The document provides tips for IAM stewards to follow when handling grievance meetings with management. It advises stewards to take thorough notes during meetings, listen carefully to understand management's perspective, explain their strategy to grievants beforehand, avoid bluffs, put the burden of proof on management, stop talking after making their point, and follow proper grievance channels. It warns against management tactics like sidetracking, trading grievances, agitating stewards, and stalling to avoid time limits. The overall message is that stewards should assert their equal rights to force supervisors to take them seriously and help resolve more issues.

1. Bob Kraves former IAM educator [email_address] Some Tips on Becoming a Successful IAM Steward