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Baltimore, Maryland
Email + Social Media:
So Happy Together
Blue Sky Factory Presents
About Blue Sky Factory
Copyright Blue Sky Factory 2010
2
BlueSkyFactory.com
Social Media
Self-Service
Full-ServiceStrategy
Baltimore
Ranked Top ESP Since 20041
1
About Blue Sky Factory
The Offices:
Copyright Blue Sky Factory 2010
3
The Team:
Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte
Social Media Explosion
752% growth in 2008
30.1 million users & growing
100 million videos viewed daily
3 billion images uploaded
Over 400 million users
Copyright Blue Sky Factory 2010
4
Email + Social Media
Email + Social Media
Copyright Blue Sky Factory 2010
6
Email + Social Media
Copyright Blue Sky Factory 2010
7
$43.62
Email + Social Media
According to the DMA,
the ROI on email marketing
in 2009 was $43.62.
Email + Social Media
Email + Social Media
Copyright Blue Sky Factory 2010
10
Agenda
1. Develop Your Objectives
2. Encourage Content Sharing
3. Use Social to Build your Email List
4. Use Email to Grow your Social Media Presence
5. Blog Updates Through Email
6. General Best Practices
Copyright Blue Sky Factory 2010
11
Develop Your Objectives
Copyright Blue Sky Factory 2010
1. Connect with your audience.
2. Engage your subscribers.
3. Build & grow relationships.
4. Become a resource for your subscribers.
5. Generate loyalty, retention & mindshare.
Common Objectives
Use Email to Grow
your Social
Blog Updates Through
Email
Use Social To Build
Your Email List
Encourage Content
Sharing
Copyright Blue Sky Factory 2010
14
1 2
3 4
Encourage Content Sharing
Copyright Blue Sky Factory 2010
Share With Your Network
Encourage email sharing with “Share With Your Network”
Copyright Blue Sky Factory 2010
16
Share With Your Network
Copyright Blue Sky Factory 2010
17
Share With Your Network
Copyright Blue Sky Factory 2010
18
Share With Your Network
Copyright Blue Sky Factory 2010
19
38.89% Twitter
30.16% Facebook
28.57% LinkedIn
2.38% Digg
Reach Increase
10 Blue Sky Factory Clients
Travel, retail, publishing, sports,
communications, finance, law, software.
Last 3 email marketing campaigns (using SWYN):
12% 42% 48% 1% 7%
Reach:
Share With Your Network
20
Copyright Blue Sky Factory 2010
Share With Your Network
Copyright Blue Sky Factory 2010
21
To improve performance, INCENTIVIZE!
Share via Facebook
Copyright Blue Sky Factory 2010
Facebook
22
Share via Twitter
Copyright Blue Sky Factory 2010
Twitter
23
Share via Facebook Like
Facebook Like
24
Copyright Blue Sky Factory 2010
Share via Forward to a Friend
Copyright Blue Sky Factory 2010
Don’t forget the original social tool: Forward to a Friend
25
Use Social To Build Your Email List
Copyright Blue Sky Factory 2010
Social >> Email
Use social media to build your email subscriber base
Copyright Blue Sky Factory 2010
27
Email Subscriptions via Social
Copyright Blue Sky Factory 2010
28
Use social media site updates to promote your email subscription.
Facebook Opt-in Form
Use an email opt-in form on your Facebook page to grow your
email list, build your brand and spread your awareness.
29
Copyright Blue Sky Factory 2010
Facebook Opt-in Form
Copyright Blue Sky Factory 2010
30
Facebook Opt-in Form
Copyright Blue Sky Factory 2010
31
Facebook Connect
Use Facebook Connect to eliminate the data entry
32
Copyright Blue Sky Factory 2010
Facebook Connect
33
Copyright Blue Sky Factory 2010
Build your list in 2 clicks
Use Email To Grow Your
Social Media Presence
Copyright Blue Sky Factory 2010
Email >> Social
Use your email list to build your social community
Copyright Blue Sky Factory 2010
35
Social Media Awareness Campaign
Convert subscribers to community
36
Copyright Blue Sky Factory 2010
Connect With Us
Copyright Blue Sky Factory 2010
37
Connect With Us
Copyright Blue Sky Factory 2010
38
Social Media Awareness Campaign
Copyright Blue Sky Factory 2010
39
Social Media Awareness Campaign
Copyright Blue Sky Factory 2010
40
Social Media Awareness Campaign
Copyright Blue Sky Factory 2010
41
Social Media Awareness Campaign
Copyright Blue Sky Factory 2010
42
Social Media Awareness Campaign
Copyright Blue Sky Factory 2010
43
Social Media Growth/Reach Campaign
• Email sent to over
178,000 customers on
May 25, 2010
• Within one week, their
Facebook fan count grew
65%
Copyright Blue Sky Factory 2010
44
Get Subscribers Involved
Copyright Blue Sky Factory 2010
Encourage subscribers to share their own content
45
Easily Push Your Blog Updates
With RSS To Email
Copyright Blue Sky Factory 2010
Corporate Blogging
Companies with blogs gathered 68% more leads than companies
without blogs.
47
Copyright Blue Sky Factory 2010
Research by Hubspot 2010
Corporate Blogging
48
Copyright Blue Sky Factory 2010
46% of companies with a blog acquire customers through this
channel!
Research by Hubspot 2010
Create a Blog
Develop a blog to share a different voice/angle with your
consumers.
Copyright Blue Sky Factory 2010
49
RSS to Email
Send blog updates to your audience via email
Copyright Blue Sky Factory 2010
50
General Best Practices
Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices
Include links to your social media
pages in all email communications
(even transactional emails).
Copyright Blue Sky Factory 2010
52
Email + Social Media: Best Practices
In your email communication, encourage sharing with valuable,
share-worthy content.
Copyright Blue Sky Factory 2010
53
Email + Social Media: Best Practices
Mention your email and social presence in all marketing channels.
Copyright Blue Sky Factory 2010
54
Email + Social Media: Best Practices
Identify your objective for each social channel, and tailor your
message on that channel to your audience there.
Copyright Blue Sky Factory 2010
55
Where are your customers
communicating? Be aware of
conversations that are relevant to
customers.
Email + Social Media: Best Practices
Copyright Blue Sky Factory 2010
56
Be a friend and a resource; don’t always try to sell.
Email + Social Media: Best Practices
Copyright Blue Sky Factory 2010
57
Interested in learning more?
Copyright Blue Sky Factory 2010
59
http://www.blueskyfactory.com/sometourism
Lindsay Clark
Sr. Client Services Manager
Blue Sky Factory
lclark@blueskyfactory.com

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Baltimore Social Media Email Marketing

  • 1. Baltimore, Maryland Email + Social Media: So Happy Together Blue Sky Factory Presents
  • 2. About Blue Sky Factory Copyright Blue Sky Factory 2010 2 BlueSkyFactory.com Social Media Self-Service Full-ServiceStrategy Baltimore Ranked Top ESP Since 20041 1
  • 3. About Blue Sky Factory The Offices: Copyright Blue Sky Factory 2010 3 The Team: Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte
  • 4. Social Media Explosion 752% growth in 2008 30.1 million users & growing 100 million videos viewed daily 3 billion images uploaded Over 400 million users Copyright Blue Sky Factory 2010 4
  • 6. Email + Social Media Copyright Blue Sky Factory 2010 6
  • 7. Email + Social Media Copyright Blue Sky Factory 2010 7
  • 9. According to the DMA, the ROI on email marketing in 2009 was $43.62. Email + Social Media
  • 10. Email + Social Media Copyright Blue Sky Factory 2010 10
  • 11. Agenda 1. Develop Your Objectives 2. Encourage Content Sharing 3. Use Social to Build your Email List 4. Use Email to Grow your Social Media Presence 5. Blog Updates Through Email 6. General Best Practices Copyright Blue Sky Factory 2010 11
  • 12. Develop Your Objectives Copyright Blue Sky Factory 2010
  • 13. 1. Connect with your audience. 2. Engage your subscribers. 3. Build & grow relationships. 4. Become a resource for your subscribers. 5. Generate loyalty, retention & mindshare. Common Objectives
  • 14. Use Email to Grow your Social Blog Updates Through Email Use Social To Build Your Email List Encourage Content Sharing Copyright Blue Sky Factory 2010 14 1 2 3 4
  • 15. Encourage Content Sharing Copyright Blue Sky Factory 2010
  • 16. Share With Your Network Encourage email sharing with “Share With Your Network” Copyright Blue Sky Factory 2010 16
  • 17. Share With Your Network Copyright Blue Sky Factory 2010 17
  • 18. Share With Your Network Copyright Blue Sky Factory 2010 18
  • 19. Share With Your Network Copyright Blue Sky Factory 2010 19 38.89% Twitter 30.16% Facebook 28.57% LinkedIn 2.38% Digg Reach Increase
  • 20. 10 Blue Sky Factory Clients Travel, retail, publishing, sports, communications, finance, law, software. Last 3 email marketing campaigns (using SWYN): 12% 42% 48% 1% 7% Reach: Share With Your Network 20 Copyright Blue Sky Factory 2010
  • 21. Share With Your Network Copyright Blue Sky Factory 2010 21 To improve performance, INCENTIVIZE!
  • 22. Share via Facebook Copyright Blue Sky Factory 2010 Facebook 22
  • 23. Share via Twitter Copyright Blue Sky Factory 2010 Twitter 23
  • 24. Share via Facebook Like Facebook Like 24 Copyright Blue Sky Factory 2010
  • 25. Share via Forward to a Friend Copyright Blue Sky Factory 2010 Don’t forget the original social tool: Forward to a Friend 25
  • 26. Use Social To Build Your Email List Copyright Blue Sky Factory 2010
  • 27. Social >> Email Use social media to build your email subscriber base Copyright Blue Sky Factory 2010 27
  • 28. Email Subscriptions via Social Copyright Blue Sky Factory 2010 28 Use social media site updates to promote your email subscription.
  • 29. Facebook Opt-in Form Use an email opt-in form on your Facebook page to grow your email list, build your brand and spread your awareness. 29 Copyright Blue Sky Factory 2010
  • 30. Facebook Opt-in Form Copyright Blue Sky Factory 2010 30
  • 31. Facebook Opt-in Form Copyright Blue Sky Factory 2010 31
  • 32. Facebook Connect Use Facebook Connect to eliminate the data entry 32 Copyright Blue Sky Factory 2010
  • 33. Facebook Connect 33 Copyright Blue Sky Factory 2010 Build your list in 2 clicks
  • 34. Use Email To Grow Your Social Media Presence Copyright Blue Sky Factory 2010
  • 35. Email >> Social Use your email list to build your social community Copyright Blue Sky Factory 2010 35
  • 36. Social Media Awareness Campaign Convert subscribers to community 36 Copyright Blue Sky Factory 2010
  • 37. Connect With Us Copyright Blue Sky Factory 2010 37
  • 38. Connect With Us Copyright Blue Sky Factory 2010 38
  • 39. Social Media Awareness Campaign Copyright Blue Sky Factory 2010 39
  • 40. Social Media Awareness Campaign Copyright Blue Sky Factory 2010 40
  • 41. Social Media Awareness Campaign Copyright Blue Sky Factory 2010 41
  • 42. Social Media Awareness Campaign Copyright Blue Sky Factory 2010 42
  • 43. Social Media Awareness Campaign Copyright Blue Sky Factory 2010 43
  • 44. Social Media Growth/Reach Campaign • Email sent to over 178,000 customers on May 25, 2010 • Within one week, their Facebook fan count grew 65% Copyright Blue Sky Factory 2010 44
  • 45. Get Subscribers Involved Copyright Blue Sky Factory 2010 Encourage subscribers to share their own content 45
  • 46. Easily Push Your Blog Updates With RSS To Email Copyright Blue Sky Factory 2010
  • 47. Corporate Blogging Companies with blogs gathered 68% more leads than companies without blogs. 47 Copyright Blue Sky Factory 2010 Research by Hubspot 2010
  • 48. Corporate Blogging 48 Copyright Blue Sky Factory 2010 46% of companies with a blog acquire customers through this channel! Research by Hubspot 2010
  • 49. Create a Blog Develop a blog to share a different voice/angle with your consumers. Copyright Blue Sky Factory 2010 49
  • 50. RSS to Email Send blog updates to your audience via email Copyright Blue Sky Factory 2010 50
  • 51. General Best Practices Copyright Blue Sky Factory 2010
  • 52. Email + Social Media: Best Practices Include links to your social media pages in all email communications (even transactional emails). Copyright Blue Sky Factory 2010 52
  • 53. Email + Social Media: Best Practices In your email communication, encourage sharing with valuable, share-worthy content. Copyright Blue Sky Factory 2010 53
  • 54. Email + Social Media: Best Practices Mention your email and social presence in all marketing channels. Copyright Blue Sky Factory 2010 54
  • 55. Email + Social Media: Best Practices Identify your objective for each social channel, and tailor your message on that channel to your audience there. Copyright Blue Sky Factory 2010 55
  • 56. Where are your customers communicating? Be aware of conversations that are relevant to customers. Email + Social Media: Best Practices Copyright Blue Sky Factory 2010 56
  • 57. Be a friend and a resource; don’t always try to sell. Email + Social Media: Best Practices Copyright Blue Sky Factory 2010 57
  • 58.
  • 59. Interested in learning more? Copyright Blue Sky Factory 2010 59 http://www.blueskyfactory.com/sometourism Lindsay Clark Sr. Client Services Manager Blue Sky Factory lclark@blueskyfactory.com