Bitrix24 Release & Roadmap For 2016 Presentation ( April 12, 2016)

1. Bitrix24 2016 Roadmap Presentation Will Start at 10 AM Eastern Standard Time

2. Presenters
Dmitry Davydov,
Bitrix24 CMO
Dmitry Valyanov,
Bitrix, Inc. President
Yana Prokopets,
SMM

3. #bitrix24
info@bitrix24.com
Facebook.com/bitrix24

4. Bitrix24 is 4 Years Old!

5. 2012 20152013 2014 2016

6. 1,000,000+ companies registered since 2012
115 000+ active accounts
60+ active users per commercial account
99,98% service availability in 2015

7. Unlimited users
Quick registration
Bitrix24 bots
New tasks
Office 365 Integration
CRM
Roadmap for 2016

8. Bitrix24 Business Strategy

9. Bitrix24 wants to make popular
collaboration tools accessible to any
organization anywhere in the world.

11. The World Of Bitrix24

12. English, USD German, Euro Spanish, USD
bitrix24.com bitrix24.de bitrix24.es
Russian, Rub Ukrainian, UAH
bitrix24.ru bitrix24.ua
2012-2014

13. India, INR Brazil, BRL
bitrix24.com.br
China, CNY
bitrix24.cn bitrix24.in
EU, Euro
bitrix24.eu
2015-2016
bitrix24.kz
Kazakhstan,
KZT Belarus, BYR
bitrix24.by

14. Where is my data hosted?
х2
х2
.RU x2
.DE .EU .UA
.COM .ES .BR
.IN .CN
Data centers in Brazil, India and China planned in 2016
.EU x2

15. What tools are essential to
businesses?
Automation
Doc Management
Tasks
Messenger

16. • Communications
• Tasks, Projects, Workgroups
• Client Management
Most Popular Tools In Bitrix24

17. Communications

19. Complete Suite Of Communication Tools
• Activity Stream
• Instant Messenger
• Videoconferencing
• Telephony
• Email
• Mobile
• Desktops
• FREE and UNLIMITED communication
users

20. • Registration without invitation with or
without admin approval
• Invitation by admins or everyone.
• Automatic registration without moderation
when corporate email is used.
New Registration Options

21. • Business tools are still available to 12 users
free of charge
• The first 12 users get business tools
automatically. You can change the list of
business tool users once every 24 hours.
• Others can still try business tools.
• Business tools are – CRM, Tasks,
Bitrix24.Drive, Calendars.
Business Tools – 12 Users Free

22. Let’s have a quick chat

23. Bitrix24.Chat
Enterprise-grade instant messenger
• Instant messaging
• Audio & video calls, telephony
• Videoconferencing x4
• Screen sharing via desktop app
• Public/private group chats
• File sharing
• Likes, rich media links
• Notifications
• Free& unlimited chat history
• Mobile apps for iOS и Android
• Desktop apps for Mac, Windows, Linux

24. Work Is For Robots 

25. Routine processes have to be automated.
Modern office worker is getting overwhelmed
with a sheer volume of everyday tasks, calls.
meetings and other distractions.

26. Virtual Assistant for EVERY Bitrix24 User.

27. My name is MIA (My Intelligent Assistant).
I am here to help you 24/7.
I will start by helping new Bitrix24 users learn about the
product. But my plans are ambitious – I want to schedule
meetings , create tasks and enter data in CRM for you.
But I am a master of small talk too.
Feel free to chat with me if you feel lonely.
Machine learning for Mia got started.
MIA

29. • Engagement
• Fun
• Bitrix24Care
• Integrations
• Reminders & alerts
• Slash commands
• Automation – task creation, appointments,
CRM, Calendars, etc
• Anything, really - API is available
What Are Bots For In Bitrix24

30. 27 Million Tasks

31. • Deadline control
• Time tracking
• Delegating
• Project workgroups
• Gantt chart
• Task templates and repeating tasks
• Check lists and subtasks
• Task rating
• Task reports
• Integrated with CRM, workflows,
calendars, and Bitrix24.Drive.
Bitrix24.Tasks

32. 1. Average Joe: create a quick task and set
reminders
2. PM Maniac: Hardcore users create task
templates, use Gantt chart, check lists
and want even more PM tools, like task
dependencies.
New Bitrix24.Tasks will make everyone
happy.
Two types of users

33. • New Interface (Quick tasks, Full form)
• Customizable task form
• Task reminders up to the minute (for both who
set the task and who’s responsible for
completion)
• Check lists with automatic sorting of completed
tasks
• Favorite tasks
• Email participants
• Images inside tasks
• Repeat tasks with custom intervals
• Download all files as one archive
New Bitrix24.Tasks

34. company.bitrix24.com
koff.bitrix24.com

35. • Time tracking with billable hours
• Separation between workgroups and projects
• Printable Gantt charts
• Custom fields
• Resource tracking
• Task from an Activity Stream post or a comment
• Sharable task reports
• Dependencies between parent task and
subtasks
Tasks In 2016

36. New Mobile Tasks

37. • PUSH-notifications for new tasks
• PUSH-notification for task updates
• Replies to PUSH-notifications
• Check lists
• Files in comments
• Task reminders
• Repeating tasks
• Connection with CRM elements
• Task filters and search
• Task sorting
• Brand new interface
New Mobile Tasks

38. Bitrix24.CRM

39. 75,000 Companies use CRM
23.3 Million Leads
5 Million Deals

40. Bitrix24.CRM
• Total sales cycle management (leads,
contacts, companies, deals)
• Unlimited CRM records
• Sales automation (business processes,
scheduling, tasks)
• Email marketing
• Quotes and invoices
• Product catalog
• Sales funnel and reports
• Integrated telephony and mobile CRM

41. Bitrix24 Is A World Class CRM

42. Plans For Bitrix24.CRM

43. Plans for Bitrix24.CRM:
• Omnichannel
• Email for each agent
• Client profile
• Web forms
• Online invoices
• New Mobile CRM
Work in progress.

44. • Phone
• Websites
• Activities (appointments, meetings)
• Network 2.0
• ERP
CRM
 Online Chat & Messengers
 Web forms
 Advanced email
 Landing Pages
Email
API for your own events

45. Online Chat & Messengers

46. 46

48. • Unlimited open lines.
• Customizable queue settings.
• The setup will be similar to Bitrix24 call distribution
system.
• All communications via chat and messenger end up
in your CRM.
• Will integrate Telegram first
• Have plans for WhatsApp, Viber, Facebook, Skype
as soon as we have access to their API.
• Great if you want to have live chat support.
Entire messaging history.
Analytics.
API for integrations.
Open Lines

51. 51

52. Email + CRM

53. Email – important lead source
Incoming/outbound email and CRM integration for EACH
CRM user (IMAP)
• Agent email accounts as a lead source:
o Any CRM user can connect their personal email account and
integrate it with Bitrix24 CRM.
• Incoming email processing:
o Separation between personal and business correspondence.
o Automatic creation of leads from new senders.
o Automatic connection to existing clients, complete
communication history.
Separate Email Address For EACH CRM user

54. Web forms

55. Simple Web Form Builder
• Simple and easily customizable.
• Easy to integrate with your website.
• Pubic page with form hosted with
Bitrix24, so you don’t need a website
• All data from web form fields is
transferred to Bitrix24 CRM. New fields
are created in Bitrix24 CRM automatically.

56. Invoice Payment Options

58. Online Invoice Payments
• Links to invoices with online
payment options for your
clients.
• Pay with PayPal, Google Wallet,
Skrill (Moneybookers),
Authorize.Net and others
• Customizable printable invoices

59. Client Profile Dashboards

60. Client Profile
• Client profile dashboard in CRM.
• Omnichannel data in client profile.
• Interaction statistics for each
channel.

61. Mobile CRM

62. Talking To New And Existing Clients

63. Bitrix24.Telephony

64. 4200 numbers rented in 58 countries
50 million phone calls made
Up to 200,000 calls a day

65. Local phone number rental in 58
countries, from $4/mo
Australia
Austria
Argentina
Bahrain
Belgium
Bulgaria
Brazil
Canada
Columbia
Chile
Cyprus
Czech Republic
Dominican Republic
El Salvador
Estonia
Finland
Greece
Hong Kong
Israel
Italy
Japan
Kazakhstan
Latvia
Lithuania
Luxemburg
Malaysia
Malta
Mexico
New Zealand
Panama
Peru
Poland
Portugal
Puerto Rico
Romania
Russia
Slovakia
Slovenia
Sweden
Switzerland
UK
USA
Proof of residence
in 2016
NEW
Germany
Netherlands
France
Spain
Hungary
Croatia
Turkey
South Korea
Denmark
Georgia
Ireland
Norway
Singapore

66. Bitrix24.Telephony
• Ready to use in 5 minutes
• Low calling rates
• Unlimited incoming lines
• Call routing
• Call recording
• Call transfer during the call
• Voicemail, Employee extensions
• CRM integration
• SIP connector for your PBX
• With or without VoIP phone set
• IVR, Progressive Dialer in 2016 (Plans)

67. Documents And Calendars

68. Office 365 For Business Integration
• Authorize in Bitrix24 With O365 login.
• Connect your corporate Office 365
account with Bitrix24.
• Edit documents online with Office
365.

69. New Calendar Options
• Company calendar
• One click integration with
Google Calendar

70. Are We There Yet?
Already available:
• Unlimited users for communication tools
• Bots
• New tasks & mobile tasks
• Office 365 for Business
• Company Calendar
New CRM, part I – this summer.
New CRM, part II – this fall.
Even more cool features not covered in the roadmap

71. Bitrix24 Birthday sale - April 11 through April 17
1. Bitrix24 Standard & Professional
- 40% off 12 month subscription
- 20% off 6 month subscription
2. Self hosted Bitrix24
- 25 extra users free in Bitrix24 BizPace
- 50 extra users free in Bitrix24 BizPace Enterprise.
- * New commercial users only
Happy Birthday To Us!

72. Unlimited users
Quick registration
The robot revolution
New tasks
Office 365 Integration
Calendars
CRM
Mobile

73. Thank You