co-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.deNicolas Loose
 
Ph d defense heidi tscherning
Ph d defense heidi tscherningPh d defense heidi tscherning
Ph d defense heidi tscherningHeidi Tscherning
 
Stanford's First Behavior Design Major
Stanford's First Behavior Design MajorStanford's First Behavior Design Major
Stanford's First Behavior Design MajorDavid Ngo
 
Zeininger 2011 striving_for_computer_literacy_in_mozambique
Zeininger 2011 striving_for_computer_literacy_in_mozambiqueZeininger 2011 striving_for_computer_literacy_in_mozambique
Zeininger 2011 striving_for_computer_literacy_in_mozambiqueChristian Zeininger
 
project report of social networking web sites
project report of social networking web sitesproject report of social networking web sites
project report of social networking web sitesGyanendra Pratap Singh
 
Ph d defense all slides no effects_heidi tscherning
Ph d defense all slides no effects_heidi tscherningPh d defense all slides no effects_heidi tscherning
Ph d defense all slides no effects_heidi tscherningHeidi Tscherning
 
Online Social Learning Practices - Benetec Slides
Online Social Learning Practices - Benetec SlidesOnline Social Learning Practices - Benetec Slides
Online Social Learning Practices - Benetec SlidesNancy Wright White
 
User as a resource in organizations
User as a resource in organizationsUser as a resource in organizations
User as a resource in organizationsMariana Salgado
 

Similaire à Workshop1 astri (20)

10 interview med_designere
10 interview med_designere10 interview med_designere
10 interview med_designere
 
The role of online social networks in inter-firm collaborative innovation and...
The role of online social networks in inter-firm collaborative innovation and...The role of online social networks in inter-firm collaborative innovation and...
The role of online social networks in inter-firm collaborative innovation and...
 
UNI-Joint Story Telling
UNI-Joint Story TellingUNI-Joint Story Telling
UNI-Joint Story Telling
 
Appreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the PhilipinnesAppreciative Inquiry and Practice is alive in the Philipinnes
Appreciative Inquiry and Practice is alive in the Philipinnes
 
UCREW User Centered Design
UCREW User Centered DesignUCREW User Centered Design
UCREW User Centered Design
 
Bringing Research to Life through Collaborative, Engaging and Inspiring Works...
Bringing Research to Life through Collaborative, Engaging and Inspiring Works...Bringing Research to Life through Collaborative, Engaging and Inspiring Works...
Bringing Research to Life through Collaborative, Engaging and Inspiring Works...
 
NHRDC - KineticGlue Overview
NHRDC - KineticGlue OverviewNHRDC - KineticGlue Overview
NHRDC - KineticGlue Overview
 
ID Community of Practice
ID Community of PracticeID Community of Practice
ID Community of Practice
 
Jagriti Kumar
Jagriti KumarJagriti Kumar
Jagriti Kumar
 
Co-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.de
Co-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.deCo-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.de
Co-Creation with Lead Users on the Digital Research Platform www.dieNEONauten.de
 
Handbook v1.2 (doc)
Handbook v1.2 (doc)Handbook v1.2 (doc)
Handbook v1.2 (doc)
 
Ph d defense heidi tscherning
Ph d defense heidi tscherningPh d defense heidi tscherning
Ph d defense heidi tscherning
 
Stanford's First Behavior Design Major
Stanford's First Behavior Design MajorStanford's First Behavior Design Major
Stanford's First Behavior Design Major
 
Zeininger 2011 striving_for_computer_literacy_in_mozambique
Zeininger 2011 striving_for_computer_literacy_in_mozambiqueZeininger 2011 striving_for_computer_literacy_in_mozambique
Zeininger 2011 striving_for_computer_literacy_in_mozambique
 
LPM2
LPM2LPM2
LPM2
 
project report of social networking web sites
project report of social networking web sitesproject report of social networking web sites
project report of social networking web sites
 
Ph d defense all slides no effects_heidi tscherning
Ph d defense all slides no effects_heidi tscherningPh d defense all slides no effects_heidi tscherning
Ph d defense all slides no effects_heidi tscherning
 
Social Network Toolkit Exec Summary
Social Network Toolkit Exec SummarySocial Network Toolkit Exec Summary
Social Network Toolkit Exec Summary
 
Online Social Learning Practices - Benetec Slides
Online Social Learning Practices - Benetec SlidesOnline Social Learning Practices - Benetec Slides
Online Social Learning Practices - Benetec Slides
 
User as a resource in organizations
User as a resource in organizationsUser as a resource in organizations
User as a resource in organizations
 

Dernier

CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceCALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceanilsa9823
 
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130Suhani Kapoor
 
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130Suhani Kapoor
 
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk GurgaonCheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk GurgaonDelhi Call girls
 
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779Delhi Call girls
 
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...kumaririma588
 
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...Call Girls in Nagpur High Profile
 
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service AmravatiVIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service AmravatiSuhani Kapoor
 
VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...
VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...
VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...Suhani Kapoor
 
WAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past QuestionsWAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past QuestionsCharles Obaleagbon
 
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
SCRIP Lua HTTP PROGRACMACION PLC  WECON CASCRIP Lua HTTP PROGRACMACION PLC  WECON CA
SCRIP Lua HTTP PROGRACMACION PLC WECON CANestorGamez6
 
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...babafaisel
 
Kindergarten Assessment Questions Via LessonUp
Kindergarten Assessment Questions Via LessonUpKindergarten Assessment Questions Via LessonUp
Kindergarten Assessment Questions Via LessonUpmainac1
 
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...Suhani Kapoor
 
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵anilsa9823
 
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdfThe_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdfAmirYakdi
 
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai DouxDubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Douxkojalkojal131
 
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...BarusRa
 
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated  Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...Top Rated  Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...Call Girls in Nagpur High Profile
 

Dernier (20)

CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun serviceCALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
CALL ON ➥8923113531 🔝Call Girls Aminabad Lucknow best Night Fun service
 
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
VIP Call Girls Service Bhagyanagar Hyderabad Call +91-8250192130
 
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
 
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk GurgaonCheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Iffco Chowk Gurgaon
 
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
Best VIP Call Girls Noida Sector 47 Call Me: 8448380779
 
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...
 
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
 
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service AmravatiVIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
VIP Call Girl Amravati Aashi 8250192130 Independent Escort Service Amravati
 
VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...
VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...
VIP College Call Girls Gorakhpur Bhavna 8250192130 Independent Escort Service...
 
WAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past QuestionsWAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past Questions
 
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
SCRIP Lua HTTP PROGRACMACION PLC  WECON CASCRIP Lua HTTP PROGRACMACION PLC  WECON CA
SCRIP Lua HTTP PROGRACMACION PLC WECON CA
 
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
 
Kindergarten Assessment Questions Via LessonUp
Kindergarten Assessment Questions Via LessonUpKindergarten Assessment Questions Via LessonUp
Kindergarten Assessment Questions Via LessonUp
 
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
VIP Russian Call Girls in Gorakhpur Deepika 8250192130 Independent Escort Ser...
 
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service  🧵
CALL ON ➥8923113531 🔝Call Girls Kalyanpur Lucknow best Female service 🧵
 
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Serviceyoung call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
 
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdfThe_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
The_Canvas_of_Creative_Mastery_Newsletter_April_2024_Version.pdf
 
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai DouxDubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
Dubai Call Girls Pro Domain O525547819 Call Girls Dubai Doux
 
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
 
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated  Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...Top Rated  Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated Pune Call Girls Koregaon Park ⟟ 6297143586 ⟟ Call Me For Genuine S...
 

Workshop1 astri

  • 1. Design Report A Device Help Early Stage Dementia Elderly to Maintain Social Connection Tutors: Michael Lai & Peter Chan Team: Marina TAM / XIE Binhuan / HE Ye / CHI Xingde School of Design / The Hong Kong Polytechnic University / MDes in Interaction Design / Graduate Studio Workshop I 2011.09-2011.12 REPORT DESIGNED BY BINDY
  • 2. Part 0 Introduction Part 0 Part 1 Research Part 3 Concept Development 1.1 Secondary Research 3.1 Desired Experience Map 1.2 Interview, Observations and Surveys 3.2 Interaction Model 1.2.1 Observations and Interview at Elderly Center 3.3 Selection of Platform 1.2.2 At-home Observation and Interview 3.3.1 Considerations 1.2.3 Observation and Interview at Resource Center 3.3.2 Trends 1.2.4 Survey 3.3.3 Interviews 1.3 Research Result Discussion on Form and Size 3.4 1.3.1 Scenarios Form Research 3.4.1 Physical Features 1.3.2 Business Opportunity 3.4.2 Interaction Features 3.4.3 Information Architecture 3.4.1 Paper Prototypes Introduction Part 2 Discussion and Insights 3.4.2 User Test 2.1 3.5 Interface Design Focus On Scenario 3 2.1.1 3.5.1 User Interface development Persona 2.1.2 3.5.2 Further Development Experience Map 2.1.3 3.5.3 Other Interfaces Needs and Wants Analysis Part 4 Reflection Content
  • 3. 0 Part 1 Introduction “ In this program, we cooperated with ASTRI to apply technology that would enhance the life quality of dementia elderly. ” About ASTRI: About Dementia Elderly: About Our Project: The Hong Kong Applied Science Dementia is one of the top ten lead- SMC support dementia elderly maintain social life through Research and Technology Research Institute ing cause of Death in Hong Kong. planning activity, managing information and reminding (ASTRI) was founded by the Gov- Past studies showed that elderly who activity. ernment of Hong Kong SAR in 2000 live with little contacts to others e.g. With SMC, elderly can manage mahjong event by simply with a mission of enhancing Hong have a 60% higher risk of developing choosing friends, contacting friends, seeing who is com- Kong’s competitiveness in technolo- dementia. ing and could be reminded later. Which gives no reason for gy-based industries through applied elderly to forget friends she invited, and no chance to create research. Our design aims to create and main- embarrassing moment. tain social life for early stage demen- As a publicly-funded applied re- tia, and hopefully to prevent them The three main features of SMC are supporting self-man- search institution, ASTRI operates from getting worst dementia. agement, connecting to social and maintain recognition in Secondary Research under the firm conviction that it terms of “calendar”, “game” and “connect”. Interview, Observations and Surveys exists for maximizing “public good”, Observations and Interview at Elderly Center At-home Observation and Interview and this public good is measured by The interface design follows the principle of simple, stimu- Observation and Interview at Resource Center economic impact and other benefits lating, respect and recognizable that align with elderly value. Survey it brings to the industry and the community at large. Result Of the Research Scenarios Form Research Business Opportunity
  • 4. 1.1 population of Hong Kong is rapidly aging. Hong What is Dementia 1.1 Secondary The Secondary Kong has a total population of 6.7 million, and those aged 65 and over constituted Dementia is a collective name of progressive degen- Research Research To find out: 11% in 2002 (Census and Statistical Department, HKSAR, 2002). erative brain syndromes which affect : --Generally information about dementia --Memory --Information about their lives and difficulties Dementia increases from 1.2% for people aged 60 – 64 --Thinking behavior to 32.1% for those aged 85 and above (Department of Health, HKSAR, “Papers, Internet, Books” 2006). --Emotion Dementia is a collection of symptoms including memory loss, personality change, and impaired Based on the latest figures obtained from the ‘Hong Kong Population Projection’ intellectual functions resulting from disease or trauma to the brain. These changes are not part of normal aging and are severe enough to impact daily living, independence, and relationships. (2002 –2025) (Census and Statistical Department, HKSAR, 2002), by 2025 those With dementia, there will likely be noticeable decline in communication, learning, remember- over 65 will constitute 20.3% of the local population. Assuming that the preva- ing, and problem solving. These changes may occur quickly or very slowly over time. over lence of dementia remains unchanged at 4%, it can be estimated that The progression and outcome of dementia vary, but are largely determined by the type of 68,000 of those over 65 will suffer from dementia by 2025. dementia and which area of the brain is affected. Diagnosis is possible through advanced brain imaging, clinical examinations, and diagnostic testing. Types of Dementia “ ” There are many other conditions which can also cause dementia, which makes it vital for the patient to obtain accurate diagnosing of dementia early on in order to get proper treatment. Fol- Dementia is one of the top ten leading cause of Death in HK ! lowing are some of the most common types of dementia and their causes: --Alzheimer’s Disease --Vascular Dementia --Mixed Dementia --Others Others Including Dementia with Lewy Bodies (DLB), Parkinson’s Disease Dementia (PDD), Frontotemporal Dementia, Creutzfeldt-Jacob Dementia (CJD), Normal Pressure Hydrocepha- lus (NPH), Huntington’s Disease, Wernicke-Korsakoff Syndrome, Mild Cognitive Impairment (MCI),
  • 5. 1.1 1.1 Secondary Secondary Research Dementia Elderly Will: Research repeatedly asks the same questions becomes lost or disoriented in familiar places is unable to follow directions is disoriented as to the date or time of day does not recognize and is confused about familiar people has difficulty with routine tasks such as paying the bills neglects personal safety, hygiene, and nutrition After secondary research, we defined our topic which is: Identify design opportunities for incorporating technology to help caregivers and Dementia Elderly Symptoms of Early Stage Dementia: Memory loss Impaired judgment Difficulties with abstract thinking Faulty reasoning Inappropriate behavior Loss of communication skills Disorientation to time and place Gait, motor, and balance problems Neglect of personal care and safety Hallucinations, paranois, agitation
  • 6. 1.2 1.2.1 1.2 Interview, Observations Interview, Observations To find out: Observations and Surveys --Difficulties dementia meet in daily life and Interview at and Surveys --Difficulties caregivers meet in daily life --Relationship between caregiver and dementia elderly Elderly Center “Elderly Center, At-home, Resource Center” Target Group: Why caregiver is involved? appreciate and value informal car- --Early Stage Dementia Elderly --Research believe that we should egivers as a great asset. traditional value of caregiving by ex- --Informal Caregiver --Hong Kong is a society where the tended families is still predominant. --43 % Son/daughter --It seems that caregivers of elderly parents usually lack training in car- Findings from Elderly Center: --29% Spouse --1% Parent egiving. --27% Other relative --Elderly don’t want to be sent to nursey home they --request formore help, not enough help and facilities, feels families doesn’t have the knowledge and information to deal with want to stay at a place where they are more comfortable. Dementia elderly. --Relationships between caregiver and dementia elderly is not always good. arranged by others. --Life of dementia elderly is always --Dementia there is hard to connect to friends or family. --Dementia sometimes have conflict with caregivers there.
  • 7. 1.2 1.2.2 1.2.2 1.2 Interview, Observation Interview, Observation Observations and Interview Observations and Surveys and Interview and Surveys At-home At-home Daily Activity Elderly Son Maid 3:00am- Wake up Sleep Sleep 4:00am 4:00am- Listen to Sleep Sleep 7:00am opera Findings: 7:00am- Take Ask for Housework and medicine elderly and with elderly 3:00-7:00am Findings At-Home: 10:00am and walk work Elderly is not with son and Maid 10:00am-5:30pm Latest information on clinical treatments and training workshops related to 10:00a- Lunch and Work and Lunch and --Son wants to know TV check for housework with Elderly is not with son dementia care. 12:00am elderly elderly eager to prove herself. 12:00p- Mahjong and Work and Housework and --Observed elderly was ignored by family members and walk check all with elderly 5:30pm the --Elderly enjoys ipad multimedia games, but game is a bit too fast for her. information --Conflict may happen between caregiver and dementia elderly because of memory. 5:30pm- Dinner Dinner Dinner 7:00pm --They are happy to play with friends. 8:00pm sleep TV Housework
  • 8. 1.2 1.2.3 1.2.3 1.2 Interview, Observation Interview, Observations Observation Observations and Surveys and Interview and Interview and Surveys at Resource Center at Resource Center
  • 9. 1.2 1.2.3 1.2.4 1.2 Interview, Survey Interview, Observations Observation Observations and Surveys and Interview and Surveys at Resource Center “When we did research in the center, we found that there are some specially “There are lots of products designed to help dementia elderly. They have some designed games for dementia elderly to recover from the difficulty. They seem special features which may fit target user. For example, they use pictures of like to play such kind of games. But now the games are mainly can be found in friends or family members on the buttons of their phones so that they can avoid the center for people coming here for treatment. If we could bring such kind of the possibility of forgetting the number and connect to their friends or family Findings from Survey: games to dementia elderly, it would turn out to be great help for them.” members more easily. When design for dementia elderly, we could get some ideas or concern from this kind of products and improve the quality of our design.” female, Age: 35-64, Education: secondary education --Most caregivers are --Most knew about Dementia but they were not informed about dementia services --Information pamphlets distributed by hospital and community organizations were the most popular channel for the Findings at Resource Center: respondents to learn more about dementia have problems taking care of elderly after training. --Still almost 90% owns a computer at home. Most --Information from the internet is not popular, but --Caregivers hard to understand what dementia feels like respondents used the Internet to search for information and send elec- --Pressure of caregiver caused health problems and conflict with dementia elderly. tronic mail. --High training fee at Resource Centers ($1600+ per hour). --Information on management strategies of problematic behaviors --Information about how to manage stressors, emotional issues --Some interesting activity could help to recovery from dementia. --There are some products existing in the market.
  • 10. 1.3 1.3.1 Scenario 1 --Conversation with nurse at Jockey Club Center for Positive Ageing, Sept 27,2011 Barriers: Physical and Psychological barrier 1.3.2 1.3 Research Research Scenarios lack of education about dementia and ways of dealing with Business Result Scenario 2 situations. Result from --Conversation with caregiver at Suen Fu Elderly Center , Oct 3,2011 Information about how to manage stressors, emotional issues limited abilities to deliver adequate care Opportunity Economic barrier Research Scenario 3 financial constraints / Money Technical barrier --Conversation with Mr. Wong during our at-house interview. Sept 27,2011 Caregivers do not always know how to deal with them family caregivers may not be adept at exploring information without help on the internet Market needs: Increase in Dementia sufferers-It is projected that the numbers of demented persons will sig- technology actually connect users of most age group to technology. nificantly increase to 0.33 million by the year of 2050. Among those who are aged 75 or above, Research suggested that better psychological preparation and communication for Dementia about 22% are suffering from cognitive difficulties. sufferers and their caregiver have tremendous effects in maintaining health, both physically Services for Dementia focus more in recreation centers and community centers only and mentally. Aged population in near future are more accustom to digital device, and the advancement of Scenario 1 Scenario 2 Scenario 3 Bath Problem Conflict Embarrassment Opportunities: in Nurse Center on Medicine on Mahjong --Need help to recruit helpers --Easily Accessible to health services information, trainings etc in Family between Friends What if… we can provide a platform database to help them recruit the right helpers that fits What if… Technological could help provide health services in a way that easily connect. . Car- Elderly comes out from bathroom but caregivers have their needs egiver can get information and support easily and immediately. whether elderly had difficulty to know she al- Son always quarrels with mother because --Need for a shopping guide for products required in care --Reduce societal costs Elderly like to play Mahjong with her friends, but she always What if … there is an online shopping guide with the latest products and easy to browse for the What if … Technology could reduce the cost for fees (single assessment to training can me bathed or not. Elderly cannot tell them what ways refuses to take medicine. get embarrassed when she called extra people. specific needs for each elderly $1200-$3600). happened in the bathroom for they forgot easily. Caregiv- She said she has already taken it but her son knows she Friends felt unhappy when they can’t join to play Mahjong and --Need help to recruit helpers --The suffering that people experience because of a delayed diagno- didn’t. All this is because ers are so concerned but they don’t know how mother forgot she didn’t take it and believes she had the elderlyfelt so sorry for mistakenly called What if… we can provide a platform database to help them recruit the right helpers that fits their needs sis of dementia. What if… Immediate information and test to find out whether the older has Dementia. to help them because they don’t know what’s the medicine. So the son can’t persuade her. This makes the them. So every time she had to ask maid to write down how many people she has called. --Need for a shopping guide for products required in care problem with the elderly. son feel helpless. What if … there is an online shopping guide with the latest products and easy to browse for the specific needs for each elderly
  • 11. Part 2 “We choose to focus on scenario 3” Why? 2.1 Focus on We discussed what elderly need and what caregiv- Scenario 3 er. Dementia elderly need many support, like basic human needs, memory help and need to have a social life. We discussed what we, as interaction designer, can do and what ASTRI can provide (technology and digital device) .We want to focus on the relation- ship between dementia elderly and caregiver and Discussion her social life wellbeing. Scenario 3 is the richest one! it is about social life, and Insights about dementia elderly and caregiver, it about maintain dementia elderly besic wellbeing. Advantage to maintain social connection in Dementia elderly: Focus On Scenario 3 Persona Isolated elderly people living alone, who have few friends and little social contact with others, have a 60 per cent higher Experience Map Needs and Wants Analysis risk of developing Dementia says a study published in The Lancet. Connectivity - Create and maintain social life after retirement. Keep them connected Extendibility/Collaborative - Keep using the brain and prevent from getting worst Dementia Expandability - Maintain social value of the Aged throguh sharing of interest / experience with peer group
  • 12. 2.1 2.1.1 Mrs. Wang Age:76 2.1.2 2.1 Focus on Focus on Persona Experience Scenario 3 Scenario 3 Early Stage Dementia Living situation: Live with her husband Map Habits: Mahjong, listening to opera, doing exercise About: Mrs Wang doesn’t like her life being arranged. She want to prove she is still well being. But sometimes, she suffered memory problems caused by dementia which makes her feel frustrated. “ I want to prove myself. Besides, she always want to keep connected with friends. I want to play with friends.” When: Mrs Wong calling and go find friends and neighbors at 11:00 am-11:45am to play Mahjong. Playing Mahjong 3:00-5:00 pm What is Persona? “In marketing and user-centered Where: Mr & Mrs Wong’s Home design, personas are fictional characters Why use Persona? created to represent the different user Mr. Wang types within a targeted demographic, Age:80 Mrs. Wang call her friends to play mahjong at her home, she may call extra attitude and/or behavior set that might use a site, brand or product in a similar What: friends due to cognitive problems caused by dementia. When her friends way. come they will found there is one extra person in the room. One of them Early Stage Dementia has to go back. Personas are useful in considering the goals, desires, and limitations of brand Living situation: Live with wife buyers and users in order to help to Habits: listening to opera, doing exercise guide decisions about a service, product Education background: Collage. or interaction space such as features, interactions, and visual design of a About: Analysis: website. Personas are also used as part Mr. Wang take care of her wife who suffers early When this kind of situation may make her friends feel embarrassed at that time. At last, her -----Connectivity - Create and maintain social life after retirement. Keep them connected of a user-centered design process for stage of dementia. It causes conflicts and change between he and his wife. husband has to apologize to one friend let him/her go back and feel unhappy. -----Extendibility / Collaborative - Keep using the brain and prevent from getting worst De- designing software and are also consid- ered a part of interaction design (IxD), “ My wife suffers dementia He knows he has to tolerant and help her. But it sometimes really makes Once this situation happy, there maybe several impacts: mentia him feel angry and helpless. 1.She may feel less confident about herself. -----Expandability - Maintain social value of the Aged through sharing of interest / experience have been used in industrial design and more recently for online marketing which causes changes in To avoid the conflicts, he try to arrange all the things and do things for 2. Her friends will feel unhappy which may result in that less people will come for mahjong with peer group purposes.” our life.” his wife. next time. And her relationship with friends will be loose. However, according to our research, 3.Her husband will feel unhappy, too. Because this situation let him feel embarrassed. From --From Wiki socail relationship with friends is very important for dementia elderly, then on, he may help Mrs. Wang arrange her activity or life, which increase the workload of -----Isolated elderly people living alone, who have few friends and little social contact with Mr. Wang. others, have a 60 per cent higher risk of developing Dementia says a study published in The 4.When losing the chance to manage her own life, decreasing of self value and social purpose Lancet. of the elderly happens. She lost her personal value to some extent.
  • 13. 2.1 Focus on 2.1.3 Part 3 Scenario 3 Needs and Wants Analysis Missing Links: Increase work and time for caregiver Decrease self confidence and value of the elderly Decrease socialpurpose Decrease quality of life in elderly Concept Development Decrease social connection Disappointment from friends Needs and Wants for Mrs. Wong: Needs and Wants for Mr. Wong: Want to socialize and connect with her friends To take care of his wife Love - Feel inclusive in community Maintain her living standard Desired Experience Map Interaction Features Attachment – something she has played/learn for long time Live with her in home, don’t want to send her away to nursery home Information Architecture Interaction Model Comfortable with her neighbors and hang out group Need more help. But no money to hire helper Selection of Platform Paper Prototypes User Test Identity - Recognized in her group Know more about her disease Considerations Interface Design Trends Enjoy managing Mahjong activities –feel special Interviews User Interface development Further Development Occupation – to have something to do, help others, has meaning and Discussion on Form and Size Other Interfaces purpose. Physical Features
  • 14. 3.1 3.2 Desired Interaction Experience Model Map Friends Invite &Call Manage Activity Reply Plan Activity Check & Join visual & voice Needs analysis: Objectives: Update & Reply Community 01: Planning Family Helper Reply 02:Enhance daily life activities Remind Activity Check Update 03: Managing information Change Settings 04: Reminder Doctor 05: Communication & Connect Son
  • 15. 3.3 3.3.1 Sensory – Perceptual 3.4.1&2 3.4 Selection of Motor abilities Discussion Consideration Response Speed Digital Photo Frame Friendly to elderly Physical Platform Cognitive Processes on Form Trends Screensaver as a photo album to help dementia Features and Size In their advertisement of the Interview game xbox Kinect and Wii by, patient memory &Interaction elder game players are their target customers. Features Physical Features: 1. Matte surface and display 2. Anti-slip design 3. Use warm color 4. Special shortcuts There are some tools like different kinds of reminders, alarms, specially designed phones and so on. Most of them are focused more on ‘things’. These tools, to some extent, do solve some single problems like bad memory. But arranging activity is a series of action and getting help from different kinds of tools doesn’t necessarily mean dementia patients can perform well in manage everyday activity. In fact, according to our research, The new cohort of seniors is more adapted Test with direct manipulation devices Elderly expressed their anxiety towards computer little successful products can be found that could really to technologies and digital devices. In recent Elderly expressed their anxiety towards computer and electronic devices, but when they are exposed to solve the problem we defined. research by Pavel Alpeyev and Yoshinori and electronic devices. And this is a common per- iPhone/iPad , they can use them with little problem. Eki, it shows that “the iPad Leads Apple to the ception for most of us too. They need the tangible feeling with texture and Elderly”. Seniors love the ease of use the tablet sound (eg. In mahjong) resembling normal usage of offers, and they have the money for it. Objective of the test: objects/devices. To get a brief understanding about their reception of direct manipulation device
  • 16. 3.4 3.4.1&2 3.4.1&2 3.4 Discussion Discussion Physical Physical on Form on Form and Size Features Providing information Features and Size &Interaction Needed for decision making &Interaction Features Special designed games for stimu- Features lating mamory Remind when necessary Daily life plan Photos recall their memory Support elderly managing their own life with Maintain & recover from dementia --self confident --cognitive --self identity --decrease anxiety --personal value Dementia elderly sometimes suffer from bad relationship with car- pital. Our device will help the doctor get the information needed to It is important for elderly to maintain and recovery from When dementia elderly don’t use the device, the device will egivers, family members, friends, etc. We hope our device will help take care of dementia elderly. And they can also do some suggestion dementia. Though it’s hard for them to fully recovery from work like a digital frame. The will be photos on the screen and them connect with other people well and keep a better relationship. to patients. dementia, there are still some tools could provide some help. change every 1minutes or son. The photo will remind some Independent life but better relationship with caregiver. When 3. Elderly could join activities hold by others friends easily with the The game could stimulate their brain and keep the memory in a memory of the dementia elderly and help them. dementia elderly has to fully rely on caregiver, they are not equal in help of our device. They can just check the device, search and join in Integrated function better status. 2. Some specially designed games were designed for them. The some way. Caregiver may ignore the opinion of dementia elderly and if he/she like. according to task In our device, we provide some kind of memory stimulating in device will help them when they are palying and having fun. dementia elderly feels unhappy. For dementia elderly, they behave We also designed a new way to categorize contact list. They may two ways. strange because they are upset with themselves. Our device will help forget who they usually play with or the information about their dementia elderly live a more independent life. They could find them- partners. So we also provide information about their friends to help selves and don’t have to fully rely on caregivers. them before choosing who he/she want to contact or play with. 2. It is hard for doctor to get information needed about dementia We hope to help dementia elderly getting a better relationship with elderly. They may forget what they have done when they get to hos- their friends.
  • 17. 3.4 3.4.1&2 3.4.3 3.4 Discussion Discussion Physical Information on Form Independent life but better on Form and Size Features relationship with caregiver Enhance social relationship Architecture and Size &Interaction Features Doctor help to check and give suggest Connect with the outside world and people who she need help from A website wireframe, also known as a --caregiver page schematic or screen blueprint, is --doctor a visual guide that represents the skeletal framework of a website.The wireframe --friends depicts the page layout or arrangement of the website’s content, including interface elements and navigational systems, and how they work together. We hope to help dementia elderly live a high quality of life with self confident, arranging activities. For example, when the dementia patients enter the arrang- Before we made prototype we discussed self identity and personal value. ing activity interface, they may just forget information like the goal of entering and designed the task flow. We decided According to how people arrange and perform activity, we defined 4 main the interface, the time and so on. So in our design, we try to provide enough the steps and the functions. features to support: information to remind. Daily life plan. The device will help dementia elderly plan their activity easily When its time to do something, the device will remind the user in a mind way. and avoid the possibility of making mistake. We integrated activity needed for the task. When inviting friends, the calling People with dementia have worse memory, they may forget things they do long function is integrated in the arranging process. Users don’t have to get out of the before or even things they done just a moment ago. So in order to help them, procedure, make a call and go back. we should give them enough information needed to do a better decision when
  • 18. 3.4 3.4.3 3.4.4&5 3.4 Discussion Discussion Information What is Information Architecture? Paper on Form on Form and Size Architecture Information architecture (IA) is the art of expressing a model or concept of information used in activities that Prototype and Size & User Test require explicit details of complex systems. Among these activities are library systems, Content Man- agement Systems, web development, user interactions, database development, programming, technical writing, enterprise architecture, and critical system software design. --From Wiki Check Delete Edit Alert DanceT Opera Mahjong aichi More ScheduleM eetups Join After the procedure of wireframe, we defined the information architecture. We kept the Puzzle Opera Calendar core features of our design and make it simple and straightforward. Less cognitive problems would happen because of the simple architec- Mahjong ture. The final interface design will follow the architecture. Speed Game Connect Taichi Flexible Shopping More Setting Sync Attention New Record Help Basic Motion VoiceB right ReminderR epeat Sensitivity Touch
  • 19. 3.4 3.4.4&5 3.4.4&5 3.4 Discussion Discussion Paper Paper on Form on Form and Size Prototype Prototype and Size & User Test & User Test
  • 20. 3.4 3.4.4&5 3.4.4&5 3.4 Discussion Discussion Paper Paper on Form on Form and Size Prototype Prototype and Size & User Test & User Test Usability testing is a technique used in user-centered interaction design to From our secondary research, game can help elderlies maintain and recovery After one round user test, we summarized 4 main characters we should think about when doing interface design. And we then evaluate a product by testing it on users. This can be seen as an irreplaceable us- the situation, so game is important for them. designed the first version interface based on it: ability practice, since it gives direct input on how real users use the system.   We designed game into 5 parts: memory, problem solving, attention, speed and Simple Due to time limitation, only one round usability test was done during the flexibility. These games should specially for elderlies, for instants, the memory part, we can use the elderlies’ photos, the device can ask “who is this person”, Stimulating developing process. In this test, we mainly focused on what kind of gesture dementia elderly would prefer to use, how to categorize information and task elderly can choose the answer to this question. These games can stimulate their memories after they played games. Respect flow redefine. Recognizable
  • 21. 3.5 3.5.1 Further Development on 3.5.2 3.5 Interface Interface User Calendar Interface Design Further Design Design Interface Development Development “ Nope.” This is the version One, but there are some problems: Colors can help elderlies to distinguish different parts, for this version, too many colors here and not clear for the elder- lies. This is the version Two, this is the Calendar Interface Design, elderlies can distinguish activities from different colors and words, also we put the calendar near the activity, elderlies can see and manage their activities for other days. From the user test we found that elderlies were hard to drag the buttons, so we designed more buttons to click. Also we designed for more details, such as the Mahjong game, we put how many times of win and lose into it.
  • 22. 3.5 3.5.2 Further Development on Further Development on 3.5.2 3.5 Interface Interface Further Calendar Interface Design Calendar Interface Design Further Design Design Development Development
  • 23. 3.5 3.5.2 Further Development on Further Development on 3.5.2 3.5 Interface Contact Interface Design Interface Further Calendar Interface Design Further Design Design Development Development Different contact groups have their different colors, elderlies can distinguish them more easily.
  • 24. 3.5 3.5.2 Further Development on Further Development on 3.5.2 3.5 Interface Games Interface Design Settings Interface Design Further Interface Design Further Design Development Development
  • 25. 3.5 3.5.2 3.5.3 3.5 Interface Interface Further Other Design Design Development Interface Design It can help the elderlies contact with the doctors more easily, doctor can check their daily lives from the PC or Mobil phone. For most original settings are set on the PC by the caregivers, caregivers help elderlies to put the Calendar, Contact, Game into the device.