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Commercial Development Course Overview 

 Commercial Development & Marketing Association 
 Educational Foundation presents an 
 Overview of CD 101 

                                       CDMA 
                              SPRING MEETING 
                            ADD­ON WORKSHOP 
                                               April 20, 2006 


       Presenters: 
                        Jack T. Peregrim, PARAGON Development 
                         James Manocchi, Deloitte Consulting LLP
CDMAEF:                     Commercial Development & Marketing 
                            Association Educational Foundation 


                                           Agenda 

   4CDMAEF & CDMA relationship & background 
   4Course background 
   4Overview of all phases in full course 
   4Presentation of Phase 4 (Business Case) 
   4Q & A




© CDMA Educational Foundation            Developed for CDMA Spring Meeting 2006    Slide 2 
CDMAEF:                     Commercial Development & Marketing 
                            Association Educational Foundation 

   4  CDMA­EF is a non­profit educational foundation focused 
      on education in new business development. 
   4  There are many courses and workshops created by the 
      foundation, including: Industrial Market Research; Cyber­ 
      Competitive Intelligence; Basics of Commercial 
      Development; and International New Business 
      Development 
   Focus is on: 
   4  Industrial organizations such as the Chemicals/Materials or 
      ‘Component’ type producers. 
   4  A wide range of implementation vehicles from technology & 
      product development to acquisitions.


© CDMA Educational Foundation            Developed for CDMA Spring Meeting 2006    Slide 3 
CDMAEF:                     Commercial Development & Marketing 
                            Association Educational Foundation 


   Course Background: 
   4 Several decades old. Last major revision in 2001 
   4 Course created ‘back to front’ 
   4 No specific business process is advocated. (Stage­Gate, 
     etc.) 
   4 Full course offering emphasizes case studies and mentoring 
     by multiple presenters




© CDMA Educational Foundation            Developed for CDMA Spring Meeting 2006    Slide 4 
Functional Excellence vs. Phases­5 represents critical activity 


                                    PHASES 
                                                                                         Business                                               Post­ 
                                     First­Cut         Qualified         Quantified     Assessment  Pre­Launch     Launch         Commercial  Commercial 

                                         1                 2                 3              4            5           6                7           8 

                       Strategic                  5                 5              5              5                                         5           5 

                       Financial                                                                  5                                         5           5 
      Organizational  Support & 
                     Resources                                                                    5           5              5              5           5 

                    Technology                    5                                5              5           5              5              5           5 

             Mark eting & Sales                                     5              5              5           5              5              5           5 

             Legal & Regulatory                   5                 5              5              5           5                                         5 

                     Operations                                                                   5           5              5              5           5 

    External Influencing Factors                  5                 5              5              5                                                     5 

                       Overview




© CDMA Educational Foundation                                            Developed for CDMA Spring Meeting 2006                                        Slide 5 
Commercial Development Course Overview 




                Business Assessment 



                   Phase 4 out of 8
Phase 4: BUSINESS ASSESSMENT ­Overviews 

   4 Mission & Vision 
     •  Clarified mission and vision statements in clear, specific terms 
     •  Competitive advantage and value capture potential are clearly 
              understood and have compelling supporting information 
   4 Strategic fit 
      •  Statement of clear value proposition 
      •  Technology meshes and can be managed successfully 
      •  Projected growth curve of new product (line) matched with corporate 
              goals 
   4 Functional support and resources 
      •  Demonstration of appropriate process flow to support venture 
      •  Proposal of logical reporting framework 
      •  Outline of what is possible – manage expectations
© CDMA Educational Foundation       Developed for CDMA Spring Meeting 2006    Slide 7 
Phase 4: BUSINESS ASSESSMENT 

   4 Financial issues 
      •  Funding requirements and mechanisms 
      •  Risk assessment with critical hurdles and effect on risk/certainty 
              based on the outcomes at the critical steps 
      •       Demonstration of timelines and desired market penetration 
      •       Clear statement of expected return on investment 
   4 Technical issues 
      •  Description of complementary technology 
      •  Description of possible substitution/disruptive technology 
      •  Competitive activity 
      •  S.W.O.T. on existing or expected competitive technologies 
      •  Defensive and offensive intellectual asset review 
      •  Critical mass: evaluation and project impact
© CDMA Educational Foundation        Developed for CDMA Spring Meeting 2006    Slide 8 
Phase 4: BUSINESS ASSESSMENT 

   4 Marketing and sales 
     •  Investigate competitive, market and industry issues 
     •  Competitive advantage profile of proposed product including product 
               positioning, distribution 
          •    Pricing strategy 
          •    Suggested promotional approach 
          •    Targeted markets, segments 
          •    In each above identify first customers and ultimate customers (if 
               different) 
      •        Target customer(s) profile 
   4 Legal and regulatory 
      •  Summary of patent/licensing review 
      •  Statement of EHS issues management
© CDMA Educational Foundation          Developed for CDMA Spring Meeting 2006       Slide 9 
Phase 4: BUSINESS ASSESSMENT 

   4 Operations 
     •  Capacity and logistics review 
     •  Supply chain analysis 
     •  Plan for technical and customer support resources 
   4 Organizational development Process 
     •  Outline of shared and individual services required 
     •  Suggested reporting framework




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 10 
Phase 4: BUSINESS ASSESSMENT 

   4 External Issues 
      •  Drivers 
                 o  Macro and micro trends (economy, demographics, regulatory, political, 
                    competitive, sociological, industry rationalizations, growth, dynamic 
                    change rates, disruptive technology) 

                 o  Market perspective 
                        –  Rate of acceptance of new technology 
                        –  Needs and market concerns (customer perspective) 
                        –  Viability of Vendor 
                                 g  Reputation, credentials, etc. 
                                 g  ISO 9000 and 14000 approvals 
                                 g  Reliable supplier 
                                 g  Technology and customer support




© CDMA Educational Foundation                            Developed for CDMA Spring Meeting 2006    Slide 11 
Phase 4: BUSINESS ASSESSMENT 

   4 ACTIONS: 
      •  Finalize ACTIONABLE Business Plan – including final risk 
              assessment supported by industry and customer survey




© CDMA Educational Foundation       Developed for CDMA Spring Meeting 2006    Slide 12 
Strategic Fit – Business Case 

   4 This is the most critical phase for a strategic fit 
     determination and commitment. Final determination must be 
     made that the new business initiative meets the dual 
     objectives of clearly fitting within the organization’s strategic 
     intent and is optimally positioned to capture value externally. 


                                                           Critical 
                                       Corporate 
                                                           business 
                                       strategic 
                                                           success 
                                       interests 
                                                           factors 


                                 Maximizing the ‘overlap’ is critical!

© CDMA Educational Foundation               Developed for CDMA Spring Meeting 2006    Slide 13 
Strategic Fit – Business Case

   What 
   4 Finalize clear mission and vision statements about the 
     business in specific internal terms. 
   4 Get top management formal commitment to the strategic 
     value to the Company. 
   4 Get independent assessment of strategic value (peer 
     reviews, external consultants). 
   How 
   4 Review impact with other initiatives in corporate portfolio. 
   4 Present business case to top management. 
   4 ‘Test’ elements of expectations with people not involved in 
     the initiative. 

© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 14 
Small Group Assignment 

   4 Develop a Vision, Mission and High Level strategy 
     statement for the business case distributed 

   4 In all the small group exercises, you will have time to 
     discuss and develop a consensus. Please select a 
     spokesman to present the results of your work to the rest of 
     the class.




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 15 
Financial – Business Assessment 

   4 Establish the financial validation of the project.  Develop 
     final business model, value proposition and estimate 
     expected returns.  Complete a risk assessment. 
      •  Develop fully­loaded financial model for the project 
      •  Fully understand project risks: commercial, technical and financial 
               and their impact on business performance 
          •    Develop business plans including initial pricing strategy 
          •    Identify key markets, market entry options and market penetration 
               strategy 
          •    Obtain management approval




© CDMA Educational Foundation         Developed for CDMA Spring Meeting 2006        Slide 16 
Small Group Assignment 

   4 Discuss the financial metrics that you believe will be needed 
     at this stage for adoption by the company 
   4 Discuss resources required, timeline, and so forth




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 17 
Organizational Support and Resources – 
Business Assessment 



       4 Primary activities are in producing two plans: 
          •  one plan is based on a business case at “steady state” or a 
                   long­term horizon 
              •    a second plan (Development Plan) that deals with the unique 
                   resource requirements in scaling­up, launch, and 
                   commercialization.




© CDMA Educational Foundation          Developed for CDMA Spring Meeting 2006     Slide 18 
Organizational Support and Resources – 
Business Assessment 


   What 
   4 Determine optimal resources and their source. 
   4 Produce resource plan for the business case. 
   4 Recruit or confirm manager and other key personnel who 
     will be responsible through commercialization.




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 19 
Organizational Support and Resources – 
Business Assessment 

   How 
   4 Analyze data as to personnel, equipment, and other non 
     raw­material resources required. 
   4 Determine critical success factors of personnel required 
     both during scale­up and launch plus those required longer 
     term. 
   4 Review involved personnel and recommend any changes 
     warranted if business case is approved. 
   4 Create process flow charts and organizational reporting 
     structure. 
   4 Determine sources of resources required: shared, owned, 
     subcontracted, etc.


© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 20 
Small Group Exercise 

   4 Plan for success by determining the kind of resources 
     needed for success – and how to get them. 
      •  Capital required? 
      •  Pilot plant? Timing for building the commercial plant? 
      •  …




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 21 
Business Assessment Technology Issues 

   4 Technology Implementation Plan for Commercial Success 
                 o  Proposed Technology Implementation:  Complexity/Cost/Return 
                 o  Intellectual Asset Review – Existing Platforms and Patents/Licenses 
                 o  Critical Mass Evaluation – Core Competencies 



   4 Alternate Technology Impact on Market Share and GM 
                 o  Competitive Technology – Market Share and Cost/Price Ratio 
                 o  Potential Product Substitution 
                 o  Potential Disruptive Technology




© CDMA Educational Foundation            Developed for CDMA Spring Meeting 2006            Slide 22 
Small Group Exercise 

   4 What are the most critical technology considerations in our 
     case study?




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 23 
Business Assessment (Marketing & Sales) 

   4 This is the time in which go­no go decisions are made. 
     Assessments of market conditions including competitive 
     responses must be validated and real in order to proceed. 
     Marketing is the lead for all of this 
   4 Detailed business plan to be produced and shared; 
     consensus gained 
   4 Critical accounts/potential significant customers to have 
     been identified and some kind of commitment gained 
      •  Commitment to be structural 
      •  Identified as one of their projects at a relatively high level in the 
              organization



© CDMA Educational Foundation     Developed for CDMA Spring Meeting 2006      Slide 24 
Small Group Assignment 

   4 What kind of market confirmation will be required? 
     •  How extensive? 
     •  Geographical? 
     •  Total numbers of customer commitments? 
     •  Specific customers? 
     •  Who will get this for you? 
     •  Other




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 25 
Business Assessment (Function) 

   4 Legal framework and in place for commercial success while 
     EH&S issues and plans for management well framed, 
     understood, accepted 

          •  No show­stoppers 
          •  Legal on­board 
          •  EH&S on­board 
                 o  Any TSCA or inventory requirements in place for doing business as 
                    needed 
                        –  E.g., Consider all countries where it is likely that test­marketing is likely. Be 
                           ready to ship samples and orders.




© CDMA Educational Foundation                   Developed for CDMA Spring Meeting 2006                    Slide 26 
Small Group Exercise 

   4 What do you see as the most critical EH & S issues that 
     need to be researched?




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 27 
Operations – Business Assessment 

   4 Develop a clear understanding of the operational issues 
     associated with the new product or process. 
      •  Determine manufacturing options:  buy or build 
      •  Develop product distribution and logistics options 
      •  Identify infrastructure needs 
                 o  IT support and hardware needs (e.g. EFT) 
          •  Define customer support, technical support levels needed 
          •  Evaluate manufacturing issues 
                 o  Permitting 
                 o  Personnel 
                 o  Site layout




© CDMA Educational Foundation            Developed for CDMA Spring Meeting 2006    Slide 28 
Small Group Exercise 

   4 Discuss and reach a consensus about how to 
      •  Determine manufacturing options:  buy or build 
      •  Develop product distribution and logistics options 
      •  Identify infrastructure needs 
                 o  IT support and hardware needs (e.g. EFT) 
          •  Define customer support, technical support levels needed 
          •  Evaluate manufacturing issues 
                 o  Permitting 
                 o  Personnel 
                 o  Site layout




© CDMA Educational Foundation            Developed for CDMA Spring Meeting 2006    Slide 29 
External Factors – Business Assessment 

           4 Product Implementation Plan – Responses to: 

                         o Industry Trends 
                                 –  Regulatory Impact  ­ Compliance 
                                 –  Industry Rationalization – Economic Shifts 
                                 –  Technology Issues – Viability 
                                 –  Political Influences – Policy Impacts 


                         o Market Trends 
                                 –  Level of Interest in Technology: Performance Standards 
                                 –  Market Opportunities  ­ Substitute and Disruptive Technologies 
                                 –  Vendor Viability – Performance Credibility




© CDMA Educational Foundation                   Developed for CDMA Spring Meeting 2006         Slide 30 
Small Group Exercise 

   4 What are the most critical external factors to validate and 
     quantify? 
   4 Which are critical but cannot be quantified and how do we 
     manage that? 
   4 How would you manage the external research in our case 
     study?




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 31 
Review 

   4 Importance of Phase 4 
   4 Elements of Phase 4 

   4 What one big idea did you learn? 
   4 What one big concept was not covered or of which you are 
     still unclear 

   4 Thank you for the opportunity to introduce our course and 
     CDMA EF




© CDMA Educational Foundation    Developed for CDMA Spring Meeting 2006    Slide 32 

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Peregrim and manocchi

  • 1. Commercial Development Course Overview  Commercial Development & Marketing Association  Educational Foundation presents an  Overview of CD 101  CDMA  SPRING MEETING  ADD­ON WORKSHOP  April 20, 2006  Presenters:  Jack T. Peregrim, PARAGON Development  James Manocchi, Deloitte Consulting LLP
  • 2. CDMAEF:  Commercial Development & Marketing  Association Educational Foundation  Agenda  4CDMAEF & CDMA relationship & background  4Course background  4Overview of all phases in full course  4Presentation of Phase 4 (Business Case)  4Q & A © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 2 
  • 3. CDMAEF:  Commercial Development & Marketing  Association Educational Foundation  4  CDMA­EF is a non­profit educational foundation focused  on education in new business development.  4  There are many courses and workshops created by the  foundation, including: Industrial Market Research; Cyber­  Competitive Intelligence; Basics of Commercial  Development; and International New Business  Development  Focus is on:  4  Industrial organizations such as the Chemicals/Materials or  ‘Component’ type producers.  4  A wide range of implementation vehicles from technology &  product development to acquisitions. © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 3 
  • 4. CDMAEF:  Commercial Development & Marketing  Association Educational Foundation  Course Background:  4 Several decades old. Last major revision in 2001  4 Course created ‘back to front’  4 No specific business process is advocated. (Stage­Gate,  etc.)  4 Full course offering emphasizes case studies and mentoring  by multiple presenters © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 4 
  • 5. Functional Excellence vs. Phases­5 represents critical activity  PHASES  Business  Post­  First­Cut  Qualified  Quantified  Assessment  Pre­Launch  Launch  Commercial  Commercial  1  2  3  4  5  6  7  8  Strategic  5  5  5  5  5  5  Financial  5  5  5  Organizational  Support &  Resources  5  5  5  5  5  Technology  5  5  5  5  5  5  5  Mark eting & Sales  5  5  5  5  5  5  5  Legal & Regulatory  5  5  5  5  5  5  Operations  5  5  5  5  5  External Influencing Factors  5  5  5  5  5  Overview © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 5 
  • 6. Commercial Development Course Overview  Business Assessment  Phase 4 out of 8
  • 7. Phase 4: BUSINESS ASSESSMENT ­Overviews  4 Mission & Vision  •  Clarified mission and vision statements in clear, specific terms  •  Competitive advantage and value capture potential are clearly  understood and have compelling supporting information  4 Strategic fit  •  Statement of clear value proposition  •  Technology meshes and can be managed successfully  •  Projected growth curve of new product (line) matched with corporate  goals  4 Functional support and resources  •  Demonstration of appropriate process flow to support venture  •  Proposal of logical reporting framework  •  Outline of what is possible – manage expectations © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 7 
  • 8. Phase 4: BUSINESS ASSESSMENT  4 Financial issues  •  Funding requirements and mechanisms  •  Risk assessment with critical hurdles and effect on risk/certainty  based on the outcomes at the critical steps  •  Demonstration of timelines and desired market penetration  •  Clear statement of expected return on investment  4 Technical issues  •  Description of complementary technology  •  Description of possible substitution/disruptive technology  •  Competitive activity  •  S.W.O.T. on existing or expected competitive technologies  •  Defensive and offensive intellectual asset review  •  Critical mass: evaluation and project impact © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 8 
  • 9. Phase 4: BUSINESS ASSESSMENT  4 Marketing and sales  •  Investigate competitive, market and industry issues  •  Competitive advantage profile of proposed product including product  positioning, distribution  •  Pricing strategy  •  Suggested promotional approach  •  Targeted markets, segments  •  In each above identify first customers and ultimate customers (if  different)  •  Target customer(s) profile  4 Legal and regulatory  •  Summary of patent/licensing review  •  Statement of EHS issues management © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 9 
  • 10. Phase 4: BUSINESS ASSESSMENT  4 Operations  •  Capacity and logistics review  •  Supply chain analysis  •  Plan for technical and customer support resources  4 Organizational development Process  •  Outline of shared and individual services required  •  Suggested reporting framework © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 10 
  • 11. Phase 4: BUSINESS ASSESSMENT  4 External Issues  •  Drivers  o  Macro and micro trends (economy, demographics, regulatory, political,  competitive, sociological, industry rationalizations, growth, dynamic  change rates, disruptive technology)  o  Market perspective  –  Rate of acceptance of new technology  –  Needs and market concerns (customer perspective)  –  Viability of Vendor  g  Reputation, credentials, etc.  g  ISO 9000 and 14000 approvals  g  Reliable supplier  g  Technology and customer support © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 11 
  • 12. Phase 4: BUSINESS ASSESSMENT  4 ACTIONS:  •  Finalize ACTIONABLE Business Plan – including final risk  assessment supported by industry and customer survey © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 12 
  • 13. Strategic Fit – Business Case  4 This is the most critical phase for a strategic fit  determination and commitment. Final determination must be  made that the new business initiative meets the dual  objectives of clearly fitting within the organization’s strategic  intent and is optimally positioned to capture value externally.  Critical  Corporate  business  strategic  success  interests  factors  Maximizing the ‘overlap’ is critical! © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 13 
  • 14. Strategic Fit – Business Case What  4 Finalize clear mission and vision statements about the  business in specific internal terms.  4 Get top management formal commitment to the strategic  value to the Company.  4 Get independent assessment of strategic value (peer  reviews, external consultants).  How  4 Review impact with other initiatives in corporate portfolio.  4 Present business case to top management.  4 ‘Test’ elements of expectations with people not involved in  the initiative.  © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 14 
  • 15. Small Group Assignment  4 Develop a Vision, Mission and High Level strategy  statement for the business case distributed  4 In all the small group exercises, you will have time to  discuss and develop a consensus. Please select a  spokesman to present the results of your work to the rest of  the class. © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 15 
  • 16. Financial – Business Assessment  4 Establish the financial validation of the project.  Develop  final business model, value proposition and estimate  expected returns.  Complete a risk assessment.  •  Develop fully­loaded financial model for the project  •  Fully understand project risks: commercial, technical and financial  and their impact on business performance  •  Develop business plans including initial pricing strategy  •  Identify key markets, market entry options and market penetration  strategy  •  Obtain management approval © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 16 
  • 17. Small Group Assignment  4 Discuss the financial metrics that you believe will be needed  at this stage for adoption by the company  4 Discuss resources required, timeline, and so forth © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 17 
  • 18. Organizational Support and Resources –  Business Assessment  4 Primary activities are in producing two plans:  •  one plan is based on a business case at “steady state” or a  long­term horizon  •  a second plan (Development Plan) that deals with the unique  resource requirements in scaling­up, launch, and  commercialization. © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 18 
  • 19. Organizational Support and Resources –  Business Assessment  What  4 Determine optimal resources and their source.  4 Produce resource plan for the business case.  4 Recruit or confirm manager and other key personnel who  will be responsible through commercialization. © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 19 
  • 20. Organizational Support and Resources –  Business Assessment  How  4 Analyze data as to personnel, equipment, and other non  raw­material resources required.  4 Determine critical success factors of personnel required  both during scale­up and launch plus those required longer  term.  4 Review involved personnel and recommend any changes  warranted if business case is approved.  4 Create process flow charts and organizational reporting  structure.  4 Determine sources of resources required: shared, owned,  subcontracted, etc. © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 20 
  • 21. Small Group Exercise  4 Plan for success by determining the kind of resources  needed for success – and how to get them.  •  Capital required?  •  Pilot plant? Timing for building the commercial plant?  •  … © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 21 
  • 22. Business Assessment Technology Issues  4 Technology Implementation Plan for Commercial Success  o  Proposed Technology Implementation:  Complexity/Cost/Return  o  Intellectual Asset Review – Existing Platforms and Patents/Licenses  o  Critical Mass Evaluation – Core Competencies  4 Alternate Technology Impact on Market Share and GM  o  Competitive Technology – Market Share and Cost/Price Ratio  o  Potential Product Substitution  o  Potential Disruptive Technology © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 22 
  • 23. Small Group Exercise  4 What are the most critical technology considerations in our  case study? © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 23 
  • 24. Business Assessment (Marketing & Sales)  4 This is the time in which go­no go decisions are made.  Assessments of market conditions including competitive  responses must be validated and real in order to proceed.  Marketing is the lead for all of this  4 Detailed business plan to be produced and shared;  consensus gained  4 Critical accounts/potential significant customers to have  been identified and some kind of commitment gained  •  Commitment to be structural  •  Identified as one of their projects at a relatively high level in the  organization © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 24 
  • 25. Small Group Assignment  4 What kind of market confirmation will be required?  •  How extensive?  •  Geographical?  •  Total numbers of customer commitments?  •  Specific customers?  •  Who will get this for you?  •  Other © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 25 
  • 26. Business Assessment (Function)  4 Legal framework and in place for commercial success while  EH&S issues and plans for management well framed,  understood, accepted  •  No show­stoppers  •  Legal on­board  •  EH&S on­board  o  Any TSCA or inventory requirements in place for doing business as  needed  –  E.g., Consider all countries where it is likely that test­marketing is likely. Be  ready to ship samples and orders. © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 26 
  • 27. Small Group Exercise  4 What do you see as the most critical EH & S issues that  need to be researched? © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 27 
  • 28. Operations – Business Assessment  4 Develop a clear understanding of the operational issues  associated with the new product or process.  •  Determine manufacturing options:  buy or build  •  Develop product distribution and logistics options  •  Identify infrastructure needs  o  IT support and hardware needs (e.g. EFT)  •  Define customer support, technical support levels needed  •  Evaluate manufacturing issues  o  Permitting  o  Personnel  o  Site layout © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 28 
  • 29. Small Group Exercise  4 Discuss and reach a consensus about how to  •  Determine manufacturing options:  buy or build  •  Develop product distribution and logistics options  •  Identify infrastructure needs  o  IT support and hardware needs (e.g. EFT)  •  Define customer support, technical support levels needed  •  Evaluate manufacturing issues  o  Permitting  o  Personnel  o  Site layout © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 29 
  • 30. External Factors – Business Assessment  4 Product Implementation Plan – Responses to:  o Industry Trends  –  Regulatory Impact  ­ Compliance  –  Industry Rationalization – Economic Shifts  –  Technology Issues – Viability  –  Political Influences – Policy Impacts  o Market Trends  –  Level of Interest in Technology: Performance Standards  –  Market Opportunities  ­ Substitute and Disruptive Technologies  –  Vendor Viability – Performance Credibility © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 30 
  • 31. Small Group Exercise  4 What are the most critical external factors to validate and  quantify?  4 Which are critical but cannot be quantified and how do we  manage that?  4 How would you manage the external research in our case  study? © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 31 
  • 32. Review  4 Importance of Phase 4  4 Elements of Phase 4  4 What one big idea did you learn?  4 What one big concept was not covered or of which you are  still unclear  4 Thank you for the opportunity to introduce our course and  CDMA EF © CDMA Educational Foundation  Developed for CDMA Spring Meeting 2006  Slide 32