The connected company: 66% van de CIOs zien efficiënte samenwerking als essentieel voor waarde creatie. Bovendien zijn het merendeel van de taken van kenniswerkers dermate complex geworden dat samenwerking tussen verschillende disciplines binnen een bedrijf en over bedrijven heen noodzakelijk is. RealDolmen licht in deze presentatie toe hoe technologie samenwerking kan ondersteunen en wat de valkuilen en best practices zijn bij de implementatie van samenwerkingsplatformen.

1. www.realdolmen.com
THE CONNECTED COMPANY
October 25, 2013 | SLIDE 1

2. #AndersVergaderen
October 25, 2013 | SLIDE 2

3. Demographics
Mobility
Consumerization
of IT
Information
wave
(Social)
Networks
TRENDS THAT SHAPE THE FUTURE
WORKPLACE
October 25, 2013 | SLIDE 3

4. MOST OVERLOOKED TREND
18
years
Average S&P 500
company lifespan
today. 75% replaced
by 2027
Compared with 68
years in 1950
Accelerating pace of
change forces
companies to reinvent
itself
Also see http://jopx.blogspot.be/2013/04/trends-impacting-collaborative-tools.html
October 25, 2013 | SLIDE 4

5. IS YOUR COMPANY A SURVIVOR?
“…incessantly destroying the old one,
incessantly creating a new one…the
perennial gale of creative destruction”
(Schumpeter, 1942)
October 25, 2013 | SLIDE 5

6. COLLABORATION IS REQUIRED FOR VALUE CREATION
66%
Sales
Marketing
Finance
October 25, 2013 | SLIDE 6
of CIOs from topperforming
organizations see
collaboration
as key to innovation.
Source: IBM CIO Study, 2011

7. TOP PERFORMING COMPANIES HAVE ENGAGED EMPLOYEES
Source Gallup: Employee Engagement: How to
Build a High Performance Workforce (2012)
October 25, 2013 | SLIDE 7

8. SOCIAL ENABLES THE CONNECTED ENTERPRISE
CUSTOMER FOCUSED, INNOVATIVE AND AGILE
October 25, 2013 | SLIDE 9

9. EMPLOYEES AT THE CENTER OF YOUR VIRTUAL
WORKPLACE
“Employees”
“Communities”
Group View
• Projects
• Departments
• Domains
• Workgroups
October 25, 2013 | SLIDE 10
My View
• Information
• Conversations
• Relationships
• Bookmarks
• Teams
• Connections
“Enterprise”
Corporate View
• Knowledge
• People
• Talent
• Expertise
• IP
• Projects
• Relationships
• Processes

10. TRANSFORMING CULTURE + DEPLOYING
TECHNOLOGY
“The Social (Connected) Enterprise is implemented
80% through organization culture and 20% through
technology”
Gartner, September 2012
October 25, 2013 | SLIDE 11

11. WHY IS IT DIFFICULT TO ADOPT NEW TECHNOLOGIES?
Delayed
Gratification
October 25, 2013 | SLIDE 12
No
Guarantees
Squishy
Benefits

12. USER ADOPTION AND CHANGE



If a new idea is initiated and self-sustaining, then adopted by a critical
mass of users, the idea will survive.
There is a lag time to get critical mass adoption.
Different groups of people inside an organization
Innovators
Early
Adopters
Early
Majority
Late
Majority
Laggards
2.5 %
13.5%
33%
33%
18%
Always OK
with what is
new
October 25, 2013 | SLIDE 13
Open to new idea, but
after serious
consideration, look for
strategic opportunity
Are followers, not
leaders. See and
follow.
Critical Mass !
Apply to use
when pressure,
skeptical.
Always link to
the past as
reference

13. 7 “secrets” to get you started
October 25, 2013 | SLIDE 14

14. October 25, 2013 | SLIDE 15

15. SHARE AND WORK ON DOCUMENTS
October 25, 2013 | SLIDE 16

16. KNOWLEDGE AT YOUR FINGERTIPS USING SHAREPOINT
SEARCH
October 25, 2013 | SLIDE 17

17. GROW YOUR NETWORK
October 25, 2013 | SLIDE 18

18. VIRTUAL MEETINGS WITH LYNC
Multidisciplinair oncologisch consult AZ Sint Lukas - http://www.youtube.com/watch?v=7W8F7E5Bsgk
October 25, 2013 | SLIDE 19

19. October 25, 2013 | SLIDE 20

20. ADOPTION IN FOUR WORDS
Me
Mine
Ours
Focuse
d
October 25, 2013 | SLIDE 21

21. YOUR PERSONAL WORKPLACE WITH YOUR TASKS AND YOUR
DOCUMENTS
October 25, 2013 | SLIDE 22

22. ACCESSIBLE WITH YOUR DEVICE
October 25, 2013 | SLIDE 23

23. October 25, 2013 | SLIDE 24

24. ALLOW USERS TO PROVIDE FEEDBACK




User feedback helps identify where you’ve got
adoption challenges
Provide an opportunity to provide feedback on
every page of your online workspace
Get up out of your desk and ASK for
feedback!
Conduct usability tests and LISTEN to what
people say but WATCH what they do
October 25, 2013 | SLIDE 25

25. October 25, 2013 | SLIDE 26

26. IT TAKES A VILLAGE
Seed the organization
with evangelists
 Pilot team
 Volunteers
 Employee advocates
Plan ongoing support
 Office hours
 Center of Excellence
 Training and Documentation
Make sure the help desk
is prepared
October 25, 2013 | SLIDE 27

27. October 25, 2013 | SLIDE 28

28. HAVE A TRAINING ROADMAP – TO INCREASE USER
COMFORT
Don’t assume it’s intuitive
One size does not fit all
Don’t try to train all at
once
October 25, 2013 | SLIDE 29
Adapt to the style of the
learner

29. October 25, 2013 | SLIDE 30

30. JUST THE FACTS
Communications Communication
planning does not needs to be
end at solution
persistent
launch
October 25, 2013 | SLIDE 31

31. LAUNCH VIDEO
http://www.scoop.it/t/intranet-launch-videos-and-teasers
October 25, 2013 | SLIDE 32

32. October 25, 2013 | SLIDE 33

33. THE SEVEN SECRETS








It’s about delivering engaging
solutions
It’s about WIIFM
It’s about listening
It’s about support
It’s all about comfort
It’s about communications
Dream big, start small
...
October 25, 2013 | SLIDE 34

34. QUESTIONS
October 25, 2013 | SLIDE 35