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How A Facilities Maintenance Program Can Help Your Business
A facilities maintenance program can help businesses run more smoothly and cost effectively. They are used
by a very wide variety of businesses and institutions, including property management and pharmaceutical
companies as well as universities and even zoos. Read on to learn more about how they can help your
business.
Facilities maintenance systems are internet based and completely automated. They run on IT platforms that
are maintained by the vendor. Business owners, customers, contractors and many other users all have
access to the system. Requests for services are made via the system?s ticketing portal. Status can be
automatically tracked online until project completion. Business owners are better able to manage personnel
and company resources when using these systems.
A specific example of how a facilities maintenance system can be used follows. A tenant in an apartment
building discovers his faucet is not working properly. He goes to his computer and opens a ticket through the
property management company?s facilities maintenance system. He gets an automatic confirmation that his
request has been received. His ticket gets routed to the queue for the building engineer. The engineer
provides an estimated date of when he can fix the faucet. After the engineer completes the work order, he
closes out the ticket. A record is made of the problem and how it was fixed. This can be referenced in the
future if there is another issue with the faucet. At the end of the month, a property manager can pull a report
that lists the complete count and type of building issues. This report may also show average resolution time
and employee hours required to fix these problems.
These systems can save business owners and customers a lot of time. Everything is done online. There is no
need to make a phone call or send an email. Status updates can be automatically generated and tracked. Any
reoccurring maintenance services are automatically scheduled. Reports are easily generated.
A can also help a company reduce expenses. You will not need an employee to document and track
maintenance requests. The system will automate this function for you. There will be no need to hire IT
professionals to install and maintain the service. It is web-based with customer service support available if
needed. Expensive computer hardware, routers and servers are not necessary. Automatic notifications will be
sent for needed equipment maintenance. This will help to reduce costly, unpredictable equipment failures.
The more organized a business is the more efficient it can be. A system like this can consolidate all service
and maintenance requests in one place. There is no need for paperwork, files or file cabinets. The
productivity of each employee can be tracked and measured. Equipment and maintenance work can be easily
documented. You will also be able to track asset value and warranty information. Additionally, the facilities
maintenance system makes it simple to generate employee time sheets.
In today?s automated society, many people all over the world use these facilities maintenance systems.
They are in high demand. They are easy to implement and straightforward to use. Many people appreciate
the simplicity and flexibility they offer. Requests can be logged by computer any time of day, from anywhere
in the world. If you haven?t already used some form of , you probably will sometime soon.
Document Tags: work order software, maintenance management