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        Customizing Google Analytics To Track Content Engagement 
Google Analytics is a powerful but underused web analytics tool.  It does a great job of collecting 
anonymous data about traffic to you website including: visitor data, session data, and page data.  But 
getting real insight about content engagement requires customization of your site & Google Analytics.   
Here are 4 steps to using Google Analytics to track content engagement: 

     The right        Data is just data.  It takes the right questions to get insight out of your data.  We recommend starting 
     questions        with two questions:  1.What topics are most engaging? 2. What content categories are most engaging?  

                      In  order  to  capture  relevant  content  data  you  need  to  structure  your  site  to  pass  that  data  to  Google 
     Setup your       Analytics through the structure of your url’s or by using custom variables.  Structuring your site URL’s is 
                      the simplest method to implement for tracking site section, category, and asset name.  For example you 
     site to pass 
                      can structure your url’s to pass the content category data as well as asset name in a structure like this: 
    content data               www.website.com/site_section/category/page_name 
      to Google       Custom  variables  offer  more  flexibility  and  allow  tracking  for  up  to  5  variables.    Custom  variables  are 
                      coded  on  your  site  in  a  structure  like  this  and  can  often  be  automatically  set  with  a  plug‐in  if  you  are 
     Analytics        using a CMS: 
                                _setCustomVar(index, name, value, opt_scope) 

               Advanced  segments  are  a  Google  Analytics  feature  that  allows  you  to  choose  what  types  of  visits  you 
               want to be considered when generating the data for a report.  If you are passing category data to Google 
Use advanced  Analytics you can create an Advanced segment for each content category you want to analyse.  Here is 
  segments     an example of an advanced segment query for a content category where the category data is passed in 
               the URL  structure:  
   extract                Visitors looking at CATEGORY: PAGE contains “/resources/CATEGORY” 
category data  Here  is  an  example  of  an  advanced  segment  query  for  a  specific  content  category  where  the  category 
               data is passed in the custom variable: 
                          Visitors looking at CATEGORY: Custom Variable (Value 1)  contains “CATEGORY” 

                      Topic  analysis:  select  all  visits  or  specific  advanced  segments  for  the  content  categories  you  want  to 
                      analyse and then look at the Google Analytics “Top Content” report to track engagement by topic.  This 
                      report gives you a ranked listing of your total site content measured by page views and that page’s % of 
                      the total number of page views on your site that occurred over the time period.  Compare the ranking for 
      How to          topic pages.  
                       
    analyse your      Category  analysis:  select  the  advanced  segments  for  the  content  categories  you  want  to  analyse  and 
        data          then look at Google Analytics “Site Usage” report to track engagement by category.  Start with these two 
                      data points:  
                           Categories with more visits are more engaging 
                           Categories  with  higher  page  views/visitor  have  visitors  that  are  more  engaged  across  your 
                               whole site  
 

Click for more information   
  




        BrainRider Knowledge Marketing Group  | 175 Bloor Street East, Suite 705, South Tower  | Toronto, ON Canada M4W 3R8 
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B2B Marketing: Customizing Google Analytics to track content engagement

  • 1.   Customizing Google Analytics To Track Content Engagement  Google Analytics is a powerful but underused web analytics tool.  It does a great job of collecting  anonymous data about traffic to you website including: visitor data, session data, and page data.  But  getting real insight about content engagement requires customization of your site & Google Analytics.    Here are 4 steps to using Google Analytics to track content engagement:  The right  Data is just data.  It takes the right questions to get insight out of your data.  We recommend starting  questions  with two questions:  1.What topics are most engaging? 2. What content categories are most engaging?   In  order  to  capture  relevant  content  data  you  need  to  structure  your  site  to  pass  that  data  to  Google  Setup your  Analytics through the structure of your url’s or by using custom variables.  Structuring your site URL’s is  the simplest method to implement for tracking site section, category, and asset name.  For example you  site to pass  can structure your url’s to pass the content category data as well as asset name in a structure like this:  content data  www.website.com/site_section/category/page_name  to Google  Custom  variables  offer  more  flexibility  and  allow  tracking  for  up  to  5  variables.    Custom  variables  are  coded  on  your  site  in  a  structure  like  this  and  can  often  be  automatically  set  with  a  plug‐in  if  you  are  Analytics  using a CMS:  _setCustomVar(index, name, value, opt_scope)  Advanced  segments  are  a  Google  Analytics  feature  that  allows  you  to  choose  what  types  of  visits  you  want to be considered when generating the data for a report.  If you are passing category data to Google  Use advanced  Analytics you can create an Advanced segment for each content category you want to analyse.  Here is  segments  an example of an advanced segment query for a content category where the category data is passed in  the URL  structure:   extract  Visitors looking at CATEGORY: PAGE contains “/resources/CATEGORY”  category data  Here  is  an  example  of  an  advanced  segment  query  for  a  specific  content  category  where  the  category  data is passed in the custom variable:  Visitors looking at CATEGORY: Custom Variable (Value 1)  contains “CATEGORY”  Topic  analysis:  select  all  visits  or  specific  advanced  segments  for  the  content  categories  you  want  to  analyse and then look at the Google Analytics “Top Content” report to track engagement by topic.  This  report gives you a ranked listing of your total site content measured by page views and that page’s % of  the total number of page views on your site that occurred over the time period.  Compare the ranking for  How to  topic pages.     analyse your  Category  analysis:  select  the  advanced  segments  for  the  content  categories  you  want  to  analyse  and  data  then look at Google Analytics “Site Usage” report to track engagement by category.  Start with these two  data points:    Categories with more visits are more engaging   Categories  with  higher  page  views/visitor  have  visitors  that  are  more  engaged  across  your  whole site     Click for more information       BrainRider Knowledge Marketing Group  | 175 Bloor Street East, Suite 705, South Tower  | Toronto, ON Canada M4W 3R8  brainrider.com