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The Benefits of Siebel
Clinical Integration
Param Singh
with Tricia O’Donnell of Covidien
Introductions
• Param Singh
Vice President of Clinical Trial
Management Solutions
BioPharm Systems, Inc.
• Tricia O’Donnell
Director of Central Admin Group
Covidien
Today’s Agenda
Time Topic
1:00-1:05 Welcome and Introductions
1:05-1:15 CTMS Integrations
- Commonly integrated systems
- Kinds of data shared
- Ideal situation for each integration
1:15-1:20 Strategies and Methods
- Data Replication vs. Data Sharing
- Real-Time vs. Batch
1:20-1:30 Covidien Case Study
1:30-1:50 Covidien Integration Demo
1:50-2:00 Wrap Up / Q&A
CTMS Integrations
Clinical Data Management (CDM)
Electronic Data Capture (EDC)
• Example: Oracle Clinical / RDC
• Kinds of data shared
– Subject
– Subject visit
• Ideal Situation
– Both systems and processes are stable
and clearly defined
CTMS Integrations
Interactive Voice Response (IVR)
• Example: United BioSource
Corporation (UBC)
• Kinds of data shared
– Subject
– Subject visit
• Ideal Situation
– XML based IVR system to ensure no
point-to-point
CTMS Integrations
Financial
• Example: SAP Enterprise Resource
Planning (ERP) Financials
• Kinds of data shared
– Payment requests
– Details about processed payments
• Ideal Situation
– Entire organization uses single
financial system and process
CTMS Integrations
Safety
• Example: Argus
• Kinds of data shared
– Serious adverse event
• Ideal Situation
– Both systems and processes are
stable and clearly defined
CTMS Integrations
Electronic Document Management
(EDM)
• Example: Documentum
• Kinds of data shared
– Electronic document
• Ideal Situation
– Web-based system
– Clinical hierarchy in both systems is
similar
CTMS Integrations
Clinical Data Warehouse
• Example: Oracle Business Intelligence
Enterprise Edition (OBIEE)
• Kinds of data shared
– Key metrics
– Performance indicators
• Ideal Situation
– Ample data in source system
– Key performance indicators identified
CTMS Integrations
CRO System
• Example: Clinical Trial Management
System (CTMS)
• Kinds of data shared
– Site
– Subject
– Subject visit
• Ideal Situation
– Incremental loads
– No point-to-point
Today’s Agenda
Time Topic
1:00-1:05 Welcome and Introductions
1:05-1:15 CTMS Integrations
- Commonly integrated systems
- Kinds of data shared
- Ideal situation for each integration
1:15-1:20 Strategies and Methods
- Data Replication vs. Data Sharing
- Real-Time vs. Batch
1:20-1:30 Covidien Case Study
1:30-1:50 Covidien Integration Demo
1:50-2:00 Wrap Up / Q&A
Integration Strategies
• Data Replication
Copy data between applications
to keep data synchronized in both
• Data Sharing
Access data in another application
without replicating any data
Integration Methods
• Real-Time
Changes made to data in source
system are immediately reflected
in target system
• Batch
Scheduled at specific intervals or
triggered by specific actions
Today’s Agenda
Time Topic
1:00-1:05 Welcome and Introductions
1:05-1:15 CTMS Integrations
- Commonly integrated systems
- Kinds of data shared
- Ideal situation for each integration
1:15-1:20 Strategies and Methods
- Data Replication vs. Data Sharing
- Real-Time vs. Batch
1:20-1:30 Covidien Case Study
1:30-1:50 Covidien Integration Demo
1:50-2:00 Wrap Up / Q&A
Covidien Case Study
Business Situation
• Two global systems (Siebel Clinical
CTMS and Oracle Clinical CDMS)
• Duplicate data entry
• Human error
• Extra time and resources needed to
enter, review, and clean data
• Delayed investigator payment process
• Lack of visibility into comprehensive
clinical trial data
Covidien Case Study
Desired Outcomes
• Save time
• Save money
• Reallocate resources to other tasks
• Improve relationships with investigators
• Improve methods for planning and
managing clinical trials
Solution:
Integrate OC/RDC and SC
OC/SC Terminology
Oracle Clinical Siebel Clinical
Site Account
Investigator Contact
Clinical Study Protocol
Study Site Site
Clinical Planned
Events
SVT – Visits
DCIs & Questions SVT – Visit Activities
Patient Subject
Clinical Planned
Event/ Actual Event
Subject Visit
CRFs
(DCIs/Questions)
Subject Visit
Activities
Integration Scope
Oracle
Clinical
Siebel
Clinical
Subjects
Subject Visits
Subject Visit Activities
Patients
Actual Events
DCI/DCM/Questions
Overall Process Flow
1. Set up study in OC
2. Set up study in SC
3. Select study to be integrated
4. Complete mapping between SC(SVT)&OC
5. Activate study in SC to bring in
integration data
6. Interface auto-creates Subject, Subject
Visit, Subject Visit Activity, CRF, SAE*,
and Protocol Deviation* records
7. Review and adjust integration data as
needed based on the error/change logs in
new Integration Admin view
Process Flow Detail
4. Complete mapping between SC & OC
Subject visit
templates - Visits
Subject visit
templates – Visit
Activities
Clinical Planned
Events
DCIs Questions
1:M Mapping 1:M Mapping
1:1 Mapping
Siebel Clinical
Oracle Clinical
Today’s Agenda
Time Topic
1:00-1:05 Welcome and Introductions
1:05-1:15 CTMS Integrations
- Commonly integrated systems
- Kinds of data shared
- Ideal situation for each integration
1:15-1:20 Strategies and Methods
- Data Replication vs. Data Sharing
- Real-Time vs. Batch
1:20-1:30 Covidien Case Study
1:30-1:50 Covidien Integration Demo
1:50-2:00 Wrap Up / Q&A
Demo
Benefits of Covidien
Integration Approach
• Reduced manual entry of Clinical
Data in multiple systems
• Enhanced data consistency across
CTMS and OC/RDC by minimizing
manual errors
• Reduced the overall timeline for
Study Management
• Ability to integrate selective
studies
Wrap Up / Q&A

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The Benefits of Siebel Clinical Integration

  • 1. The Benefits of Siebel Clinical Integration Param Singh with Tricia O’Donnell of Covidien
  • 2. Introductions • Param Singh Vice President of Clinical Trial Management Solutions BioPharm Systems, Inc. • Tricia O’Donnell Director of Central Admin Group Covidien
  • 3. Today’s Agenda Time Topic 1:00-1:05 Welcome and Introductions 1:05-1:15 CTMS Integrations - Commonly integrated systems - Kinds of data shared - Ideal situation for each integration 1:15-1:20 Strategies and Methods - Data Replication vs. Data Sharing - Real-Time vs. Batch 1:20-1:30 Covidien Case Study 1:30-1:50 Covidien Integration Demo 1:50-2:00 Wrap Up / Q&A
  • 4. CTMS Integrations Clinical Data Management (CDM) Electronic Data Capture (EDC) • Example: Oracle Clinical / RDC • Kinds of data shared – Subject – Subject visit • Ideal Situation – Both systems and processes are stable and clearly defined
  • 5. CTMS Integrations Interactive Voice Response (IVR) • Example: United BioSource Corporation (UBC) • Kinds of data shared – Subject – Subject visit • Ideal Situation – XML based IVR system to ensure no point-to-point
  • 6. CTMS Integrations Financial • Example: SAP Enterprise Resource Planning (ERP) Financials • Kinds of data shared – Payment requests – Details about processed payments • Ideal Situation – Entire organization uses single financial system and process
  • 7. CTMS Integrations Safety • Example: Argus • Kinds of data shared – Serious adverse event • Ideal Situation – Both systems and processes are stable and clearly defined
  • 8. CTMS Integrations Electronic Document Management (EDM) • Example: Documentum • Kinds of data shared – Electronic document • Ideal Situation – Web-based system – Clinical hierarchy in both systems is similar
  • 9. CTMS Integrations Clinical Data Warehouse • Example: Oracle Business Intelligence Enterprise Edition (OBIEE) • Kinds of data shared – Key metrics – Performance indicators • Ideal Situation – Ample data in source system – Key performance indicators identified
  • 10. CTMS Integrations CRO System • Example: Clinical Trial Management System (CTMS) • Kinds of data shared – Site – Subject – Subject visit • Ideal Situation – Incremental loads – No point-to-point
  • 11. Today’s Agenda Time Topic 1:00-1:05 Welcome and Introductions 1:05-1:15 CTMS Integrations - Commonly integrated systems - Kinds of data shared - Ideal situation for each integration 1:15-1:20 Strategies and Methods - Data Replication vs. Data Sharing - Real-Time vs. Batch 1:20-1:30 Covidien Case Study 1:30-1:50 Covidien Integration Demo 1:50-2:00 Wrap Up / Q&A
  • 12. Integration Strategies • Data Replication Copy data between applications to keep data synchronized in both • Data Sharing Access data in another application without replicating any data
  • 13. Integration Methods • Real-Time Changes made to data in source system are immediately reflected in target system • Batch Scheduled at specific intervals or triggered by specific actions
  • 14. Today’s Agenda Time Topic 1:00-1:05 Welcome and Introductions 1:05-1:15 CTMS Integrations - Commonly integrated systems - Kinds of data shared - Ideal situation for each integration 1:15-1:20 Strategies and Methods - Data Replication vs. Data Sharing - Real-Time vs. Batch 1:20-1:30 Covidien Case Study 1:30-1:50 Covidien Integration Demo 1:50-2:00 Wrap Up / Q&A
  • 15. Covidien Case Study Business Situation • Two global systems (Siebel Clinical CTMS and Oracle Clinical CDMS) • Duplicate data entry • Human error • Extra time and resources needed to enter, review, and clean data • Delayed investigator payment process • Lack of visibility into comprehensive clinical trial data
  • 16. Covidien Case Study Desired Outcomes • Save time • Save money • Reallocate resources to other tasks • Improve relationships with investigators • Improve methods for planning and managing clinical trials Solution: Integrate OC/RDC and SC
  • 17. OC/SC Terminology Oracle Clinical Siebel Clinical Site Account Investigator Contact Clinical Study Protocol Study Site Site Clinical Planned Events SVT – Visits DCIs & Questions SVT – Visit Activities Patient Subject Clinical Planned Event/ Actual Event Subject Visit CRFs (DCIs/Questions) Subject Visit Activities
  • 18. Integration Scope Oracle Clinical Siebel Clinical Subjects Subject Visits Subject Visit Activities Patients Actual Events DCI/DCM/Questions
  • 19. Overall Process Flow 1. Set up study in OC 2. Set up study in SC 3. Select study to be integrated 4. Complete mapping between SC(SVT)&OC 5. Activate study in SC to bring in integration data 6. Interface auto-creates Subject, Subject Visit, Subject Visit Activity, CRF, SAE*, and Protocol Deviation* records 7. Review and adjust integration data as needed based on the error/change logs in new Integration Admin view
  • 20. Process Flow Detail 4. Complete mapping between SC & OC Subject visit templates - Visits Subject visit templates – Visit Activities Clinical Planned Events DCIs Questions 1:M Mapping 1:M Mapping 1:1 Mapping Siebel Clinical Oracle Clinical
  • 21. Today’s Agenda Time Topic 1:00-1:05 Welcome and Introductions 1:05-1:15 CTMS Integrations - Commonly integrated systems - Kinds of data shared - Ideal situation for each integration 1:15-1:20 Strategies and Methods - Data Replication vs. Data Sharing - Real-Time vs. Batch 1:20-1:30 Covidien Case Study 1:30-1:50 Covidien Integration Demo 1:50-2:00 Wrap Up / Q&A
  • 22. Demo
  • 23. Benefits of Covidien Integration Approach • Reduced manual entry of Clinical Data in multiple systems • Enhanced data consistency across CTMS and OC/RDC by minimizing manual errors • Reduced the overall timeline for Study Management • Ability to integrate selective studies
  • 24. Wrap Up / Q&A