2. About Blue Sky Factory
Copyright Blue Sky Factory 2010
2
BlueSkyFactory.com
Social Media
Self-Service
Full-ServiceStrategy
Baltimore
Ranked Top ESP Since 20041
1
3. About Blue Sky Factory
The Offices:
Copyright Blue Sky Factory 2010
3
The Team:
Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte
4. Social Media Explosion
752% growth in 2008
30.1 million users & growing
100 million videos viewed daily
3 billion images uploaded
Over 400 million users
Copyright Blue Sky Factory 2010
4
11. Agenda
1. Develop Your Objectives
2. Encourage Content Sharing
3. Use Social to Build your Email List
4. Use Email to Grow your Social Media Presence
5. Blog Updates Through Email
6. General Best Practices
Copyright Blue Sky Factory 2010
11
13. 1. Connect with your audience.
2. Engage your subscribers.
3. Build & grow relationships.
4. Become a resource for your subscribers.
5. Generate loyalty, retention & mindshare.
Common Objectives
14. Use Email to Grow
your Social
Blog Updates Through
Email
Use Social To Build
Your Email List
Encourage Content
Sharing
Copyright Blue Sky Factory 2010
14
1 2
3 4
24. Share via Facebook Like
Facebook Like
24
Copyright Blue Sky Factory 2010
25. Share via Forward to a Friend
Copyright Blue Sky Factory 2010
Don’t forget the original social tool: Forward to a Friend
25
26. Use Social To Build Your Email List
Copyright Blue Sky Factory 2010
27. Social >> Email
Use social media to build your email subscriber base
Copyright Blue Sky Factory 2010
27
28. Email Subscriptions via Social
Copyright Blue Sky Factory 2010
28
Use social media site updates to promote your email subscription.
29. Facebook Opt-in Form
Use an email opt-in form on your Facebook page to grow your
email list, build your brand and spread your awareness.
29
Copyright Blue Sky Factory 2010
44. Social Media Growth/Reach Campaign
• Email sent to over
178,000 customers on
May 25, 2010
• Within one week, their
Facebook fan count grew
65%
Copyright Blue Sky Factory 2010
44
46. Easily Push Your Blog Updates
With RSS To Email
Copyright Blue Sky Factory 2010
47. Corporate Blogging
Companies with blogs gathered 68% more leads than companies
without blogs.
47
Copyright Blue Sky Factory 2010
Research by Hubspot 2010
48. Corporate Blogging
48
Copyright Blue Sky Factory 2010
46% of companies with a blog acquire customers through this
channel!
Research by Hubspot 2010
49. Create a Blog
Develop a blog to share a different voice/angle with your
consumers.
Copyright Blue Sky Factory 2010
49
50. RSS to Email
Send blog updates to your audience via email
Copyright Blue Sky Factory 2010
50
52. Email + Social Media: Best Practices
Include links to your social media
pages in all email communications
(even transactional emails).
Copyright Blue Sky Factory 2010
52
53. Email + Social Media: Best Practices
In your email communication, encourage sharing with valuable,
share-worthy content.
Copyright Blue Sky Factory 2010
53
54. Email + Social Media: Best Practices
Mention your email and social presence in all marketing channels.
Copyright Blue Sky Factory 2010
54
55. Email + Social Media: Best Practices
Identify your objective for each social channel, and tailor your
message on that channel to your audience there.
Copyright Blue Sky Factory 2010
55
56. Where are your customers
communicating? Be aware of
conversations that are relevant to
customers.
Email + Social Media: Best Practices
Copyright Blue Sky Factory 2010
56
57. Be a friend and a resource; don’t always try to sell.
Email + Social Media: Best Practices
Copyright Blue Sky Factory 2010
57
58.
59. Interested in learning more?
Copyright Blue Sky Factory 2010
59
http://www.blueskyfactory.com/sometourism
Lindsay Clark
Sr. Client Services Manager
Blue Sky Factory
lclark@blueskyfactory.com